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The Ritz-Carlton, Cleveland

Photo gallery for The Ritz-Carlton, Cleveland

City view
Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton, Cleveland

The Ritz-Carlton, Cleveland

5.0 star property

8.8/10 Excellent

Popular amenities

  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
1515 West Third Street, Cleveland, OH, 44113

Explore the area

  • Popular LocationProgressive Field10 min walk
  • Popular LocationFirstEnergy Stadium15 min walk
  • Popular LocationRock and Roll Hall of Fame3 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Room options

About this area

Cleveland

Located in Downtown Cleveland neighborhood, The Ritz-Carlton, Cleveland is connected to a shopping center. Cleveland Police Museum and Cleveland Public Auditorium are cultural highlights, and some of the area's attractions include Cleveland Arcade and The Corner Alley. Looking to enjoy an event or a game while in town? See what's going on at Rocket Mortgage FieldHouse, or consider a night out at Jacobs Pavilion at Nautica. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.

What's nearby

  • Terminal Tower - 6 min walk
  • Progressive Field - 10 min walk
  • FirstEnergy Stadium - 15 min walk
  • Tower City Center - 1 min drive
  • Rock and Roll Hall of Fame - 3 min drive

Getting around

  • Tower City-Public Square Station - 1 min walk
  • Cleveland Station - 2 min drive
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • Taza Lebanese Grill - 5 min walk
  • Johnny's Downtown - 5 min walk
  • Johnny's Little Bar - 5 min walk
  • The Nauti Mermaid - 5 min walk
  • Bar Louie - 6 min walk

About this property

The Ritz-Carlton, Cleveland

5-star luxury hotel located in Downtown Cleveland
You can look forward to dry cleaning/laundry services, a fireplace in the lobby, and a bar at The Ritz-Carlton, Cleveland. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), limo/town car service, and express check-out
  • A banquet hall, multilingual staff, and a 24-hour front desk
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 206 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Heating and fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and tubs or showers
  • LED TVs with Netflix and premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 16–18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 16 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Is The Ritz-Carlton, Cleveland pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Ritz-Carlton, Cleveland?

As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on Feb 10, 2023 start from CA $568.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Ritz-Carlton, Cleveland?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Cleveland?

Check-in is from 4 PM - anytime.

What time is check-out at The Ritz-Carlton, Cleveland?

Check-out is at 11:00 AM.

Where is The Ritz-Carlton, Cleveland located?

Located in Downtown Cleveland, this luxury hotel is 0.1 mi (0.1 km) from Tower City Center and 1.1 mi (1.8 km) from Rock and Roll Hall of Fame. Horseshoe Casino and JACK Cleveland Casino are also within 10 minutes. Tower City-Public Square Station is only a 2-minute walk and West 25th-Ohio City Station is 27 minutes.

Can I cancel my reservation for free at The Ritz-Carlton, Cleveland and receive a full refund?

Yes, The Ritz-Carlton, Cleveland offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Cleveland cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 252 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 55 out of 252 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 19 out of 252 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 9 out of 252 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 7 out of 252 reviews" "
" "2 - Terrible 3%

9.3/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Eli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous and phenomenal staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Dennis, Frederick

Stayed 3 nights in Sep 2022

10/10 Excellent

Anthonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was everyone was very pleasant, friendly, and humorous! There was not anything I disliked.
Stayed 1 night in Oct 2022

10/10 Excellent

Violet, Ocean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place
Stayed 1 night in Aug 2022

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The people we encountered at the hotel were great...but I received many communications prior to coming and requested a crib in the room. I received confirmation that it was all set...and then the room did not have one. It seems like they might have been a little off or short staffed the night we were there. That said, everyone we encountered was extremely nice. The rooms are different than the pictures-smaller, different furniture. The bathroom is really beautiful.
Stayed 1 night in Jul 2022

8/10 Good

Marnina, Breinigsville

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
The staff and food were lovely. Everyone was pleasant and willing to help with whatever was needed. The one downfall was when I called ahead for cribs. I did not receive them upon arrival, so I again asked the gentleman who helped bring up our bags about cribs. I heard nothing back during our stay. The room was disappointing given multiple very visible stains and even a bleached area on the bench at the end of the bed. The drapes, which were automatic, were broken and didn’t close. The staff was quite responsive to have them fixed that day. As mentioned above, the food was delicious, though quite expensive ($70 for breakfast for two adults and two kids). There were limited options for vegetarians (one item for dinner), though meat-eaters have quite a few options. Overall, it was a nice stay, though a bit disappointing for what I expected from the Ritz.
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was stunning. Clean well laid out
Stayed 1 night in Jun 2022

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After two other reservations canceling last minute or without notice, the The Ritz welcomed us with own arms. From the moment we walked in, til the moment we left staff went above and beyond to make our stay exceptional
Stayed 1 night in Apr 2022

2/10 Terrible

Xiang

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022