Title: Pillows Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pillows Hotel Hotel with free parking, near Ayala Center ![Deluxe Room](https://images.trvl-media.com/lodging/10000000/9370000/9367200/9367198/w1440h960x0y1-0492bdbc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/10000000/9370000/9367200/9367198/03274a93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym](https://images.trvl-media.com/lodging/10000000/9370000/9367200/9367198/11747d02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/10000000/9370000/9367200/9367198/w1284h1709x0y1-d1fe52e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Suite | Private kitchenette](https://images.trvl-media.com/lodging/10000000/9370000/9367200/9367198/0968b1af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Capitol Site, Pillows Hotel Cafe offers meals from breakfast to dinner. Guests enjoy the well-maintained hotel, onsite cafe for coffee and snacks, fitness center for workouts, and complimentary WiFi for staying connected. 8.2 Very good ## Popular amenities - Gym - Room service - Breakfast available - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=9367198&PinnedHotelID=9367198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=9367198&PinnedHotelID=9367198&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=9367198&PinnedHotelID=9367198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=9367198&PinnedHotelID=9367198&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9367198&PinnedHotelID=9367198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9367198&PinnedHotelID=9367198&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9367198&PinnedHotelID=9367198&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9367198&PinnedHotelID=9367198&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room](https://images.trvl-media.com/lodging/10000000/9370000/9367200/9367198/565c8387.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.4 Good 3 reviews ### Highlights Air conditioning LCD TV Private bathroom Free bottled water Cable channels In-room massage Daily housekeeping In-room safe - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Room](https://images.trvl-media.com/lodging/10000000/9370000/9367200/9367198/bb62541e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 2 reviews ### Highlights Air conditioning LCD TV Pillow menu Private bathroom Free bottled water Cable channels In-room massage Daily housekeeping - 226 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![Deluxe Room](https://images.trvl-media.com/lodging/10000000/9370000/9367200/9367198/w1440h960x0y1-0492bdbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Air conditioning LCD TV Private bathroom Free bottled water Cable channels In-room massage Daily housekeeping In-room safe - 322 sq ft - Sleeps 3 - 2 Twin Beds OR 1 King Bed ![Premier Suite](https://images.trvl-media.com/lodging/10000000/9370000/9367200/9367198/w1917h1080x0y0-6cd8389e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite ### Highlights Air conditioning Kitchenette Refrigerator LCD TV Private bathroom Free bottled water Cable channels In-room massage - 387 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCebu-Hotels-Pillows-Hotel.h9367198.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCebu-Hotels-Pillows-Hotel.h9367198.Hotel-Information) ## About the area Capitol Site, a neighborhood in Cebu City, is home to Pillows Hotel. Magellan's Cross is a notable landmark, and travelers looking to shop may want to visit Ayala Center and SM City Cebu. Zoomers Blacklight Mini Golf and Jose R. Gullas Halad Museum are also worth visiting. [Visit our Cebu City travel guide](https://www.expedia.ca/Cebu-City.dx800) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.31186%2C123.89321&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nmMo-HamYGmH3g8MuWYJEz7nw_4=) Gov. M. Roa Street, (Previously Kamuning St.), Cebu City, Cebu, 6000 ### What's nearby - Mango Square - 2 min walk - 0.2 km - Osmeña Fountain Circle - 3 min walk - 0.3 km - Ayala Center - 3 min drive - 1.9 km - Waterfront Cebu City Casino - 4 min drive - 2.6 km - SM City Cebu - 5 min drive - 2.9 km ### Getting around - Mactan - Cebu Intl. Airport (CEB) - 42 min drive ### Restaurants - ‪Alejandro's Crispy Pata - ‬5 min walk - ‪McDonald's - ‬3 min walk - ‪Saffron Sips - ‬4 min walk - ‪The Tree Tops - ‬2 min walk - ‪Orange Brutus - ‬3 min walk ## About this property ### Pillows Hotel Hotel near SM City Cebu Ayala Center is located near Pillows Hotel, which provides a coffee shop/cafe, dry cleaning/laundry services, and a gym. The on-site restaurant, Pillows Hotel Cafe, offers breakfast, brunch, lunch, and dinner. Guests can connect to free in-room WiFi. Additional perks include: - Free self parking - Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe - An elevator, a 24-hour front desk, and concierge services - Guest reviews speak well of the overall condition Room features All guestrooms at Pillows Hotel have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers - LCD TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/105000000/104240000/104239100/104239023/754cfa13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amber Hotel - Cebu Capitol Site - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 141 reviews CA $50 CA $63 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=104239023&PinnedHotelID=104239023&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/15000000/14830000/14824200/14824151/4aff6df2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hamersons Hotel Cebu Capitol Site - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 283 reviews CA $39 CA $44 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=14824151&PinnedHotelID=14824151&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/21000000/20580000/20576500/20576412/b4b71984.