Lobby

Reviews of Quality Inn Cedar Rapids South

2.5 out of 5
Quality Inn Cedar Rapids South
390 33rd Ave Sw, Cedar Rapids, IA

Reviews

7.8

Good

Rating 10 - Excellent. 176 out of 543 reviews" "
Rating 8 - Good. 218 out of 543 reviews" "
Rating 6 - Okay. 88 out of 543 reviews" "
Rating 4 - Poor. 31 out of 543 reviews" "
Rating 2 - Terrible. 30 out of 543 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tim

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk he/she them, they whatever you call them these days was ok but the room was nasty and smelly. I never give negative reviews but that hotel should be shut down
Stayed 1 night in May 2024
Response from Manager on May 22, 2024
Hello Tim,We appreciate your feedback and apologize for not meeting your expectations. We will share your comments with our team for improvement. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice property. No problems. Staff had my room ready even though i arrived early. Room was clean.
Stayed 1 night in May 2024
Response from Manager on May 19, 2024
Hello George,We are delighted to hear that you enjoyed your stay with us and found our staff accommodating. Our team takes pride in providing clean and comfortable rooms for our guests. Should you have any future stays planned, we look forward to welcoming you back to our property!

10/10 Excellent

Gloria

Travelled with family
Was very clean and nice looking very inviting
Stayed 2 nights in May 2024
Response from Manager on May 19, 2024
Hello Gloria,We are delighted to hear that you found our hotel to be clean and well-maintained. Your compliments are truly appreciated. We strive to provide a welcoming atmosphere for all our guests to enjoy their stay to the fullest. If you have any further feedback or if there's anything we can do to enhance your experience next time, please feel free to reach out to our management team.

8/10 Good

James, Havre

Liked: Staff & service, property conditions & facilities
This was a great place to stay. Good continental breakfast, friendly staff, and clean rooms.
Stayed 3 nights in Mar 2024
Response from Manager on May 19, 2024
Hello James,We are delighted to hear that you enjoyed your stay with us! Our team takes great pride in providing excellent service and maintaining a clean environment for our guests. Should you have any future travel plans, we would love to welcome you back to our hotel.

10/10 Excellent

Michael, O Fallon

Liked: Cleanliness, staff & service, amenities
Room was very nice recent refurbushed would stay there again,
Stayed 1 night in May 2024
Response from Manager on May 19, 2024
Hello Michael,We are delighted to hear that you enjoyed the newly refurbished room during your stay. We look forward to welcoming you back in the future for another fantastic experience at our hotel.

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room. Quiet and clean. Staff was great
Stayed 1 night in May 2024
Response from Manager on May 19, 2024
Hello Tanya,We are pleased to hear that you enjoyed your stay and found our rooms quiet and clean. Our staff works hard to provide excellent service to all our guests. If you have any suggestions for how we can make your next visit even better, feel free to reach out to us.

10/10 Excellent

Tom

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Manager on May 19, 2024
Hello Tom,We are delighted to hear that you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience.

6/10 Okay

Joel and Carol

Poor desk help
Stayed 1 night in Apr 2024
Response from Manager on May 19, 2024
Hello Joel and Carol,We are sorry to hear about your experience. Your feedback is valuable in helping us improve our services for future guests. Please feel free to contact our management team directly to discuss your concerns in more detail.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on May 19, 2024
Hello Janice,We appreciate you choosing our hotel for your stay! Should you have any additional feedback, please feel free to contact us directly. We hope to welcome you back in the future.

8/10 Good

Virginia Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on May 19, 2024
Hello Virginia Susan,We appreciate you taking the time to share your experience with us. If you have any additional feedback, please don't hesitate to reach out to us. We hope to welcome you back in the future for an even better stay!

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, comfortable room. Breakfast area was kept well stocked and clean with no apparent rush to close at 9 (as seen at too many other places). Would stay there again.
Stayed 1 night in Apr 2024
Response from Manager on May 19, 2024
Hello Dan,We are thrilled to hear that you enjoyed our friendly staff, comfortable room, and well-stocked breakfast area. Your positive feedback motivates us to continue providing excellent service to all our guests. We look forward to welcoming you back on your next visit.

