5/5 Excellent
Andrew
Business traveller
Jan. 19, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2022
Hilton Garden Inn Cleveland Downtown
Photo gallery for Hilton Garden Inn Cleveland Downtown
Overview of Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Cleveland Downtown
3.9/5 Good
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
1100 Carnegie Ave, Cleveland, OH, 44115
Explore the area
- Progressive Field4 min walk
- Rocket Mortgage FieldHouse8 min walk
- Terminal Tower16 min walk
- Cleveland, OH (CLE-Hopkins Intl.)14 min drive
Choose dates to view prices
About this area
Cleveland
Hilton Garden Inn Cleveland Downtown is located in Downtown Cleveland, a neighborhood in Cleveland, and is in the business district. Rock and Roll Hall of Fame and Christmas Story House are cultural highlights, and some of the area's popular attractions include Cleveland Arcade and Greater Cleveland Aquarium. Looking to enjoy an event or a game? See what's going on at Rocket Mortgage FieldHouse or FirstEnergy Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
What's nearby
- Progressive Field - 4 min walk
- Rocket Mortgage FieldHouse - 8 min walk
- East 4th Street - 10 min walk
- Cleveland Arcade - 14 min walk
- Terminal Tower - 16 min walk
Getting around
- Cleveland Station - 6 min drive
- Tower City-Public Square Station - 15 min walk
- Cleveland Hopkins International Airport (CLE) - 14 min drive
Restaurants
- Garden Grille — 1 min walk
- Harveys Sports Bar — 1 min walk
- The Clevelander — 7 min walk
- Wilbert's — 7 min walk
- Wild Eagle Saloon — 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (USD 21.60 per day; includes in/out privileges)
- Wheelchair-accessible parking and van parking available
- Onsite parking includes off-street options
Food and drink
- Continental breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 9.95-15.95 for adults and USD 5.95-7.95 for children
- 1 restaurant
- 1 bar
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Indoor pool
- Spa tub
Family friendly
- Free cribs/infant beds
- Indoor pool
- Laundry facilities
- Microwave
- Mini-fridge
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Wedding services
Languages spoken
- English
Business services
- 24-hour business center
- Conference space (9328 square feet)
Outdoors
- Outdoor furniture
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Handrails in stairways
- In-room accessibility (select rooms)
- Lever door handles
- Pool hoist on site
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Fireplace in lobby
- Renovated entire property - July 2017
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating (climate-controlled)
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 43-inch LCD TV
- Cable channels
- MP3 dock
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Mini-fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Laptop-friendly workspace
- Phone
Similar properties
See similar properties
Cleveland
Downtown Cleveland
Hotel
Guest rating 3.5+
Pool
Family-friendly
Free WiFi
3 star
Policies
Check-in
Check-in from 4:00 PM - 3:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Dogs and cats welcome
2 per room (up to 75 lbs)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 9.95 and USD 15.95 for adults, USD 5.95 and USD 7.95 for children (approximately)
- Self parking fee: USD 21.60 per day (in/out privileges)
- Pet fee: USD 50.00 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from noon to 10:00 PM
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Frequently asked questions
Overall score and ratings
3.9
Good
4.1/5
Cleanliness
4.3/5
Staff & service
3.7/5
Amenities
4.0/5
Property conditions & facilities
5/5 Excellent
Christine
Travelled with family
Jan. 17, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022
3/5 Okay
Adam
Travelled with group
Jan. 6, 2022
Disliked: Amenities
Stayed 2 nights in Dec 2021
5/5 Excellent
Keith
Travelled with family
Dec. 31, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
4/5 Good
David
Travelled with family
Dec. 13, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021