Outdoor pool, open 11:00 AM to 11:00 PM, pool umbrellas, sun loungers
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Reviews of Hilton College Station & Conference Center

3.5 out of 5
Hilton College Station & Conference Center
801 University Dr E, College Station, TX

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1000 reviews" "
Rating 8 - Good. 273 out of 1000 reviews" "
Rating 6 - Okay. 152 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 74 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beatrice

Liked: Staff & service, property conditions & facilities
Great place!
Stayed 1 night in May 2024
Response from Logan, Front Office Manager on May 28, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect rating! We hope to welcome you back soon!

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in Clertk was rude and unapologetic. Didn’t speak, didn’t say anything then place my key card down and said elevator to the right! I don’t even understand how he got a job in Customer Service very rule not didnt see anything wrong once I said something. Just Unpleasant
Stayed 2 nights in May 2024
Response from Logan, Front Office Manager on May 23, 2024
Thank you for your honesty and feedback about your stay, I must admit that the challenges you described are not typical of the service and accommodations that we provide. Nor are they reflective of the high standards that the Hilton brand prices itself on. I appreciate the opportunity to address these concerns to prevent them from reoccurring in the future and to continue to improve our overall operation. I am truly sorry for the negative impression that this experience has created and I hope that we have another opportunity to make this right in the future.

10/10 Excellent

Petra, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been here before, and it’s my go to hotel, while visiting CS. Thank you Hilton and staff for making me feel always welcome.
Stayed 1 night in May 2024
Response from Logan, Front Office Manager on May 21, 2024
Thank you for taking the time to leave a review! We are so pleased to be your hotel of choice for the College Station area! I hope we can welcome you back soon!

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Currently undergoing renovation, so, if chemical smells and off-gassing are particularly problematic for you, you might want to book this hotel after those renovations are done. Didn't bother us too much and it was a great place to stay for graduation.
Stayed 3 nights in May 2024
Response from Logan, Front Office Manager on May 20, 2024
Thank you so much for taking the time to provide feedback about your recent stay. We appreciate your feedback and hope we can welcome you back soon!

6/10 Okay

roman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt get much sleep because the person in the room next to us was blaring the tv in the middle of the night all night till 5:30 that morning. Security tried to knock and get them to answer, but nobody would. I told the staff when we checked out and all we got was two cards for 2 drinks at the rooftop bar. Inwas told that that's all they could do because i wasnt a Hilton rewards member. Needless to say, i wouldn't stay there again.
Stayed 1 night in May 2024
Response from Devon Cody (Assistant Front Office Manager) on May 17, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you we were unable to resolve the noise disruption from the neighboring room. We do apologize that we were not able to make this experience great for you, and we hope this will not discourage you from coming back in the future to give us another chance.All the best,

8/10 Good

Rolanda

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The rooms were not as clean as I expected. The property itself was nice. The lady at the bar was rude and should not be serving anyone anything. Usually I tip but she did not get nothing from me. She actually acted like she did not want to serve us.
Stayed 2 nights in May 2024
Response from Devon Cody (Assistant Front Office Manager) on May 17, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry to hear that the service you received at our outlet did not meet the high Hilton standard we have for ourselves. I will be forwarding your feedback to the Director of our Food and Beverage Department to review and implement in the ongoing customer service training of his staff. We hope you will consider staying with us in the future so that we have the opportunity to provide you with the Hilton experience that you deserve!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Devon Cody (Assistant Front Office Manager) on May 18, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect 5 rating! We appreciate your business and your Hilton Honors loyalty. I hope we can welcome you back soon.

10/10 Excellent

Deborah

Liked: Staff & service
Stayed 1 night in May 2024
Response from Devon Cody (Assistant Front Office Manager) on May 18, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect 5 rating! We appreciate your business and your Hilton Honors loyalty. I hope we can welcome you back soon.

10/10 Excellent

Margarita

Liked: Staff & service, property conditions & facilities
Would stay here again
Stayed 1 night in May 2024
Response from Devon Cody (Assistant Front Office Manager) on May 17, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect 5 rating! We appreciate your business and your Hilton Honors loyalty. I hope we can welcome you back soon.