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cebu Hotel Plus Capitol Site - 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Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=79333156&PinnedHotelID=79333156&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4700000/4692000/4691936/8d40863b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Planet Cebu Camputhaw - Parking included - Free WiFi - Air conditioning - 24/7 front desk 8.0 Very good 1,001 reviews CA $39 CA $44 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=4691936&PinnedHotelID=4691936&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6:00 AM to 1:00 PM for a fee: PHP 250 for adults and PHP 250 for children - A coffee shop/cafe - A restaurant ### Restaurants on site - Pillows Hotel Cafe ### Things to do - Gym ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting room ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 8 floors - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Free bottled water - Room service ### More - Air conditioning - Desk - Free local calls - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: PHP 500 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PHP 1000.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately PHP 250.00 for adults and PHP 250.00 for children - Airport shuttle fee: PHP 1250 per vehicle (one-way, maximum occupancy 2) - Late check-out fee: PHP 500 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a security system ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Pillows Hotel Cebu Pillows Cebu Pillows Hotel Cebu Island/Cebu City Pillows Hotel Hotel Pillows Hotel Cebu City Pillows Hotel Hotel Cebu City ## Frequently asked questions ### Is Pillows Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Pillows Hotel? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Pillows Hotel on Oct 6, 2025 start from CA $34.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cebu-Hotels-Pillows-Hotel.h9367198.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Pillows Hotel? > Self parking is free at this property. ### What time is check-in at Pillows Hotel? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Pillows Hotel? > Check-out is at noon. Late check-out is available for PHP 500 (subject to availability). ### Does Pillows Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of PHP 1250 per vehicle applies. ### Where is Pillows Hotel located? > Located in Capitol Site, this hotel is steps from Jose Rizal Memorial Library and 1.9 mi (3.1 km) from SM City Cebu. Osmeña Fountain Circle and Cebu Doctor's University Hospital are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pillows Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 83 8 - Good 101 6 - Okay 20 4 - Poor 16 2 - Terrible 10 ### 10/10 Excellent #### Gerber Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love pillows hotel clean, spacious room and convenient around fuente area. With breafast. Its our 2nd time here. My suggestion add extra towels ##### Gerber Stayed 2 nights in Jun 2025 ### 8/10 Good #### Toshiyuki Mar 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good hotel ##### Toshiyuki Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Trezzalyn Aug 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and accomodating staffs ##### Trezzalyn Stayed 3 nights in Jul 2023 ### 8/10 Good #### Merrick Oct 11, 2024 Liked: Cleanliness, staff & service No coffee not tea spoon but good ##### Merrick Stayed 3 nights in Oct 2024 ### 8/10 Good #### Jonas Feb 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, good attitude, environment friendly, cool style. Unfortunately the gym was out of order, that would have been nice to know in advance. ##### Jonas Stayed 1 night in Feb 2024 ### 4/10 Poor #### Robert Jun 2, 2023 Liked: Staff & service Disliked: Cleanliness The WIFI was very slow during the Day and not available at all in the evening. This was important to me. ##### Robert Stayed 2 nights in May 2023 ### 4/10 Poor #### Troy May 15, 2024 Liked: Staff & service Disliked: Amenities Air conditioner wasn't working and wifi is on and off although the hotel staff was very helpful but they have limits of what they can do in their logistics. Owner should upgrade those facilities. Disappointed that it was rate 8 in Agoda but has not uphold it in reality ##### Troy Stayed 4 nights in May 2024 ### 2/10 Terrible #### Verified traveller Jul 3, 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### This Hotel Wants All Your Money With Little Return Pros: Staff Customer