Title: The Ritz-Carlton, Macau - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Macau Luxury hotel with 3 restaurants connected to a shopping center in Cotai ![Outdoor pool](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/312b3dee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Chinese cuisine](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/w4000h2661x0y0-9e96459c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/cc076203.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Chinese cuisine](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/2c546623.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch, dinner served; Chinese cuisine](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/6a623dfe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton, Macau is a luxurious haven on the vibrant Cotai Strip. Travelers enjoy Thai massages and Ayurvedic treatments at the spa, while food enthusiasts savor Michelin-star cuisine. Children enjoy club activities as parents relax by the outdoor pool with its lazy river. 9.6 Exceptional ## Popular amenities - Free airport shuttle - Bar - Pool - Parking included - Breakfast available - Spa ## Room options ### Check availability for these dates Tonight [Nov. 28 - Nov. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=10043106&PinnedHotelID=10043106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=10043106&PinnedHotelID=10043106&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=10043106&PinnedHotelID=10043106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=10043106&PinnedHotelID=10043106&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10043106&PinnedHotelID=10043106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10043106&PinnedHotelID=10043106&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10043106&PinnedHotelID=10043106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=10043106&PinnedHotelID=10043106&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/6a3fdee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom (Club, Lounge Access) 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds Refrigerator LED TV Pillow menu - 915 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/w4000h2662x0y0-43f7f54c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom (Carlton, Lounge Access) 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Refrigerator LED TV Pillow menu Premium bedding - 1076 sq ft - City view - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/w4000h2662x0y0-43f7f54c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Refrigerator LED TV Pillow menu Premium bedding - 1076 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/6a3fdee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Refrigerator LED TV Pillow menu Premium bedding - 915 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/6a3fdee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 2 Bedrooms (Carlton, Lounge Access) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds Refrigerator LED TV - 1615 sq ft - Sleeps 5 - 2 Double Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/11000000/10050000/10043200/10043106/6a3fdee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed ### Highlights Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds Refrigerator LED TV Pillow menu - 1916 sq ft - 2 bedrooms - City view - Sleeps 5 - 1 Double Bed ## You may also like Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5180000/5171900/5171820/w4000h2662x0y0-5cc7f00f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Londoner Grand, a Luxury Collection Hotel, Macao Cotai - Pool - Spa - Free airport shuttle - Free WiFi 9.4 Exceptional 200 reviews CA $189 CA $217 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Cotai-Hotels-Londoner-Grand.h5171820.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6139887&destination=Cotai&destType=MARKET&latLong=22.142887,113.563922&searchId=9b087d49-a568-4c9b-a406-c24e52b5feaf&top_cur=CAD) Ad ![4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1700000/1691600/1691530/a990b4aa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Venetian Macao Cotai - Pool - Hot tub - Spa - Free airport shuttle 9.0 Wonderful 1,217 reviews CA $209 CA $243 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Cotai-Hotels-The-Venetian-Macao.h1691530.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=6139887&destination=Cotai&destType=MARKET&latLong=22.142887,113.563922&searchId=9b087d49-a568-4c9b-a406-c24e52b5feaf&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15690000/15682200/15682123/e5eb1fbe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Parisian Macao Cotai - Pool - Spa - Free airport shuttle - Kids pool 9.0 Wonderful 1,546 reviews CA $182 CA $209 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Cotai-Hotels-The-Parisian-Macao.h15682123.Hotel-Information?chkin=2025-12-3&chkout=2025-12-4&rm1=a2®ionId=6139887&destination=Cotai&destType=MARKET&latLong=22.142887,113.563922&searchId=9b087d49-a568-4c9b-a406-c24e52b5feaf&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/91000000/90240000/90235900/90235859/344ab0cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Londoner Hotel Cotai - Pool - Spa - Free airport shuttle - Parking included 9.8 Exceptional 42 reviews CA $630 CA $724 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Cotai-Hotels-The-Londoner-Hotel.h90235859.