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Reviews of Village Square At Center Village By Copper Mountain Lodging

3.5 out of 5
Village Square At Center Village By Copper Mountain Lodging
509 Copper Rd, Copper Mountain, CO

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 4 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from MJ on Sep 4, 2019
Thank you for staying with us! We hope to see you over the winter to check out the new Three Bears lift on Tucker Mountain

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll look elsewhere next time
Shower was dirty, ice machine was empty, no ventilation in room. Cramped and uncomfortable. I’ll look elsewhere next time.
Stayed 1 night in Aug 2019
Response from MJ on Aug 12, 2019
We are sorry you were unhappy with your room. We will alert the appropriate teams to address the cleanliness of the shower and empty ice machine.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends Weekend
Great place to stay. right in center of Copper Village. We walked everywhere we wanted to be.
Stayed 1 night in Aug 2019
Response from MJ on Aug 12, 2019
Thank you for staying with us! We are so glad you enjoyed your stay and hope to see you again soon.

4/10 Poor

Jennifer

Disliked: Staff & service, room comfort
Unexpected Visitor at Midnight
I'm a single woman and this was the first time I stayed the night alone in a hotel for a Leadville race I was doing the next morning. I was horrified when 2 men tapped on my door and proceeded to let themselves in at 12:30am. I said "hello?!!" and they walked back out but didn't even shut the door all the way. I had to get up half dressed to close the door. Spent the rest of the night propping furniture against the door and the connector door. There was no chain on the door. I'll never stay there again.
Stayed 1 night in Jul 2019
Response from MJ on Jul 9, 2019
We are so sorry you had this experience. We will let the teams know this happened and address with security.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from MJ on Jun 24, 2019
Thank you for staying with us! We hope you enjoyed your stay and look forward to seeing you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service!
We enjoyed staying here. The room was clean, beds were comfortable; exactly what we needed. The location was perfect. We were accurately instructed how to check in and where to check in since that is a separate location from the room. Our Bellhop, Connor, was absolutely the best person to help us get our belongings from the car to our room. All the employees were very professional and helpful. The only challenge we had was being able to 'cart' our personal belongings FROM the room to the parking garage after the stay since we chose to do that on our own and not call the bellhop, although he was available. (He actually saw us walking after we checked out and gave us a ride back to Village Center...great staff!) Nice view of the pond! We will stay here again!
Stayed 2 nights in Apr 2019

10/10 Excellent

Beth, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff (receptionist) are very nice and helpful. Also the Spa staff.
Stayed 1 night in Aug 2018
Response from Mike on Aug 22, 2018
Hi Beth, We are thrilled you enjoyed the staff and the stay. Have a great day, come back soon! Mike Martin

4/10 Poor

Richard

Disliked: Staff & service, room comfort
Too many screw ups.
1) East bldg is not a good location. Difficult access to parking garage.2) No AC in all units at copper village. 3) Checkin was a mess with a promise to text us when the room was ready. No text arrived because desk clerk copied down the wrong ph #, so we had to trek all the way across Copper to get to the check in desk and ask why no text was sent. Overall, enough of a poor experience to look for another hotel the next time we visit.
Stayed 1 night in Aug 2018
Response from Mike on Aug 24, 2018
Hi Richard, Unfortunately no units at Copper have A/C due to the elevation at which we are located. I do apologize about any confusion at check in, I will be sure to make the Front Desk aware of the troubles. As for East Village unfortunately that is what you had selected to book, it is definitely not as active of a Village in the Summer as it would be in the Winter. We do hope to see you again in the future. I would recommend Center Village for any summer time bookings. Thanks, Mike Martin

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2018
Response from MJ on Aug 13, 2018
Thank you for staying with us. We hope you enjoyed your stay.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2018
Response from MJ on Jul 5, 2018
Thank you for staying with us, we appreciate the feedback and hope to see you again soon.

6/10 Okay

Ted, Boulder, CO

Liked: Cleanliness, staff & service
Great location
Great location in center of village. Ski locker provided on ground floor. Room is clean and furnished well. Parking garage is across the street 100m walk. Expedia didn’t bother to inform me that checkin location is in a separate building across the village, and checkin was slow. They check in for all resort properties there so expect to wait.
Stayed 1 night in Jan 2018
Response from MJ on Jan 12, 2018
We apologize that the check in process was not clear. Unfortunately we cannot alter the confirmation letters so have listed the check in address as the property address.

8/10 Good

Christopher, Colorado Springs, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities
Great room for the price
Interesting though, there was a power outage at 7pm-ish... Never happened to me in an entire hotel building, and more. But otherwise everything was great!
Stayed 1 night in Dec 2017
Response from Mike on Dec 5, 2017
Hi Chris, I am sincerely sorry about the power outage, was the front desk aware? I am glad the room was nice, and at a good price for you as well. Thanks, Mike

6/10 Okay

YeVonda

Liked: Cleanliness, property conditions & facilities, room comfort
Cancelled flight
Solid hour wait for the airport shuttle to pick me up & he actually drove by me twice. Therefore, arrived at hotel too late to use pol, but it looked inviting. Local area a but sketchy but room very clean & comfortable
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room clean. Problem with TV and window fan had short in wire.
Stayed 3 nights in Aug 2017

6/10 Okay

jeffrey

Clean But Dated Room
My room at Village Square at Center Village was just fine. I needed a place to shower and sleep for a weekend of hiking, and the room was perfect for that. The room is not fancy, and while dated, it was clean. Parking is not located at the building, but in a ramp about 50 yards away .... this did not bother me, but it may bother others. I would give this place a solid "ok."
Stayed 2 nights in Aug 2017

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
condo right in Copper Village
Great 1 BR condo right in Copper Village. A bit dated in decor, but fine for a one night stay.
Stayed 1 night in Aug 2017
Thank you for staying with us! We hope to see you again.

8/10 Good

Madeleine

Liked: Staff & service
I didn't spend a lot of time in the room but it was small and there was no couch. It was a nice town though and fun stuff to do.
Stayed 1 night in Jul 2017
Thank you so much for staying with us. We appreciate the feedback and will make sure the right people see this.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
Excellent staff
Stayed 2 nights in Jul 2017
Thank you so much for the kind review of our staff. It's always nice for them to hear they did a great job.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Thank you so much for staying with us! We hope to see you again soon

8/10 Good

sprina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No window screen
Room 640 does not have a window screen. Important when it is a hot day.

4/10 Poor

Stacey, Pueblo

Disliked: Staff & service, room comfort
I was very disappointed. The room was not what it was represented as on your website. I read that I had booked a room with a full sized refrigerator, stove, microwave, and it had a fireplace. I had imagined a condo like atmosphere (& the pictures reflected that) The room was nothing more than...a room. No stove, no fireplace, small dorm fridge. It was very claustrophobic for 2 people! The room was clean, but not what we were expecting at all. I really feel like we were misled by the description & we would have booked otherwise had I known how tiny the room was

8/10 Good

hedy

Liked: Staff & service