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Hotel Rancho Luna

Photo gallery for Hotel Rancho Luna

Featured Image
On the beach, beach massages, beach volleyball
View from Room
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of Hotel Rancho Luna

Hotel Rancho Luna

2.5 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
Carretera Pasacaballo Km 17½, La Campana, Cienfuegos, Cienfuegos, 55100

Explore the area

  • Popular LocationRancho Luna Beach9 min walk
  • Popular LocationLuna Lighthouse4 min drive
  • Popular LocationGuanaroca Lake7 min drive
  • AirportCienfuegos (CFG-Jaime Gonzalez)20 min drive

Choose dates to view prices

About this area

Cienfuegos

Located in Cienfuegos, Hotel Rancho Luna is near the airport and on the beach. Tomas Terry Theater and Ferrer Palace are cultural highlights, and some of the area's landmarks include Luna Lighthouse and Palacio de Valle.

What's nearby

  • Rancho Luna Beach - 9 min walk
  • Luna Lighthouse - 4 min drive
  • Guanaroca Lake - 7 min drive
  • Palacio de Valle - 25 min drive
  • Castillo de Jagua - 68 min drive

Restaurants

  • La Acacia — 14 min walk
  • Rancho Cristal — 11 min drive
  • Bar piscina — 19 min drive
  • Bar — 21 min drive
  • La Punta — 21 min drive

About this property

Hotel Rancho Luna

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at Hotel Rancho Luna's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All rooms are individually decorated and offer showers and phones. TVs come with satellite channels, and other amenities that guests will find include ironing boards and desks.
Hotel Rancho Luna offers 222 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages and sports massages.

All-inclusive details

All-inclusive room rates at Hotel Rancho Luna are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transportation

  • Self parking on site (USD 1 per night)
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 3 restaurants and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Tennis

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
  • Self parking fee: USD 1 per night
  • In-room safe fee: USD 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9 AM to 7 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Rancho Luna Cienfuegos
Rancho Luna Cienfuegos
Rancho Luna
Rancho Luna Cuba
Rancho Luna Hotel
Rancho Luna Hotel
Rancho Luna Cuba
Hotel Rancho Luna Hotel
Hotel Rancho Luna Cienfuegos
Hotel Rancho Luna Hotel Cienfuegos

Frequently asked questions

Overall score and ratings

2.8
Rating 5 - Excellent. 4 out of 19 reviews
5 - Excellent 21%
Rating 4 - Good. 3 out of 19 reviews
4 - Good 16%
Rating 3 - Okay. 4 out of 19 reviews
3 - Okay 21%
Rating 2 - Poor. 1 out of 19 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 19 reviews
1 - Terrible 37%

3.4/5

Cleanliness

3.3/5

Staff & service

3.2/5

Amenities

3.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jun 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst of the worst, the attention since you enter is pessimistic. The workers do not take care of you in anything. The cleaning in the rooms is the worst. I recommend that if you plan to go to that hotel change your mind.
Stayed 4 nights in Jun 2019

1/5 Terrible

Disliked: Staff & service
Stayed 2 nights in Jun 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and beach, friendly staff, quiet, relaxing place.... rooms are dated and not in great shape but I will definitely return.
Stayed 4 nights in Jan 2019