Title: El Refugio Hotel Colca - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Refugio Hotel Colca Riverwalk hotel with 2 outdoor pools and free breakfast ![Interior](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/31a34578.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/782bae54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily full breakfast](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/efde5b91.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/c013d787.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/75d3bd02.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Refugio Hotel Colca, high in the mountains, offers a comfortable base with breakfast included. Relax in the garden, challenge friends in the arcade/game room, cool off in the outdoor pool, or enjoy evening barbecues under starry skies. 7.2 Good ## Popular amenities - Bar - Pool - Room service - Breakfast included - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates # Tonight [Sep. 16 - Sep. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=15479724&PinnedHotelID=15479724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=15479724&PinnedHotelID=15479724&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=15479724&PinnedHotelID=15479724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=15479724&PinnedHotelID=15479724&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=15479724&PinnedHotelID=15479724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=15479724&PinnedHotelID=15479724&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=15479724&PinnedHotelID=15479724&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=15479724&PinnedHotelID=15479724&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Room](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/3c504e99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds ### Highlights Balcony or patio Heating Rainfall showerhead Bathrobes Shower/tub combination Hair dryer Private bathroom Daily housekeeping - 301 sq ft - Mountain view - Sleeps 2 - 2 Double Beds ![Room](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/3c504e99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Balcony or patio Heating Rainfall showerhead Bathrobes Shower/tub combination Hair dryer Private bathroom Daily housekeeping - 301 sq ft - Mountain view - Sleeps 1 - 2 Twin Beds ![Triple Room](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/58167e26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Balcony or patio Heating Rainfall showerhead Bathrobes Shower/tub combination Hair dryer Private bathroom Daily housekeeping - Sleeps 4 - 2 Queen Beds and 1 Large Twin Bed ![Family Suite](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/20769f70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony or patio Separate sitting area Heating 2 bedrooms Bathrobes Hair dryer Rainfall showerhead Separate bathtub and shower - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Double Room](https://images.trvl-media.com/lodging/16000000/15480000/15479800/15479724/48507636.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Balcony or patio Separate sitting area Heating Bathrobes Hair dryer Rainfall showerhead Separate bathtub and shower Jetted bathtub - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChivay-Hotels-El-Refugio-Hotel-Colca.h15479724.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChivay-Hotels-El-Refugio-Hotel-Colca.h15479724.Hotel-Information) ## About the area Located in Chivay, El Refugio Hotel Colca is in the mountains and on the riverwalk. The area's natural beauty can be seen at Thermal Baths of La Calera and Cerro Huilcana, while Museum of Yanque and Museo Yanque are cultural highlights. [Visit our Chivay travel guide](https://www.expedia.ca/Chivay.dx6051579) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-15.65410%2C-71.62014&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pAXJzKENIbwnRRpBczAqRdK1MPk=) Valle del Colca, Chivay, Arequipa, 4145 ### What's nearby - Chivay Arena - 5 min drive - 4.1 km - Astronomical Observatory - 5 min drive - 4.5 km - Thermal Baths of La Calera - 12 min drive - 8.5 km - Uyu Uyu - 13 min drive - 8.1 km - Colca Archaeological Natural Museum - 16 min drive - 8.9 km ### Getting around - Arequipa (AQP-Rodriguez Ballon Intl.) - 163 min drive ### Restaurants - ‪Restaurante Turistico Misti Wasi - ‬3 min drive - ‪Portales de Chivay - ‬3 min drive - ‪El Remanso Del Colca - ‬2 min drive - ‪Restaurant Ruristico Cusi Runa - ‬3 min drive - ‪Qhapaq Nan - ‬4 min drive ## About this property ### El Refugio Hotel Colca Hotel in the mountains You can look forward to free full breakfast, a terrace, and a coffee shop/cafe at El Refugio Hotel Colca. Free WiFi in public areas is available to all guests, along with a garden and an arcade/game room. You'll also find perks like: - 2 outdoor pools - Free self parking - A front-desk safe, a 24-hour front desk, and a billiards/pool table - Luggage storage, tour/ticket assistance, and barbecue grills Room features All guestrooms at El Refugio Hotel Colca offer comforts such as bathrobes. More amenities include: - Bathrooms with rainfall showers and shower/tub combinations - Balconies or patios, heating, and daily housekeeping ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - Free full breakfast available daily 5:30 AM to 8:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - Arcade/game room - Billiards/pool table ### Family friendly - 2 outdoor pools - Arcade/game room - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - In the mountains - On the riverwalk - Terrace ### More - Smoking not allowed ## Room amenities ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Food and drink - Limited room service ### More - Heating - Phone ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 45.0 per night Cribs (infant beds) are available for USD 25.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: 10 percent - You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%). We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: USD 25.0 per night - Rollaway bed fee: USD 45.