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Reviews of Hôtel Le Valois, Cognac

3 out of 5
Hôtel Le Valois, Cognac
35 Rue Du 14 Juillet, Cognac, Charente

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 114 reviews" "
Rating 8 - Good. 51 out of 114 reviews" "
Rating 6 - Okay. 12 out of 114 reviews" "
Rating 4 - Poor. 1 out of 114 reviews" "
Rating 2 - Terrible. 1 out of 114 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

SHAROL

Travelled with family
The hotel was clean, comfortable, and people were very courteous.
Stayed 1 night in Sep 2023

10/10 Excellent

johan

Stayed 1 night in Sep 2023

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, very nice hotel, good food.
Stayed 1 night in Aug 2023

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff. So willing to work with you and help you out. Made a three month stay very enjoyable and easy.

10/10 Excellent

jayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay over. Would definitely use again.
Stayed 1 night in Nov 2021

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covid Courtesy!
Stayed at the height of lockdown so couldn't really take in the sights and sounds of Cognac. Literally only allowed in the room and that included eating and drinking. However, we were greeted so well and extremely well looked after with food and drink being delivered to the room
Stayed 1 night in Nov 2020

4/10 Poor

Francois, San Francisco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Polite staff but my superior room was tired and in need of an update. The room was filled with a very large bed for French standard AND an additional single bed, leaving no space to move around. Oddly, there were also two chairs under the desk, taking further space. The mattress was too soft; so much so that you could slide in the middle. Bathroom was clean, but again, tired. Very weak water pressure.
Stayed 1 night in Aug 2020

10/10 Excellent

celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
e night stopover on route to ferry
Great location with private parking or public parking slope by. Several restaurants and bars within walking distance so no driving necessary. Bathroom a little dated but love fluffy towels and spotlessly clean
Stayed 1 night in Sep 2019
Response from direction on Mar 13, 2020
thank you for your message we were delighted to welcome you cordially the management

10/10 Excellent

Henri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable. Very clean would come back. Great value
Stayed 1 night in Jul 2019
Response from direction on Jul 4, 2019
THANK YOU for your message best regards direction

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5****^ service
Arrived late and hotel could not do enough for us as we had a baby with us Will definitely be back
Stayed 1 night in Apr 2019
Response from reception on May 6, 2019
Thank you very much for having left your opinion. See you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cognac trip
Stayed 2 nights in Sep 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location for visiting Cognac. Free secure parking. Welcoming staff
Stayed 2 nights in Jul 2018
Response from direction on Aug 14, 2018
thank you for your message with pleasure.best regards reception

8/10 Good

Chad, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cognac Inter
This hotel is a good value. The room was clean and we enjoyed the breakfast. The thermostat didn’t work which could be very hot in the summer.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Allan, UK

Liked: Staff & service
Central hotel that's cheap and cheerful
Central to the town and convenient. The hotel is a little dated and needs refurbishing. However it is clean and the staff were very friendly. Parking is extra which always urks me when you are paying for a room already but at least the WiFi was free.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

BusinessMan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Neat Hotel and Friendly Staff. Great for a 1 night stopover in Cognac while on business trip.

8/10 Good

David, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location clean rooms
Good location near old district and river. Clean updated rooms, some with AC.

6/10 Okay

Eric

Liked: Property conditions & facilities, room comfort

10/10 Excellent

K1600GTL, Tutbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with good parking facilities within easy reach of town centre bars and restaurants

10/10 Excellent

John, Coventry UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent city centre hotel
Excellent hotel located in the centre of town within easy walking distance of shops, restaurants and the river. The staff were polite and helpful and had no problem with our dog.There is a small secure car park at the back of the hotel although there is also a free public car park over the road.

8/10 Good

Jason, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little dated, but amusingly so...
Simple and efficient hotel. Cognac is a small town and the picks are slim. Staff was very friendly and the parking was free. Free wi-fi. Perfect for a one night stay.

8/10 Good

Yann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal
Bien situé dans le centre avec un parking, confortable
Stayed 1 night in Sep 2023

10/10 Excellent

LAURENT

Liked: Cleanliness, staff & service, property conditions & facilities
très bon hôtel je recommande
Stayed 3 nights in Jul 2023

10/10 Excellent

FRANCOISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Marie- Christine, FOURCHAMBAULT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellente situation dans la ville pour tout visiter à pied
Stayed 1 night in Jun 2023

8/10 Good

Martine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Pascal

Business traveller
Disliked: Staff & service, room comfort
Déception
Chambre simpliste sans le confort attendu pour un 3 étoiles. Literie datant d'un autre age!
Stayed 1 night in Mar 2023

8/10 Good

christophe

Stayed 1 night in Feb 2023

8/10 Good

Didier

Stayed 1 night in Dec 2022

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Lionel

Stayed 1 night in Oct 2022

10/10 Excellent

Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'était convenable et répondait à tous nos exigences Personnel très agréable et sympathique
Stayed 1 night in Sep 2022

2/10 Terrible

Andres

Disliked: Property conditions & facilities, room comfort
Inte standard
Håller inte standarden. Sängarna var jättedåliga.
Stayed 1 night in Sep 2022

10/10 Excellent

Emile

Stayed 1 night in Sep 2022

10/10 Excellent

georges

Stayed 2 nights in Jul 2022

10/10 Excellent

Brigitte

Stayed 1 night in Jul 2022

10/10 Excellent

Vincent

Stayed 1 night in Jun 2022

10/10 Excellent

SANDRINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CORRECT
Simple, correct S'il fait beau il y a une petite terrasse pour le petit déj.
Stayed 1 night in May 2022

8/10 Good

Régine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

isabelle

Stayed 1 night in May 2022

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait
Stayed 1 night in Apr 2022

10/10 Excellent

Annie

Stayed 1 night in Apr 2022

8/10 Good

Alain

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2022

10/10 Excellent

bertrand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
séjour agréable, bon accueil aimable tout en restant discret, bons renseignements sur les restaurants locaux, très calme 2 inconvénients légers : le lit double est en fait 2 lits simples accolés, donc on se retrouve sur le bord du matelas inconfortable, et la vue est sur une rue sans charme
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil
Très bon accueil. Chambre propre bien équipée.
Stayed 1 night in Nov 2021
Response from La réception on Dec 3, 2021
Bonsoir, Nous vous remercions d'avoir laissé votre avis. Cordialement, La réception

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021