Restaurant

Reviews of Andrew Pinckney Inn

4 out of 5
Andrew Pinckney Inn
40 Pinckney St, Charleston, SC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 888 out of 1121 reviews" "
Rating 8 - Good. 180 out of 1121 reviews" "
Rating 6 - Okay. 37 out of 1121 reviews" "
Rating 4 - Poor. 10 out of 1121 reviews" "
Rating 2 - Terrible. 6 out of 1121 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, rooms comfortable and perfectly located. The front desk staff could have been a little more helpful. When asked for restaurant recommendations and activities in area - not very helpful - “there is a restaurant around the corner” “ market up the street” I would recommend the property -just an observation -usually front desk -concierge is usually friendlier
Stayed 2 nights in May 2024
Response from General Manager on May 27, 2024
Dear Phyllis, Please accept our gratitude for taking the time to review your stay at Andrew Pinckney Inn. We are thrilled to know you loved our well-appointed rooms and location. We value your comments regarding our frontdesk service and have taken note of them. We hope your exceptional experience will bring you back to visit with us again.Best Regards, Barry Hutto,General Manager

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room didn’t have a comfy chair, since we were elderly, but the staff moved one to our room. The staff was courteous, friendly and helpful. They messaged us numerous times offering any help to make sure our stay was perfect. We will definitely be back
Stayed 3 nights in May 2024
Response from General Manager on May 26, 2024
Dear Dean, Thank you for the great review of Andrew Pinckney Inn. It was a pleasure to read about your outstanding stay and how much you enjoyed our Southern hospitality. We work hard to deliver an excellent experience for our guests, and we appreciate you recognizing our devoted staff. Thank you again for your patronage! We look forward to seeing you folks again sometime soon.Best Regards, Barry Hutto,General Manager

6/10 Okay

Saroj

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and walking distance to historical sites.
Stayed 2 nights in May 2024
Response from GENERAL MANAGER on May 25, 2024
Dear Saroj, Thank you for choosing us during your visit to Charleston, South Carolina. We appreciate you sharing how much you enjoyed your time with us and our great location. Found in the heart of the historic district and recently restored, we love that our guests are right at the center of everything our charming city has to offer! We hope to host you again any time your travels bring you this way.Best Regards, Barry Hutto,General Manager

8/10 Good

GAIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great.Bathroom very tiny.otherwise the room was
Stayed 2 nights in May 2024
Response from General Manager on May 23, 2024
Dear Gail, Thank you for choosing to stay with us. We are thrilled to read you loved our convenient location and had a great time while you were here. However, we apologize for the concerns you had regarding the size of your bathroom. Please know our front desk is always available and happy to help make your stay more comfortable. It was a pleasure hosting your visit, and we look forward to seeing you again.Best Regards, Barry Hutto, General Manager

10/10 Excellent

Rebecca

Travelled with group
This is a perfect boutique hotel in the heart of Charleston. Walking distance to any restaurant, bar or shop you want to check out. Very satisfied with this experience/
Stayed 1 night in May 2024
Response from General Manager on May 23, 2024
Dear Rebecca, Thank you for the great rating! We appreciate you sharing how much you enjoyed your time with us and our great location. Found in the heart of the historic district and recently restored, we love that our guests are right at the center of everything our charming city has to offer! It was a pleasure accommodating you at Andrew Pinckney Inn, and we hope to see you again soon. Best Regards, Barry Hutto General Manager

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from General Manager on May 22, 2024
Dear Kelly, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Andrew Pinckney Inn. We hope to have the pleasure of doing so again on your next visit.Best Regards, Barry Hutto General Manager

10/10 Excellent

Karren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly Breakfast was wonderful every morning!
Stayed 2 nights in May 2024
Response from General Manager on May 20, 2024
Dear Karren, Thank you for being our guest and for your valuable feedback. We enjoyed reading your comments about the excellent hospitality you received from our associates and are delighted to have exceeded your expectations. It is great to know you loved our delicious breakfast, too. On behalf of everyone here at Andrew Pinckney Inn, we invite you to stay with us again!Best Regards, Barry Hutto, General Manager

