Title: Mezzo Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=18230223&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mezzo Hotel Hotel with free parking, near Ayala Center ## Photo gallery for Mezzo Hotel ![Indoor pool, sun loungers - Mezzo Hotel (Cebu City)](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/b33e45e1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premier Suite - Mezzo Hotel (Cebu City)](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/1784c905.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine - Mezzo Hotel (Cebu City)](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/a191e619.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Mezzo Hotel (Cebu City)](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/c7c43177.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Mezzo Hotel (Cebu City)](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/fcea5be1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In Cebu's business district, Mezzo Hotel offers a refreshing indoor pool with comfy sun loungers. Cafe Mezzo serves local and international dishes all day. The gym helps guests stay fit, and practical dry cleaning and laundry services keep travelers looking sharp. ## Reviews 7.6 Good ## Popular amenities - Bar - Pool - Gym - Breakfast available - Parking included - Room service ## Room options ### Check availability for these dates Tonight [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 17 - Dec. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=18230223&PinnedHotelID=18230223&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/8c3fb7a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains Private bathroom Electric kettle - 301 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/918668b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains Private bathroom Electric kettle - 301 sq ft - Sleeps 2 - 1 Double Bed and 1 Twin Bed ### View all photos for Deluxe Suite ![Deluxe Suite | Living area](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/5107ba58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains Private bathroom Electric kettle - 344 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Premier Suite ![Premier Suite](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/1784c905.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Refrigerator LCD TV Blackout drapes/curtains Private bathroom - 409 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Barkada Room ![Barkada Room](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/845f2d5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Barkada Room ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Private bathroom Electric kettle Free bottled water - 602 sq ft - Sleeps 5 - 10 Twin Beds ### View all photos for Junior Suite, 1 Queen Bed ![Junior Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/494afd16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Private bathroom Electric kettle Free bottled water - 301 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Studio, 1 Bedroom ![Standard Studio, 1 Bedroom](https://images.trvl-media.com/lodging/19000000/18240000/18230300/18230223/ea69b551.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 1 Bedroom ### Highlights Soundproofed Air conditioning Refrigerator LCD TV Blackout drapes/curtains Separate bedroom Private bathroom Electric kettle - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCebu-Hotels-Mezzo-Hotel.h18230223.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCebu-Hotels-Mezzo-Hotel.h18230223.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.32252%2C123.91347&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PhJNOosPPY1ETMhm6EStXS5uZxc=) Corner F. Cabahug & Pres. Quezon St., Cebu City, 6000 #### What's nearby - Waterfront Cebu City Casino \- 13 min walk \- 1.1 km - Ayala Malls Central Bloc \- 13 min walk \- 1.1 km - Ayala Center \- 13 min walk \- 1.1 km - SM City Cebu \- 16 min walk \- 1.4 km - Cebu Business Park \- 18 min walk \- 1.6 km #### Getting around - Mactan - Cebu Intl. Airport (CEB) - 33 min drive #### Restaurants - ‪Turning Wheels Craft Brewery - ‬8 min walk - ‪Sarrosa International Hotel and Residential Suites - ‬4 min walk - ‪Lynn Café& Mad Grill Steakhouse - ‬4 min walk - ‪Corner Bakery - ‬3 min walk - ‪Icon Cebu - ‬1 min walk ## About this property ### Mezzo Hotel Upscale hotel near Ayala Center Close to Waterfront Cebu City Casino and SM City Cebu, Mezzo Hotel provides a poolside bar, dry cleaning/laundry services, and a bar. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Cafe Mezzo, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool along with sun loungers - Free self parking - Local cuisine breakfast (surcharge), smoke-free premises, and a ballroom - Concierge services, newspapers in the lobby, and an elevator Room features All 186 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with cable channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/10000000/9070000/9067400/9067342/69090f90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bayfront Hotel Cebu - North Reclamation Mabolo - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 1,006 reviews CA $62 CA $74 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=9067342&PinnedHotelID=9067342&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1460000/1455100/1455017/824c90ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marco Polo Plaza Cebu Lahug - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 1,003 reviews CA $73 CA $83 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1455017&PinnedHotelID=1455017&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3940000/3936400/3936349/e338d25b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Cebu Mabolo - 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Parking included - Free WiFi 8.2 Very good 175 reviews CA $58 CA $93 total includes taxes & fees Dec 30 - Dec 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=84544781&PinnedHotelID=84544781&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/28000000/27030000/27021800/27021726/f6499931.