Dear Stephen,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.Sincerely,Kim Black

Robin,Thank you for your score and hope to see you soon.

Dear James,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.

Dear Timothy,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soonSincerely,Kim Black

Thank you

Dear Robert,We do apologize about your situation with Hotels.com. Unfortunately when you book on some sites other than Marriott.com the staff at the hotel is unable to do much to assist with any problems that my arise. Sincerely,Kim

Dear Ben,Thank you!! I do recall that night and yes the snow was coming down as fast as he could make around the building. So we appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. We look forward to seeing you on your next trip to the Columbus area. Sincerely,Kim

Dear Mark,Thanks so much for writing a review on the Residence Inn. I'm happy to hear you enjoyed your stay. I do apologize about the card reader and have reviewed the preparation process with our staff member to make sure that this does not happen in the future.We value the feedback we received from our travelers and use this to identify our strengths and weaknesses. I will make sure to share your comments with everyone. We look forward to your return!Yours in Service,Kim

Dear Debra,Thank you for taking the time out of your day to provide us with feedback on your recent stay with us at the Residence Inn Polaris. I will definitely let team know how their service impacted your experience. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service. We truly use all feedback from our guests to get insight on how we can keep improving. We hope to see you the next time you are in the Polaris area. Have a wonderful day.Sincerely,Kim

Thank you!!

Thank you for the 5

Dear Masami,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Dear Julie,Thank you so much for taking the time to share your experience. We were thrilled to read your kind words about your stay with us at the Residence Inn Columbus Polaris. We understand that traveling can be challenging, and we're glad we could provide a safe and comfortable environment. We're especially glad to hear that John was very hospitable and went above and beyond to ensure your needs were met. We all take great pride in delivering exceptional customer service, and I will make sure to relay your kind words to the team. We believe that we're nothing if not clean and friendly, so it's wonderful to know that we delivered, and that you found our hotel clean and our staff friendly. Making you happy makes us happy, and it's gratifying to hear that we succeeded in doing so during your stay. We also hope you enjoyed our breakfast; we strive to provide a variety of options to suit different tastes and preferences. If you ever find yourself in the area again, we'd love to welcome you back to the Residence Inn Columbus Polaris. Please don't hesitate to reach out to us directly if we might be of any assistance during your travels. Thank you once again for choosing The Residence Inn and Safe Travels,

Thank you!!

Dear Richard,We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that you felt welcome, found our team friendly and our rooms clean. We’re glad that you found our location convenient as well - we are located at a nexus of all the major shopping destinations in Columbus with Easton, Tanger Outlets and Downtown all less than 15 minutes away. Not to mention our own Polaris Fashion Place, Ohio’s largest indoor mall is within walking distance and IKEA is just down the road.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris.Thank you for your business and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us

Thank you!! I cannot express enough how much it means to all of us especially the individual when they get a shout out in a review. This is truly what we work for every day.

Thank Nancy for your perfect score on your stay with us at the Residence Inn Columbus Polaris.

Dear Steven,We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that you felt welcome, found our team friendly and our rooms clean. We’re glad that you found our location convenient as well - we are located at a nexus of all the major shopping destinations in Columbus with Easton, Tanger Outlets and Downtown all less than 15 minutes away. Not to mention our own Polaris Fashion Place, Ohio’s largest indoor mall is within walking distance and IKEA is just down the road.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris.Thank you for your business and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us.

Dear Tarik M,Thank you for taking the time out of your day to provide us with feedback on your recent stay with us. We appreciate you selecting the Residence Inn. We understand that traveling can be challenging, and we try to provide a safe, clean and comfortable environment. However, I understand that our accommodations and team members did not meet those expectations for you during your recent stay with us and I am very sorry.I have addressed this with everyone that is responsible, this is truly not the typical response we receive from our travelers, and we will do everything possible to make immediate corrections. We truly use all feedback from our guests to get insight on how we can keep improving.

Dear Nick,Thank you!! All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.

Thank you

Dear Richard,Thank you for taking the time out of your day to provide us with feedback on your recent stay with us. I appreciate you selecting the Residence Inn. We understand that traveling can be challenging, and we try to provide a safe, clean and comfortable environment. However, I understand that our accommodations and team members did not meet those expectations for you during your recent stay with us and I am very sorry. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service standards, so it is always disappointing to hear that we fell short of your expectations. From the score on your review it seems that we missed just about every opportunity with you to make a positive impression. I will make sure that we go back and review the basic standards with the entire team as well as some addition training, this is truly not the typical response we receive from our travelers, and we will do everything possible to make immediate corrections. We truly use all feedback from our guests to get insight on how we can keep improving. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

Dear David,We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that the staff was so Great!! We’re glad that you found our location convenient as well. We hope you were able to find some time to enjoy some of the many restaurants and shopping in the area.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris the next time you are in the area. Thank you for your time with us and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us.