Service 100% Cons: The hotel policy is to charge you for early check-in ($500), lost room card ($500), extra toilet paper, shampoo, conditioner and bring your own trash liner because there are none for the trash dispensers. While the staff is very kind, when you give pushback on these additional charges, they kindly quote company policy, and that there is no wiggle room. The location of the hotel is questionable at best. Do not allow the low price to fool you. We recommend that you pay a little extra and seek elsewhere, buyer beware. Again the staff was very kind. That is the only positive thing about this location. ##### Verified traveller Stayed 4 nights in Jun 2024 ### 4/10 Poor #### Verified traveller Mar 6, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The hotel has the bare minimum. The facilities and amenities are super old and degraded. The towels are very used. The shower drying towel was in shreds and dirty. The AC was super old. The sheets were clean but very old. The room smelled. They didn’t have sink soap, as they directed me to use the shower get that was fixed in the wall in the shower. Constant smell from the kitchen downstairs. And the area is terrible. ##### Verified traveller Stayed 3 nights in Mar 2023 ### 4/10 Poor #### Kris Aug 4, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Definitely not worth the price. "King" bed was 2 twins pushed together, not very comfortable. Hot water went out twice, water kept leaking in the bathroom. Noisy construction in the adjacent parking garage that sent exhaust through the vents. Ant problem, couldn't leave food out at all. Breakfast was bland. Staff was friendly and helpful, but that's about the only upside. ##### Kris Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Russell Jun 24, 2025 ##### Russell Stayed 14 nights in Jun 2025 ### 10/10 Excellent #### Wayne May 26, 2025 Liked: Cleanliness, amenities Hospitality was Great,Room was Great,heaps of Space Restaurant was cosy, and Sweet ##### Wayne Stayed 1 night in May 2025 ### 6/10 Okay #### Roshan May 9, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Honest review Check in was good, 1 hour ahead of time. The room was ok, but there was and still is an issue with the AC unit outside the room. At night, the condensate from the units above my room drip onto the unit outside my room and onto the roof below, causing a loud noise during the night. This was reported several times to Reception; maintenance attempted to rectify the issue, however the problem was reoccurring. The breakfast service is outstanding, very prompt and efficient, the hotel really excelled in this area! The room itself is a little outdated, showing signs of wear and tear, the side lampshades were mouldy, the shroud around the internal AC unit was showing signs of rust, the fins appear to be dirty, again another maintenance issue that needs to be addressed. ![](https://a.travel-assets.com/ugc/hotel-reviews/665251ec-2751-4459-b1c1-b708338f7d13-1746751004095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24084e57-507d-42bd-a405-8018e41d1840-1746751003549.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/32dae44f-60ba-49a8-9011-cbcc3d63428c-1746751001734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Roshan Stayed 3 nights in May 2025 ### 8/10 Good #### Peter Apr 11, 2025 ##### Peter Stayed 2 nights in Mar 2025 ### 8/10 Good #### Verified traveller Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Iwan Feb 23, 2025 ##### Iwan Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Jerica Jan 19, 2025 ##### Jerica Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Jerica Jan 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Jerica Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Jan Nov 24, 2024 Disliked: Staff & service, room comfort #### Den værste morgenmad ewer Værelset er ok og rimeligt rent og udsigten var ind i et buskads MEN morgenmaden var så ringe og lille mængde at man var sulten når man forlod sin morgenmad det er IKKE ok eksempel 2 skiver skinke 1 toastbrød delt i 2 3 stk smør 1x1 cm og en kop instant kaffe og omelet af et æg til en fuldvoksen dansker 😱👎det er sgu ikke i orden med venlig hilsen Jan Brøndum holm ##### Jan Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Ninfa Oct 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ninfa Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Kathryn Jul 14, 2024 ##### Kathryn Stayed 2 nights in Mar 2024 ### 8/10 Good #### Rhyan King May 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort So far i enjoyed our stay, staffs were friendly and accomodating. Easy to deal with. Though the cr was small but overall, we enjoyed our short stay. ##### Rhyan King Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Jehanna Lou Apr 19, 2024 ##### Jehanna Lou Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Verified traveller Apr 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Sara Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles rund um top Service, sauber und sehr zentral. Personal war sehr zuvorkommend, Preis-Leistungsverhältnis war nicht zu übertreffen. Habe mich sehr wohlgefühlt und kann es wirklich jedem nur empfehlen ❤️ ##### Sara