All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 753 out of 1011 reviews" "
10 - Excellent
753
Rating 8 - Good. 184 out of 1011 reviews" "
8 - Good
184
Rating 6 - Okay. 39 out of 1011 reviews" "
6 - Okay
39
Rating 4 - Poor. 17 out of 1011 reviews" "
4 - Poor
17
Rating 2 - Terrible. 18 out of 1011 reviews" "
2 - Terrible
18
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Teresa
May 27, 2024
Liked: Amenities
Great place to stay!
Teresa
Stayed 2 nights in May 2024
Response from Vanessa on May 27, 2024
Thank you for taking the time to review your stay with us. We look forward to welcoming you back in the near future.
Room are spacious the staff is above and beyond. There is a special interestin detailes
Andrew
Stayed 1 night in May 2024
Response from Emily on May 26, 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed your time at our property, and are especially grateful for your compliments towards our staff and service. We look forward to welcoming you back sometime soon.
The staff seem to have a commitment to quality and cleanliness. Everyone on staff was attentive to our needs, like people helped us to the elevator, front desk helped us with questions and even nice when we ordered snacks at midnight.
Michael
Stayed 1 night in May 2024
Response from Emily on May 26, 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed your time at our property, and are especially grateful for your compliments towards our staff, service, and cleanliness. We look forward to welcoming you back sometime soon.
10/10 Excellent
Janette
May 23, 2024
Clean and quiet
Janette
Stayed 1 night in May 2024
Response from Emily on May 23, 2024
Thank you for taking the time to review your stay with us. We hope to see you again sometime in the near future!
10/10 Excellent
Apoorav
May 22, 2024
Liked: Cleanliness, staff & service
A bit expensive but good
Apoorav
Stayed 1 night in May 2024
Response from Emily on May 23, 2024
Thank you for taking the time to review your stay with us. We hope to see you again sometime in the near future!
Thank you for taking the time to review your stay with us. We value all of our guest feedback and are glad to hear you enjoyed your stay with us. We hope to welcome you back again sometime soon!
Thank you for taking the time to review your stay with us. We value all of our guest feedback and are glad to hear you enjoyed your stay with us. We hope to welcome you back again sometime soon!
Thank you for taking the time to review your stay with us. We value all of our guest feedback and are glad to hear you enjoyed your stay with us. We hope to welcome you back again sometime soon!
Thank you for taking the time to review your stay with us. We value all of our guest feedback and are glad to hear you enjoyed your stay with us. We hope to welcome you back again sometime soon!
Thank you for taking the time to review your stay with us. We value all of our guest feedback and are glad to hear you enjoyed your stay with us. We hope to welcome you back again sometime soon.
10/10 Excellent
Irina
Travelled with family and small children, Business traveller
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed your time. We hope to see you again sometime in the near future.
Courteous staff, clean property and great location
Narayan
Stayed 1 night in May 2024
Response from Vanessa on May 11, 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed your time. We hope to see you again sometime in the near future.
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed our continental breakfast. We hope to see you again sometime soon!
The biggest issue we had with our room was the thermostat. It was difficult to figure out and the fan ran loudly the entire time of our stay no matter what setting we tried.
Nichole
Stayed 1 night in Apr 2024
Response from Vanessa on Apr 28, 2024
Thank you for taking the time to review your stay with us. We will be addressing your comments with our team and hope we can see you again in the future for an improved visit.
10/10 Excellent
Darin
Travelled with partner
Apr 28, 2024
Liked: Property conditions & facilities
Easy access for every thing we wanted to do
Darin
Stayed 1 night in Apr 2024
Response from Vanessa on Apr 28, 2024
Thank you for taking the time with letting us know how your recent stay was. We're glad you enjoyed yourself on our property. We hope to welcome you back in the near future. Have a wonderful day.
Thank you for taking the time with letting us know how your recent stay was. We're glad you enjoyed yourself on our property. We hope to welcome you back in the near future. Have a wonderful day.
10/10 Excellent
Stacey
Apr 13, 2024
Stacey
Stayed 1 night in Apr 2024
Response from Vanessa on May 3, 2024
Thank you for taking the time to review your stay with us! We hope to see you again sometime soon.
We just were there to check in at 3 and left at 4 am the next morning
andrea
Stayed 1 night in Apr 2024
Response from Front Desk Agent on Apr 12, 2024
Thank you for taking the time in completing this survey. We're glad to see that you enjoyed your stay here with us. We hope to welcome you back in the near future. Have a lovely and wonderful day!
Thank you for taking the time in completing the survey. We're glad to see that you enjoyed your stay here with us. We hope to welcome you back in the near future. Have a lovely and wonderful day!
Thank you for taking the time in completing the survey. We're glad to see that you enjoyed your stay here with us. We hope to welcome you back in the near future. Have a lovely and wonderful day!
Thank you for taking the time to review your stay with us. We look forward to seeing you again!
10/10 Excellent
Nihat
Apr 3, 2024
Nihat
Stayed 1 night in Apr 2024
Response from Vanessa on Apr 23, 2024
Thank you for taking the time in completing the survey. We’re glad to see that you enjoyed your stay here with us. We hope to welcome you back in the near future. Have a lovely and wonderful day!
My one-night stay at this hotel was superb! The staff were welcoming, the room was stylish and clean, and the location was convenient. Highly recommended for a short stay!
Stepan
Stayed 1 night in Mar 2024
Response from Vanessa on Mar 31, 2024
Thank you for taking the time to review your stay with us. We hope to see you again in the near future.
Thank you for taking the time to review your stay with us. We are glad to see you enjoyed your time and look forward to seeing you again in the near future!
Thank you for taking the time to review your stay with us! We are happy to hear that you enjoyed your time with us. We hope to see you again sometime in the near future
Everything was in a walking distance, Great staff, parking was right in front of the building is a plus.
Brandon
Stayed 2 nights in Mar 2024
Response from Ingrid on Mar 25, 2024
Thank you for taking the time to review your stay with us! We are happy to hear that you enjoyed your time with us. We hope to see you again sometime in the near future
Decent price and place is nice. Here on Sunday and bar not open though, no one to work. Ugh
Darrin
Stayed 1 night in Mar 2024
Response from Ingrid on Mar 25, 2024
Thank you for taking the time to review your stay with us! We are happy to hear that you enjoyed your time with us. We hope to see you again sometime in the near future
This hotel is very nice. Not quiet, due to consistent airplane noise but that wasn’t an issue as we knew we were close to the airport and it wasn’t unexpected. Friendly and helpful staff. Highly recommend this Hampton Inn & Suites for accommodations.
Nicole
Stayed 1 night in Mar 2024
Response from Vanessa on Mar 13, 2024
Thank you for taking the time to review your stay with us. We hope to see you again sometime in the near future.
It was a nice hotel - but we had to pay $20 dollars for parking if you where staying the night !? Isn’t that what a hotel is for !? And they had the parking fee pending on my cc 3 times ????
Lorie
Stayed 1 night in Feb 2024
Response from Emily on Feb 27, 2024
Thank you for taking the time to review your stay with us. While we appreciate your compliments towards our hotel, we are saddened to hear that you were disappointed with the parking situation. Unfortunately, due to our proximity to O'Hare International Airport, we are required to charge our guests for parking per the city of Rosemont. We hope we can see you again sometime in the future for an improved visit!