Shannon was our property manager and she was very prompt from the check-in info and all throughout our stay. There was no iron and I had left my travel steamer so when I asked her she had brought me these items within an hour! They even had extra blankets, sheet sets, toothpaste, shampoo & conditioner, lot of towels and wash cloths and fully equipped kitchen items. The home was clean and had a nice open floor plan for family gatherings. The neighborhood is nice and quiet and we felt very safe taking walks there. Walmart is about 2 miles away so that was very convenient. We will definitely stay here again.