Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Dockside Inn

2 out of 5
Dockside Inn
1002 8 Ave, Cold Lake, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 183 reviews" "
Rating 8 - Good. 78 out of 183 reviews" "
Rating 6 - Okay. 23 out of 183 reviews" "
Rating 4 - Poor. 4 out of 183 reviews" "
Rating 2 - Terrible. 2 out of 183 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Travelled with partner
Clean with plenty of excellent food options within 5 minute walk. Shopping and liquor store across the street.
Stayed 2 nights in May 2024
Response from Dockside Inn on May 21, 2024
Thank you for your review.We are happy to hear you enjoyed your stay. Hope to see you again soon :)

10/10 Excellent

Andrea

👍
Stayed 1 night in May 2024
Response from Dockside Inn on May 21, 2024
Thank you for the great rating. We are glad you enjoyed your stay and hope to have you stay with us again soon :)

8/10 Good

Lance

Business traveller
Liked: Cleanliness, property conditions & facilities
It was clean and comfortable.
Stayed 1 night in May 2024
Response from Dockside Inn on May 17, 2024
Thank you for the rating. We are glad you enjoyed your stay :)

10/10 Excellent

Derek, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in May 2024
Response from Dockside Inn on May 13, 2024
Thank you for your feedback. We are glad you enjoyed your stay :)

8/10 Good

Pete

Business traveller
Liked: Staff & service, amenities
Good price and a decent room with a good Shower
Stayed 3 nights in Apr 2024
Response from Dockside Inn on May 1, 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

6/10 Okay

Vanessa

Travelled with family
Disliked: Amenities
The hotel boasts the marina right outside, which was a highlight of my stay. However, the room itself was fairly standard, and there were some cleanliness and maintenance issues that detracted from the overall experience. Upon checking in, I noticed that the bedding had not been properly washed, as there were noticeable, unclean stains. When I brought this to the attention of the front desk staff, I was informed that although a clean comforter was unavailable, they could wash the stained one. In the meantime, they provided a clean blanket to use underneath. Despite their efforts, the idea of sleeping in that bed was still unsettling. Additionally, the room was quite noisy at night due to the radiator-style wall heaters and significant squeaking from the upper floors—it sounded almost as if a tennis ball was being bounced overhead. The toilet seat was unstable and in need of repair, and the escutcheon plate in the bathtub where the faucet handle is mounted was also very loose. These maintenance and noise issues, combined with the initial problem with the bedding, made for a less than comfortable stay. Considering the overall quality and the problems I encountered, the price of just over $94 with taxes felt excessive. This was disappointing given the expectations set by the hotel's prime location and potential.
Stayed 1 night in Apr 2024
Response from Dockside Inn on Apr 25, 2024
Thank you for your feedback. The blanket that had the stain was replaced, we had extras of that. It was not the bedspread like you mentioned. Further more we try our hardest to keep this motel in tip top shape. We would of been more then happy to move you to a different room :) Next time you stay here we can put you in a different room. We try to keep all our guests happy so they come back. :)

8/10 Good

Donna

Stayed 1 night in Apr 2024
Response from Dockside Inn on May 13, 2024
Thank you for your feedback. We are glad you enjoyed your stay :)

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Response from dockside inn on Apr 2, 2024
Thank you for your great rating.We are glad you enjoyed your stay and hope to have you stay with us again soon :)

10/10 Excellent

Glimerlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from dockside inn on Mar 26, 2024
Thank you for the great rating. We are glad you enjoyed your stay

6/10 Okay

Meaghan

Stayed 2 nights in Mar 2024
Response from Dockside Inn on Apr 12, 2024
Thank you for your rating. We hope to have you come stay with us again soon :)

6/10 Okay

Allan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property is clean and tidy if not a little dated. There is no access to USB plugs for charging devises. The eaves trough had a crack in it right above our room and as the snow melted, the water would fall and hit my vehicle and plash our door. Was also disappointed in the fact that our reservation was for a 1 queen bedroom with sofa, but they originally gave us a room with 2 queen beds. When I went to request the correct room, was made to feel like I was being overly difficult.
Stayed 2 nights in Mar 2024
Response from Dockside Inn on Mar 12, 2024
Thank you for your feedback. We are going to be getting our eaves troughs fixed this spring. You can also send us a message when you book that you would like a room with one bed in case the front desk does not notice on your reservation that you booked a room with one bed. I will let every front desk person know to make sure to check the type of room for the reservation.

