Indoor pool

Reviews of Scandic Spectrum

4 out of 5
Scandic Spectrum
KALVEBOD BRYGGE 10, Copenhagen

Reviews

8.4

Very good

Rating 10 - Excellent. 622 out of 1443 reviews" "
Rating 8 - Good. 520 out of 1443 reviews" "
Rating 6 - Okay. 177 out of 1443 reviews" "
Rating 4 - Poor. 86 out of 1443 reviews" "
Rating 2 - Terrible. 38 out of 1443 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
About a 10 minute walk from central station / Tivoli gardens. Big hotel with a few conferences being held but these were extremely well managed and didn’t interfere with us. Cleaning of room was on request which we didn’t use therefore our tea, coffee and milk rations weren’t replenished daily. Beautiful showers, towels could have been far more luxurious to compliment the bathroom. Toiletries also very good. Poor selection of tv. Breakfast really lovely, huge choice and despite the amount of guests there was room for all. Book a time slot and stay until they clear away 09.30. So disappointed that the pool wasn’t included in our stay, very expensive to use and again you need to book a time slot. Didn’t use the restaurants as menu unappealing to us.
Stayed 4 nights in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Scandic Copenhagen was a great place to stay. Large rooms with comfortable beds. The breakfast, without exaggeration, was the best breakfast spread, with the most variety of options we have had at any hotel stays.
Stayed 4 nights in May 2024

10/10 Excellent

Danielle, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here. We rented bikes at the hotel and were able to navigate everywhere. It is close to the train station and major attractions. The breakfast was really amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel!
Stayed 2 nights in May 2024

6/10 Okay

Fuad

Liked: Cleanliness, staff & service
Nice room and hotel but swimming pool is extra (not clear in marketing information) and breakfast is very chaotic
Stayed 4 nights in May 2024
Response from Andreas on May 24, 2024
Dear Fuad,Thank you for your feedback. We're glad you enjoyed your room and our hotel. We apologize for any confusion regarding the swimming pool fee; we will review our marketing information to ensure clarity. We also appreciate your comments about breakfast and will work to improve the experience.We hope to welcome you back soon.Best regards,Andreas L, Hotel Manager, Scandic Spectrum

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and spacious room. Great bathroom. Breakfast gets busy but plenty of tables and lots of choice Great position near the waters edge
Stayed 3 nights in May 2024
Response from Andreas on May 24, 2024
Dear John,Thank you for your wonderful review! We're delighted to hear that you enjoyed our clean and spacious rooms, great bathroom, and the variety at breakfast. Our location near the waterfront is indeed a highlight.We look forward to welcoming you back to Scandic Spectrum soon.Best regards,Andreas L, Hotel Manager, Scandic Spectrum

10/10 Excellent

Norely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!! The best staff!!!
Stayed 4 nights in May 2024
Response from Andreas on May 22, 2024
Dear guest,Thank you for your high rating! We're thrilled to know you had a positive experience with us at Scandic Spectrum. We look forward to welcoming you back soon.Best regards, Andreas L, Hotel Manager, Scandic Spectrum

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Andreas on May 22, 2024
Dear guest,Thank you for your high rating! We're thrilled to know you had a positive experience with us at Scandic Spectrum. We look forward to welcoming you back soon.Best regards, Andreas L, Hotel Manager, Scandic Spectrum

6/10 Okay

Roan

Travelled with partner
Liked: Cleanliness
Room seemed unfinished - no fridge in the mini-bar, room not cleaned daily unless you requested it in advance.
Stayed 2 nights in May 2024
Response from Andreas on May 22, 2024
Dear guest,Thank you for your feedback. I'm sorry to hear about the issues you encountered during your stay. Our rooms typically come equipped with a fridge, and I apologize if this was missing in your room. Regarding the cleaning service, we implement an advance request system as part of our sustainability efforts, but I understand it may have caused inconvenience. We are constantly looking to improve, and your comments will be taken into consideration.We hope to welcome you back in the future for a more seamless experience.Best regards, Andreas L, Hotel Manager, Scandic Spectrum

