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Reviews of VIBE INN - WHIRLPOOL SUITES

2.5 out of 5
VIBE INN - WHIRLPOOL SUITES
7307 Ogden Ave, Lyons, IL

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 96 reviews" "
Rating 8 - Good. 25 out of 96 reviews" "
Rating 6 - Okay. 12 out of 96 reviews" "
Rating 4 - Poor. 5 out of 96 reviews" "
Rating 2 - Terrible. 8 out of 96 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mario

Liked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Catelynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
jacuzzi was great, lots of hot water. fun night for sure
Stayed 1 night in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Darius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back soon thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Maisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

David Dobson

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 1 night in Feb 2024

4/10 Poor

Olivia C

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not what I was hoping for
Ehhh, I guess I only read the GOOD reviews. No jacuzzi tub in our room, bed was NOT good, pretty average & ok for the price. Better have CASH for the tv remote & room key! QUARTERS & a container, if you want ice. I really thought I booked a jacuzzi room, but after all of the above, I wonder if I’d have to have fed dollar bills into the jacuzzi?!!
Stayed 1 night in Feb 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Micheaux C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that everything about this property was clean and quiet!
Stayed 1 night in Feb 2024

2/10 Terrible

Kaitlyn

Stayed 1 night in Jan 2024

6/10 Okay

John

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lashane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Deshonte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mynor

Stayed 1 night in Dec 2023

8/10 Good

Deshonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Eric

Liked: Staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New stay
Great neighborhood
Stayed 3 nights in Oct 2023

8/10 Good

Emery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Whirlpool Makes The Room
My experience at this property was a bit unique. The staff here were more than helpful and accommodated all of my needs. There were a few things worth noting. The property requires your deposit for incidentals be in cash. Nowhere on their hotel page nor during the booking process does it mention being strictly cash. The room was OK but no closet or storage area for clothing or luggage. Had the room been economy I wouldn't have minded it but this was supposed to be the king whirlpool suite. The bed linens were very thin and not the best quality. I would suggest bringing your own blanket if you prefer sleepng in warmth. Although I had requested a non-smoking room there was a stagnant smoke odor in the area. Maybe it wasn't in that specific room but the smell was all over my clothes and the items in my suitcase after making it home. The best amenity by far is the whirlpool. Experiencing that made the other issues disappear. If you plan to stay here I would strongly recommend booking a room with a whirlpool.
Stayed 1 night in Oct 2023

8/10 Good

Michella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the big tub, didn’t like having to pull cash out to get it right back.
Stayed 1 night in Oct 2023

10/10 Excellent

Imara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Charles

Front desk acted like they didn’t really care whenever I returned to my room my wouldn’t work had to go front desk every time to get key reauthorized housekeeping was very good
Stayed 3 nights in Oct 2023

8/10 Good

Berri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came into the city for a 3 night event at the United Center. Easy check in and out process. Room was pretty clean and mostly quiet. Could update carpets. We were comfortable. Would have enjoyed a little extra lighting and outlets. Jacuzzi tub worked great! We had an emergency and the front desk was there to help within 20 minutes. We will be back!
Stayed 3 nights in Oct 2023

6/10 Okay

Tilman

Liked: Amenities
Disliked: Property conditions & facilities
Use a car to get to this place as it is pretty far away from rapid transit. I chose it because of the proximity to the Brookfield Zoo - great place! The biggest turn off was the difficulty I had with my check in. The only way I could key in my credit card pin number was to either contort my hand through the slot at the bottom of their security glass - which was impossible - or give my pin number to the clerk to enter the digits into the key pad - or pay cash. How hard can it be to deepen the opening on the counter so that the credit card machine can be passed through for the customer to enter their credit card information. Ridiculous! But that's not all. I tightened the screws of the toilet seat in the room as it was sliding back and forth. I also went and bought new batteries for the television remote as it wasn't working. Turned out that the remote had an issue. I chose to use the shower instead of the whirlpool in the room.
Stayed 5 nights in Oct 2023

10/10 Excellent

lakicha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Gracious

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not kept clean, nothing in place for a hotel. No microwave or even to give you just hot water. The staff don't make any effort to meet the need of the customer. First room I was checked in had a leaking roof. The rooms smell dusky and carpet is dirty. Will not come back.
Stayed 4 nights in Sep 2023

10/10 Excellent

Giang

Stayed 1 night in Aug 2023

6/10 Okay

Taylor

It was ok
Stayed 1 night in Aug 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Wendy

Stayed 2 nights in Jul 2023

8/10 Good

Antje

Travelled with partner
Liked: Cleanliness, staff & service
Für den Preis bekamen wir eine gute durchschnittliche Unterkunft, schon ein wenig abgewohnt, aber sauber und das Personal ist freundlich. Ein täglicher Zimmerservice und gute Anbindungen an den öffentlichen Nahverkehr in Richtung Downtown Chicago zeichnen das Motel ebenso aus, wie ein sicherer Stellplatz für das Auto. Die Umgebung macht einen guten Eidruck, besteht aus Einfamilienhäusern und ist auch nach Einbruch der Dunkelheit recht sicher. Fazit: gerne wieder!
Stayed 2 nights in Jul 2023

8/10 Good

Trina

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Denisha

Liked: Cleanliness, staff & service, property conditions & facilities
It is affordable and clean
Stayed 1 night in Jul 2023

6/10 Okay

Matthew

I was scrolling through the tv stations and straight porn popped up. Didn’t realize it was that kind of place, thank god I didn’t have my kids! Lol
Stayed 1 night in Jun 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Lashane

Liked: Cleanliness, staff & service, property conditions & facilities
Love the jacuzzi comfortable room
Stayed 1 night in Jun 2023

10/10 Excellent

Samantha

Stayed 3 nights in Jun 2023

10/10 Excellent

Grace, Howell

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean place to sleep and enjoy.
Stayed 1 night in Jun 2023

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service
Everything was nice
Stayed 1 night in May 2023

8/10 Good

Shuai

Stayed 3 nights in May 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't know they require $100 cash (only cash) upon check in (own fault didn't take time to read the small print), but they had an ATM right in the lobby. At check-out, they inspect the room and if everything looks good, nothing damaged, you get your $100 cash back (cash, actual green bills!).
Stayed 1 night in May 2023

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but clean and good price
Stayed 1 night in Apr 2023

2/10 Terrible

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service
The hotel and room was very nice. Checking in was terrible!! I reserved a room thinking it was a whirlpool suite. I was trying to cancel but the cancel button would not work. Finally after trying to get a hold of anyone at customer service to switch to another room. I just got another room on my own. Getting charged double now. Help me. Wendy
Stayed 1 night in Apr 2023

2/10 Terrible

Veronica

Disliked: Staff & service, amenities, property conditions & facilities
The dates that were reserved were the wrong dates, they had a bad attitude, ii paid for a room i didn’t even stay in and i asked if i could reschedule and get a different night, she said there was nothing she could do to help me even though it was a mistake, she didn’t even try to find a solution, and was really rude
Stayed 1 night in Apr 2023

10/10 Excellent

Xavier

Stayed 1 night in Apr 2023

8/10 Good

lilia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was dirty, but I cleaned it myself since I was only gonna be there one night