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 20121563160 ### We should mention Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies ### Property is also known as El Refugio Colca Chivay El Refugio Hotel Colca Hotel El Refugio Hotel Colca Chivay El Refugio Hotel Colca Hotel Chivay ## Frequently asked questions ### Does El Refugio Hotel Colca have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at El Refugio Hotel Colca? > As of Sept 16, 2025, prices found for a 1-night stay for 2 adults at El Refugio Hotel Colca on Sept 24, 2025 start from CA $164.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chivay-Hotels-El-Refugio-Hotel-Colca.h15479724.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is El Refugio Hotel Colca pet-friendly? > No, pets are not allowed at this property. ### How much is parking at El Refugio Hotel Colca? > Self parking is free at this property. ### What time is check-in at El Refugio Hotel Colca? > Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. ### What time is check-out at El Refugio Hotel Colca? > Check-out is at 11:00 AM. ### Where is El Refugio Hotel Colca located? > Situated on the riverwalk, this hotel is within 3 mi (5 km) of Chivay Arena, Astronomical Observatory, and Cathedral Of Chivay. Museum of Yanque and Church of Yanque are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Refugio Hotel Colca Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 7.0 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 4 8 - Good 3 6 - Okay 2 4 - Poor 2 2 - Terrible 1 ### 10/10 Excellent #### Kamla Jun 9, 2024 Beautiful setting. Peaceful. Relaxing. ##### Kamla Stayed 1 night in Jun 2024 ### 10/10 Excellent #### wolfgang Mar 6, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nestled in the gorge of the Colca The hotel worked really well for our family. The family suite had amazing views and space for children and adults. While in the thermal bath the pet baby alpaca came by watch to the children's delight. We enjoyed meals and found the staff friendly and accommodating. Finding hot water bottles in our beds was a delight. ##### wolfgang ### 8/10 Good #### Teresita, Tennessee Jan 27, 2020 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Hotel and surroundings were beautiful. Location was great and restaurant staff was super friendly. The lady who did our check in and check out was not so friendly and she kept our passports and forgot to give them back. The hotel called our tour guide and thankfully we were at the canyon and able to return to Chivay to retrieve it. The tour guide said that this is a common occurrence at this hotel and a major inconvenience. Management needs to address this issue. Otherwise the hotel was wonderful. ##### Teresita Stayed 1 night in Jan 2020 ### 2/10 Terrible #### IGOR Jan 7, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ужасный отель. Отопления нет. Номера ледяные. В ресторан через улицу. Завтрак очень скуден. Один из самых плохих отелей за все времена. ##### IGOR Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller Jul 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chivay Good starting point for Colca by car ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Allison Apr 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful and relaxing place! Beautiful location, the hot springs were wonderful and there's access to the river. Staff was very nice and accommodating even though our Spanish is terrible. They helped us connect with our tour to Colca Canyon in the morning. Breakfast buffet was nice. The room was cozy and comfortable. ##### Allison Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller Jan 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Jan 2019 ### 6/10 Okay #### frederic Oct 14, 2018 Liked: Cleanliness Disliked: Room comfort ##### frederic Stayed 1 night in Oct 2018 ### 8/10 Good #### Andrea, Berlin Jun 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Älteres Hotel mit kleinen Extras Das Hotel ist schon einige Jahre älter. Es wird aber liebevoll gepflegt inkl. toller Grünanlagen. Die Zimmer sind groß, Ausstattung etwas in die Jahre gekommen (Heizer muss dringend ausgetauscht / geprüft werden) aber meist funktionstüchtig. Die Wärmeflasche abends im Bett ist toll und wir haben uns sehr über die Extraportion Wärme gefreut. Die heiße Quelle war bei unserem Besuch eher lauwarm und auch nicht so super einladend - vieleicht auch weil wir vorher bessere besucht haben. Das Frühstück ist durchschnittlich und macht satt. Das Abendessen hingegen ist sehr lecker und hat uns begeistert. Wir würden auf jeden Fall wieder kommen da Preis-Leistung auf jeden Fall stimmen. ##### Andrea Stayed 2 nights in May 2018 ### 6/10 Okay #### Joan, canada May 9, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service We arrived in pouring rain and needed to haul our stuff a considerable distance down rocky stairways to get to reception. To make matters worse my husband was sick. This was the low point of our trip. The building structures were lovely but the service was lacking. Finishing touches just were not there even tho hot water bottles were deliver ed. Try to get a taxi it Yanque- interesting place to walk about. ##### Joan Stayed 2 nights in Apr 2018 ### 4/10 Poor #### Luis Alberto Maria Apr 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Reclamo de forma de pago por la estadia Tengo que manifestar mi desacuerdo con la política de pago, ya que fui con un grupo familiar y reserve 2 días, pero en el primer día uno de los integrantes del grupo sufrió un accidente, en la poza termal y teníamos que regresar a AQP, pedi cancelar y me indicaron que la reserva era por dos días y se tenia que pagar completo, después de aceptar esto y proceder a pagar con mi tarjeta Diners no aceptaban el cobro en dolares y procedían al cambio en moneda local a un valor muy alto, esto me obliga a cancelar al contado en dolares , cada cliente debe tener la opción de pago en cualquier moneda mas si es turista! ##### Luis Alberto Maria ### 4/10 Poor #### Verified traveller Jan 5, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort dirty bathroom and room expensive price for what you get ##### Verified traveller Stayed 2 nights in Dec 2017