10/10 Excellent

Ali-Reza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for tourists. We walked to all attractions, restaurants and shopping areas, but the hop on hop off station is right in front of the hotel. The property itself is modern and clean, with friendly staff and good restaurants. We enjoyed our stay and will stay there again next time.
Stayed 2 nights in May 2024
Response from Andreas on May 22, 2024
Dear guest,Thank you for your wonderful feedback. I'm delighted to hear that you enjoyed your stay and found our location perfect for exploring the attractions, restaurants, and shopping areas. It's great to know you appreciated our modern and clean property, friendly staff, and good restaurants.We look forward to welcoming you back for another enjoyable stay in the future.Best regards, Andreas L, Hotel Manager, Scandic Spectrum

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out. All amenities were very nice. Good clean rooms.
Stayed 2 nights in May 2024
Response from Andreas on May 14, 2024
Dear guest,Thank you for your rating. We're delighted to hear that you had a great stay at Scandic Spectrum. We look forward to welcoming you back for another wonderful experience!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was that it was the first time I needed to pay for luggage storage until one could check in.
Stayed 1 night in May 2024
Response from Andreas on May 14, 2024
Dear guest,Thank you for your rating. We're delighted to hear that you had a great stay at Scandic Spectrum. We look forward to welcoming you back for another wonderful experience!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

8/10 Good

Martian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the silence inside the room, the furniture, the bathroom (walk-in shower), the breakfast is magnificent and good quality for kids and adults ( a lot of variety, cereals, wafles, pancakes, good vegetables, gluten free variants, oat milk/almond milk, chia, 4-5 fruits and a lot more). Espresso house is very good inside the same hotel. Possibility to rent bicycles around 200 dkk per day. I know this hotel has 8.2 grade, but in my opinion I think it should have a better grade.
Stayed 5 nights in May 2024
Response from Andreas on May 14, 2024
Dear guest,Thank you for your brief yet encouraging feedback. We're delighted to hear that you had a great stay at Scandic Spectrum. We look forward to welcoming you back for another wonderful experience!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

8/10 Good

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, polite staff,
Stayed 3 nights in May 2024
Response from Andreas on May 14, 2024
Dear guest,Thank you for your rating. We're delighted to hear that you had a great stay at Scandic Spectrum. We look forward to welcoming you back for another wonderful experience!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

8/10 Good

elizabeth

Travelled with partner
Property worked for us overall. Breakfast is nice and served adjacent to the lobby; can get very busy, keep this in mind. Lights in the room are difficult to manage for both having them on and the level of brightness. No tissues/kleenex in the room at all. Location is convent to public transportation. Get to know your buses, they will save you time, money and much walking. Despite this, we still managed to get a great many steps in a day. We did not try the Metro/Subway. The hotel is a very busy property for tourist travel and business travel. There was even a marathon while we were there. Room was on the smaller size, but not terrible. It fit our needs.
Stayed 4 nights in May 2024
Response from Andreas on May 7, 2024
Dear guest,Thank you for taking the time to share your feedback about your stay at Scandic Spectrum. We're glad to hear that our location and breakfast offerings were to your satisfaction. We appreciate your note on the room lighting and the absence of tissues, and we are looking into improving these aspects to enhance our guest experience.It’s great to know our location helped you make the most out of the local transport options. We hope to welcome you back, perhaps to explore even more, including our metro services next time!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Viviane

Travelled with family, Travelled with partner
Liked: Amenities
Great location and services
Stayed 4 nights in May 2024
Response from Andreas on May 7, 2024
Dear guest,Thank you for your feedback. We're delighted to hear that everything met your expectations during your stay at Scandic Spectrum. We look forward to welcoming you back soon!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

