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Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

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Indoor pool
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

2.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • AirportCleveland, OH (CLE-Hopkins Intl.)6 min drive
  • Popular LocationCuyahoga Valley National Park16 min drive
  • Popular LocationRock and Roll Hall of Fame16 min drive
  • Popular LocationCleveland Clinic20 min drive

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About this area

Brook Park

Near a train station, Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel is in an area with good airport proximity. Rock and Roll Hall of Fame and Christmas Story House are cultural highlights, and travelers looking to shop may want to visit West Side Market and Crocker Park. Check out an event or a game at Progressive Field, and consider making time for Cleveland Metroparks Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • NASA Glenn Research Center - 9 min drive
  • Westfield Great Northern Mall - 9 min drive
  • Cuyahoga Valley National Park - 16 min drive
  • Rock and Roll Hall of Fame - 16 min drive
  • Cleveland Clinic - 20 min drive

Getting around

  • Brookpark Station - 6 min drive
  • Cleveland Station - 19 min drive
  • Cleveland Hopkins International Airport (CLE) - 6 min drive

Restaurants

  • Bob Evans — 3 min walk
  • Kicker's Pizza & More — 12 min walk
  • Rivals Sports Grille — 3 min drive
  • Friendly's — 3 min drive
  • Currito — 4 min drive

About this property

Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

Hotel in Brook Park with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. All 89 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with satellite channels. Guests will also find coffee makers, free newspapers, and free local calls. Housekeeping is available on request.
Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel offers 89 air-conditioned accommodations with safes and complimentary newspapers. 45-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 8:00 AM - 4:00 PM
  • Airport shuttle at scheduled times, on request
  • Free area shuttle up to 1.00 miles

Food and drink

  • Free on-the-go breakfast available 6 AM–9:30 AM on weekdays and 6 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business center
  • Conference space (768 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Cleveland Airport Brookpark Hotel Brook Park
Holiday Inn Express Cleveland Airport Brookpark Hotel
Holiday Inn Express Cleveland Airport Brookpark Brook Park
Holiday Inn Express Cleveland Airport Brookpark Hotel Brook Park
Holiday Inn Express Cleveland Airport Brookpark Hotel
Hotel Holiday Inn Express Cleveland Airport - Brookpark
Holiday Inn Express Cleveland Airport Brookpark Brook Park
Holiday Inn Express Cleveland Airport Brookpark
Holiday Inn Express Cleveland Airport - Brookpark Brook Park
Express Cleveland Brookpark
Holiday Inn Express Cleveland Airport Brookpark

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 337 out of 773 reviews
5 - Excellent 44%
Rating 4 - Good. 280 out of 773 reviews
4 - Good 36%
Rating 3 - Okay. 90 out of 773 reviews
3 - Okay 12%
Rating 2 - Poor. 38 out of 773 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 773 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Business traveller
Liked: Staff & service
Arrived at the airport around 10, waited for their shuttle (the reason I booked this hotel) for 20 minutes, and after calling was told that it stops running at 4pm. Which, 1. Seems really early for an airport shuttle and 2. Should have been mentioned somewhere on the booking information.
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with family
Disliked: Staff & service, amenities
Didn't inform us at check-in that we had to "reserve" a to-go breakfast bag. (???) So when we went to checkout and grab some breakfast, they pretty much shamed us for not reserving, and we got nothing. Not happy when we about to board a 4 hour flight. Hallway is VERY long and they put us at the very end of it in a seemingly almost empty hotel. Rooms were comfortable and hotel quiet.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and frilont service was great. I picked the hotwl for the pool and when we checked inbwas told the pool was broke. Front deak staff was willing to cancel our reservation if we wanted with no charges . We decided to stay due to her great customer service. Would stay again.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet and clean I would go there again they’re were nice
Stayed 1 night in Apr 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Do not stay here. We stayed overnight before a early morning flight. They did not provide a shuttle for us. No hot water in the shower. Wifi did not connect. After being on vacation for a week, I came home to find my car was no longer in the parking lot. I go inside to figure out where my car is, only to be greeted by an unhelpful and rude woman at the front desk. They claimed to have never had any paperwork even though I filled out an entire page regarding my car’s information. My car had been towed and the parking pass that I put in my window was removed from my car. After paying for a $450 tow and getting home after a long day of traveling, 2 hours longer than expected, it is safe to say I will never stay at a Holiday Inn again.
Stayed 1 night in Mar 2021