Title: The Ritz-Carlton, Cleveland - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Cleveland Luxury hotel with a restaurant connected to a shopping center in Cleveland ![View from property](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b7394a4f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/5c3d08be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/a014a4ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/51c66a8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/e62bcbfe.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton sits in downtown Cleveland offering travelers a luxurious base. Guests can enjoy meals at TURN Bar + Kitchen or relax in the garden space by the lobby fireplace. The property features a 24-hour gym, and visitors consistently mention the attentive staff. 8.8 Excellent ## Popular amenities - Breakfast available - Bar - Gym - Pet-friendly - Room service - 24/7 front desk ## Room options ### Check availability for these dates # Tonight [Sep. 16 - Sep. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=18745&PinnedHotelID=18745&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![Premier Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/babd133c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding Blackout drapes/curtains - 400 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 9.6 Exceptional 4 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding Blackout drapes/curtains - 400 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/4200a0ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding Blackout drapes/curtains - Sleeps 4 - 2 Queen Beds ![LED TV, Netflix, iPod dock, pay movies](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/bda1d7e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Non Smoking, Lake View ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains Fan - 398 sq ft - 1 bedroom - Lake view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/w4000h2662x0y0-f5d5e6b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Non Smoking ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Blackout drapes/curtains Fan - 656 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/4200a0ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding Blackout drapes/curtains - 400 sq ft - Sleeps 4 - 2 Queen Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/4200a0ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding Blackout drapes/curtains - 400 sq ft - Sleeps 4 - 2 Queen Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/4200a0ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding Blackout drapes/curtains - Sleeps 4 - 2 Double Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, Non Smoking, City View 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding - 398 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/w4000h2662x0y0-f5d5e6b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Separate bedroom Fan - 656 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding Blackout drapes/curtains - 400 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Transfer Shower) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding Blackout drapes/curtains - 400 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/97b0b31d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mobility Accessible, Transfer Shower) ### Highlights Separate sitting area Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Sofa bed Premium bedding - 656 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/18800/18745/b13118c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Tub) ### Highlights Air conditioning Heating Connecting rooms available Free cribs/infant beds LED TV Fan Premium bedding Blackout drapes/curtains - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCleveland-Hotels-The-Ritz-Carlton.h18745.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCleveland-Hotels-The-Ritz-Carlton.h18745.Hotel-Information) ## About the area Located in Downtown Cleveland neighborhood, The Ritz-Carlton, Cleveland is connected to a rail/subway station. The area's natural beauty can be seen at Lake Erie and Cuyahoga Valley National Park, while Rock and Roll Hall of Fame and Cleveland Metroparks Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Huntington Bank Field or Rocket Arena. Spend some time exploring the area's activities, including golfing. [Visit our Cleveland travel guide](https://www.expedia.ca/Cleveland.dx178250) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.49723%2C-81.69485&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3qjn0FA3mSYxIz2KxLD6N7s_DYU=) 1515 West Third Street, Cleveland, OH, 44113 ### What's nearby - JACK Cleveland Casino - 3 min walk - 0.3 km - Rocket Arena - 5 min walk - 0.5 km - Progressive Field - 10 min walk - 0.9 km - Huntington Bank Field - 14 min walk - 1.2 km - Rock and Roll Hall of Fame - 17 min walk - 1.5 km ### Getting around - Tower City-Public Square Station - 1 min walk - Cleveland Station - 2 min drive - Cleveland Hopkins International Airport (CLE) - 15 min drive ### Restaurants - ‪Jack Cleveland Casino - ‬7 min walk - ‪Seven Chefs Buffet - ‬4 min walk - ‪Dunkin' - ‬1 min walk - ‪Wahlburgers - ‬4 min walk - ‪The Library VIP Lounge - ‬4 min walk ## About this property ### The Ritz-Carlton, Cleveland Luxury hotel near Progressive Field Huntington Bank Field and Rock and Roll Hall of Fame are located near The Ritz-Carlton, Cleveland, which provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. Be sure to enjoy a meal at TURN Bar + Kitchen, the on-site restaurant. