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Reviews of SureStay Plus Hotel by Best Western Coralville Iowa City

2.5 out of 5
SureStay Plus Hotel by Best Western Coralville Iowa City
200 6th Street, Coralville, IA

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1008 reviews" "
Rating 8 - Good. 311 out of 1008 reviews" "
Rating 6 - Okay. 120 out of 1008 reviews" "
Rating 4 - Poor. 61 out of 1008 reviews" "
Rating 2 - Terrible. 35 out of 1008 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024
Response from Liz on May 25, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was the nicest person when checking in. She was very polite and informative.
Stayed 1 night in May 2024
Response from Hotel Management on May 23, 2024
Thank you for taking the time to give us feedback! We appreciate this very much.

8/10 Good

Emilie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and very nice staff.
Stayed 3 nights in May 2024
Response from Hotel Management on May 23, 2024
Thank you for taking the time to give us feedback! We appreciate this very much.

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Management on May 23, 2024
Thank you for taking the time to give us feedback! We appreciate this very much.

10/10 Excellent

James

Travelled with partner
Liked: Property conditions & facilities
Wonderful hotel. First class amenities at a budget price.
Stayed 1 night in May 2024
Response from Hotel Management on May 23, 2024
Thank you for taking the time to give us feedback! We appreciate this very much.

10/10 Excellent

Mindy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was exceptional! I have stayed at a lot of places and this was one of the better ones. Very pleased!
Stayed 1 night in May 2024
Response from Hotel Management on May 23, 2024
Thank you for taking the time to give us feedback! We appreciate this very much.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service
Polite
Stayed 1 night in May 2024
Response from Hotel Management on May 23, 2024
Thank you for taking the time to give us feedback! We appreciate this very much.

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic
Stayed 1 night in May 2024
Response from Liz on May 19, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

6/10 Okay

Bassai

Stayed 2 nights in May 2024
Response from Liz on May 19, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

ANNE CLARISSE, WEST COVINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Liz on May 16, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Brooke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay at! The woman at the front desk when we checked in was so nice and so helpful. I didn’t get a name but she had piercings, a short haircut, and a couple tattoos. We came back after midnight from getting food and we asked for some pillows and blankets and she gave them to us no problem super quick.
Stayed 1 night in May 2024
Response from Hotel Management on May 10, 2024
Thank you for taking the time to give us some feedback! We appreciate this very much.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was really nice place to stay!!
Response from Hotel Management on May 10, 2024
Thank you for taking the time to give us some feedback! We appreciate this very much.

10/10 Excellent

Menaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on May 6, 2024
Thank you for taking the time to give us some feedback! We appreciate this very much.

10/10 Excellent

Randee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised
Stayed 1 night in Feb 2024
Response from Hotel Management on May 6, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much!

8/10 Good

Janet, Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quiet and friendly. There were lots of eating places nearby. A great place for someone traveling through.
Stayed 1 night in May 2024
Response from Hotel Management on May 4, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much!

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating..and freindly...
Stayed 1 night in Apr 2024
Response from Liz on May 1, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

8/10 Good

Randy

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Just a hotel I stayed the evening in. Served it’s purpose and it was clean.
Stayed 1 night in Apr 2024
Response from Liz on Apr 28, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Veronica

Travelled with family
.
Stayed 1 night in Apr 2024
Response from Liz on Apr 28, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

6/10 Okay

chuck

Liked: Cleanliness, staff & service, amenities
The only thing was water was not hot
Stayed 4 nights in Apr 2024
Response from Liz on Apr 22, 2024
Thank you for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Jill

Stayed 1 night in Apr 2024
Response from Hotel Management on May 11, 2024
Thank you for taking the time to give us some feedback! We appreciate this very much.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was pleasant.
Stayed 1 night in Apr 2024
Response from Liz on Apr 20, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good, location wasn't the best as it is surrounded by apartments. I had a dog and they put us on the first floor close to an exit door so it was easy to take the dog out. Breakfast was decent, however, my husband had some mold on a piece of bread. Otherwise for the money it was good. Bed and pillows were comfortable.
Stayed 1 night in Apr 2024
Response from Liz on Apr 15, 2024
Thank you for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Erica

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. The hotel seemed full but was quiet. There were multiple sports teams eating at the same time and the breakfast attendant did an excellent job keeping food stocked and the area clean with a constant stream of people.
Stayed 1 night in Apr 2024
Response from Liz on Apr 15, 2024
Thank you for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Schilana

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice location and the hotel itself is nice especially for price. Fridge wouldn’t get cold. But staff attempted to replace it. No complaints
Stayed 1 night in Apr 2024
Response from Liz on Apr 14, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

8/10 Good

Bobbie

Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much!

