All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property is currently being remodeled, over all, very nice updates. Our room was beautiful and clean. The pool was really crowded and pretty small.
Would have been 5 stars except the air conditioning unit sounded like a jet engine revving up, and it was very loud. It was so bad it would rattle the door to the bathroom. It was very hard to sleep.
Paul
Stayed 1 night in Apr 2024
10/10 Excellent
Porsha
Travelled with family, Travelled with family and small children
Property was well kept, staff was nice, only complaint i have is the ice machine on the second floor was out of order, and was making an odd noise that kept waking me up out of my sleep.
I was disappointed in the room service. I expected the housekeeping service to visit your room daily without you asking for it. While I didn't excessively use the room, I expected that the towels would be changed or replaced daily and the bed would be made daily.
On the day of departure, I went to breakfast to find that there wasn't any milk for the cereal that I had decided to eat.
Otherwise the room plan is akin to a small apartment which I appreciated.
What stood out from this property vs a normal Hampton Inn experience is 1) The availability of suites which provide a little more room for those who need it; and 2) A very good gym, including a number of good weight machines in addition to free weights and cardio options.
I loved the cozy suite,it was clean,everyone was very friendly,greeting was marvelous( front desk worker ,loved her), and the breakfast was to die for I am a sanitation manager ,and the food was tasty,presentable,hot ,clean area ,just very well put together, i loved my stay and ill be back very soon!
Kimberly
Stayed 2 nights in Mar 2024
Response from Stephanie on Apr 4, 2024
Thank you for giving us your feedback, I am so happy you enjoyed your stay. Can't wait to see you next time.
Wonderful hotel!! We felt very comfortable. The staff were very accommodating, the room was clean and comfortable, the free breakfast was delicious, and it was a great property in general!
Aubree
Stayed 2 nights in Mar 2024
Response from Stephanie on Apr 4, 2024
Thank you for giving us your feedback, I am so happy you enjoyed your stay. Can't wait to see you next time.
10/10 Excellent
Timothy
Mar 9, 2024
Timothy
Stayed 1 night in Mar 2024
Response from Stephanie on Apr 4, 2024
Thank you for giving us your feedback, I am so happy you enjoyed your stay. Can't wait to see you next time.
4/10 Poor
Matt
Travelled with family
Mar 4, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Our room did not have AC at it was almost 80 degrees in the room. Only option to cool room down was to open window - however this brought in lots of noise as property close to highway.
Matt
Stayed 1 night in Mar 2024
Response from Stephanie on Apr 6, 2024
Thank you for letting us know about your stay, we're doing everything we can to fix the issue.
4/10 Poor
Jose
Feb 28, 2024
Disliked: Staff & service
Jose
Stayed 1 night in Feb 2024
Response from Stephanie on Apr 6, 2024
Thank you for staying with us. I appreciate you taking the time to give us your feedback.
Staff had a nasty attitude. Put me on a floor that was under construction
Arron
Stayed 2 nights in Feb 2024
Response from Stephanie on Apr 6, 2024
Thank you for staying with us. I appreciate you taking the time to give us your feedback. I apologize for your experience here. I hope you will give us the opportunity to make it right.
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
6/10 Okay
Verified traveller
Travelled with group
Feb 4, 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
No AC, hot in the winter even
Not a bad stay for a decent price. Our room was on the 6th floor and was 76 degrees in February the entire time. There was nothing they could do as they don’t have AC.
Verified traveller
Stayed 2 nights in Feb 2024
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
10/10 Excellent
Kartajma
Travelled with family
Jan 29, 2024
Liked: Staff & service
Kartajma
Stayed 3 nights in Jan 2024
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
10/10 Excellent
Christiana, LISLE
Travelled with family and small children
Jan 28, 2024
Great front desk staff-very friendly ladies. Pool area could have been cleaner. Lots of hair, food on the floor. Nice pool towels and plenty of them. Thank you for that!
Christiana
Stayed 1 night in Jan 2024
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
I’ve been booking this hotel when it was a Marriott for last 2.5 years. Very impressed on how overnight that Hampton staff improved the customer experience. Now exceptional coffee in the lobby all day and free parking. Often it is these simple basics that can keep consumers from shopping elsewhere. Well done! May be back next week.
Love this place very beautiful indoor/ outdoor pool area with hot tub, room are cleaned and comfortable, first desk agent Shirley was very helpful and knowledgeable about area surrounding the hotel , manager Stephanie is always available to assist you with your needs and questions
Natasha
Stayed 1 night in Jan 2024
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
8/10 Good
Kim
Jan 2, 2024
Kim
Stayed 2 nights in Dec 2023
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.