Dear Rick,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you for taking the time out of your day to provide us with feedback on your recent stay with us. I appreciate you selecting the Residence Inn. We understand that traveling can be challenging, and we try to provide a safe, clean and comfortable environment. However, I understand that our accommodations did not meet those expectations for you during your recent stay with us and I am very sorry. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service standards, so it is always disappointing to hear that we fell short of your expectations. I will make sure that this is address the proper dusting and cleaning process with the individual responsible, this is truly not the typical response we receive from our travelers, and we will do everything possible to make immediate corrections. We truly use all feedback from our guests to get insight on how we can keep improving. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver

We appreciate you sharing your experience at the Residence Inn Columbus Polaris. We’re delighted to know that you felt welcome, found our team friendly and our rooms clean. We’re glad that you found our location convenient as well - we are located at a nexus of all the major shopping destinations in Columbus with Easton, Tanger Outlets and Downtown all less than 15 minutes away. Not to mention our own Polaris Fashion Place, Ohio’s largest indoor mall is within walking distance and IKEA is just down the road.Nothing would please us more than to welcome you back to the Residence Inn Columbus Polaris.Thank you for your business and if there is anything we might do to be of assistance in the meantime, please don’t hesitate to call on us.

Dear Deirdre,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with a perfect score. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.

The Staff at Residence Inn Columbus Polaris would like to thank you for all your wonderful comments. We are so pleased to hear that our location and facility was the perfect location and how much fun you had while you and your children were here. Once again, thank you for your feedback and we look forward to seeing you the next time you are passing thru our Buckeye State.

Thank you so much for your feedback about the Residence Inn. We hope to see you on your next trip to the area.

Thank you

On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Residence Inn Columbus Polaris.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you!!

The Staff at Residence Inn Columbus / Polaris would like to thank you for the 10 !!

Thank you for taking the time out of your day to provide us with feedback on your recent stay with us at the Residence Inn Polaris. I will definitely let team know how their service impacted your experience. As a hotel team we live and breathe by these reviews and each and every team member takes great pride in our cleanliness and service. We truly use all feedback from our guests to get insight on how we can keep improving. We hope to see you the next time you are in the Polaris area. Have a wonderful day.

Thank you!!

Thank you!!

Thank you!!

Thank you !!

Thank you so much for taking time to write such an amazing review on the Residence Inn Columbus/Polaris! We are thrilled that you enjoyed your stay with us. We also appreciate your comments about our staff and cleanliness as they are very important to us and travelers. We hope you will choose to stay with us again when your travels bring you back to the Polaris area of Columbus, OH. We thank you for your business!Sincerely,Kim BlackGeneral Manager

Thank you for your kind words. We are all pleased to hear that you enjoyed your stay with us at the Residence Inn Columbus / Polaris. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. I will make sure to share it with everyone as a way to celebrate our successes and improve any shortfalls. We look forward to seeing you on your next trip to the Columbus area. Sincerely,Kim BlackGeneral Manager

Thank you!! All the employees at the Residence Inn Columbus Polaris appreciate your kind words. I hope while you are here you are able to find a few hours to relax and enjoy our indoor pool or shopping. Once again, thank you for your feedback and all of your compliments.

Thank you for taking the time to share your feedback about your recent stay at the Residence Inn Columbus Polaris. We appreciate your detailed review and are delighted to hear that you had a positive experience overall. Our motto is "making you happy makes us happy" and so we're happy to know about your experience. We understand that choosing a hotel and location can be a stressful decision. We strive to provide a pleasant and welcoming environment for all our guests, and we're thrilled that thehotel and team came through for you. Our experienced and dedicated staff takes great pride in delivering exceptional service, and it's fantastic to know that they provided you with excellent assistance throughout your stay. We will be sure to pass along your compliments to the entire team. Furthermore, we're delighted that you enjoyed our delicious breakfast offerings in the mornings. Providing a satisfying start to the day is important to us, and we're thrilled that you found our breakfast to be enjoyable. Your recommendation means a lot to us, and we are grateful for your kind words. Should your travels bring you back to the area, we would be honored to welcome you and your family once again. If you have any specific preferences for your next visit, please feel free to reach out to us, and we will do our best to accommodate them. Thank you once again for choosing the Residence Inn Columbus Polaris. We appreciate your feedback and look forward to serving you in the future. Don't hesitate to let us know if we might be of any assistance in the meantime.

Thank you for the 5 STARS.

Thank you for taking the time to share your positive experience! We are delighted to see that your stay was so wonderful. I will make sure to let our team knows how much you enjoyed your stay. We look forward to your next stay with us!

Thank You!!

Frank,I am sorry for my delay in response, but I wanted to make sure to say THANK YOU for taking your time to response with such positive scores. All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback, I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.

Joyce,Thank you!! All the employees at the Residence Inn Columbus Polaris appreciate your kind words and are so happy to hear you enjoyed your stay. Making sure our guests have a safe, clean and comfortable room is the main focus for the entire team. So, when we get such great feedback I always make sure to share it with everyone as a way to celebrate our successes. We look forward to seeing you on your next trip to the Columbus area. Once again, thank you for your feedback and all of your compliments.