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Padgett Place - Deluxe Suites Lahug - Pool - Kitchen - Free WiFi - Air conditioning 5.2 40 reviews CA $76 CA $190 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=27021726&PinnedHotelID=27021726&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96860000/96857400/96857335/1092b0d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kojo Hotels Cebu -Mandaue Mandaue - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 30 reviews CA $66 CA $81 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=96857335&PinnedHotelID=96857335&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/122000000/121280000/121278000/121277929/fef8d854.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Horizon 101 Listings Cogon Ramos - Kitchen - Free WiFi - Air conditioning - Laundry CA $57 CA $77 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=121277929&PinnedHotelID=121277929&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/6000000/5930000/5927200/5927112/dbaa8639.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lex Hotel Cebu Camputhaw - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 999 reviews CA $76 CA $94 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=5927112&PinnedHotelID=5927112&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4810000/4804400/4804377/b4f5f1a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dohera Hotel Mandaue - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 241 reviews CA $71 CA $81 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4804377&PinnedHotelID=4804377&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 438 for adults and PHP 219 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Cafe Mezzo - Ryan's Bar ### Things to do - Gym - Indoor pool ### Family friendly - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting rooms ### Outdoors - Pool loungers ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Free local calls - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PHP 1500.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: PHP 1000.0 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately PHP 438 for adults and PHP 219 for children - Rollaway bed fee: PHP 1500.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### Property is also known as Mezzo Hotel Cebu Mezzo Cebu Mezzo Hotel Hotel Mezzo Hotel Cebu City Mezzo Hotel Hotel Cebu City ## Frequently asked questions ### Does Mezzo Hotel have a pool? ### How much does it cost to stay at Mezzo Hotel? ### Is Mezzo Hotel pet-friendly? ### How much is parking? ### What time is check-in at Mezzo Hotel? ### What time is check-out at Mezzo Hotel? ### Where is Mezzo Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mezzo Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 7.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 70 8 - Good 88 6 - Okay 29 4 - Poor 20 2 - Terrible 18 ## Reviews ### 10/10 Excellent #### Aimee Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff ##### Aimee Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Theresa E. Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cordial and very helpful staff. Keep up the good work. ##### Theresa E. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### MARIA MERCEDITAS Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s convenient and close to restaurants, laundry shops, banks and easy to public transportation. ##### MARIA MERCEDITAS Stayed 1 night in Jan 2025 ### 8/10 Good #### Prasanna Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Well spacious room ##### Prasanna Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Lionel Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay again The staff were friendly, courteous, & always helpful ##### Lionel Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Cedrick Mar 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel 9 out of 10\. Highly recommend the staff was wonderful and kind. The rooms were clean and comfortable. ##### Cedrick Stayed 11 nights in Mar 2024 ### 10/10 Excellent #### Matt Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, I enjoyed staying at the hotel. The wifi in the room was not the best, but that is understandable since the access points are in the halls. It is hard to penetrate the walls when the access point is more than 30 meters away. Luckily, the room had an ethernet port for my laptop to plug in and the internet was top notch. I really loved the waterfall shower head. ##### Matt Stayed 6 nights in Jan 2025 ### 4/10 Poor #### Janina Lou Feb 28, 2024 Liked: Staff & service, property conditions & facilities Disliked: Amenities Pillows are old and flat, bath towels are old and so thin. No hand towels no face cloth no bath mat. Breakfast is gross, always the exact same food everyday. Staff are very