10/10 Excellent

Fuad

Stayed 1 night in Apr 2024
Response from Hotel Management on May 4, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel that was close to all the nearby attractions!
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 13, 2024
Thank you for taking the time to give us some feedback! We appreciate this very much.

10/10 Excellent

Kathleen

Stayed 2 nights in Mar 2024
Response from Liz on Apr 28, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

8/10 Good

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 4, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much.

6/10 Okay

Eve

Liked: Staff & service
Disliked: Cleanliness
Tables were never cleaned off between uses at breakfast. Neither were there cleaning supplies around to do it yourself. But the second the ending time for breakfast came around, the food was removed.
Stayed 2 nights in Mar 2024
Response from Liz on Mar 30, 2024
Thank you for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Erica

Stayed 2 nights in Mar 2024
Response from Liz on Apr 20, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Liz on Mar 21, 2024
Thank you for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Liz on Mar 16, 2024
Thank you for taking the time in giving us some feedback. We appreciate this very much.

6/10 Okay

Vanessa

Stayed 1 night in Mar 2024
Response from Liz on Mar 14, 2024
Thank you for taking the time in giving us some feedback.We appreciate this very much.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and welcoming. Easy, quick check in.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 13, 2024
Thank you for taking the time to give us some feedback! We appreciate this very much!

10/10 Excellent

Jodi

Stayed 1 night in Mar 2024
Response from Liz on Mar 29, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
close to the highway but quiiet
Stayed 1 night in Mar 2024
Response from Liz on Mar 5, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

8/10 Good

Heidi Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel has done a partial job of remodeling. The lobby, breakfast area and pool were nice and updated. Our room was clean. The grout in the bathroom floor was very dirty looking. Some of the remodeling wasn't complete.
Stayed 2 nights in Mar 2024
Response from Liz on Mar 5, 2024
Thank you for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 28, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much.

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 28, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much.

6/10 Okay

Jody

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 28, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much.

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Liz on Feb 26, 2024
Thank you for giving us your feedback. We appreciate this very much.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking the room there was an option for special requests where I asked for a room on the first floor close to the lobby if available and also if they had a wheelchair. I got a response within a day stating they would be happy to accommodate that and that they did have a w/c for use. The room we stayed in was older, but very clean, and the beds were insanely comfortable with great pillows! The staff was very friendly and available whenever we needed assistance. This hotel is very easy to get to from UIHC and is close to several restaurants. It is located directly behind a Casey's as well which is very convenient. I will definitely stay here again if I need a hotel in this area.
Stayed 1 night in Feb 2024
Response from Liz on Feb 22, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to University of Iowa
Stayed 1 night in Feb 2024
Response from Liz on Feb 19, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Holli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff
Stayed 1 night in Feb 2024
Response from Liz on Feb 19, 2024
Thank you very much for taking the time in giving us some feedback. We appreciate this very much.

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick, staff was friendly, hotel is clean
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 16, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much.

2/10 Terrible

Misty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed and it was very dirty
When we walked into the hotel, the carpet was not vacuumed very well by the bathroom. The bathtub was repainted and the paint was chipping off. The bathtub was clogged so we stood and standing water while we took a shower. There was black hair on our what was supposed to be clean towels. The beds were sunk in and not very comfortable. Just all in all it was a very horrible uncle unclean hotel. The lobby was nice but the rooms were not We definitely will not be staying here again. I did let them know at the front desk and they didn't seem too concerned they just said they would tell me that's about the tub
Stayed 2 nights in Feb 2024
Response from Hotel management on Feb 16, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much.

10/10 Excellent

Dakota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 15, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much!

10/10 Excellent

jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great, the value was awesome!
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 15, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much!

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Not bad
The front desk person was great. We were given a room that was having the fridge defrosted and smelled horrible. Still had towels in the open fridge but she got us moved right away. The hotel was cleanish. Enough that I would stay but could have been better. Breakfast was good for hotel breakfast and well stocked. We would stay again for a cheap night of sleep
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 11, 2024
Thank you for taking the time to give us some feedback. We appreciate this very much.