expedia

Overview of The Ritz-Carlton, Cleveland

Photo gallery

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationTower City Center2 min walk
    Popular LocationTerminal Tower4 min walk
    Popular LocationJACK Cleveland Casino5 min walk
    AirportCleveland, OH (CLE-Hopkins Intl.)15 min drive

Choose dates to view prices

About this area

Cleveland

Located in Cleveland, The Ritz-Carlton, Cleveland is connected to a shopping center. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Greater Cleveland Aquarium. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or Progressive Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.
Visit our Cleveland travel guide
Popular Location

What's nearby

  • Tower City Center - 2 min walk
  • Terminal Tower - 4 min walk
  • JACK Cleveland Casino - 5 min walk
  • Rocket Mortgage FieldHouse - 6 min walk
  • Soldiers and Sailors Monument - 6 min walk

Getting around

  • Tower City-Public Square Station - 1 min walk
  • Cleveland Station - 5 min drive
  • AirportHopkins Intl. Airport (CLE) - 15 min drive

Restaurants

  • Johnny's Little Bar — 5 min walk
  • The Nauti Mermaid — 5 min walk
  • Bar Louie — 6 min walk
  • Chinato — 6 min walk
  • Blue Point Grille — 6 min walk

About this property

The Ritz-Carlton, Cleveland

5-star luxury hotel connected to a shopping center in Downtown Cleveland
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite. All 206 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. IPod docks and 24-hour room service are standard, as are LED TVs with satellite channels.
The Ritz-Carlton, Cleveland offers 206 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Valet parking: USD 40 per night
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: USD 16-18 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

Business services

  • 11 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LED TV
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Cleveland and receive a full refund?
Yes, The Ritz-Carlton, Cleveland offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Cleveland cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton, Cleveland?
As of Dec 4, 2020, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on Dec 11, 2020 start from CA $418, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Ritz-Carlton, Cleveland pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 125 per pet, per stay.
How much is parking at The Ritz-Carlton, Cleveland?
Valet parking is available for USD 40 per night.
What time is check-in at The Ritz-Carlton, Cleveland?
Check-in is from 4 PM - midnight. After-hours check-in is not available.
What time is check-out at The Ritz-Carlton, Cleveland?
Check-out is at noon.
Where is The Ritz-Carlton, Cleveland located?
Located in Downtown Cleveland, this luxury hotel is within a 10-minute walk of Tower City Center, JACK Cleveland Casino, and Rocket Mortgage FieldHouse. Progressive Field and Cleveland Arcade are also within 15 minutes. Tower City-Public Square Station is only a 2-minute walk and Cleveland Station is 23 minutes.
4.4
Excellent
5 - Excellent
142
4 - Good
51
3 - Okay
15
2 - Poor
7
1 - Terrible
6

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on our honeymoon night. It was a no touch experience. The bell hop welcomed us by name. Rose pedals on the bed with Chocalate covered strawberries and champagne when we arrived. Jason had it slayed.... my wife can’t stop talking about the experience.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Stayed 1 night in Aug 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I was disappointed there were no places to eat inside the hotel. Room service was available but was limited in choices and very expensive. There was also no place to buy anything to drink such as pop or water. We drank the 2 of water they put in our room everyday but after that it was either drink water from the sink or go without. There was no place to buy a pop or any snacks. The room was nice but not out of the ordinary. Oh..I must add that it did appear snacks/drinks were avail at some time before but possibly not available during our trip because of covid restrictions. We went to the casino which was a covenient walk inside the mall attached to the hotel. Every employee we encountered was extremely friendly and helpful. We enjoyed our stay just wish we had more options for meals/drinks/snacks inside the hotel.
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and property. Very friendly and curtious staff.
Stayed 1 night in Aug 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code