8/10 Good

pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Miss Cynthia in the breakfast room gets our vote for best employee. I require decaf coffee and gluten free breakfast options. Ms. Cynthia had decaf coffee ready and more GF items than the employee put out the previous days. Office was helpful and car retrieval was quick and easy. Great location to walk to everything in old downtown.
Stayed 5 nights in May 2024
Response from General Manager on May 20, 2024
Dear Pamela, Thank you for reviewing your stay at Andrew Pinckney Inn. We are delighted to read that Cynthia helped to make your stay even more comfortable. Your compliments will surely be shared with her. It is also great to know you loved our location as well. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit.Best Regards, Barry Hutto,General Manager

10/10 Excellent

HELEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, centrally located, close to everything. Clean, well maintained and managed. We had a fabulously stay and particularly appreciated the breakfast and happy hour service, from Miss Cynthia and Henriette, respectively. Both lovely ladies who looked after us very well. We have no hesitation recommending Andrew Pinckney to anyone. Our only minor criticism was slightly unreliable internet connection. Otherwise, jyst wonderful
Stayed 2 nights in May 2024
Response from General Manager on May 22, 2024
Dear Helen, Thank you for leaving a review regarding your stay at Andrew Pinckney Inn and for recommending us. We are thrilled to know you loved our complimentary breakfast and afternoon gourmet coffee and tea with artisanal cookies served on our exclusive rooftop solarium. We also can't wait to share your kind comments with Cynthia and Henriette - we appreciate you mentioning them by name! Thank you for being our guest. We look forward to your next visit. Best Regards, Barry Hutto, General Manager

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GENERAL MANAGER on May 19, 2024
Dear Michael, Thank you for the perfect rating! It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was a pleasure accommodating you at Andrew Pinckney Inn, and we look forward to seeing you again soon. Best Regards, Barry Hutto,General Manager

10/10 Excellent

nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located to many restaurants a great shopping. The hotel had a great breakfast an every day offered wine an cheese happy hour.
Stayed 4 nights in May 2024
Response from General Manager on May 14, 2024
Dear Nancy, Thank you for leaving a review regarding your stay at Andrew Pinckney Inn; it was a delight to read. We appreciate you sharing how much you enjoyed your time with us and our great location. Found in the heart of the historic district and recently restored, we love that our guests are right at the center of everything our charming city has to offer! We are also pleased that we could exceed your expectations with our complimentary breakfast and afternoon gourmet coffee and tea with artisanal cookies served on our exclusive rooftop solarium. We hope your exceptional experience will bring you back to visit with us again.Best Regards, Barry Hutto General Manager

8/10 Good

ramon

Travelled with partner
Liked: Cleanliness
We got a room with no elevator hard for someone with a disability, front desk not very social we need to get words out of their mouths but location perfect location for downtown Charleston no car need it
Stayed 3 nights in May 2024
Response from General Manager on May 14, 2024
Dear Ramon, Thank you for choosing our hotel and for sharing your recent stay experience. We truly appreciate your feedback and are delighted to hear that our location served you well during your visit. That said, we are sorry to learn of the challenges you encountered regarding the elevator and the unsatisfactory service you received from our front desk associates. We understand the importance of a comfortable stay, and we will address this appropriately to ensure a more enjoyable experience for guests in the future. We value your business and hope for an opportunity to better serve you in the future. We look forward to welcoming you back.Best Regards, Barry Hutto General Manager

10/10 Excellent

androniki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on May 14, 2024
Dear Androniki, We love receiving feedback like yours, as our goal is to ensure a memorable experience for every guest. Thank you for staying with us and for your generous rating. We appreciate your business and look forward to seeing you on your next visit to the area.Best Regards, Barry Hutto General Manager

8/10 Good

Maria, Delray Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is walking distance to the City Market
Stayed 1 night in May 2024
Response from General Manager on May 12, 2024
Dear Maria, It was a joy to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your visit, steps away from renowned restaurants and shops surrounding Charleston's historic City Market. Thank you very much for sharing your experience so future guests can see what makes Andrew Pinckney Inn an excellent choice when visiting Charleston! Stay safe & well.Best Regards, Barry Hutto, General Manager

10/10 Excellent

Joseph, Shrewsbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast available with lovely views.
Stayed 2 nights in Mar 2024
Response from General Manager on May 10, 2024
Dear Joseph, Thank you for the great review of Andrew Pinckney Inn. It was a pleasure to read about your outstanding stay and how much you enjoyed our delectable breakfast and stunning views. Thank you again for your business! We look forward to seeing you folks again sometime soon.Best Regards, Barry Hutto,General Manager

