2/10 Terrible
Marshall
May 6, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
As I have already stated when first I first arrived at the hotel, this place is dirty!! The room particularly is dirty, in ill repair, noisy (you can hear doors slamming), no cleaning service (bed was not made, towels were not changed, bathroom was not cleaned etc. The breakfast area is pathetic! Coffee-Mate, really! No 1/2 & 1/2 and the coffee is weak weak weak. As far as the food, well, let's just call it industrialized cow or pig feed, There is no quality in the American hotel/motel platform anymore. I would rather pay twice the cost then be subjected to this level of accommodation. Motel Six is better, at least you know not to expect anything from that chain.
When I addressed the manager she said that the maintenance man recently left and the new one had not caught up with all the things on the list to fix. Hmm, then why rent those sub-standard rooms? Maybe hire two maintenance men. And, could the rooms not be cleaned? Puzzling at best. In addition, the lounge is not comfortable. It is portrayed as this hip and well decorated place, but is a poorly renovated old building with dark-toned paint colors and dim lighting, so that you cannot see the dirt and grime!
I have wasted enough of my time on this. So, my advice, book at the Indigo Hotel instead. Marshall
Marshall
Stayed 3 nights in May 2024