Chestnut Street Tours and Activities

Had a fantastic view of the bay from our window. Clean. Friendly staff. Would stay again.

I liked this place but like everyone else who is trying to save a buck in this economy, they overlook the little things. The window was very dirty. The air conditioning units look and sound like they came out of the 90's, it sounded like a truck driving by every time the compressor kicked on. The escutcheon in the shower was not attached to the wall and wobly when showering, but the hot water was very satisfying. I dont understand why the bathroom door swings into the bathroom. It makes it really awkward to come into the bathroom and actually try to shut the door. If you are seated on the toilet, the door swings in and hits your knees. You practically have to be in the tub in order to be able fully open or close the door unimpeded, which was awkward. The staff was very kind and accommodating. The ambiance in the public areas was pleasant. The location was absolutely perfect and we had a decent view of the Golden Gate Bridge which was a pleasant surprise. public transit was right outside the hotel. The breakfast was well laid out and well staffed, it was clean and efficient, but the eggs were watery both days of our stay which made it was pretty clear that they use dehydrated egg powder instead of fresh eggs and the potato option was cold both days as well. Breakfast was available from 630 to 1030 and we had breakfast at the 730 hour both mornings for reference. I enjoyed the fresh fruit and bread bars while the bacon and sausage links were decent.

Great location, property, and staff. Only complaint is the water pressure in showers. Eco-friendly gone too far. For $900 a night, I'd like to be able to wash the shampoo out and feel refreshed.