8/10 Good

Amir, West Bloomfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get a bottle of wine as it was advertised on Expedia site. It is false advertising!!!!!
Stayed 3 nights in May 2024
Response from General Manager on May 10, 2024
Dear Amir, Thank you for the feedback. We are sorry to hear about the specific concern you highlighted; this will be reviewed appropriately as we are continually striving to provide accurate information about all that our hotel offers, and we will share your comments with our team. We hope you liked your overall time with us apart from the issue you outlined, and we would like to have another chance to see you again in the future.Best Regards, Barry Hutto,General Manager

8/10 Good

Connie

Travelled with group
Liked: Cleanliness, property conditions & facilities
While it’s older it was clean and conveniently located. Had a great breakfast and nice happy hour included.
Stayed 3 nights in May 2024
Response from General Manager on May 10, 2024
Dear Connie, Thank you for selecting Andrew Pinckney Inn for your stay. We are pleased to hear our convenient location and delectable breakfast/happy hour enhanced your time with us. Thank you also for the feedback that helps us improve our guest experience, and we hope to have another chance to see you again in the future. Best Regards, Barry Hutto,General Manager

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, valet parking, clean/ updated facilities.
Stayed 3 nights in May 2024
Response from General Manager on May 10, 2024
Dear Robin, Thank you for the great review of Andrew Pinckney Inn. It was a pleasure to read about your outstanding stay and how much you loved our ideal location, well-maintained facilities, and friendly staff. Thank you again for your business! We look forward to seeing you again sometime soon.Best Regards, Barry Hutto,General Manager

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Friendly staff. Love the setup: coffee/cookies in the afternoon, wine & cheese happy hour. Great experience and ambiance.
Stayed 2 nights in May 2024
Response from General Manager on May 10, 2024
Dear Linda, Thank you for leaving a review regarding your stay at Andrew Pinckney Inn; it was a delight to read. We are pleased that we could exceed your expectations and that you particularly enjoyed our happy hour and afternoon gourmet coffee and tea with artisanal cookies served on our exclusive rooftop solarium. We appreciate knowing that you highlighted our cordial staff and comfortable surroundings as well! We hope your exceptional experience will bring you back to visit with us again.Best Regards, Barry Hutto,General Manager

10/10 Excellent

Marci, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Charleston, and we are so glad we stayed at the Andrew Pinckney. Convenient to everything. Henry's was our go to on the roof top. Hotel was clean, breakfast was amazing, wine and cheese also good. Overall a 10
Stayed 3 nights in May 2024
Response from General Manager on May 9, 2024
Dear Marci, Thank you for the great rating! It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We loved that you enjoyed our prime location, and Henry's our fantastic rooftop, spotless accommodations, and delicious breakfast. It was a pleasure accommodating you at Andrew Pinckney Inn, and we hope to see you again soon.Best Regards,Barry HuttoGeneral Manager

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the amenities were so welcoming. A very enjoyable stay. Hope to be back soon.
Stayed 2 nights in May 2024
Response from General Manager on May 7, 2024
Dear Angela, Thank you for the great rating! It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Our rich history, beautiful property, and devotion to Southern hospitality count us among the best downtown Charleston small hotels, and we are so glad you agree! It was a pleasure accommodating you at Andrew Pinckney Inn, and we cannot wait to see you again soon. Best Regards, Barry Hutto, General Manager

6/10 Okay

Stephen

Travelled with partner
Odd breakfast arrangements in the hotel. Also we were in room 204 and if anyone walked around in the room above (presumably room 304) the noise of cracking and squeaking floor boards was very loud. The valet parking guys were quite surly.
Stayed 7 nights in Apr 2024
Response from General Manager on May 7, 2024
Dear Stephen, Thank you for staying with us. We are sorry for the noise disturbances you experienced from nearby guests. In the future, please know our front desk staff is always available to help, including relocation whenever possible. We are also sorry for your disappointment with the breakfast arrangement, and we will address this with our food and beverages team to see where we can improve. Your comments regarding our valet staff show that we have room for improvement, and we assure you we will be more diligent going forward. Thank you again for your feedback. We hope you will reconsider and give us an opportunity to provide you with the hospitality you deserve in the near future.Best Regards, Barry Hutto,General Manager

