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Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe
Hypo-allergenic bedding, free minibar, in-room safe

Guest reviews

4.7 out of 5 Exceptional
868 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationCologne Cathedral1 min walk
Popular LocationRomano-Germanic Museum5 min walk
Popular LocationMuseum Ludwig7 min walk
AirportCologne (CGN-Cologne - Bonn)14 min drive

Choose dates to view prices

  • Deluxe Room, 1 Double Bed (Grand)

    4.9/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 Double Bed (Grand)
  • Suite (Cathedral View)

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 2
    More detailsSuite (Cathedral View)
  • Double Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsDouble Room
  • Suite

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Sleeps 2
    More detailsSuite
  • Suite (Excelsior)

    Room amenities

    • 861 sq ft
    • Sleeps 2
    More detailsSuite (Excelsior)
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 430 sq ft
    • Sleeps 2
    More detailsJunior Suite
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 645 sq ft
    • Sleeps 2
    More detailsExecutive Suite
  • Single Room

    Room amenities

    • Sleeps 1
    More detailsSingle Room
  • Grand Superior Room, 1 Double Bed

    5/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 2
    More detailsGrand Superior Room, 1 Double Bed
  • Deluxe Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed

About this area

Cologne

Located in Cologne's Innenstadt neighbourhood, Excelsior Hotel Ernst am Dom is in the city centre and near a metro station. Museum Ludwig and Musical Dome are cultural highlights, and some of the area's popular attractions include Cologne Zoo and Claudius Therme. Travelling with kids? Make time for Aqualand Freizeitbad am Fuhlinger See, or head to an event or a match at LANXESS Arena. Guests appreciate the hotel's location for the sightseeing.
Visit our Cologne travel guide
View in a map
Popular Location

What's nearby

  • Cologne Cathedral - 1 min walk
  • Romano-Germanic Museum - 5 min walk
  • Museum Ludwig - 7 min walk
  • Musical Dome - 9 min walk
  • Hohenzollern Bridge - 10 min walk

Getting around

  • Cologne Central Station - 4 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • AirportCologne (CGN-Cologne - Bonn) - 14 min drive

Restaurants

  • Hanse Stube — 1 min walk
  • Taku — 1 min walk
  • Merzenich - 3 min walk
  • Starbucks - 4 min walk
  • Alter Wartesaal - 4 min walk

About this property

Excelsior Hotel Ernst am Dom

Family-friendly Cologne hotel in Innenstadt, walk to Cologne Cathedral
2 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Additionally, valet parking, coffee/tea in a common area and 24-hour room service are on-site. All 137 soundproofed rooms provide free WiFi, free wired Internet and tablet computers. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as free minibar items and pillow menus.
Excelsior Hotel Ernst am Dom offers 137 forms of accommodation with tablet computers and free minibar items. This individually decorated and furnished accommodation has separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 29 per day
  • Valet parking: EUR 29 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 36 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 36 per person (approximately)
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self-parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Excelsior Hotel Ernst Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Ernst Cologne
Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Can I cancel my reservation for free at Excelsior Hotel Ernst am Dom and receive a full refund?
Yes, Excelsior Hotel Ernst am Dom offers free cancellation on select room rates, because flexibility matters! Please refer to Excelsior Hotel Ernst am Dom cancellation policy on our site for more details about any exclusions or requirements.
Is Excelsior Hotel Ernst am Dom pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night.
How much is parking at Excelsior Hotel Ernst am Dom ?
Self-parking is available for EUR 29 per day. Valet parking is available for EUR 29 per day.
What time is check-in at Excelsior Hotel Ernst am Dom ?
Check-in is from 3:00 PM to 5:30 AM.
What time is check-out at Excelsior Hotel Ernst am Dom ?
Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).
Does Excelsior Hotel Ernst am Dom provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 65.00 per vehicle, one-way, applies.
Where is Excelsior Hotel Ernst am Dom located?
This family-friendly Cologne hotel is located in the historical district, just steps away from Hohe Strasse and Cologne Cathedral. Museum Ludwig and Alter Markt are also within 10 minutes. Cologne Central Station is only a 4-minute walk and Appellhofplatz Breite Strasse U-Bahn is 7 minutes.
4.7
Exceptional
868 reviews
5 - Excellent
691
4 - Good
134
3 - Okay
20
2 - Poor
15
1 - Terrible
8

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to everything! Hotel superb. Not one complaint. All staff professional and friendly. Receptionist on checkin excellent. We booked a deluxe double and had been upgraded to Room 251 which was a corner room with large bay windows. Would definitely recommend this hotel to anyone staying in Cologne.
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with partner
Stayed 2 nights in Dec 2019

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