The staff were friendly, professional, and kind. They got us extra blankets and the like as requested.
Breakfast was only granola bars that are hard to chew and nearly rotten fruit.
Our room's toilet could not flush feces. Only urine. Even after calling maintenance in no fecal matter could be flushed. We were warned not to "poo" because it would back the toilet up.We were informed the room needed a new wax ring under the toilet to flush properly. Thank God we did not need to have a bowel movement. They should have moved us rooms, but did not.
By the signs outside, theft is apparently a problem in the area, but we didn't see anything.
In short, staff were kind and responsive but unable to fix the major problem of nonfunctioning toilet.
We were 2 adults one elementary ag echild.