6/10 Okay

Stephen

Disliked: Amenities, property conditions & facilities
Very small room. Have to ask each day to get room cleaned. Poor breakfast - cold scrambled eggs, watery orange juice, no tea available (except fruit teas!). Position remote area of city.
Stayed 3 nights in May 2024
Response from Andreas on May 7, 2024
Dear guest,I appreciate you taking the time to share your feedback. I'm sorry to hear that aspects of your stay did not meet your expectations. We strive to maintain high standards for cleanliness and hospitality, including daily housekeeping upon request to ensure privacy and convenience for our guests. I apologize if this was not communicated effectively during your stay.I’m also concerned about your breakfast experience and will address the issues with our food and beverage team to ensure improvements in quality and variety. We aim to offer a satisfying start to the day for all our guests.Regarding our location, while we enjoy a vibrant area close to the waterfront and central Copenhagen, I understand the concerns about accessibility and appreciate your perspective.We hope to have another opportunity to host you and provide a better experience.Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Andreas on May 7, 2024
Dear guest,Thank you for your feedback. We're delighted to hear that everything met your expectations during your stay at Scandic Spectrum. We look forward to welcoming you back soon!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Jaap Maria Anselmus

Travelled with partner
Well located, great view, lovely staff, beautiful room
Stayed 3 nights in Apr 2024
Response from Andreas on May 7, 2024
Dear guest,Thank you for your feedback. We're delighted to hear that everything met your expectations during your stay at Scandic Spectrum. We look forward to welcoming you back soon!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Anne

Stayed 4 nights in Apr 2024
Response from Andreas on May 24, 2024
Dear Anne,Thank you for your positive rating. We're glad to know you had a pleasant stay with us.We look forward to welcoming you back to Scandic Spectrum in the future.Best regards,Andreas L, Hotel Manager, Scandic Spectrum

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t tell me weekday breakfasts were earlier. Really annoying!
Stayed 2 nights in Apr 2024
Response from Andreas on May 7, 2024
Dear guest,Thank you for your feedback. We're delighted to hear that everything met your expectations during your stay at Scandic Spectrum. We look forward to welcoming you back soon!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

carlos

Stayed 3 nights in Apr 2024
Response from Andreas on May 22, 2024
Dear guest,Thank you for your high rating! We're thrilled to know you had a positive experience with us at Scandic Spectrum. We look forward to welcoming you back soon.Best regards, Andreas L, Hotel Manager, Scandic Spectrum

10/10 Excellent

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations great breakfast
Stayed 5 nights in Apr 2024
Response from Andreas on Apr 30, 2024
Dear guest,Thank you for the high rating! We're thrilled to see you enjoyed your stay at Scandic Spectrum. We hope to have the opportunity to welcome you back soon for another excellent experience in the heart of Copenhagen.Best regards,Andreas L,Hotel Manager,Scandic Spectrum

4/10 Poor

Nakhlé

Stayed 4 nights in Apr 2024
Response from Andreas on Apr 30, 2024
Dear guest,Thank you for the high rating! We're thrilled to see you enjoyed your stay at Scandic Spectrum. We hope to have the opportunity to welcome you back soon for another excellent experience in the heart of Copenhagen.Best regards,Andreas L,Hotel Manager,Scandic Spectrum

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel, but be warned they will charge you for any kind of amenity you want to use. Bikes cost a fee
Stayed 3 nights in Apr 2024
Response from Andreas on Apr 26, 2024
Dear guest,Thank you for taking the time to review your stay at Scandic Spectrum. We are pleased to hear that you found our hotel to your liking. Regarding the amenities, we strive to maintain the highest standards, and some services, including the use of bikes, do involve a fee to ensure they are of the best quality for our guests.We appreciate your understanding and hope this aspect of our service will not deter you from choosing to stay with us again. We look forward to welcoming you back and providing an experience that meets all your expectations.Best regards,Andreas L, Hotel Manager, Scandic Spectrum

10/10 Excellent

Karen

Stayed 3 nights in Mar 2024
Response from Andreas on May 14, 2024
Dear guest,Thank you for your rating. We're delighted to hear that you had a great stay at Scandic Spectrum. We look forward to welcoming you back for another wonderful experience!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