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6139887&destination=Cotai&destType=MARKET&latLong=22.142887,113.563922&searchId=9b087d49-a568-4c9b-a406-c24e52b5feaf&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCotai-Hotels-The-Ritz-Carlton.h10043106.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCotai-Hotels-The-Ritz-Carlton.h10043106.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.14945%2C113.55309&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-Q2Ws2jyQBTtJE39dLqO0Mqu8Fw=) Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, 853 #### What's nearby - Galaxy Macau Casino - 1 min walk - 0.1 km - Cotai Arena - 9 min walk - 0.8 km - Cotai Strip - 14 min walk - 1.2 km - Venetian Macao Casino - 15 min walk - 1.3 km - City of Dreams - 2 min drive - 1.8 km #### Getting around - Pai Kok Station - 8 min walk - Zhuhai Station - 19 min drive - Macau Intl. Airport (MFM) - 11 min drive #### Restaurants - ‪Galaxy Vip East - ‬11 min walk - ‪Tsui Wah Restaurant 翠華餐廳 - ‬11 min walk - ‪Tastes of Asia 亞洲美食坊 - ‬12 min walk - ‪McDonald's - ‬12 min walk - ‪Lugang Cafe - ‬2 min walk ## About this property ### The Ritz-Carlton, Macau Luxury family-friendly hotel near Venetian Macao Casino Near Cotai Strip and City of Dreams, The Ritz-Carlton, Macau provides a free roundtrip airport shuttle, free water park access, and a poolside bar. Treat yourself to a deep-tissue massage, Ayurvedic treatments, or aromatherapy at The Ritz-Carlton Spa, Macau, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe. Additional perks include: - An outdoor pool and a children's pool, along with a lazy river - Free self parking - Buffet breakfast (surcharge), a free area shuttle, and a children's club (surcharge) - A banquet hall, free newspapers, and a ballroom Room features All 230 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. More amenities include: - Recycling and LED light bulbs - Bathrooms with separate tubs/showers and free toiletries - LED TVs with premium channels - Separate sitting areas, refrigerators, and free infant beds ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2370000/2363200/2363104/d514da01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Macao Cotai - Pool - Hot tub - Spa - Kids pool 9.6 Exceptional 1,001 reviews CA $288 CA $332 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=2363104&PinnedHotelID=2363104&HadPinnedHotel=true®ionId=-1&adults=2) ![Metropolitan Suite, Tower View | View from room](https://images.trvl-media.com/lodging/12000000/11930000/11927100/11927099/5679782c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St. Regis Macao Cotai - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 1,011 reviews CA $224 CA $257 total includes taxes & fees Dec 2 - 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Pool - Free airport shuttle - Parking included - Free WiFi 9.4 Exceptional 266 reviews CA $155 CA $179 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=99600335&PinnedHotelID=99600335&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 9:00 AM to 11:00 PM at scheduled times - Free area shuttle - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MOP 418 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Bar & Lounge - Lai Heen - The Ritz-Carlton Cafe ### Things to do - Arcade/game room - Children's club - Children's pool - Free water park - Full-service spa - Gym - Lazy river - Outdoor pool - Sauna - Shopping - Steam room ### Family friendly - Arcade/game room - Children's club (surcharge) - Children's pool - Free area shuttle - Free water park access - In-room crib - In-room refrigerator - Laundry facilities - Lazy river - Living room - Outdoor pool - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Full-service spa - 11 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Manicures/pedicures - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Assistive listening devices - Braille/raised signage - Elevator (47 inch wide door) - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk (31 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Rooftop garden - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free crib - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LED TV with premium channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Living room - Recycling - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MOP 1500.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MOP 418 per person - Rollaway bed fee: MOP 1500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests. Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ritz Carlton Macau Hotel Cotai Ritz Carlton Macau Cotai Ritz-Carlton Macau Hotel Cotai Ritz-Carlton Macau Hotel Ritz-Carlton Macau Cotai Ritz-Carlton Macau The Ritz Carlton Macau The Ritz-Carlton, Macau Hotel The Ritz-Carlton, Macau Cotai The Ritz-Carlton, Macau Hotel Cotai ## Frequently asked questions ### Does The Ritz-Carlton, Macau have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at The Ritz-Carlton, Macau? > As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Macau on Dec 1, 2025 start from CA $1,100.