6/10 Okay

benjmain

Liked: Cleanliness
Was mid
Stayed 6 nights in Mar 2024
Response from Manager on May 19, 2024
Hello benjmain,We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable to us and will be shared with our team for improvement. Feel free to reach out to management for further assistance.

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good from check in to check out.
Stayed 1 night in Mar 2024
Response from Manager on May 19, 2024
Hello Colleen,We are pleased to hear that you had a positive overall experience with us from check-in to check-out. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Heraclio

Stayed 1 night in Mar 2024
Response from Manager on May 19, 2024
Hello Heraclio,We're delighted to hear you enjoyed your stay with us! Your comfort is our top priority, and we look forward to welcoming you back soon.

10/10 Excellent

Staci

Liked: Cleanliness, staff & service
The hotel was very clean. It is showing some age but it was clean. There was hot water when I showered and the water pressure was good. It was quiet. Would definitely stay there again.
Stayed 2 nights in Mar 2024
Response from Manager on May 19, 2024
Hello Staci,We are delighted to hear that you found our hotel clean and enjoyed your stay with us. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

6/10 Okay

Steven, Holland

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on May 19, 2024
Hello Steven,We appreciate you choosing to stay with us. If there are any concerns you'd like to share about your experience, please don't hesitate to contact us directly. We value your feedback and hope to welcome you back in the future.

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Property is showing it’s age, but it is okay overall.
Stayed 1 night in Mar 2024
Response from Manager on May 19, 2024
Hello Jerry,Thank you for sharing your feedback with us. We appreciate your perspective and are happy to hear that you found your overall experience satisfactory. Our team is continuously working to maintain and improve our property to ensure our guests have a comfortable stay.

6/10 Okay

Logan

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Got to the hotel at 4 and had to wait 25 minutes to get checked in because the person at the desk didn’t know how to check me in. Ridiculous
Stayed 1 night in Feb 2024
Response from Manager on May 19, 2024
Hello Logan,We apologize for any inconvenience you experienced during check-in. Your feedback helps us improve our services for future guests. We recommend contacting management directly to address your concerns further.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on May 19, 2024
Hello Joel,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back in the near future.

10/10 Excellent

Christine

Stayed 1 night in Feb 2024
Response from Manager on May 19, 2024
Hello Christine,We are thrilled to hear that you enjoyed your stay with us! We appreciate your positive rating and hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Melissa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff and very clean
Stayed 2 nights in Jan 2024
Response from Manager on May 19, 2024
Hello Melissa,We're delighted to hear that you found our staff friendly and your room clean during your stay with us. Our team strives to provide exceptional service, and we appreciate your positive feedback. If you have any more comments or suggestions, please feel free to contact us.

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on May 19, 2024
Hello Robin,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further feedback to share, please feel free to reach out to us. We hope to welcome you back soon for another amazing stay!

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good overall. The only problem I had was that the heater was turning on and off all night long (10 - 15 seconds off and then back on) which keep waking me up the first night but it was good otherwise.
Response from Manager on May 19, 2024
Hello Jerry,We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the heater cycling on and off. Your comments have been noted for our team's review to ensure a consistently comfortable experience for our guests in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know it was snowing but they didn't do well with keeping sidewalk cleaned. Cable service was very minimal for stations and kept cutting out
Stayed 2 nights in Jan 2024
Response from Manager on May 19, 2024
Dear Guest,We appreciate your feedback regarding the sidewalks and cable service during your stay. Please be assured that we will address these concerns with our team for future improvements. Your comments help us enhance the guest experience.

8/10 Good

Scott

Stayed 1 night in Jan 2024
Response from Manager on May 19, 2024
Hello Scott,We are delighted to hear you had a positive experience at our hotel! Our team looks forward to welcoming you back soon for another enjoyable stay.