2/10 Terrible

Seble, Stafford

Stayed 1 night in May 2024
Response from Logan, Front Office Manager on May 15, 2024
Thank you for taking the time to provide feedback about your recent stay. I am so sorry that your experience was not great based on your rating. I would love to get more information from you so that we can use that feedback in order to improve our guests experience in the future. Please feel free to reach out to the hotel so that we can discuss & thank you.

2/10 Terrible

Mia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible Horrible Horrible. Rooms are filthy and not up to code.
Stayed 4 nights in May 2024
Response from Logan, Front Office Manager on May 14, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. I am so sorry that the guest room was not to your liking. I hope we have another opportunity to welcome you back and provide you with a better experience.

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & resort feel!
Stayed 3 nights in May 2024
Response from Logan, Front Office Manager on May 13, 2024
Thank you so much for taking the time to provide feedback about your recent stay at our hotel! I am so pleased to see you enjoyed your stay and the staff was also to your liking. We hope t o welcome you back soon!

8/10 Good

Joseph

Under renovation. Still looks good.
Stayed 1 night in May 2024
Response from Logan, Front Office Manager on May 13, 2024
Thank you so much for taking the time to provide feedback about your recent stay at our hotel! I hope we can welcome you back soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before, and find it a great place to stay since it’s so close to the campus.
Stayed 1 night in May 2024
Response from Devon Cody (Assistant Front Office Manager) on May 10, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect 5 rating! We appreciate your business and your Hilton Honors loyalty. I hope we can welcome you back soon.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Devon Cody (Assistant Front Office Manager) on May 1, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect 5 rating! We appreciate your business and your Hilton Honors loyalty. I hope we can welcome you back soon.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Can’t wait to see how it turns out when all the renovations are complete
Stayed 2 nights in Apr 2024
Response from Logan, Front Office Manager on Apr 18, 2024
Thank you so much for taking the to provide feedback about your recent visit to our hotel. I am so glad to see you enjoyed your stay! We hope to welcome you back soon.

8/10 Good

Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeling
Stayed 2 nights in Apr 2024
Response from Logan, Front Office Manager on Apr 8, 2024
Thank you for taking the time to provide feedback about your recent stay. We hope to welcome you back soon!

4/10 Poor

Stuart

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room list as accommodating 4 adults and this is a lie. Fold out couch horrible ended up sleeping on floor was better than bed. 10th floor under 11th floor club/party until at least midnight very loud.
Stayed 2 nights in Mar 2024
Response from Logan, Front Office Manager on Mar 25, 2024
Thank you for taking the time to provide feedback about your recent stay. I am sorry to hear that there was noise disturbance and that you did not find the sofa bed comfortable. We hope to have the opportunity to welcome you back and offer you the comfortable and relaxing experience that we intend for all of our guests.

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024
Response from Logan, Front Office Manager on Mar 25, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel! I am pleased to see you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

Arturo, Granger

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. Staff was super friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Logan, Front Office Manager on Mar 22, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect rating! I am so pleased the staff was helpful and to your liking. We hope to welcome you back soon!

10/10 Excellent

Kevin

Travelled with family
The super nice staff.
Stayed 2 nights in Mar 2024
Response from Logan, Front Office Manager on Mar 20, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect rating! I am please to see the staff was to your liking. We hope to welcome you back soon!

8/10 Good

Federica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to TAMU's campus. Plus, several restaurants and cafeterias are nearby, at a walking distance.
Stayed 4 nights in Feb 2024
Response from Logan, Front Office Manager on Mar 4, 2024
Thank you for taking the time to provide feedback about your recent stay. We are glad the hotel's location was convenient for you. I hope we can welcome you back soon!

6/10 Okay

Hector

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Logan, Front Office Manager on Mar 4, 2024
Thank you for taking the time to provide feedback about your recent stay. We hope to welcome you back soon!

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Logan, Front Office Manager on Feb 19, 2024
Thank you so much for taking the time to provide feedback about your recent stay at our hotel. I am pleased to see your stay was to your liking. We hope to welcome you back soon!