nice. Location sucks ##### Janina Lou ### 8/10 Good #### Charles May 17, 2024 Liked: Room comfort #### Helpful Security staff friendly but not as helpful as in times past. Desk and service staff helpful and friendly; but sheets are not always changed unless you insist. Power was out once. ##### Charles Stayed 4 nights in Apr 2024 ### 6/10 Okay #### Gabriella Nov 27, 2023 Liked: Cleanliness Disliked: Property conditions & facilities The staff was so-so, some were very kind and others weren't right person on the job. The beds were good but keep in mind that they charge you for stains without ever warning us at check-in about this. The room was in okay shape BUT the bathroom was not. There was so much limestone on the faucet it was thick layer on it. And the shower had plenty of limestone and was very rusty. The location was good, restaurants, small shops and easy to get transportation. ##### Gabriella Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Haval Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good with everything ##### Haval Stayed 1 night in Feb 2025 ### 6/10 Okay #### Verified traveller Aug 15, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort It could be better hotel around here. ##### Verified traveller Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Aldrin Jan 17, 2023 Liked: Cleanliness, property conditions & facilities I love the suite room it was very good and huge … just don’t like the shower area… ##### Aldrin ### 8/10 Good #### Janice Jul 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This is our 6th or more times we've stayed at this hotel. We've noticed that the room has gotten smaller & tightier. We used to have robes, slippers, combs, shampoos & conditioners. But we've noticed some of those items were missing. ##### Janice Stayed 1 night in Jul 2024 ### 8/10 Good #### Theresa E. Mar 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Need more toilet paper in the bathroom. ##### Theresa E. Stayed 1 night in Mar 2024 ### 4/10 Poor #### Chito Sep 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I booked this for my parents to attend an event held in same Hotel. Per family experience, Hotel is good and staff were nice as well as accomodating. The only issue i got with this booking was paying extra for breakfast and not getting what you paid. So, I would say posted option for breakfast in expedia when booking this Hotel is not reliable. I would suggest paying the breakfast directly to the Hotel during your stay. ##### Chito Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Deni Feb 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service I had hangers and no towels ##### Deni Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Santa Jan 9, 2024 Disliked: Cleanliness, property conditions & facilities They made us to wait for check in 1hour coz they are not ready for our room even check in time passed ##### Santa Stayed 1 night in Jan 2024 ### 4/10 Poor #### Charles May 11, 2023 Disliked: Property conditions & facilities #### Afraid to leave my room Staff entered room at all times of day and night without announcing themselves or knocking . Things in the room was altered or moved, and no service provided at that time. ##### Charles Stayed 2 nights in May 2023 ### 2/10 Terrible #### Chris Jul 24, 2024 Disliked: Cleanliness, property conditions & facilities #### Roach infested!!! We booked the barkada room. We saw several cockroaches. When we went into the bathroom, they started scurrying as soon as we turned on the lights. There were baby cockroaches everywhere, including on the bed and pillow. At first, we thought they were bed bugs so we started inspecting the mattresses. We pulled 1 bed away from the wall to take a closer look. We had to step out for a bit. We notified the front desk of the situation. They said that they would report it and provide us feedback. (?) We had no idea what that was supposed to mean. When we returned to our room, we noticed that someone had been in there without our prior knowledge or approval. The bed we had pulled out had been pushed back against the wall. There were even more cockroaches this time. We saw over 20 in a short span. We took several pictures and videos. We spent a lot of time trying to kill all of them. They had gotten into our bags. My sister had a transparent make-up case that was left open on a table and it had a few cockroaches in there. There were cockroaches in a hand-carry that had a zipper slightly open. There was even a dead cockroach in the fridge. Who knows if there were more in there? We spent 3 hours going through our bags and at the same time, looking for another hotel. There was no way that we were going to stay there. A cockroach even fell from the ceiling and landed on my nephew's face while we were going through our things. We checked out as soon as we could. Stay away! ![In the make-up case](https://a.travel-assets.com/ugc/hotel-reviews/7A118D5F2DCD47B637127BAFC7ECD39CAB820B371721836967657.