8/10 Good

Larissa, Darling Downs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and welcoming. Our room was quiet, clean and the bed was extremely comfortable. The breakfast options were extensive and the food delicious. The hotel is in a convenient location so we were able to walk to the city centre, Tivoli Gardens and the train station in about 10 minutes.
Stayed 4 nights in Apr 2024
Response from Andreas on Apr 17, 2024
Dear guest,Thank you for your wonderful review! It's great to hear that you found our staff welcoming and the room comfortable. We're also delighted that you enjoyed our breakfast selection and found our location convenient for exploring the city's attractions like Tivoli Gardens and the nearby train station. We look forward to welcoming you back for another pleasant stay at Scandic Spectrum.Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Ysobelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location nice breakfast
Stayed 3 nights in Apr 2024
Response from Andreas on Apr 17, 2024
Dear guest,Thank you for taking the time to leave your review. It's wonderful to hear that your experience at Scandic Spectrum was positive. We aim to create a vibrant and dynamic atmosphere for our guests, ensuring that each visit is memorable. We hope to see you again soon for more coffee, cocktails, and concerts by the water!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Vibhor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and quiet hotel. Free breakfast buffet was huge with plenty of options.
Stayed 3 nights in Apr 2024
Response from Andreas on Apr 17, 2024
Dear guest,Thank you for taking the time to leave your review. It's wonderful to hear that your experience at Scandic Spectrum was positive. We aim to create a vibrant and dynamic atmosphere for our guests, ensuring that each visit is memorable. We hope to see you again soon for more coffee, cocktails, and concerts by the water!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

8/10 Good

Nkiruka

Travelled with partner
Liked: Amenities
Great customer service, accessible to city centre, clean and overall good hotel to stay in.
Stayed 4 nights in Apr 2024
Response from Andreas on Apr 17, 2024
Dear guest,Thank you for taking the time to leave your review. It's wonderful to hear that your experience at Scandic Spectrum was positive. We aim to create a vibrant and dynamic atmosphere for our guests, ensuring that each visit is memorable. We hope to see you again soon for more coffee, cocktails, and concerts by the water!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

katyan

Stayed 1 night in Mar 2024
Response from Andreas on May 7, 2024
Dear guest,Thank you for your feedback. We're delighted to hear that everything met your expectations during your stay at Scandic Spectrum. We look forward to welcoming you back soon!Best regards,Andreas L,Hotel Manager, Scandic Spectrum

8/10 Good

Jennifer Kathleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at the hotel was amazing. You have to book a slot. So many options and it’s constantly being restocked. Our room was brilliant and just like in the photos. Really pleased with it. The hotel is in front of a busy road and at times felt quite noisy at night not with constant traffic but lorries rattling by. There is not too many places to eat on your doorstep you need to walk a little way to get to more life. We enjoyed our stay and would definitely stay again.
Stayed 3 nights in Apr 2024
Response from Andreas on Apr 17, 2024
Dear guest,Thank you for taking the time to share your experience. I’m thrilled to hear that you enjoyed our breakfast and found the room to your satisfaction. We apologize for any noise disturbances from the nearby road and appreciate your understanding. It’s great to know that these aspects didn’t overshadow your overall stay and that you would choose to stay with us again. We look forward to welcoming you back to Scandic Spectrum for another enjoyable visit.Best regards,Andreas L,Hotel Manager, Scandic Spectrum

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good. The room was lovely, bed was comfy and it was quiet at night, so had a good sleep. It is close to Tivoli and very walkable to all city centre attractions and København H
Stayed 5 nights in Apr 2024
Response from Andreas on Apr 10, 2024
Dear guest,Thank you for your wonderful review of Scandic Spectrum. It's heartening to hear that you found the hotel very good, with a lovely room and a comfortable bed that contributed to a restful night's sleep. Our location is indeed one of our highlights, and I'm glad you took advantage of our proximity to Tivoli and the ease of access to the city center attractions and København H.Your satisfaction is our priority, and it's rewarding to know we could provide a tranquil and convenient base for your adventures in Copenhagen. We look forward to welcoming you back on your next visit, hopefully making your next stay just as enjoyable, if not more.Best regards,Andreas L,Hotel Manager,Scandic Spectrum

