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Reviews of Hilton Garden Inn Columbus Airport

3 out of 5
Hilton Garden Inn Columbus Airport
4265 Sawyer Rd, Columbus, OH

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 943 reviews" "
Rating 8 - Good. 293 out of 943 reviews" "
Rating 6 - Okay. 104 out of 943 reviews" "
Rating 4 - Poor. 60 out of 943 reviews" "
Rating 2 - Terrible. 36 out of 943 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Darin, Elmira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the airport near the terminal. Surprisingly quiet too. Super convenient to stay at before flying out and some parking available so you can take the shuttle in the morning.
Stayed 1 night in Apr 2024

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with family
Liked: Property conditions & facilities
Very kind and polite staff
Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Loreli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

laureen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and conveniently located to airport. Shuttle runs 24hr/day.
Stayed 1 night in Mar 2024

10/10 Excellent

Toni, Bridgeport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was oriented and designed to exude peace and comfort. The linens were luxurious, the bedding was fabulous. Just excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check was super easy. Shuttle was also very prompt for pick up from the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Ralph, Palm Coast

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is very nice well-maintained and the staff very friendly, and the check-in process went with ease. Parking is kind of tight with limited availability.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

The person at the front desk was friendly and professional.
Stayed 1 night in Mar 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay before or after a vacation!
Stayed 1 night in Feb 2024

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
our room had a poor patch job on the ceiling. it smelled when we turned on the heater. it was very close to the airport and had a free shuttle! staff was very helpful and nice!
Stayed 1 night in Feb 2024

6/10 Okay

Micahel

Business traveller
Liked: Staff & service
Disliked: Amenities
Average accomodations. Nothing to write home about.
Stayed 3 nights in Feb 2024

6/10 Okay

timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I very much liked the location staff and atmosphere. The only drawback was breakfast. They barely had anything at the so-called buffet. Boiled eggs, bread-like products, and a little bit of fruit, albeit good quality. If you want meat or eggs any other way or pancakes, they're glad to charge you more money, even if you have paid for breakfast. So really, for my tastes, breakfast was a disappointment.
Stayed 1 night in Feb 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruthie at check in was friendly, funny, and helpful.
Stayed 1 night in Jan 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Enok

Stayed 2 nights in Jan 2024

10/10 Excellent

David, Caldwell

Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was a hot tub
Stayed 1 night in Jan 2024

10/10 Excellent

MARIZA

Travelled with family
Liked: Amenities
Very nice hotel to stay before you travel. I will always stay in this hotel before my flight.
Stayed 2 nights in Jan 2024

10/10 Excellent

Morgan

Stayed 1 night in Jan 2024

10/10 Excellent

Gail

Stayed 1 night in Jan 2024

10/10 Excellent

Marilyn

Stayed 1 night in Jan 2024

4/10 Poor

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
the beds were like sleeping on a piece of ply wood. I woke very sore and my trip was unpleasant because I was so tired and sore. The shower had NO water pressure
Stayed 1 night in Jan 2024

6/10 Okay

Elizabeth A

Travelled with family
Disliked: Staff & service, amenities
Online it says it's free to park your car there during your vacation and free shuttle to the airport. Well that wasn't the case. It wasn't free parking so at 10pm when we checked in we had to make arrangements for parking for a week and then to get a shuttle from there to the airport. Also, it advertises free breakfast, but we had to leave for the airport by 5am and breakfast didn't start til 6am. At least they could have had some cereal bars or yogurt or fruit to take. And no conditioner in the shower . We will NOT be staying there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony, Columbus

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Could use better lighting in the parking lots. Ruthie and unfortunately I didn't get her name, but she worked the late evening shift after Ruthie were both amazing. The other staff was friendly too. I would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff : Ruthie Bernaldes Etoll, Mr Lavelle, and Pablo Sistos !!!!!!!! Everything was GREAT , including the Breakfast served bt TUTU !!!!! Thanks , Buckeye Marv
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa, Peoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the airport and a shuttle takes you over. It is a nice hotel and very comfortable.
Stayed 1 night in Dec 2023

6/10 Okay

JENNIFER

Travelled with partner
Liked: Staff & service, amenities
Staff was nice and helpful
Stayed 1 night in Dec 2023

8/10 Good

Jami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charlene

Stayed 2 nights in Dec 2023

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venue was decent, getting dated. Breakfast was alright and the service was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well together
Stayed 1 night in Nov 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Front desk was courteous and helpful
Stayed 1 night in Nov 2023

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the bed was too soft. needs a new mattress
Stayed 1 night in Nov 2023

8/10 Good

Josh

Stayed 2 nights in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for an early flight!!!
Stayed 1 night in Nov 2023

6/10 Okay

Alex

Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Ryan

Disliked: Staff & service
Needed a special reservation to park and leave car while traveling but wasn't aware of this till I arrived
Stayed 1 night in Nov 2023

4/10 Poor

Megan

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very clean and well appointed. Front lobby personnel were friendly and professional. I will definitely stay here again. This was my second stay.
Stayed 2 nights in Oct 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities
Very old needs a complete refurbish when they are charging high end prices
Stayed 1 night in Oct 2023