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Look elsewhere
The hotel seems poorly marked. It does not have a convenient loading/unloading area at the front like most hotels. The front desk looks makeshift. The room lighting is terrible in the bathroom, only dim lighting. No lock on bedroom doors. And the hotel smells either musty or overwhelming baby powder. I would not recommend this hotel for a stay.
Stayed 1 night in Feb 2024
Response from Logan, Front Office Manager on Feb 12, 2024
Thank you for taking the time to provide feedback about your recent stay. We hope you will come back to visit as we continue to make upgrades and improvements.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The staff was so friendly and helpful, but we didn’t have hot or even warm water in the shower or sink. We all had to take cold showers.
Stayed 1 night in Feb 2024
Response from Logan, Front Office Manager on Feb 12, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. We hope to welcome you back soon.

2/10 Terrible

Kathy

Disliked: Property conditions & facilities
female traveling alone and they put me as far away from civilization as possible down three dark hallways and at the very end of the last one. Room was also dark and creepy. Did not feel safe. Got lost twice just trying to find the hallway that led to the elevators to rooms. Told desk clerk I wanted my money back and could not stay there. Though I might be murdered and no one would ever know. Literally. I was told I could not get a refund because I booked with Expedia.
Stayed 1 night in Feb 2024
Response from Logan, Front Office Manager on Feb 13, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. I am so sorry for your disappointment with your guest room and location. We hope to be able to welcome you back to offer you the great experience that we intend for all of our guests.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Logan, Front Office Manager on Feb 12, 2024
Thank you for taking the time to provide feedback about your recent stay and for giving us a great rating! We hope to welcome you back soon!

10/10 Excellent

Petra, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Logan, Front Office Manager on Feb 7, 2024
Thank you for taking the time to provide feedback about your recent stay and for giving us a perfect rating! I am pleased to see you enjoyed your stay. We hope we can welcome you back soon.

6/10 Okay

Chad

Travelled with partner
Room was not ready for check in but want you to be checked out at 1100am.
Stayed 1 night in Feb 2024
Response from Logan, Front Office Manager on Feb 6, 2024
Thank you for taking the time to provide feedback about your recent stay. We are so sorry your room was not ready when you arrived. We hope to welcome you back soon.

4/10 Poor

Shea

Business traveller
The property is being renovated and under construction. Half the building is unavailable for use and I would not have planned a stay if I had prior notification to such issues. I ended up with a nonrefundable stay and ended up having to use the stay and am uncertain why the renovation is being run in such a way to upset staying guest with noise and the inconvenience of places to eat in house being closed.
Stayed 1 night in Jan 2024
Response from Logan, Front Office Manager on Feb 6, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. We hope that we have the opportunity to welcome you back so that we can provide you with the relaxing and enjoyable stay that we intend for all of our guests.

2/10 Terrible

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Logan, Front Office Manager on Jan 24, 2024
Thank you for taking the time to provide back about your recent stay at our hotel. We hope to welcome you back soon.

8/10 Good

Gregory

Stayed 2 nights in Jan 2024
Response from Logan, Front Office Manager on Jan 24, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. We hope to welcome you back soon!

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Logan, Front Office Manager on Jan 24, 2024
Thank you for taking the time to provide feedback about your recent stay and for giving us a 5/5 rating! I am pleased to see you enjoyed your stay. I hope we can welcome you back soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Rooms were very out dated. The door to the room had about a 2 in gap under the door. Anyone could look in to see us changing. Head boards were peeling onto our pillows and all over us. For what we paid it should not have been this terrible. Very disappointed in this hotel.
Stayed 1 night in Jan 2024
Response from Logan, Front Office Manager on Jan 24, 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel. I am sorry to hear the room was not to your liking. Soon we will begin room renovations and we hope you will come back so we can offer the the great experience that we intend for all of our guests.

10/10 Excellent

Robyn

Stayed 1 night in Jan 2024
Response from Logan, Front Office Manager on Jan 12, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect rating! We hope to welcome you back soon!

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Logan, Front Office Manager on Jan 12, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect rating! We hope to welcome you back soon!

10/10 Excellent

Arthur, Fairfield

Stayed 1 night in Dec 2023
Response from Logan, Front Office Manager on Jan 12, 2024
Thank you so much for taking the time to provide feedback about your recent stay and for giving us a perfect rating! We hope to welcome you back soon!