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a short city break and options of meat eating dinner and vegan dinners
Stayed 3 nights in Apr 2024
Response from Andreas on Apr 10, 2024
Dear guest,Thank you for sharing your positive experience at Scandic Spectrum. We're delighted to hear that our hotel served as a great base for your short city break. Our dining options, including both meat and vegan dinners, are carefully curated to cater to a variety of dietary preferences, ensuring that all our guests have a delightful culinary experience.We look forward to welcoming you back for another visit, whether for another quick getaway or a longer stay to explore even more of what Copenhagen has to offer.Best regards,Andreas L,Hotel Manager,Scandic Spectrum

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are small, lighting controls difficult to manage, no English TV channels. On plus side, great location, excellent breakfast.
Stayed 2 nights in Apr 2024
Response from Andreas on Apr 10, 2024
Dear guest,Thank you for taking the time to share your feedback. While I'm glad to hear you enjoyed our great location and excellent breakfast, I regret that aspects of your room did not meet your expectations, particularly in terms of size, lighting controls, and the availability of English TV channels. Your comments are invaluable to us as we continuously work to improve our guest experience.Please rest assured, we take your feedback seriously and will look into ways we can enhance our room features and entertainment options to better serve the needs of our international guests.We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience in the future.Best regards,Andreas L,Hotel Manager,Scandic Spectrum

8/10 Good

JOANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Andreas on Apr 10, 2024
Dear guest,Thank you for your review of Scandic Spectrum. While your message didn't include specific comments, your rating speaks volumes, and we are genuinely grateful for it. It's always encouraging to know when our guests have had a positive experience, and your review is a testament to the efforts our team puts in every day to ensure that our guests enjoy their stay.We look forward to the opportunity to welcome you back, hopefully in the not too distant future, for another excellent experience.Best regards,Andreas L,Hotel Manager,Scandic Spectrum

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean modern hotel and friendly staff. Restaurant very busy at breakfast.
Stayed 2 nights in Apr 2024
Response from Malene on Apr 8, 2024
Dear Kelly, Thank you for your review. We always appreciate feedback. We are sorry that you experienced the breakfast as busy. We do encourage our guests to make a reservation for a time slot in advance in the restaurant, because we sometimes have limited space during the peak hours. We hope, despite the crowded breakfast, that you had a nice stay with us. We are happy to hear that you enjoyed the service and the hotel.We hope that we will have the opportunity to welcome you back.Best regards,

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was everything you would wish for, spotlessly clean great bar and restaurant, walking distance to great attractions, friendly staff and comfortable beds.
Stayed 4 nights in Mar 2024
Response from Andreas on Apr 3, 2024
Dear guest,It's truly rewarding to hear that your stay at Scandic Spectrum was everything you wished for! We're delighted that the cleanliness, our bar and restaurant, proximity to attractions, and the comfort of our beds contributed to a memorable experience. Our staff will be thrilled to know their friendliness made a positive impact on your stay.Thank you for taking the time to share your feedback. We look forward to welcoming you back for another wonderful stay in the heart of Copenhagen, where you can once again enjoy our hospitality and the vibrant surroundings.Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Midiam Conrado

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is awesome. The location is perfect for hanging around Copenhagen and see everything. The best breakfast ever!
Stayed 2 nights in Mar 2024
Response from Andreas on Apr 3, 2024
Dear guest,Thank you so much for your glowing review! We're thrilled to hear that you found Scandic Spectrum awesome and our location ideal for exploring Copenhagen. It's particularly rewarding to know that you enjoyed our breakfast, which we strive to make the best part of our guests' morning.We look forward to welcoming you back for another wonderful stay, filled with more delightful experiences and the chance to create even more memorable moments in the heart of Copenhagen.Best regards,Andreas L,Hotel Manager, Scandic Spectrum

