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Reviews of Coronation Motel

2.5 out of 5
Coronation Motel
5505 Highway 12 West, Coronation, AB

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 9 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 4 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Miranda, Edmonton

Business traveller
Liked: Cleanliness, staff & service
The toilet in my room was ghost flushing every couple of minutes, which made for a noisy night. The water in the shower tub also didn't want to drain properly so I had to stop my shower halfway through to let the water drain. The heater in the room was completely turned off when I arrived so I had to sit with my jacket on for the first hour until it warmed up (it was near freezing outside). The temperature in the room fluctuated quite a bit, because when the heater turned on it wouldn't turn off for a while, so it would get very warm, then it would slowly cool down until it turned on again. The breakfast is very minimal. The pancakes were crunchy, probably partially because they were made at 6 am and I ate them close to 9 am. The bread also tasted old. Other than that the room was good. The mattress was comfortable and the room was clean.
Stayed 1 night in May 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Older property, but clean. Breakfast choices align with the cheaper cost of motel. Overall, good experience and I would stay again.
Stayed 1 night in Dec 2023

6/10 Okay

Dave

Economical stay. Cheaper and better service than the other hotel in town. Pleased to see the new microwave and small refrigerator.
Stayed 3 nights in May 2023
Response from Sarah on May 8, 2023
Thank you for your review!

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and spacious suite. Breakfast is spartan
Stayed 2 nights in Jul 2022

8/10 Good

Nicole

Stayed 1 night in Jun 2022

4/10 Poor

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property was poor condition and several things were not working. In coronation there are 2 motels and both are in the same condition. This is probably the better of the two but neither are good.
Stayed 2 nights in Feb 2022
Response from Sarah on Feb 4, 2022
Thank you for taking the time to review at our motel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Good

Kagy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2021
Response from Sarah on Nov 23, 2021
Thank you for your review! we are making effort to serve more clean and cozy.

10/10 Excellent

Don, Ponoka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant, room clean. Good beds and big tv.
Stayed 1 night in Nov 2021
Response from Sarah on Nov 16, 2021
Thank you for your review! we are making effort to serve more clean and cozy. I hope to see you again next time.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Peter, Calgary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The renovations they advertise are a sham. My room (140) had a bed cover with cigarette burns in it. The shower tile that was “renovated” was the worst I’ve ever seen. The breakfast buffet which was supposed to be open at 6am didn’t have warmed up food(sausages). Even though I had a 3 day reservation, my girlfriend and I left after 2days.
Stayed 1 night in Nov 2020
Response from Sarah on Nov 3, 2020
Thank you for your review. I will try to provide better service by referring to your comments.

8/10 Good

Lorne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d definitely stay here again.
Even though the motel is older I was quite comfortable in the room I checked into. Everything worked well and the bed was clean and comfy. I would stay here again if I found myself in the area. Cheers.
Stayed 1 night in Oct 2020
Response from Sarah on Oct 31, 2020
Thank you for your review! we are making effort to serve more clean and cozy.

6/10 Okay

Dave

Business traveller
Stayed 2 nights in Oct 2020
Response from Sarah on Oct 31, 2020
Thank you for your review! we are making effort to serve more clean and cozy.

4/10 Poor

Cliff

Disliked: Cleanliness
Stayed 6 nights in Sep 2020
Response from Sarah on Sep 30, 2020
Thank you for staying at the Coronation Motel. We will try to provide better service.

8/10 Good

BsharpMT, Medicine Hat, AB

Business traveller
Liked: Cleanliness, staff & service, amenities
First off, when I review hotels/motels, I base it on a few factors: a lot based on the room rate and what amenities or features were made available for that and how did the quality of this accommodation justify the rate and also the class of hotel. It is not a fair review when one just gives 1 or 2 stars for some place and doesn't give enough reason to justify that. If it was a luxurious hotel downtown in major city, of course my standards would be much higher, but this is a BUDGET motel here in the Town of Coronation! Always keep in mind, you get what you pay for. One also has to take in consideration that this town has been hit hard by the oil economy bust, no surprise there. This place offers a decent place to sleep and they've even upgraded some rooms to a "deluxe". I had booked the Deluxe Room, but the one-door fridge there lacked the small freezer, which the standard rooms had. I wondered what was so "deluxe" about this room. Well the bathroom and nicer TV, stone tile flooring. Not bad. Your fridge in #102 had a door that swings to the right, towards you instead of the wall. That's a problem. Doors should always swing to the wall, and not be bumping into furniture. There's no way to empty a cooler when the door swings into your path, blocking your way to inside. So, I noticed the nice fellow moving a large fridge from #103, the room I had stayed in just 2 wks ago, and he let me use it in the standard room for the same price I paid for the deluxe. Very nice!
Stayed 1 night in Jul 2020
Response from Daniel on Jul 23, 2020
Hello! First of all, thank you for visiting Coronation Motel. We newly acquired it last March. We will try to provide better service and comfort for your next visit. Thank you.

6/10 Okay

TravBugMT, Medicine Hat, AB

Business traveller
Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2020
Response from Daniel Kim on Jul 21, 2020
Thank you for staying in our motel.

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay in Stettler
The rooms are not very nice. The bathroom was disgusting. The shower door didn’t close properly. Drive an hour and stay in stettler you won’t be disappointed.
Stayed 2 nights in Feb 2018

8/10 Good

Jacquie, Sherwood Park, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel for a small town
This hotel is your typical small town in the middle of nowhere. It is very clean and cozy though and I wouldn’t hesitate to stay again. I was very pleased
Stayed 2 nights in Jan 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Good Place to stay
Its a good motel. All people hunting staying there. They need more business from the oil patch if it picks back up again.
Stayed 2 nights in Nov 2017
Hi Dan, My name is Scott manager at the Coronation Motel. Thank you so much for your positive feed back, it really means a lot to us. I am so glad you had good time at the motel. Hope to see you again and really appreciate it.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Place is very old and looking run down. Room was wide open when I got there and beds weren't even changed.
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is what it is!
The staff try to ensure your stay is pleasant and you are looked after. The hotel is older and although well appointed for the most part, it lacks some comforts. Ie. bed could be more comfy All in all, I knew what to expect and was not disappointed.
Stayed 3 nights in Jun 2017

8/10 Good

Sue and Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good,very nice owners
Stayed 1 night in Jun 2017

6/10 Okay

Sandra, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A working crew motel
Very noisy refrigerator, friendly staff