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, well-appointed furnishings, fresh carpet, bed very comfortable. Only drawback that keeps me from giving it an overall Excellent rating is the walls/ceiling/windows do not keep out or even muffle the nearby sounds, voices, movement.
Stayed 1 night in Jan 2024
Response from Manager on May 19, 2024
Hello Chris,We are delighted to hear that you found the hotel clean and comfortable during your stay. Your feedback regarding noise insulation is appreciated, and we will make sure to share it with our team for further review. Should you have any future concerns, feel free to reach out to us directly for assistance.

6/10 Okay

Heather

Desk clerk had a difficult time checking us in. Had to call other staff. Finally got assigned a room that was supposed to be a king room but was two doubles. When we opened the door the room was freezing. The window was wide open.
Stayed 1 night in Jan 2024
Response from Manager on May 19, 2024
Hello Heather,We apologize for the inconvenience you experienced during check-in and regret the room assignment did not meet your expectations. Your feedback on the room temperature and open window has been noted to ensure better experiences for future guests. Feel free to reach out to our management team for further assistance regarding your stay.

10/10 Excellent

Lemvo

Great experience
Stayed 1 night in Dec 2023
Response from Manager on May 19, 2024
Hello Lemvo,We are delighted to hear that you had a great experience during your stay with us. If there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Juliette, Jupiter

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Dec 2023
Response from Manager on May 19, 2024
Hello Juliette,We are thrilled to hear that you enjoyed your stay with us. Thank you for your kind words. We strive to provide exceptional experiences for all our guests. Your feedback is greatly appreciated.

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on May 19, 2024
Hello Mauricio,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back again soon for another fantastic stay!

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed to schedule a quick meeting and this turned out to be the perfect spot. The room was large, the fridge was large enough to store drinks without everything falling out when the door was opened. Checkin/checkout was quick and friendly.
Stayed 1 night in Dec 2023
Response from Manager on May 19, 2024
Hello Jenny,We're thrilled to hear that our hotel provided the ideal setting for your meeting and that you enjoyed the spacious room and amenities. Our team always aims to make the check-in and check-out process efficient and pleasant for our guests. Your feedback is greatly appreciated. Thank you for choosing to stay with us.

10/10 Excellent

Loraine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love everybody
Stayed 4 nights in Dec 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Neal

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice clean rooms and breakfast was good
Stayed 1 night in Nov 2023

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were super comfortable and room was reasonably clean however I did not get the roof that I on purpose reserved and was pretty unhappy to hear they had rented it to someone else.
Stayed 1 night in Nov 2023

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low cost and clean
Stayed 1 night in Nov 2023

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t get our TV to work right (was told it had to do with the cable box sensor), but everything else was fine. We’ll likely be back next time we’re seeing family in the area. Worth a stay for sure.
Stayed 1 night in Nov 2023

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet stay.
Stayed 1 night in Nov 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
I just needed a clean place to rest for the night, at a reasonable price. I was a little leery because of the price, but I was pleasantly surprised. Compared to the other hotels in the area, it was a great deal. Friendly polite staff and more importantly to me, it was clean!
Stayed 1 night in Nov 2023

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the freeway .. Plenty of dining options nearby .. Adequate parking available
Stayed 2 nights in Nov 2023

10/10 Excellent

Timothy

Stayed 1 night in Nov 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean and quiet. My reservation somehow got lost before I arrived, but they got me a room, no problem. The beds were comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ralph

Stayed 1 night in Nov 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Terry

Liked: Staff & service, property conditions & facilities
Left sleep shorts behind by mistake. Staff could not find them when I called them the next day.
Stayed 1 night in Nov 2023

6/10 Okay

Donald

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Katy

Travelled with partner
We wished there had been scrambled eggs included at breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Good location and price, nicely renovated, clean, good beds, friendly staff. Only complaint: No easy chair. We would stay here again. Thanks!
Stayed 1 night in Oct 2023