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Malmaison Cheltenham

4.0 star property
Travelers unwind at this eco-certified retreat where the restaurant serves delicious meals and guests can enjoy drinks delivered right to their rooms

Choose dates to view prices

Malmaison Cheltenham combines upscale comfort with eco-consciousness. Guests enjoy tranquility in the library, pamper themselves at the hair salon, or take in terrace views. Free WiFi is available throughout, and the attentive staff consistently earns praise from visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
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Lunch and dinner served
Queens Hotel Cheltenham
Cheltenham
  • Pet friendly
  • Free WiFi
  • Restaurant
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9.0 out of 10, Wonderful, 1,000 reviews
The price is CA $149
CA $179 total
includes taxes & fees
May 28 - May 29
Queens Hotel Cheltenham
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 30.00 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Frequently asked questions

Is Malmaison Cheltenham pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Malmaison Cheltenham?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on May 31, 2026 start from CA $152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Cheltenham?

Check-out is at 11:00 AM.

Where is Malmaison Cheltenham located?

Situated in Cheltenham, this hotel is within a 5-minute walk of Parabola Arts Centre and Imperial Gardens. The Promenade and Statue of Edward Wilson are also within 10 minutes. Cheltenham Spa Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 506 out of 1005 reviews
Rating 8 - Good. 316 out of 1005 reviews
Rating 6 - Okay. 106 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great place and location for a Xmas stop over.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless all the staff were great really enjoyed our 2nights there
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Lovely hotel and staff. Would stay again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great room, lovely check-in staff and onsite parking. Close to everything
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Leyton

Liked: Cleanliness, staff & service
The hotel was lovely and well kept and the staff were very polite. However the 'cosy room' I booked was FAR FAR too small for the £143 I paid, it was at times just too small for two adults with bags to move around in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a great selection of food available at breakfast.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Upgraded room very nice. A little smelly but lovely size
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Happy to have an upgrade. The room was spacious and clean. Very comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chris

Liked: Amenities, property conditions & facilities
Lovely reception staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Incredible room (delu, lovely staff, great room service and the best cocktail menu!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the signature suite as a last minute booking and it was wonderful. The staff were exceptional, especially the receptionist and the night porter (tall bald man, I wish I had asked his name). The only let down was the lack of a cooked breakfast in the morning due to the chef not being able to get in, these things happen I understand, just a shame.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to Freddie and Alex and also staff at the breakfast. Comfy and cosy hotel with spacious rooms.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sam

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No chef and hence no cooked breakfast , which I was looking forward to Rooms was clean and check in efficient and friendly TV kept cutting out
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maxine

Liked: Cleanliness, amenities, property conditions & facilities
The staff are really friendly and service is excellent. The room was spotless and clean but it was the smallest room we have ever stayed in and we could hear noises from the other rooms such as the shower and noises above. Having a mirror on the dressing table would make a huge difference when putting on make up and doing hair etc.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel, great location with very friendly and helpful members of staff, rooms are to a high standard very big and spacious, highly recommended. Only thing let it down was lack of usb ports in the room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, great location, superb hotel!
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but the lighting was poor and kept turning off. Large but a bit weird to have the shower and bath in the bedroom. Breakfast was good and the dinner was also good. The parking is convenient and not to expensive. Staff were helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

R P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Located conveniently for access to the town.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, efficient and helpful and the Restaurant food (including breakfast) was perfect 🌟🌟🌟🌟🌟
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service with pleasant facilities
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Elaine

Lovely stay

Really comfortable, lovely room, staff really helpful, decoration lovely, close to town, wine bar, restaurants etc
Stayed 1 night in May 2025
Verified

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean. We stayed in Cheltenham for a wedding so unfortunately didn’t visit the rest of the hotel as we were short of time but it appeared to be very chic
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation, friendly helpful staff, excellent breakfast
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Judith

Liked: Amenities
Great stay and a fab location.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice room and friendly staff.
Stayed 1 night in Aug 2024