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dockside Inn on Mar 13, 2024
Thank you for your great rating!!We are glad you enjoyed your stay and hope to have you stay with us again :)

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 5 nights in Feb 2024
Response from Dockside Inn on Mar 4, 2024
Thank you for your feedback, We are glad you enjoyed your stay :)

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities
Check in was quick, easy, and super friendly. Very lovely staff.
Stayed 3 nights in Feb 2024
Response from Dockside Inn on Feb 26, 2024
Thank you for your feedback. We are always happy to check in our guests with a smile on our faces :)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget motel
Have stayed here a number of times over the years, and certainly good value for the price. The supplied breakfast is diverse and entirely adequate. Will be back!
Stayed 1 night in Feb 2024
Response from Dockside Inn on Feb 26, 2024
Thank you for your awesome feedback. We are glad to hear that you love staying here and will be back again :)

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Feb 2024
Response from Dockside Inn on Feb 20, 2024
Thank you for the great rating! We are glad you enjoyed your stay and hope to have you stay with us again :)

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, they are very accommodating. Easy check in and check out.
Stayed 2 nights in Feb 2024
Response from Dockside Inn on Feb 16, 2024
Thank you for your feedback. We are happy to hear you enjoyed your experience was great! :)

8/10 Good

Ryan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while working in cold lake.
Stayed 5 nights in Feb 2024
Response from Dockside Inn on Feb 15, 2024
Thank you for your feedback.We are glad you enjoyed your stay and hope to have you stay with us again

8/10 Good

Antony Duvistan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Dockside Inn on Feb 15, 2024
Thank you for your feedback.We are glad you enjoyed your stay and hope to have you stay with us again

4/10 Poor

roseleen

Stayed 4 nights in Jan 2024
Response from Dockside Inn on Feb 5, 2024
Thank you for your feedback. Sorry your stay was not as you hoped for. Next time if you don't mind letting us know what you did not like about your stay.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Inn was clean and quiet and the housekeeping job on my room when I arrived and throughout my stay was impeccable. All the staff were helpful and accommodating and everything about the place left me wanting to come back again. I highly recommend this Inn as a your place to settle in and stay while you're visiting Cold Lake, AB.
Stayed 2 nights in Jan 2024
Response from Dockside Inn on Jan 31, 2024
Thank you for the great feedback!We are happy to hear you enjoyed your stay. :)

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2023
Response from Dockside Inn on Dec 21, 2023
Thank you for your great rating!We are glad you enjoyed your stay and hope to have you stay with us again :)

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Dockside Inn on Nov 22, 2023
Thank you for your rating.We are glad you enjoyed your stay and hope to have you stay with us again soon :)

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Dockside Inn on Nov 22, 2023
Thank you for the great rating. We are glad you enjoyed your stay and hope to have you stay with us again soon :)

10/10 Excellent

MALOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 👌
Stayed 2 nights in Sep 2023
Response from dockside inn on Oct 3, 2023
Thank you for your rating. We are glad you enjoyed your stay

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room was immaculate and housekeeping was done on a daily basis, every day I come home from a long day of work and the room is tidyed and clean, breakfast room is easily accessible and coffee on the go! I am very pleased with the services they have provided! Way to go! Kudos to you and the team
Stayed 4 nights in Sep 2023
Response from Dockside Inn on Sep 26, 2023
Thank you for your great feedback. The housekeepers do a great job and will love to hear about his review :)

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well kept rooms. very clean. nice location for lake access
Stayed 1 night in Sep 2023
Response from Dockside Inn on Sep 20, 2023
Thank you for your feedback. Our guests love that we are close to the marina and think that is one of our best features :)

10/10 Excellent

Chris

Stayed 1 night in Sep 2023
Response from Dockside Inn on Sep 11, 2023
Thank you for the great rating. We are glad you enjoyed your stay and hope to have you stay with us again soon :)

8/10 Good

William

Stayed 1 night in Sep 2023
Response from Dockside Inn on Sep 28, 2023
Thank you for your great rating. We are glad you enjoyed your stay and hope to have you stay with us again :)

10/10 Excellent

MALOURDES

Travelled with pets, Travelled with group
Liked: Amenities
Nice place
Stayed 2 nights in Aug 2023
Response from Dockside Inn on Sep 1, 2023
thank you for the great rating. We are glad you enjoyed your stay and hope to have you stay with us again soon :)

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was friendly and professional and attentive. The breakfast was pleasant. Second day of stay sewer, smell radiating from bathroom staff attempted to fix problem was fixed for only a couple hours then smell continued. bed was comfortable and main room was clean sink was dirty and bath tub was also dirty.
Stayed 4 nights in Aug 2023
Response from Dockside Inn on Aug 22, 2023
Thank you for your feedback. Glad to hear the breakfast was good and your bed was comfortable.The sewer smell was not from inside this building but from outside of the building. Sorry that happened during your stay. I hope you stay with us again and we will make sure your room is up to standards :)

8/10 Good

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice simple and quiet.
Stayed 1 night in Aug 2023
Response from Dockside Inn on Aug 10, 2023
Thank you for your feedback. We hope to have you stay with us again :)

6/10 Okay

Ashley

Travelled with family and small children
Disliked: Cleanliness
We found Burn holes in both our pillow case and the bottom of our sheets
Stayed 2 nights in Jul 2023
Response from Dockside Inn on Jul 11, 2023
Thank you for your feed back. Next time we will double check to ensure your sheets are good. Hope to have you stay with us again.