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a 24-hour gym and a business center. Additional perks include: - Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge) - An electric car charging station, express check-out, and an elevator - Concierge services, multilingual staff, and coffee/tea in the lobby Room features All 206 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Extra conveniences in all rooms include: - Heating and fans - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with designer toiletries and tubs or showers - LED TVs with Netflix and premium channels - Wardrobes/closets, LED light bulbs, and coffee/tea makers ## Property amenities ### Internet - Available in all rooms: WiFi (USD 14.95 per day) ### Parking and transportation - Electric car charging station on site - Limo/town car service - Valet parking on site (USD 60 per night; includes in/out privileges) ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 30 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - TURN Bar + Kitchen ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room crib - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Business services - 11 meeting rooms - 204,514 square feet of conference space - Business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Assistive listening devices in meeting rooms - Braille/raised signage - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Stair-free path to entrance - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 14 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1990 - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - Reception hall - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bathtub or shower - Designer toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - iPod dock - LED TV with premium cable/satellite channels - Netflix - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Fan - Free daily newspapers - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: anytime ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 50 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 30.0 per stay Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person - Fee for in-room wireless internet: USD 14.95 per day (rates may vary) - Valet parking fee: USD 60 per night (in/out privileges) - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 30.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cleveland Ritz-Carlton Ritz-Carlton Cleveland Ritz-Carlton Hotel Cleveland Ritz-Carlton Cleveland Hotel Cleveland Ritz Carlton The Ritz-Carlton Cleveland Hotel Cleveland The Ritz-Carlton, Cleveland Ohio Ritz Cleveland The Ritz Carlton, Cleveland The Ritz-Carlton, Cleveland Hotel The Ritz-Carlton, Cleveland Cleveland The Ritz-Carlton, Cleveland Hotel Cleveland ## Frequently asked questions ### Is The Ritz-Carlton, Cleveland pet-friendly? > Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at The Ritz-Carlton, Cleveland? > As of Sept 16, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on Sept 28, 2025 start from CA $588.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cleveland-Hotels-The-Ritz-Carlton.h18745.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Ritz-Carlton, Cleveland? > Valet parking is available for USD 60 per night. ### What time is check-in at The Ritz-Carlton, Cleveland? > Check-in start time: 4 PM; Check-in end time: anytime. ### What time is check-out at The Ritz-Carlton, Cleveland? > Check-out is at 11:00 AM. ### Where is The Ritz-Carlton, Cleveland located? > Located in Downtown Cleveland, this luxury hotel is within a 5-minute walk of Tower City Center and JACK Cleveland Casino. Huntington Bank Field and Rocket Arena are also within 15 minutes. Tower City-Public Square Station is only a 2-minute walk and West 25th-Ohio City Station is 27 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton, Cleveland Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 173 8 - Good 52 6 - Okay 22 4 - Poor 8 2 - Terrible 10 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 8.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Samuel King Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Real nice! ##### Samuel King Stayed 1 night in Jul 2025 ### 10/10 Excellent #### carlton Jul 12, 2025 The staff ##### carlton Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Scott Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay. We will be back ##### Scott Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Deborah May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The walk thru tunnel to see the Cavs ##### Deborah Stayed 3 nights in May 2025 ### 10/10 Excellent #### Robert Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great night get away We had a very nice stay here , very nice and friendly staff Would definitely stay again And good drink choices ![](https://a.travel-assets.com/ugc/hotel-reviews/47D0AF5DF05BFB9A8C232528312DA0390B8D60CD1732990455687.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Gary Mar 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely rooms and staff. Had a great bar and room service with great food ##### Gary Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Timothy Jun 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Only stayed one night but very much enjoyed this hotel ##### Timothy Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Timothy Oct 14, 2024 Liked: Staff & service, property conditions & facilities The staff was really nice and helpful, very clean and upscale dinning and atmosphere. The room was excellent!! ##### Timothy Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Meghan Mar 28, 2025 Very poor communication with hotel front desk staff prior to arrival. ##### Meghan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Elizabeth Apr 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the staff and the facilities ##### Elizabeth Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Abdallah Oct 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the stay was a very good experience and shall return ##### Abdallah Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Thomas May 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest. ##### Thomas Stayed 1 night