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect hotel for our first stay in Charleston, its location ideal for walking around and exploring the French Quarter and the downtown area. Everything was great — the amenities, the breakfast, the service, the cleanliness, the location … everything!
Stayed 1 night in May 2024
Response from General Manager on May 6, 2024
Dear Vanessa, Thank you for the great rating! It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It is great to know that not only our convenient location and spotless property but also our delicious breakfast made your stay an enjoyable one. It was a pleasure accommodating you at Andrew Pinckney Inn, and we hope to see you again 1. Best Regards, Barry Hutto,General Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely breakfast and evening wine staff.
Stayed 4 nights in May 2024
Response from General Manager on May 6, 2024
Dear William, Thank you for leaving a review regarding your stay at Andrew Pinckney Inn; it was a delight to read. We are pleased that we could exceed your expectations and that you particularly enjoyed our complimentary breakfast and afternoon gourmet coffee and tea with artisanal cookies served on our exclusive rooftop solarium. We also appreciate knowing that you loved our convenient location as well! We hope your exceptional experience will bring you back to visit with us again.Best Regards, Barry Hutto, General Manager

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2024
Response from General Manager on May 6, 2024
Dear Debra, Thank you for choosing Andrew Pinckney Inn. We were pleased that we exceeded your expectations during your visit. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards, Barry Hutto, General Manager

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance of most everything you will want to see in historic Charleston. You were five minute walk from carriage rides, and the historic market.
Stayed 3 nights in Apr 2024
Response from General Manager on May 4, 2024
Dear Kelly, Thank you for choosing Andrew Pinckney Inn during your visit to Charleston, South Carolina. We appreciate you sharing how much you enjoyed your time with us and our great location. Found in the heart of the historic district and recently restored, we love that our guests are right at the center of everything our charming city has to offer! We hope to host you again any time your travels bring you this way.Best Regards, Barry Hutto General Manager

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The Inn is beautiful. We stayed in the king room and loved everything about it. The staff is friendly and accommodating, and the location is perfect. There is so much to do and see within walking distance.
Stayed 1 night in Apr 2024
Response from General Manager on May 2, 2024
Dear Christina, Thank you for choosing Andrew Pinckney Inn during your visit to Charleston, South Carolina. We are thrilled to read you loved not only our well-appointed rooms and convenient location but also our excellent service. We invite you to stay with us again the next time you are in the area.Best Regards, Barry Hutto,General Manager

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable room with attentive guest services. Location was great! Only complaint was that in our room on the ground level by the entrance we were woken up each morning by trash services, people dragging suitcases down the stairs and taking in the hallway.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 29, 2024
Dear Anne, Thank you for taking the time to review our hotel. We are happy to read you loved our spotless property and convenient location. However, we are sorry for the noise disturbances you experienced from nearby guests. We were not aware of these concerns during your stay; in the future, please know that our front desk staff will always be available to help, including relocation, whenever possible. Thank you for choosing us, and we hope you will give Andrew Pinckney Inn another chance the next time you visit the area.Best Regards, Barry Hutto,General Manager

10/10 Excellent

Angel

Travelled with family
We liked everything. Very enjoyable stay.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 27, 2024
Dear Angel, Thank you for choosing Andrew Pinckney Inn. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Barry Hutto General Manager

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we loved our room. Breakfast buffet was very good with a very nice staff . Be advised that the street across from the lobby can smell like horse manure since the horse carriage stables are nearby.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Monica, Thank you for leaving a review regarding your stay at Andrew Pinckney Inn; it was a delight to read. We are pleased that we could exceed your expectations with our convenient location and well-appointed rooms. We are also happy to know that our delicious breakfast and excellent service made your stay an enjoyable one. We value your comments regarding the noise and have taken note of it. We hope your exceptional experience will bring you back to visit with us again.Best Regards, Barry Hutto,General Manager

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is perfectly located, very friendly staff, very clean. We particularly liked the updated bathroom and plentiful soft towels. We were upgraded, without asking, which is always nice. I would definitely stay again.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Caroline, Thank you for staying with us and for the excellent review. We enjoyed having you as our guest at Andrew Pinckney Inn. We appreciate you mentioning not only our convenient location and friendly service but also our upgraded rooms. We look forward to seeing you on your next visit to the area.Best Regards, Barry Hutto, General Manager