10/10 Excellent

Cal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Dockside Inn on Jul 3, 2023
Thank you for the great rating!We are glad you enjoyed your room and hope to have you stay with us again soon :)

2/10 Terrible

rodney

Stayed 2 nights in Jun 2023
Response from Dockside Inn on Jun 29, 2023
Thank you for your feedback.We apologise for the error from Hotel Expedia. We had closed out the online booking as we were at full capacity. Unfortunately Hotel Expedia still let you book online after we closed out the online booking. I understand that you were not impressed with this issue. Next time you book to stay here we will give you the best rate :)

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Room was clean. Bed was very tall. I had to crawl in and out of it. Confused by the full size fridge in this non-kitchen room. Cheaper than a mini maybe? The area didn't have much to offer except the marina and possibly 3 restaurants.
Stayed 2 nights in Jun 2023
Response from Dockside Inn on Jun 20, 2023
Thank you for your feedback.We have full size fridges in most rooms to accommodate guests that stay for a while. Everyone seems like to that :)We have 6 great restaurants within walking distance, all of which are locally owned.I am glad you enjoyed your stay and hope to have you stay with us again :)

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Dockside Inn on Jun 16, 2023
Thank you for your feedback.We are glad you enjoyed your room and hope to have you stay with us again :)

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy and place was clean.
Stayed 1 night in Jun 2023
Response from Dockside Inn on Jun 20, 2023
Thank you for your feedback. Our beds and pillows are new! :)Hope to see you again soon

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older fashion type hotel. Has charm and character. The price was great for comfort and what it offers. Close to a lot of dinning options and the water front. Two things that could have been better light bulb was burnt out over the sink and was not shown or told about how to turn on ac unit.
Stayed 2 nights in Jun 2023
Response from Dockside Inn on Jun 13, 2023
Thank you for your feedback. Sometimes the AC unit gets unplugged from the wall. Call the front desk anytime and someone can help you :)

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the marina and friendly staff. The place was clean and well cared for.
Stayed 1 night in May 2023
Response from Dockside Inn on May 29, 2023
Thank you for your feedback. We are glad you enjoyed your stay and hope to have you stay with us again :)

8/10 Good

Mario

Travelled with group
Liked: Cleanliness, staff & service
Is near to the marina.
Stayed 2 nights in May 2023
Response from Dockside Inn on May 23, 2023
Thank you for your feedback.Yes we are one block before the marina which makes us a nice place to stay if you are fishing or visiting

6/10 Okay

Lee Chong

Business traveller
Like - close to work place Don't like - Noisy, not clean.
Stayed 1 night in May 2023
Response from Dockside Inn on May 4, 2023
Thank you for your feedback. Sorry your room was noisy. Next time you stay we can put you in a room upstairs where it is more quiet :)

10/10 Excellent

Amanda

Stayed 1 night in Mar 2023
Response from Dockside Inn on Apr 11, 2023
Thank you for the great rating.We are glad you enjoyed your stay

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2023
Response from Dockside Inn on Feb 21, 2023
Thank you for the great rating :)We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you would expect to find with a hotel like this but what stood out was it was super clean and yhe bed and pillows were so comfortable. We slept so good. We got great value and will stay here again.
Stayed 2 nights in Feb 2023
Response from Dockside Inn on Feb 13, 2023
Thank you for your feedback.We are glad you enjoyed our new beds and pillows.

8/10 Good

Lee Chong

Stayed 1 night in Jan 2023
Response from Dockside Inn on Mar 6, 2023
Thank you for the great rating.We are glad you enjoyed your stay and hope to have you stay with us again

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and cozy. Very homey, great accommodation for fishing.
Stayed 2 nights in Jan 2023
Response from Dockside Inn on Jan 23, 2023
Thank you for the great review. We are glad you enjoyed your stay and hope to see you again soon :)

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2022
Response from Dockside Inn on Dec 21, 2022
Thank you for the great rating. We are glad you enjoyed your stay and hope you have a happy holidays :)

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

A D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
It was a comfortable stay. Staff were polite and helpful. Very reasonable rates.
Stayed 3 nights in Oct 2022
Response from Dockside Inn on Oct 31, 2022
Thank you for your great review.We hope to have you stay with us again :)