Châteaux à Centre de Tulsa

« Clean room »

« I got to the hotel front door and it had been closed for 3 months as they were refurbishing the whole building. Nobody had told me about this during the reservation, which was prepaid by the way. It took me one hour and a half on the phone in 3 different languages to find out I needed to go to a hotel next door where my room was waiting. Nobody (Hotels.com nor the 2 hotels) had sent me a message to let me know the change. I was very tired when I got there and this precious lost time made me miss...

« Breakfast was good and they clean all the time. Very nice! »

« We got an envelope with instructions to get into the apt and the door code. Two of the digits were transposed. The door lock freezes out after a few incorrect attempts, so we spent 10 minutes at 1am thinking we were crazy. We did eventually call the emergency maintenance #, and the guy did eventually read the correct code and we figured out what happened. There was no soap for the showers. There were shampoo and conditioner bottles, and makeup remover, but no soap. We used the hand soap that...

« Amazing food and staff amazing. »

« Staff kind and helpful.I had an issue with tv and reception send a man to fix it. Good breakfast. »

« Bright and clean facility . Favorable first impression. Staff was courteous and helpful. »

« Room was basic but fine »

« 1° étage très haut sans ascenseur : les personnes âgées doivent monter leur valise le petit déjeuner prévu n'existe pas l'établissement semble abandonné faute d'entretien »

« Bonjour à part le bruit des voisins tout était parfait merci Expedia »