8/10 Good

Samantha, Palmetto Bay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option in Copenhagen as it is close to bus and metro stops. The room was clean and comfortable and the staff was very friendly.
Stayed 4 nights in Mar 2024
Response from Andreas on Apr 3, 2024
Dear guest,Thank you for your kind words and for choosing Scandic Spectrum during your visit to Copenhagen. It's delightful to hear that our location, with convenient access to public transportation, contributed positively to your experience. We're also glad that you found your room clean and comfortable and that our staff's friendliness stood out to you.Our team takes great pride in providing a welcoming and enjoyable environment for all our guests, and your feedback is a wonderful affirmation of their efforts.We look forward to welcoming you back soon for another pleasant stay in the heart of Copenhagen.Best regards,Andreas L,Hotel Manager, Scandic Spectrum

8/10 Good

Laura, Rosyth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked that you could choose whether you wanted your room serviced daily, also booking times for breakfast - ensured plenty staff on and fresh food out. Great options for breakfast. Room of great standard, fabulous shower!
Stayed 3 nights in Mar 2024
Response from Andreas on Apr 3, 2024
Dear guest,I'm thrilled to hear that you appreciated the flexibility of choosing daily room service and our breakfast booking system, designed to provide a seamless and enjoyable dining experience. It's great to know our efforts in ensuring fresh food and adequate staffing made a positive impact on your stay. I'm also delighted you enjoyed the breakfast options, the standard of your room, and the quality of the shower.Thank you for sharing your positive experience. We look forward to welcoming you back for another fabulous stay at Scandic Spectrum.Best regards,Andreas L,Hotel Manager, Scandic Spectrum

6/10 Okay

Piotr

Business traveller
Liked: Cleanliness, staff & service
Fine but a little soulless. Tiny rooms. Good breakfast.
Stayed 1 night in Mar 2024
Response from Andreas on Apr 3, 2024
Dear guest,Thank you for your succinct but very much appreciated feedback. I'm delighted to hear that your stay at Scandic Spectrum was to your satisfaction. Our team works hard to ensure every guest has a pleasant and comfortable experience, and it's great to know we've succeeded.We look forward to the opportunity to welcome you back soon for another enjoyable stay.Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to get to.
Stayed 2 nights in Mar 2024
Response from Andreas on Apr 3, 2024
Dear guest,Thank you for your succinct but very much appreciated feedback. I'm delighted to hear that your stay at Scandic Spectrum was to your satisfaction. Our team works hard to ensure every guest has a pleasant and comfortable experience, and it's great to know we've succeeded.We look forward to the opportunity to welcome you back soon for another enjoyable stay.Best regards,Andreas L,Hotel Manager, Scandic Spectrum

10/10 Excellent

Lazaros, Elliniko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel at a great location! Beautiful comfortable and welcoming rooms with nice view. Delicious breakfast! Very polite staff! Would definitely stay again!
Stayed 3 nights in Mar 2024
Response from Andreas on Mar 26, 2024
Dear guest,Thank you so much for your positive feedback! It's wonderful to hear that your stay at Scandic Spectrum met your expectations. We take great pride in offering our guests a memorable experience, from the comfort of our diverse room selections to the unique offerings of our restaurants and bars, not to mention the relaxation provided by our wellness facilities.We're thrilled you enjoyed your time with us and hope to welcome you back soon for another enjoyable stay. Should you have any requests or need further information for your next visit, please don't hesitate to reach out.Best regards,Andreas L,Hotel Manager,Scandic Spectrum