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Dec 2023
Response from Logan, Front Office Manager on Jan 2, 2024
Thank you so much for taking the time to provide feedback about your recent stay with us and for giving us a perfect rating! I am pleased to see the staff was friendly. We hope to welcome you back soon!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
I absolutely love this hotel. As soon as we walked in, I saw the big Christmas Tree, beautiful. This hotel was very clean. The gentleman at the front desk was very kind and helpful. The price was great, the rooms were clean, bed was comfortable. Overall a great place to stay.
Stayed 1 night in Dec 2023
Response from Logan, Front Office Manager on Jan 31, 2024
Thank you so much for taking the time to provide feedback about your stay and for giving us a perfect review! I am so pleased to see everything was to your liking. We hope to welcome you back soon!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service with great location
Stayed 2 nights in Dec 2023
Response from Logan, Front Office Manager on Dec 20, 2023
Thank you so much for taking the time to provide feedback about your recent stay! I am pleased to see the service and location was to your liking. We hope to welcome you back soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The little suite was perfect for the graduation stay. Put Nanna on the pull out and there was plenty of privacy with the divider wall.
Stayed 1 night in Dec 2023
Response from Logan, Front Office Manager on Dec 20, 2023
Thank you so much for taking the time to leave a great review! I am so pleased to see the room was perfect for your needs. We hope to welcome you back soon!

10/10 Excellent

Silvestre

Travelled with family and small children
Liked: Amenities
Overall great stay
Stayed 1 night in Nov 2023
Response from Logan, Front Office Manager on Nov 20, 2023
Thank you for taking to provide feedback about your recent stay and for giving us a perfect rating! I am pleased to see you enjoyed your stay. We hope to welcome you back soon!

4/10 Poor

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Logan, Front Office Manager on Nov 20, 2023
Thank you for taking the time to provide feedback about your recent stay. I hope we can welcome you back soon.

10/10 Excellent

Bryan

Stayed 1 night in Nov 2023
Response from Logan - Front Office Manager on Dec 14, 2023
Thank you for taking the time to provide feedback about your recent stay and for giving us a great rating! We hope to welcome you back soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Logan, Front Office Manager on Nov 15, 2023
Thank you for taking the time to leave a review about your recent stay and for giving us a 10/10 rating! We are so glad you enjoyed your visit and I hope that we can welcome you back soon!

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Logan, Front Office Manager on Nov 15, 2023
Thank you for taking the time to provide feedback about your recent stay. I hope we can welcome you back soon.

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with room and stay! We’ve rebooked for Thanksgiving. Elevator was crazy on game day. Service elevator was in use for guests too. Staff is friendly and room was CLEAN and comfortable. The renovations are looking good. I travel with my job, so I’ve seen a lot!
Stayed 1 night in Oct 2023
Response from Logan, Front Office Manager on Nov 15, 2023
Thank you so much for your perfect 10 review! We are so glad that you enjoyed your stay and we look forward to welcoming you back soon!

2/10 Terrible

Jeffrey

Travelled with partner
Staff was not at all aware of what was happening around them. The room was very outdated and smelled like cat urine. The door to the ground floor balcony was unlocked so anyone could have entered room. Not a great stay and very expensive.
Stayed 1 night in Nov 2023
Response from Hilton College Station on Nov 13, 2023
Thank you for taking the time to provide feedback about your recent stay. I am sorry that you were not pleased with your stay. Our executive team will be reviewing your comments to ensure they are used to improve our guest experience. We hope to welcome you back.

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Thank you for let us stay and we are happy that they help us to check in and ready by time and leave for our friend's wedding on time.
Stayed 1 night in Nov 2023
Response from Marrissa S - General Manager on Nov 7, 2023
Dear Amanda, Your feedback is important to us, and we appreciate you taking the time to leave a review. We are happy to hear, you enjoyed your time with us. We are very excited for the much-needed renovation, and we are hoping to see you once complete, so you can have a much-deserved enjoyable time! We are so sorry for any inconvenience this renovation may have caused you. Thank you again for letting us know your thoughts and experience, and we hope to see you again!