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cotai-Hotels-The-Ritz-Carlton.h10043106.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Ritz-Carlton, Macau pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at The Ritz-Carlton, Macau? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at The Ritz-Carlton, Macau? > Check-out is at noon. ### Does The Ritz-Carlton, Macau provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs 9 AM–11 PM at scheduled times. ### Where is The Ritz-Carlton, Macau located? > This family-friendly Cotai hotel is located near the airport, within 1 mi (2 km) of Galaxy International Convention Center, Cotai Strip, and Venetian Macao Casino. Macau Matsu and Qube at the Venetian are also within 15 minutes. Pai Kok Station is 8 minutes by foot and Stadium Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton, Macau Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 161 8 - Good 18 6 - Okay 4 4 - Poor 5 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.8/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.8/10 Eco-friendliness ### 10/10 Excellent #### Bouran Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful interior. Suite was amazing. Staff were extremely friendly ##### Bouran Stayed 1 night in Apr 2025 ### 10/10 Excellent #### vito Jul 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service! Stuff is the best. ##### vito Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Vincent May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service ##### Vincent Stayed 1 night in May 2024 ### 10/10 Excellent #### yufei Nov 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great experience. ##### yufei Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Jason Zhao Sheng Oct 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All workers is very nice and friendly ##### Jason Zhao Sheng Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Sau Mei May Dec 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel and staff Excellent hotel. I booked the suite. And didn’t know they included free limousine, 5 free meals per day! It really worth the value. Hotel staff are super super nice. Room are crazy pretty! Excellent amenities. Using the top brand. ##### Sau Mei May Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Alice Mar 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fav hotel in china Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend! ##### Alice Stayed 1 night in Mar 2024 ### 10/10 Excellent #### TAKUJI Nov 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities very good ##### TAKUJI Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Cary Jul 9, 2024 Liked: Staff & service, amenities, property conditions & facilities The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton. ##### Cary Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### MASUDA Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ホテルマンのサービスがとても良かったです。 ##### MASUDA Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### MingHsien Jun 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 十分滿意，服務人員真的很親切，幾乎可以說是面面俱到 ##### MingHsien Stayed 1 night in May 2025 ### 10/10 Excellent #### OKyeong Nov 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 최고의 서비스, 청결, View 모두 만족했습니다 더 리츠칼튼 마카오의 모든 서비스와 객실 상태에 대해 크게 만족했습니다. 덕분에 너무나도 좋은 경험과 추억을 만들고 왔습니다. 모든 직원분들이 친절했고, 특히 김우진 담당님께서 직접 쓰신 편지와 선물에 크게 감동했습니다. 주변사람들에게도 마카오를 방문한다면 더 리츠칼튼 마카오를 적극적으로 추천하고 싶습니다. 덕분에 좋은 기억들 만들고 왔습니다. 감사합니다. ##### OKyeong Stayed 2 nights in Nov 2024 ### 8/10 Good #### Wan Sheung Oct 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities 環境寧靜,職員親切 食物質 ##### Wan Sheung Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Seonyoung Jun 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 너무만족합니다! 최고의 호텔이였어요! ##### Seonyoung Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Rie Oct 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 私は日本語しか話せませんが、 ゲストリレーションズスタッフ ホテル専属ドライバー クリーニングスタッフ ルームサービススタッフ プールスタッフ レストランスタッフ ドアマン等 リッツカールトンマカオで出会う全てのスタッフがハートフルです。 言葉が通じなくても、翻訳機や筆談などで私たちの意図を理解しようと努めてくれます。(英語で話しかけてくれます。) また、パーソナルサービスも一流で、私たちは何度も何度も感動しました。 ##### Rie ### 10/10 Excellent #### Ming Jun 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 服務一流 真係做到賓自如歸 可以臨時想要多個帳幕 可以早啲check in 可以好快回應我要求 早餐好食 唯一係張床唔係太好瞓 ![如果家庭旅遊有小朋友可以要帳幕](https://a.travel-assets.com/ugc/hotel-reviews/A5548CB2E774A5FBBD92C82881A1F166E3A66D3F1686793936388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![best bathroom ](https://a.travel-assets.com/ugc/hotel-reviews/762EB7D23F1A7F11236ACB0391B0156D978010401686793938442.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![breakfast area](https://a.travel-assets.com/ugc/hotel-reviews/B7E8A92C7B65446A5DEB2F2D269282F16BD385121686793947209.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ming Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Verified traveller May 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很棒的住宿經驗 非常棒的酒店，人員的服務態度和環境清潔無懈可擊，👍 ![](https://a.travel-assets.com/ugc/hotel-reviews/5704778A77C2067A58B774097C55A74AC00B64C71684131026394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/537CDF6B2A47AA03627623BCC4EFD32695FBA5801684131020585.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CD45F973ECCE2360562C3971CA060C13D57758101684131021978.