10/10 Excellent

Louise

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Due to a glitch in their system there was a small confusion with room allocation but the staff were so accommodating and apologetic, my partner and I had no complaints! The breakfast had a lot of choice, the earlier you go the quieter the breakfast area is. It’s so close to a small corner shop and just a short walk away from the centre and so much to do. The spa was lovely, was a treat to be able to take the lift from room to the spa. Would stay here again if we come back to the area!
Stayed 4 nights in Feb 2024
Response from Andreas on Mar 11, 2024
Dear guest,Thank you for taking the time to share your experience at Scandic Spectrum. We're sorry for the initial confusion with your room allocation due to a system glitch, but we're delighted to hear that our staff's accommodating and apologetic response helped ensure that this did not detract from your overall experience. It's great to know you enjoyed our varied breakfast options and found the quieter early mornings to your liking.We're also pleased you appreciated our convenient location, close to local amenities and within easy walking distance of the city center's attractions. Hearing that you enjoyed the spa and the ease of access from your room is wonderful, and it sounds like it added a special touch to your stay.Your feedback is very valuable to us, and we're thrilled you would consider staying with us again should you return to the area. We look forward to the opportunity to welcome you back for another memorable visit.Best regards,Andreas W,Hotel Manager, Scandic Spectrum

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Copenhagen
A brilliant hotel and exceptionally clean. Fabulous breakfast. Tea making facilities in the room would have been an added bonus
Stayed 3 nights in Feb 2024
Response from Daniel on Feb 16, 2024
Dear Stephen,Thank you for your glowing review! We're thrilled to hear that you found our hotel brilliant and exceptionally clean. It's fantastic to know that you enjoyed our fabulous breakfast.Regarding tea-making facilities, we appreciate your suggestion. We'd like to inform you that tea and coffee amenities come with our higher room categories. Alternatively, we can provide a kettle in your room for a small fee of 50 DKK, ensuring you can enjoy your preferred beverages at your convenience.We look forward to the possibility of welcoming you back for another exceptional stay.Best regards,Daniel PorsagerShiftleaderScandic Spectrum

4/10 Poor

Lisa

Stayed 1 night in Jan 2024
Response from Daniel on Feb 15, 2024
Dear Lisa,Thank you for taking the time to provide your feedback and rating us with a 4 out of 10. We're sorry to hear that your experience fell short of expectations.Your satisfaction is our top priority, and we would appreciate any specific details or concerns you can share to help us understand how we can improve. If there are particular areas that you feel need attention, please let us know so we can address them accordingly.We value your feedback and hope to have the opportunity to better meet your expectations in the future.Best regards,Daniel PorsagerShiftleaderScandic Spectrum

10/10 Excellent

Seokho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Daniel on Feb 15, 2024
Dear Seokho,Thank you for the perfect score of 10 out of 10! We're delighted to hear that you had an excellent experience during your stay. Your positive feedback is truly appreciated.If there's anything specific you particularly enjoyed or if you have suggestions for us, please feel free to share. We look forward to welcoming you back for another wonderful stay.Thank you for choosing us, and for your kind rating!Best regards,Daniel PorsagerShiftleaderScandic Spectrum

10/10 Excellent

Rosemary

Liked: Staff & service, property conditions & facilities
Beautiful hotel a short walk from central station . Staff very friendly and helpful . Rooms immaculate.
Stayed 3 nights in Jan 2024
Response from Daniel on Feb 15, 2024
Dear Rosemary,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our hotel beautiful and conveniently located near the central station. It's fantastic that our staff's friendliness and helpfulness made a positive impression on you. We're also delighted to know that your room met your expectations in terms of cleanliness.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay. If there's anything specific you particularly enjoyed or if you have suggestions for us, please feel free to share.Thank you for choosing us, and we look forward to seeing you again!Best regards,Daniel PorsagerShiftleaderScandic Spectrum

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel, great location only bad point was when we requested for the room to be cleaned via the app all that was done was the bins were emptied
Stayed 3 nights in Jan 2024
Response from Andreas on Jan 25, 2024
Dear guest,Thank you for your kind words. We are delighted to hear you enjoyed your stay at Scandic Spectrum. We hope to welcome you back soon for another pleasant experience.Best regards,Andreas W,Hotel Manager,Scandic Spectrum.