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Hilton Garden Inn Cleveland Downtown

Photo gallery for Hilton Garden Inn Cleveland Downtown

Exterior
Indoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Hilton Garden Inn Cleveland Downtown

Hilton Garden Inn Cleveland Downtown

3.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
1100 Carnegie Ave, Cleveland, OH, 44115

Explore the area

  • Popular LocationProgressive Field4 min walk
  • Popular LocationRocket Mortgage FieldHouse8 min walk
  • Popular LocationTerminal Tower16 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)14 min drive

Room options

About this area

Cleveland

Hilton Garden Inn Cleveland Downtown is located in Downtown Cleveland, a neighborhood in Cleveland, and is in the entertainment district. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights, and travelers looking to shop may want to visit West Side Market. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Mortgage FieldHouse. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.

What's nearby

  • Progressive Field - 4 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • East 4th Street - 11 min walk
  • Cleveland Arcade - 14 min walk
  • Terminal Tower - 16 min walk

Getting around

  • Cleveland Station - 6 min drive
  • Tower City-Public Square Station - 15 min walk
  • Cleveland Hopkins International Airport (CLE) - 14 min drive

Restaurants

  • Wilbert's - 7 min walk
  • Wild Eagle Saloon - 8 min walk
  • Winking Lizard Taverns - 8 min walk
  • City Tap - 8 min walk
  • Heinen's Downtown - 9 min walk

About this property

Hilton Garden Inn Cleveland Downtown

3-star hotel in Downtown Cleveland, rejuvenated in 2017
Located close to Progressive Field, Hilton Garden Inn Cleveland Downtown provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at Garden Grille, the onsite restaurant. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • An elevator, a TV in the lobby, and a computer station
  • ATM/banking services, a ballroom, and a front desk safe
  • Guest reviews say good things about the central location and helpful staff
Room features
All 240 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 49-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10-16 for adults and USD 6-10 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 9

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Renovated entire property - July 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 10 and USD 16 for adults, USD 6 and USD 10 for children (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from noon to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Frequently asked questions

Does Hilton Garden Inn Cleveland Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from noon–10:00 PM.

How much does it cost to stay at Hilton Garden Inn Cleveland Downtown?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cleveland Downtown on Dec 19, 2022 start from CA $160.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Cleveland Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Cleveland Downtown?

Self parking is available for USD 20 per day.

What time is check-in at Hilton Garden Inn Cleveland Downtown?

Check-in is from 3:00 PM - 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hilton Garden Inn Cleveland Downtown?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Progressive Field and Rocket Mortgage FieldHouse. JACK Cleveland Casino and Huntington Convention Center of Cleveland are also within 1 mi (2 km). Tower City-Public Square Station is 15 minutes by foot and East 34th-Campus Station is 23 minutes.

Can I cancel my reservation for free at Hilton Garden Inn Cleveland Downtown and receive a full refund?

Yes, Hilton Garden Inn Cleveland Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Cleveland Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.8

Good

Rating 10 - Excellent. 399 out of 999 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 296 out of 999 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 153 out of 999 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 94 out of 999 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 57 out of 999 reviews" "
" "2 - Terrible 6%

8.1/10

Cleanliness

8.5/10

Staff & service

7.3/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Poor

Thomas
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We arrived at 3:00 am after 9 hours of driving. And The check in took a long time cause apperently our king size bed room got booked to someone else. As we where considered as a no show even though my room was prepaid. They never told us to cutoff time for check inn was 2:00 am. They where able to find another room but only with Queen size. So this made the check in process long and confusing. They said we should of called to tell them we would arrive late pass 2 am. It would of been nice if I got a text or notification saying the check in deadline was 2 am to avoid this issue. The plumbing in the washroom was kind of defective and spraying all over the bathroom in all directions when used. They should maintain this better for a Hilton Garden.
Stayed 1 night in Nov 2022

4/10 Poor

Clint
Travelled with family
Disliked: Cleanliness
The fact that there was multiple items seen on the floor, under the bed, and hair on the walls and ceiling was enough for me.
Stayed 3 nights in Nov 2022

2/10 Terrible

Tavis
Disliked: Staff & service
The staff refused to correct an error on my bill. Very unreasonable, had to contact my credit card company. Would not stay here again, check your bill carefully. Very disappointing.

8/10 Good

Nolan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Browns stadium and Cavaliers stadiums. We walked to both. We did not see a Guardians game but it was across the street, so gray place for any season. Having to pay for parking on top of room rate isn’t popular.

10/10 Excellent

Kevin
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with all

10/10 Excellent

Thomas
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the ballpark and downtown restaurants was great.
Stayed 3 nights in Oct 2022

6/10 Okay

casey
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all we felt for the money, they should’ve had the free continental breakfast. Second we returned back after our concert and felt very unsafe with the crowd across the street and also hanging out in front of the hotel. At one point there was an altercation where a man pulled a gun on another man right in front of the hotel. Very obvious other illegal activities going on also
Stayed 1 night in Sep 2022

8/10 Good

Neyhobe
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been better to not be in room next to elevator
Stayed 2 nights in Oct 2022

8/10 Good

Kimberly
Travelled with partner
Liked: Staff & service, amenities
Hotel wasn't clean, had remnants from previous guest
Stayed 2 nights in Sep 2022

8/10 Good

Patricia
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel. Close to progressive field. A little isolated but very quiet.
Stayed 3 nights in Sep 2022