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room exceeded expectations, breakfast was very good and the afternoon wine and cheese was great. Staff was friendly and attentive.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Jeffrey, It was a joy to read your review and learn how much you enjoyed your stay. We are happy that our well-appointed rooms and excellent service have exceeded your expectations. We are also pleased that we could exceed your expectations with our complimentary breakfast and afternoon gourmet coffee and tea with artisanal cookies served on our exclusive rooftop solarium. We hope your exceptional experience will bring you back to visit with us again.Best Regards, Barry Hutto, General Manager

10/10 Excellent

Hayden

Stayed 2 nights in Apr 2024
Response from General Manager on May 14, 2024
Dear Hayden, Thank you for the great rating! It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Our rich history, beautiful property, and devotion to Southern hospitality count us among the best downtown Charleston small hotels, and we are so glad you agree!It was a pleasure accommodating you at Andrew Pinckney Inn, and we hope to see you again soon. Best Regards, Barry Hutto General Manager

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in this historic inn in April. Very walkable and the pedicab picked us up at the front door.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Dear Craig, Thank you for the great review of Andrew Pinckney Inn. We appreciate you sharing how much you enjoyed your time with us and our great location. Found in the heart of the historic district and recently restored, we love that our guests are right at the center of everything our charming city has to offer! We hope to host you again any time your travels bring you this way.Best Regards, Barry Hutto,General Manager

8/10 Good

Emily

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love this place, we will return!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Emily, Thank you for the outstanding rating. We are delighted you had a great stay at Andrew Pinckney Inn. We look forward to your return and wish you all the best with your future travels.Best Regards, Barry Hutto,General Manager

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on May 13, 2024
Dear Edward, Thank you for the perfect rating! It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was a pleasure accommodating you at Andrew Pinckney Inn, and we look forward to seeing you again soon. Best Regards, Barry Hutto,General Manager

8/10 Good

Todd

Stayed 1 night in Apr 2024
Response from General Manager on May 12, 2024
Dear Todd, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Andrew Pinckney Inn. We look forward to welcoming you back on your next visit.Best Regards, Barry Hutto, General Manager

10/10 Excellent

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Andrew Pinckney Inn exceeded all expectations! Perfect blend of historic charm, central location, and impeccable service. Can't wait to return!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Lloyd, We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We couldn't agree more that our ideal location, combined with outstanding property and service, makes Andrew Pinckney Inn an excellent choice when visiting historic Charleston, South Carolina. Thank you for staying with us and for your generous rating. We appreciate you sharing your feedback and look forward to seeing you on your next visit to the area.Best Regards, Barry Hutto, General Manager

8/10 Good

kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Room was clean and comfy. Housekeeping staff was very nice. Front desk staff great about storing luggage. Enjoyed the breakfast and wine hour and view from the room.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Kristine, Thank you for the great review of Andrew Pinckney Inn. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Our rich history, spotless accomodation, and devotion to Southern hospitality count us among the best downtown Charleston small hotels, and we are so glad you agree! We are pleased that you enjoyed our complimentary breakfast and afternoon gourmet coffee and tea with artisanal cookies served on our exclusive rooftop solarium. We hope your exceptional experience will bring you back to visit with us again.Best Regards, Barry Hutto, General Manager

10/10 Excellent

Julia

Stayed 5 nights in Apr 2024
Response from General Manager on May 11, 2024
Dear Julia, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Andrew Pinckney Inn.Best Regards, Barry Hutto General Manager

6/10 Okay

Christine

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on May 10, 2024
Dear Christine, We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Best Regards, Barry Hutto,General Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 20, 2024
Dear Amanda, Thank you for the great rating! It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Our rich history, beautiful property, and devotion to Southern hospitality count us among the best downtown Charleston small hotels, and we are so glad you agree! It was a pleasure accommodating you at Andrew Pinckney Inn, and we hope to see you again soon. Best Regards, Barry Hutto General Manager

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 19, 2024
Dear Janet, Thank you for choosing Andrew Pinckney Inn during your visit to Charleston, South Carolina. We appreciate you sharing how much you enjoyed your time with us and our great location. Found in the heart of the historic district and recently restored, we love that our guests are right at the center of everything our charming city has to offer! We hope to host you again any time your travels bring you this way.Best Regards, Barry Hutto,General Manager

