Cineworld Birmingham - NEC Tours and Activities

Great staff, good food quiet and pleasant stay

The room was really nice apart from a few design flaws such as the tiny sink in the bathroom that splashes on the floor, the surround lighting not coming on and the tea/coffee cupboard being very difficult to open. It was also pretty noisy as well with the noise from upstairs coming through the walls a lot. A comfy bed though and the service was excellent from the staff. Even in very hot temperatures our room was fine but I know others really struggled with the heat as there is no air con. We had to borrow a fan from the kitchen on the hottest nights. One big downside we had was not knowing that the gym, pool and spa had been permanently closed before arriving with no prior notice. We would have almost certainly booked somewhere else if we knew in advance. Staff were very good about this though and gave us a discount. The food was a good standard but really lacked finesse for the prices charged. Breakfast was very good though and the staff made the difference throughout.

Amazing property for a retreat! The staff is amazingly helpful and great attention all the time. The areas you can have a walk around the property are beautiful. SPA, GYM and POOL are incredible!