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Pullman Cologne

4.5 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Pullman Cologne

Exterior
Sauna, body treatments, facials, 1 treatment room, massages
Bar (on property)
Business centre
Deluxe Room, 1 King Bed
Pullman Cologne, near Old Market, offers a sophisticated retreat. Guests can book rejuvenating treatments at SPA Pullman, use practical laundry services, get help from multilingual staff, and connect with complimentary in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Domblick)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Helenenstr. 14, Cologne, NW, 50667

What's nearby

  • Cologne Cathedral - 12 min walk - 1.1 km
  • Old Market - 13 min walk - 1.2 km
  • City Hall - 13 min walk - 1.2 km
  • Musical Dome - 15 min walk - 1.3 km
  • Cologne Zoo - 4 min drive - 3.1 km

Getting around

  • Friesenplatz U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • ‪Jameson Distillery Pub - ‬2 min walk
  • ‪Lab12 Bar - ‬1 min walk
  • ‪Bastian's - ‬3 min walk
  • ‪Curry B. - ‬3 min walk
  • ‪Bar e.l.f. - ‬1 min walk

About this property

Pullman Cologne

Luxury family-friendly hotel near Old Market
Located close to Wallraf-Richartz Museum and Romano-Germanic Museum, Pullman Cologne provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a body treatment, a massage, and a facial at Spa Pullman, the onsite spa. Free in-room WiFi is available to all guests, along with a gym and a conference center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), smoke-free premises, and free newspapers
  • A front-desk safe, an elevator, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 275 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to March 1:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Fee for in-room wired internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Frequently asked questions

Is Pullman Cologne pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Pullman Cologne?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Pullman Cologne on Aug 3, 2025 start from CA $143.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pullman Cologne?

Self parking is available for EUR 29 per night.

What time is check-in at Pullman Cologne?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Pullman Cologne?

Check-out is at noon.

Where is Pullman Cologne located?

This family-friendly Cologne hotel is located in the entertainment district, within a 15-minute walk of Wallraf-Richartz Museum, Old Market, and Romano-Germanic Museum. City Hall and Great St. Martin Church are also within 1 mi (2 km). Friesenplatz U-Bahn is 6 minutes by foot and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.

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Pullman Cologne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1012 reviews
Rating 8 - Good. 300 out of 1012 reviews
Rating 6 - Okay. 77 out of 1012 reviews
Rating 4 - Poor. 19 out of 1012 reviews
Rating 2 - Terrible. 22 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Excellent property and location.
Stayed 3 nights in Jun 2025

10/10

The hotel was amazing. This was our first time in Cologne and we had a great time. The staff was friendly, the food was perfect, and we loved that the hotel was walkng distance to the Cathedral. We will be staying there again when we bring our children to see the Cathedral.
Stayed 2 nights in Jun 2025

10/10

Good location. Lovely room with complimentary mini bar. Comfortable beds and the buffet breakfast freshly made with plenty of choice. Definitely recommend.
Stayed 2 nights in Jun 2025

10/10

Lovely place to stay. Friendly staff, excellent service and great restaurant. Will happily stay again
Stayed 4 nights in Apr 2025

10/10

Loved the Pullman in Cologne. Amazing location, huge rooms, fabulous breakfast buffet.
Stayed 2 nights in Apr 2025

8/10

Convenient location. Very close to Cologne Cathedral.
Stayed 1 night in May 2025

10/10

Good stayed! Accessible to the center
Stayed 3 nights in Jun 2025

10/10

Welcoming staff, very clean and well maintained, cleaners every day with fresh towels if needed.. Stayed with my daughter and had no issues. Only thing was there was a sauna but no pool
Stayed 3 nights in Jun 2025

8/10

Very nice stay. Close enough to everything but still set back in safe neighborhood.
Stayed 2 nights in Apr 2025

10/10

Really nice located, very close to the city center of Cologne. Besides that, the staff is very nice and helpful, in particular Mohammed who was very helpful and kind! Really recommend this hotel!
Stayed 1 night in Apr 2025

10/10

Very clean, great shower & comfortable bed. Our room was a bit tired looking but that didn't affect our stay. Lovely hotel with friendly staff & ideally situated. Would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10

Friendly staff
Stayed 3 nights in Apr 2025

10/10

The hotel reception staff are polite, friendly and extremely helpful. Breakfast was lovely and lots to choose from Our room was really nice. Cleaned every day. We booked a Deluxe Suite with kingsize bed. Very spacious. Lovely bathroom. We were on the 11th floor with a beautiful view of the Cathedral Would definately recommend staying here
Stayed 4 nights in Jun 2025

10/10

Excellent room and facilities, professional and always available staff, excellent dining, convenient location about 15 minutes walk from Central Station.
Stayed 6 nights in Apr 2025

10/10

Great service and rooms
Stayed 3 nights in Jan 2025

10/10

Excellent location, staff very friendly.
Stayed 3 nights in Dec 2024

6/10

The mini bar is not replenished. Only 1 of the 3 elevators worked. The hotel is going downhill fast.
Stayed 2 nights in Jul 2025

8/10

Had only one elevator working We had to wait every time for 10min for the elevator
Stayed 1 night in Jul 2025

8/10

Location was good
Stayed 2 nights in Jan 2025

10/10

Great stay. Room was a little tired but otherwise nice. Cocktails are excellent!
Stayed 2 nights in Feb 2025

10/10

Excellent! Very convenient location. In one direction is the river altstadt and cathedral. In the other is the park ring and the varios neighborhoods. Short walk to the main shopping streets and the Neumarkt trams stops. Excellent views from my room. Large bed big windows tv. Everything was great. Will do again.
Stayed 4 nights in May 2025

10/10

Great hotel next ti shopping and dining
Stayed 2 nights in Aug 2024

10/10

We loved the proximity to Hbf, and the courteous nature of the staff.
Stayed 1 night in Aug 2024

8/10

Easy access to everything. Comfortable airy room and good breakfast
Stayed 3 nights in Nov 2024

10/10

Had a great stay in a large room with a perfect big bed. Nice bathroom. Free minibar with juice, water, beer and champagne. Very friendly staff.
Stayed 3 nights in Dec 2024