in May 2024 ### 10/10 Excellent #### Pam Jan 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is excellent and very polite ##### Pam Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Rose Jan 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff ##### Rose Stayed 1 night in Jan 2023 ### 10/10 Excellent #### joe Nov 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ritz Cle Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around. ##### joe Stayed 1 night in Nov 2023 ### 2/10 Terrible #### chris Aug 6, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort AC in the room wasn’t working so the room got really hot ##### chris Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Steven Aug 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First i have to say how wonderful the staff is at the hotel. Grace and Alice in the club lounge couldn't have been more helpful. And while there i met Darryl McGarity who is the director of sales and marketing. Although my wife and i were only there for a long weekend he was so kind to spend time with us and discuss area attractions. When I expressed my disappointment at not being able to make it to the local art museum he sent over a book to our room on the treasures of that museum. Truly unexpected and really above and beyond. The hotel restaurant, Turn was also a gem with an interesting menu and delicious food. Location is also excellent and the hotel is really an easy walk to just about anywhere downtown. And of course being a Ritz Carlton it goes without saying that the rooms and other facilities are first class. ##### Steven Stayed 4 nights in Aug 2023 ### 2/10 Terrible #### Greg Aug 4, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand. I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor! Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell. This ##### Greg Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Robert Aug 8, 2025 ##### Robert Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Larry May 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Larry Stayed 1 night in May 2025 ### 6/10 Okay #### Anthony Apr 6, 2025 ##### Anthony Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Harut Mar 21, 2025 ##### Harut Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Brianna Mar 14, 2025 ##### Brianna Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Brian Jan 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Brian Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Greg Nov 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Greg Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Cincinnati Netherland Plaza](https://www.expedia.ca/Cincinnati-Hotels-Hilton-Cincinnati-Netherland-Plaza.h5818.Hotel-Information) > > [Hôtel Lindbergh par JARO](https://www.expedia.ca/Quebec-Hotels-Hotel-Lindbergh-Quebec-Place-Laurier.h14641715.Hotel-Information) > > [Hotels in Fargo](https://www.expedia.ca/Fargo-Hotels.d6059376.Travel-Guide-Hotels) > > [Comfort Inn & Conference Centre Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Pearson-Hotel-And-Conference-Centre-Toronto-Airport.h6196.Hotel-Information) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Columbus](https://www.expedia.ca/Columbus-Hotels-Hyatt-Regency-Columbus.h2200.Hotel-Information) > > [Beach Hotel in Cancun](https://www.expedia.ca/Cancun-Hotels-Beach-Hotel.0-0-d179995-tBeachHotel.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Cincinnati](https://www.expedia.ca/Cincinnati-Hotels-Hyatt-Regency-Cincinnati.h18646.Hotel-Information) > > [The Westin Cincinnati](https://www.expedia.ca/Cincinnati-Hotels-The-Westin-Cincinnati.h2972.Hotel-Information) > > [Hotels with Free Parking in Los Angeles](https://www.expedia.ca/Los-Angeles-Hotels-Hotels-With-Free-Parking.0-0-d178280-tHotelswithFreeParking.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Orlando](https://www.expedia.ca/5Star-Orlando-Hotels.s50-0-d178294.Travel-Guide-Filter-Hotels) > > [Hotels in Downtown Halifax](https://www.expedia.ca/Downtown-Halifax-Halifax-Hotels.0-n6217399-0.Travel-Guide-Filter-Hotels) > > [Hyatt Place Columbus/Worthington](https://www.expedia.ca/Columbus-Hotels-Hyatt-Place-ColumbusWorthington.h1828.Hotel-Information) > > [Hotels in Victoria](https://www.expedia.ca/Victoria-Hotels.d4138.Travel-Guide-Hotels) > > [Sonesta Columbus Downtown](https://www.expedia.ca/Columbus-Hotels-Sonesta-Columbus.h26870.Hotel-Information) > > [The Westin Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-The-Westin-Anaheim-Resort.h47019139.Hotel-Information) > > [Hilton Columbus Downtown](https://www.expedia.ca/Columbus-Hotels-Hilton-Columbus-Downtown.h5270320.Hotel-Information) > > [Hotels in Cardiff](https://www.expedia.ca/Cardiff-Hotels.d6054272.Travel-Guide-Hotels) > > [Hotels in Seattle](https://www.expedia.ca/Seattle-Hotels.d178307.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Toronto (YYZ) to Porto (OPO)](https://www.expedia.ca/lp/flights/yyz/opo/toronto-to-porto) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [Flights from Salt Lake City (SLC) to Calgary (YYC)](https://www.expedia.ca/lp/flights/slc/yyc/salt-lake-city-to-calgary) > > [Flights from Doha (DOH) to Ajnala (ATQ)](https://www.expedia.ca/lp/flights/doh/atq/doha-to-sri-guru-ram-das-ji-intl-airport) > > [Flights from Toronto (YYZ) to Lincoln (YFC)](https://www.expedia.ca/lp/flights/yyz/yfc/toronto-to-fredericton) > > [Flights from Salmon Arm (YSN) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/ysn/yvr/salmon-arm-to-vancouver) > > [Flights from Calgary (YYC) to Ho Chi Minh City (SGN)](https://www.expedia.ca/lp/flights/yyc/sgn/calgary-to-ho-chi-minh-city) ### Packages > [Cabo San Lucas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/180032/Cabo-San-Lucas) ### General > [Visit Northwest Territories](https://www.expedia.ca/Northwest-Territories.dx11172) > > [Visit Addis Ababa](https://www.expedia.ca/Addis-Ababa.dx289)