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Reviews of Best Western At O'Hare

2.5 out of 5
Best Western At O'Hare
10300 W Higgins Road, Rosemont, IL

Reviews

7.4

Good

Rating 10 - Excellent. 649 out of 1778 reviews" "
Rating 8 - Good. 440 out of 1778 reviews" "
Rating 6 - Okay. 272 out of 1778 reviews" "
Rating 4 - Poor. 216 out of 1778 reviews" "
Rating 2 - Terrible. 201 out of 1778 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

rizwan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My recent hotel stay was exceptional, and I must commend employee Qaseem for his outstanding service and attention to detail
Stayed 1 night in May 2024

10/10 Excellent

Lily Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very convenient
Stayed 1 night in May 2024

10/10 Excellent

oleg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice location Close to airport
Stayed 1 night in May 2024

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do like the fact that it's so close to the airport, very accommodating staff despite circumstances the service has been truly amazing. Than you BW. Its a good experience very satisfied with the non smoking are
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tuyet

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 2 nights in Apr 2024

8/10 Good

aggie

Travelled with group
Liked: Cleanliness
I was there for a concert at Allstate Arena and it was really close and convenient. The elevator was broken so we had to carry our luggage up which was a little inconvenient but it’s alright. Staff was nice. Was transparent about fees. For the price point it’s a good option
Stayed 4 nights in Apr 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Glenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The towels were dirty.
Stayed 1 night in May 2024

2/10 Terrible

Denet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were organized,but towels were dirty and hing back to be used.Hair on the bed as it was never washed from the previous tenant.
Stayed 1 night in May 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, knowledgeable staff. I was alone and felt very safe and comfortable. Everything from online registration to check out was more than expected. I would and will definitely stay again and recommend. Definitely a great place and more than reasonable price
Stayed 1 night in May 2024

10/10 Excellent

Reginald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's was comfortable
Stayed 1 night in May 2024

8/10 Good

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was good. Perhaps improve the customer service to pick guests up on time. My husband and I called the front desk five times, but no one answered. We ended up walking through the rain to the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Radamex

Business traveller
It’s what I needed!
Stayed 2 nights in Apr 2024

6/10 Okay

Cynthia, Chicago

Travelled with family, Business traveller
Disliked: Staff & service, amenities
See my stars
Stayed 1 night in Apr 2024

6/10 Okay

Dane

Disliked: Staff & service, property conditions & facilities
Meh. Marginal at best.
Stayed 1 night in May 2024

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room had previous water problem with door and ceiling showing repairs. Toilet old and way low. Long carpeted halls very difficult for rolling luggage. Main elevator broken. Staff however were very friendly and made the stay a pleasant experience.
Stayed 1 night in May 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient. Close to the airport, close to food and close to the Allstate arena, where our concert was being held. The staff were friendly and helpful, and having a shuttle to take us to and from the airport, as well as a breakfast included, made tbis a grea value
Stayed 2 nights in Apr 2024

10/10 Excellent

SUBHAKARARAO, tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

4/10 Poor

Zoran, Schaumburg 60193

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Mostafa Kamel Hussein, Albuquerque

Disliked: Property conditions & facilities
It took long time to get the hotel shuttle from airport to the hotel
Stayed 1 night in May 2024

8/10 Good

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything
Stayed 1 night in May 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Sally

Travelled with family
Liked: Staff & service
The property is old and has a slight musty smell. Tight quarters in the bathroom.
Stayed 1 night in May 2024

8/10 Good

meri

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly , great choice for breakfast
Stayed 1 night in May 2024

10/10 Excellent

Roger

Very tired Hotel. But sufficient and very friendly
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and close to O’Hare airport
Stayed 1 night in May 2024

8/10 Good

Jadyn

Liked: Cleanliness
Stayed 2 nights in Apr 2024

4/10 Poor

Teilah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we got to the room there where only two outlets that worked so half of the lights didn’t turn on. we couldn’t use any of our hair tools because the outlets in the bathroom didn’t work. there where stains on the curtains and the bedsheets as well.
Stayed 3 nights in Apr 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
i didn’t know u had to be 21 to check into a room
Stayed 1 night in May 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice staff was nice and courteous room was clean and breakfast was really good.
Stayed 1 night in May 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wes nice and it is close to the Allstate Arena.
Stayed 1 night in May 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport. free shuttle and breakfast, helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Chaney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, I had a quick easy check-in. The room was clean. I would recommend it.
Stayed 1 night in May 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Rooms and Beds
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Night check-in very fast, easy. Night clerk courteous and helpful. Good shuttle driver and quick pickup.
Stayed 1 night in Apr 2024

6/10 Okay

claudia

Stayed 1 night in Apr 2024

4/10 Poor

Soohwan

Ok
Stayed 1 night in Apr 2024

10/10 Excellent

Beryl

Person maintaining the breakfast service was outstanding.
Stayed 1 night in Apr 2024

10/10 Excellent

Lakeesha

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with a goos price, I always stay here when catching a early flight. Close to airport w/ free shuttle and economical pricing for parking
Stayed 1 night in Apr 2024

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the O'hare airport. Shuttle comes regularly and nice drivers. Hotel staff is pleasant and nice to deal with after a long day of travel. Room is fairly quiet considering its by the airport. Hotel is very clean. Standard breakfast offering. Id stay here again.
Stayed 1 night in Apr 2024

2/10 Terrible

lulu

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property isnt Property cleaned inside or out
Stayed 1 night in Apr 2024

4/10 Poor

Z'Wane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator doesn’t work
Stayed 6 nights in Apr 2024

10/10 Excellent

Shramishtha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport
Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Closest elevator was broken, was not told this by the front desk. Had to roll 6 heavy suitcases down ripply old carpet for 2 hallways, bags kept falling over. Breakfast ended at 10 or earlier not 10:30 like the site said. Tried to call the front desk to ask a question and no one ever picked up. Room smelled weird but was ok after we put the ac on, or maybe I just got used to it. There's a fast food place in the parking lot so that's nice.
Stayed 1 night in Apr 2024

8/10 Good

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed bc of the shuttle service. Room clean. Feel that cost was reasonable for what I received
Stayed 1 night in Apr 2024

4/10 Poor

Zoran, Schaumburg 60193

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2024

8/10 Good

John Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a very good stay
Stayed 1 night in Apr 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024