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![In the shoe](https://a.travel-assets.com/ugc/hotel-reviews/7A99898D0EDC0015CD5339B8CAAA3C98C1FB8ACA1721836968937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![In the shower](https://a.travel-assets.com/ugc/hotel-reviews/4C7FA5675BE9707C582CCC445F8A4F1C54B66CA01721836968642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![In the hand-carry](https://a.travel-assets.com/ugc/hotel-reviews/8E0A2E96F5A73BEF229E1D57D97E0438DF2F3ADE1721836968420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 3 nights in Jul 2024 ### 8/10 Good #### Tao Apr 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities quite a good deal. i happened to stay at the room near a wedding party group, which has more than 5 people chatting at night, a little bit noisy, otherwise, it is perfect ##### Tao Stayed 2 nights in Apr 2022 ### 2/10 Terrible #### Koichi Apr 16, 2022 Disliked: Cleanliness, amenities, property conditions & facilities 設備が古く、清潔でない ##### Koichi Stayed 3 nights in Apr 2022 ### 6/10 Okay #### Randall Apr 7, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cebu Visit The doorman and reception staff and every staff member i interacted with during my stay were polite and helpful. Prior to arrival contacting the hotel was very difficult and took 3 days of phone calls to eventually speak with someone.....very frustrating waste of time. The room was clean and comfortable. However nearly every day the room was serviced some things were replaced but others werent.....very confusing. on two occassions the bathmat was taken but know clean bathmat was left??.....as i kept explaining to housekeeping this was dangerous as the floor was slippery when wet. On one occassion the towels were taken but no fresh ones left?? Both these situations were able to be rectifiied by contacting the staff .....but was just strange situation On several occassions the coffee sachets that i used werent replaced the next day......and when i contacted the staff and advised i only needed coffee (no sugar no creamer no tea) ......i got tea and sugar left in my room but no coffee?? overall stay was good and all staff i spoke to were polite and helpful......just some strange things with the room ##### Randall Stayed 9 nights in Mar 2022 ### 2/10 Terrible #### alexander Jan 19, 2020 Disliked: Staff & service, property conditions & facilities #### Never go here again Worst service i have meet in a hotel. They didn't even show way to elevator. Gave us wrong room, 40min for check in (no other coustomer), smells bad and no service mind at all. Did check out after 3hours and book another hotel ##### alexander Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller Jan 16, 2020 Disliked: Staff & service Very disappointing experience! Hotel is showing images not related to the room you'll get!! Hotel management is not decent in giving you what you paid for and what you expected. ##### Verified traveller Stayed 5 nights in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Dusit Thani Mactan Cebu Resort](https://www.expedia.ca/Lapu-Lapu-Hotels-Dusit-Thani-Mactan-Cebu-Resort.h34945712.Hotel-Information) > > [Hard Rock Hotel Los Cabos All Inclusive](https://www.expedia.ca/Los-Cabos-Hotels-Hard-Rock-Hotel-Los-Cabos-All-Inclusive.h34183472.Hotel-Information) > > [Holiday Inn Calgary-Airport by IHG](https://www.expedia.ca/Calgary-Hotels-Holiday-Inn-Calgary-Airport.h5177.Hotel-Information) > > [Quest Hotel & Conference Center](https://www.expedia.ca/Cebu-Hotels-Quest-Hotel-Conference-Center.h4739905.Hotel-Information) > > [Waterfront Cebu City Hotel & Casino](https://www.expedia.ca/Cebu-Hotels-Waterfront-Cebu-City-Hotel-Casino.h542002.Hotel-Information) > > [Bluewater Panglao Beach Resort](https://www.expedia.ca/Panglao-Hotels-Bluewater-Panglao-Beach-Resort.h4630939.Hotel-Information) > > [Bayfront Hotel Cebu - North Reclamation](https://www.expedia.ca/Cebu-Hotels-Bayfront-Hotel-Cebu-North-Reclamation.h9067342.Hotel-Information) > > [Radisson Blu Cebu](https://www.expedia.ca/Cebu-Hotels-Radisson-Blu-Cebu.h3936349.Hotel-Information) > > [Oceanfront Hotels in Tampa](https://www.expedia.ca/Tampa-Hotels-Oceanfront-Hotels.0-0-d602996-tOceanfrontHotels.Travel-Guide-Filter-Hotels) > > [Seda Ayala Center Cebu](https://www.expedia.ca/Cebu-Hotels-Seda-Ayala-Center-Cebu.h28957361.Hotel-Information) > > [Cheap Hotels in Reykjavik](https://www.expedia.ca/Reykjavik-Hotels-Cheap-Hotels.0-0-d6054688-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Caribbean Resort & Villas](https://www.expedia.ca/Myrtle-Beach-Hotels-Caribbean-Resort-Villas.h918978.Hotel-Information) > > [Grand Bavaro Princess - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Grand-Bavaro-Princess-All-Inclusive.h2212864.Hotel-Information) > > [Hotel Xcaret Mexico - All Parks / All Fun Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Mexico-All-Parks-All-Fun-Inclusive.h18335979.Hotel-Information) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Hotels in Las Vegas Strip](https://www.expedia.ca/Las-Vegas-Strip-Las-Vegas-Hotels.0-n800045-0.Travel-Guide-Filter-Hotels) > > [Maui Kamaole - Maui Condo & Home](https://www.expedia.ca/Kihei-Hotels-Maui-Kamaole-Maui-Condo-Home.h101693.Hotel-Information) > > [Motels Langley](https://www.expedia.ca/Langley-Motels.d8530-aaMotels.Travel-Guide-Accommodation) > > [The Tides on Hollywood](https://www.expedia.ca/Fort-Lauderdale-Hotels-The-Tides-On-Hollywood.h44524455.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yvr/yeg/vancouver-to-edmonton) > > [Flights from Laoag (LAO) to Manila (MNL)](https://www.expedia.ca/lp/flights/lao/mnl/laoag-to-manila) > > [Flights from Delhi (DEL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) > > [Flights from Pearson Intl. to TYO-All Airports](https://www.expedia.ca/lp/flights/yyz/tyo/toronto-to-tokyo) ### Activities ### General > [Visit Jujuy Province](https://www.expedia.ca/Jujuy-Province.dx6232492)