8/10 Good

Karen

Liked: Cleanliness, staff & service
We loved the hotel. Highlights were complimentary breakfast and great bed and shower. Staff were friendly and helpful. Definitely would stay there again. Only negative was our stairs to room were steep, slippery especially on day it rained. Next visit we will ask for room in adjacent bldg that has elevator.
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 20, 2024
Dear Karen, Thank you for choosing Andrew Pinckney Inn for your recent stay and for taking the time to share your feedback. We are delighted to hear that you enjoyed our complimentary breakfast and found our plush bedding and shower to be excellent. It's also heartening to know that our associates were able to assist you during your stay and made your experience memorable. That said, we apologize for the inconvenience you faced due to the stairs, especially on a rainy day. Ensuring the safety and comfort of our guests is our top priority, and we will share your comments appropriately. We value your business and look forward to welcoming you back for another enjoyable stay.Best Regards, Barry Hutto General Manager

10/10 Excellent

liliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Liliya, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Andrew Pinckney Inn. We hope to have the pleasure of doing so again on your next visit.Best Regards, Barry Hutto,General Manager

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel right in the middle of downtown Charleston. Very easy to walk to most of the popular spots in Charleston, especially the market, Meeting Street, east Bay Street and king street. The rooms were very nice and easy to get to. The breakfast, which was included with our room, was very good and the setting was wonderful! We enjoyed sitting in the 4th floor, window- filled dining room that looked over Charleston while we ate. The only drawback was the rooms are pretty small, the beds were doubles, not queens (there were 3 of us) and the bathroom was so small you could barely turn around in it. Also there was only 1 mirror in the entire room and that made getting ready difficult for 3 women. Overall it was a great stay. Maybe best for a couple as far as space is concerned, though.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Carol, Thank you for leaving a review regarding your stay at Andrew Pinckney Inn; it was a delight to read. We are pleased that you enjoyed our complimentary breakfast and afternoon gourmet coffee and tea with artisanal cookies served on our exclusive rooftop solarium. We are delighted to read our location was perfect for your needs. However, we are disappointed that you had some concerns with your room. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting all of your expectations. We are grateful for your feedback and your patience. It was our pleasure hosting you, and we hope to do so again on your next visit to the city.Best Regards, Barry Hutto General Manager

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Andrew Pinckney is a quaint, well-maintained property. The staff were very pleasant and helpful. The hotel is near many restaurants, historical sites, and lots of shopping opportunities. There is no place to park around the hotel so you are more or less required to use their $28 a day valet parking (which seems steep, especially after you tip the attendant). Our shower head was merely adequate. I like a lot of water pressure which it did not deliver. The free breakfast was very good with a wide variety of both hot and cold food. The food attendant, Miss Cynthia was extremely accommodating. We were all in all pleased and would consider staying there again for an upcoming wedding.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Stephen, Thank you for choosing Andrew Pinckney Inn! We are thrilled to read that you loved not only our property and excellent service but also our complimentary breakfast. It is also great to read that you loved our convenient location close to many points of interest. We will surely share your compliments with Cynthia for a job well done. We look forward to hosting you again while you are here to attend the wedding.Best Regards, Barry Hutto,General Manager

8/10 Good

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place in a good location
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Nathaniel, It was a joy to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your visit, steps away from renowned restaurants and shops surrounding Charleston's historic City Market. Thank you very much for sharing your experience so future guests can see what makes Andrew Pinckney Inn an excellent choice when visiting Charleston! Stay safe & well.Best Regards, Barry Hutto, General Manager

8/10 Good

Josh

Stayed 1 night in Apr 2024
Response from General Manager on Apr 28, 2024
Dear Josh, We are happy you chose Andrew Pinckney Inn for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Best Regards, Barry Hutto,General Manager

10/10 Excellent

Rachael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting was so charming. We loved breakfast each morning and the cocktail hour during the evening. Staff was friendly with each and every interaction. We cannot wait to return to the Andrew Pickney Inn!
Stayed 1 night in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Rachael, Thank you for leaving a review regarding your stay at Andrew Pinckney Inn; it was a delight to read. We are pleased that we could exceed your expectations and that you particularly enjoyed our complimentary breakfast and afternoon gourmet coffee and tea with artisanal cookies served on our exclusive rooftop solarium. It is also great to read you loved our excellent service. We look forward to your next stay! Best Regards, Barry Hutto General Manager