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E66DDD83FA68A3327D376E6D253BEF1F436D84251684131020420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in May 2023 ### 10/10 Excellent #### sungjin Mar 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 완벽!! 완벽한 서비스에 감동했습니다 ##### sungjin Stayed 1 night in Mar 2023 ### 8/10 Good #### tat fung Jan 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 肉泡很差 房肉的浴袍質地很差 有失望的感覺，可以參考下香港千禧新世界的浴泡 相差很遠 ##### tat fung Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Oi Yan Dec 23, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很滿意的一次住宿，無論check in，早上吃早餐，以至check out,職員態度非常好，服務周到！房間亦非常舒適，一定會再入住！ ##### Oi Yan Stayed 1 night in Dec 2022 ### 8/10 Good #### Hao I Sep 13, 2022 Liked: Staff & service, property conditions & facilities, room comfort #### 家庭遊 中秋假期帶同小朋友住宿，酒店員工對小朋友十分友善，服務都很好，小朋友玩得好開心 ##### Hao I Stayed 1 night in Sep 2022 ### 8/10 Good #### Cherrie Jan 2, 2022 Liked: Cleanliness, property conditions & facilities, room comfort 酒店整體感覺來說，可以，房間乾淨，舒適！ 但對於一間5星級酒店來說，酒店人員略欠熱情，而泊車的時候，酒店內的代客泊車服務取消，但指引不足，有點不足。 ##### Cherrie Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Wai Mei Sep 6, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service and beautiful hotel It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~ ![](https://a.travel-assets.com/ugc/hotel-reviews/CB014542701C83756666C2DF396176347871735F1630918213616.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4CCE771CCB8C0DE6ACA1673206BEE749381BE8E41630918213941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wai Mei Stayed 1 night in Sep 2021 ### 8/10 Good #### Verified traveller Mar 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 房間舒適, 服務好! 很好, 慶祝生日還幫忙做了一些佈置, 還送了一個大蛋糕及紅酒, 很貼心. 只是冰箱不能用, 因此蛋糕及其他食品不能雪藏,較為不便. ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Verified traveller Aug 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間乾淨，環境好，工作人員態度好 ![](https://a.travel-assets.com/ugc/hotel-reviews/88DD0421EDBBCFE9B36D2635977CB429367692771598083614896.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0994743BC64EBBE8DD5238FB4CC44F4985A2A0461598083614576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/864DE82C44E5D247F749F2DBCE4B5B04D456FCF91598083614681.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Aug 2020 ## Expedia's Latest Trends ### Hotels > [Ramada by Wyndham Thunder Bay Airlane Hotel](https://www.expedia.ca/Thunder-Bay-Hotels-Ramada-By-Wyndham-Thunder-Bay-Airlane-Hotel.h425161.Hotel-Information) > > [Aspen Village Inn](https://www.expedia.ca/Waterton-Park-Hotels-Aspen-Village-Inn.h2730505.Hotel-Information) > > [Pet-friendly Hotels in Burnaby](https://www.expedia.ca/Burnaby-Hotels-Pet-Friendly-Hotel.0-0-d9520-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Royal Select at Grand Park Royal Cancun-All Inclusive-Adults Only](https://www.expedia.ca/Cancun-Hotels-The-Villas-Cancun-By-Grand-Park-Royal-All-Inclusive.h19772573.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [BestWestern Hotels in Dawson Creek](https://www.expedia.ca/Dawson-Creek-Hotels-Best-Western.0-0-d3925--bBestWestern.Travel-Guide-Filter-Hotels) > > [Hotels in SoHo](https://www.expedia.ca/SoHo-New-York-Hotels.0-n6142503-0.Travel-Guide-Filter-Hotels) > > [Island Grand at TradeWinds](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-TradeWinds-Island-Grand.h1914.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Apartments Istanbul](https://www.expedia.ca/Istanbul-Apartments.d178267-aaApartments.Travel-Guide-Accommodation) > > [Holiday Inn Toronto - Int'l Airport by IHG](https://www.expedia.ca/Toronto-Hotels-Holiday-Inn-Toronto-Intl-Airport.h538.Hotel-Information) ### Flights > [Flights from Edmonton (YEG) to Vandalia (DAY)](https://www.expedia.ca/lp/flights/yeg/day/edmonton-to-dayton) > > [Flights from Chek Lap Kok (HKG) to Calgary (YYC)](https://www.expedia.ca/lp/flights/hkg/yyc/hong-kong-to-calgary) > > [Flights from Montreal (YUL) to St. Petersburg (LED)](https://www.expedia.ca/lp/flights/yul/led/montreal-to-st-petersburg) > > [Flights from Detroit (DTW) to Tucson (TUS)](https://www.expedia.ca/lp/flights/dtw/tus/detroit-to-tucson) > > [Flights from Montego Bay (MBJ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/mbj/yyc/montego-bay-to-calgary) > > [Flights from Rome (FCO) to Foggia (FOG)](https://www.expedia.ca/lp/flights/fco/fog/rome-to-foggia) > > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Abbotsford (YXX) to Lloydminster (YLL)](https://www.expedia.ca/lp/flights/yxx/yll/abbotsford-to-lloydminster) > > [Flights from Vanderhoof](https://www.expedia.ca/lp/flights/6336999/flights-from-vanderhoof) > > [Flights from Kansas City (MCI) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/mci/buf/kansas-city-to-buffalo) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) ### Cars > [Enterprise Car Rentals In Kitchener](https://www.expedia.ca/Enterprise-Car-Rentals-In-Kitchener.d10579-c15.Car-Rental-Guide-Suppliers) ### Cruise > [Cruises to Bahamas](https://www.expedia.ca/Cruises-to-Bahamas.d13.Travel-Guide-Cruise) ### Activities > [Things to do in Furnace Creek](https://www.expedia.ca/Things-To-Do-In-Furnace-Creek.d553248635077778726.Travel-Guide-Activities) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)