Title: Golden Valley Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6092144&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Golden Valley Hotel Guests start their day with breakfast featuring local flavors, explore downtown Cebu's vibrant streets, then return to comfortable accommodations for relaxation ## Photo gallery for Golden Valley Hotel ![Local cuisine - Golden Valley Hotel (Cebu City)](https://images.trvl-media.com/lodging/7000000/6100000/6092200/6092144/4c4f1367.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Golden Valley Hotel (Cebu City)](https://images.trvl-media.com/lodging/7000000/6100000/6092200/6092144/5d564137.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Golden Valley Hotel (Cebu City)](https://images.trvl-media.com/lodging/7000000/6100000/6092200/6092144/3eb84824.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 Queen Bed - Golden Valley Hotel (Cebu City)](https://images.trvl-media.com/lodging/7000000/6100000/6092200/6092144/a0e6dfc0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Golden Valley Hotel (Cebu City)](https://images.trvl-media.com/lodging/7000000/6100000/6092200/6092144/6c1ec4b2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Golden Valley Hotel, in downtown Cebu's heart, offers travelers a warm welcome with practical amenities like a coffee shop and laundry facilities. Visitors unwind in rooms with free WiFi or sample local cuisine at Q Cafe, which consistently earns positive reviews from guests. ## Reviews 7.0 Good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Feb. 10 - Feb. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=6092144&PinnedHotelID=6092144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=6092144&PinnedHotelID=6092144&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 11 - Feb. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=6092144&PinnedHotelID=6092144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=6092144&PinnedHotelID=6092144&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6092144&PinnedHotelID=6092144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6092144&PinnedHotelID=6092144&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6092144&PinnedHotelID=6092144&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=6092144&PinnedHotelID=6092144&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/7000000/6100000/6092200/6092144/ab66608b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping In-room safe Desk - 161 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Twin Room ![Standard Twin Room](https://images.trvl-media.com/lodging/7000000/6100000/6092200/6092144/850c46a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping In-room safe Desk - 194 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed](https://images.trvl-media.com/lodging/7000000/6100000/6092200/6092144/9748c1c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed ### Highlights Air conditioning TV Private bathroom Cable channels Daily housekeeping In-room safe Desk - 258 sq ft - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCebu-Hotels-Golden-Valley-Hotel.h6092144.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCebu-Hotels-Golden-Valley-Hotel.h6092144.Hotel-Information) ## About the area Downtown Cebu, a neighborhood in Cebu City, is home to Golden Valley Hotel. Colon Street is a notable landmark, and travelers looking to shop may want to visit SM City Cebu and SM Seaside City Cebu. Jpark Island Waterpark and Jose R. Gullas Halad Museum are also worth visiting. [Visit our Cebu City travel guide](https://www.expedia.ca/Cebu-City.dx800) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.29894%2C123.89849&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=60HHnTx4_IEFLfTwBFrXwiC6WoU=) 155-A Pelaez Street, Cebu City, Cebu, 6000 ### What's nearby - ![Colon Street which includes fashion](https://images.trvl-media.com/place/6259137/1d416117-5707-4215-9791-8ac4024cee8f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Colon Street 3 min walk \- 0.3 km - ![Heritage of Cebu Monument showing a statue or sculpture, religious elements and heritage architecture](https://images.trvl-media.com/place/6162682/41a2b9f4-357e-4737-bb14-8b5464380153.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Heritage of Cebu Monument 6 min walk \- 0.6 km - ![Magellan Cross Pavilion on Plaza Sugbo in cebu city, philippines](https://images.trvl-media.com/place/553248621563234805/a429e51e-4a10-45af-8fd1-fb1fb2846fac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santo Nino Church 8 min walk \- 0.7 km - ![Magellan\'s Cross showing street scenes](https://images.trvl-media.com/place/6150188/c46450cc-a650-4930-936f-f3165cdc731e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Magellan's Cross 10 min walk \- 0.9 km - University of San Carlos 1 min walk \- 0.0 km ### Getting around - Mactan - Cebu Intl. Airport (CEB) 39 min drive ### Restaurants - Kuerks Restaurant 1 min walk - Kara's Fried Chicken 3 min walk - Qcafe 1 min walk - The Galley 2 min walk - Mama Marias Pizzeria 2 min walk ## About this property ### Golden Valley Hotel Hotel near Colon Street An airport shuttle, a coffee shop/cafe, and laundry facilities are just a few of the amenities provided at Golden Valley Hotel. The on-site restaurant, Q Cafe, features local cuisine. In addition to a business center, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall - Wedding services, luggage storage, and a 24-hour front desk Room features All 50 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and shampoo - TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Rooftop pool](https://images.trvl-media.com/lodging/16000000/15880000/15878400/15878310/45bea081.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palm Grass Hotel Downtown Cebu - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 144 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=15878310&PinnedHotelID=15878310&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7180000/7173900/7173820/e0f9b4c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GV Tower Hotel Downtown Cebu - Parking included - Free WiFi - Restaurant - Air conditioning 6.2 79 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=7173820&PinnedHotelID=7173820&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/17000000/16200000/16195400/16195342/b177dc1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Honey Hunt House San Antonio - Spa - Parking included - Free WiFi - Air conditioning 6.4 29 reviews CA $19 CA $22 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=16195342&PinnedHotelID=16195342&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/14000000/13260000/13250600/13250516/1ae535da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southpole Central Hotel Downtown Cebu - Parking included - Free WiFi - Restaurant - Air conditioning 7.4 Good 154 reviews CA $32 CA $43 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=13250516&PinnedHotelID=13250516&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/28000000/27080000/27076500/27076409/47dad4aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Express Inn - Osmeña Downtown Cebu - Pool - Parking included - Free WiFi - Restaurant 6.0 26 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=27076409&PinnedHotelID=27076409&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16080000/16070600/16070502/b10ad416.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RF Suites Santa Cruz - Parking included - Free WiFi - Air conditioning - Breakfast available 7.0 Good 27 reviews CA $62 CA $71 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=16070502&PinnedHotelID=16070502&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/100000000/99340000/99334300/99334300/72f21c53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VG Pension and Residences Downtown Cebu - Parking included - Free WiFi - Air conditioning - Laundry 6.2 17 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=99334300&PinnedHotelID=99334300&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4360000/4350700/4350660/27eda3f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pier Cuatro Carreta - Parking included - Free WiFi - Restaurant - Air conditioning 7.4 Good 338 reviews CA $35 CA $40 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=4350660&PinnedHotelID=4350660&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Quadruple Room](https://images.trvl-media.com/lodging/47000000/46100000/46100000/46099941/f3d2553a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel One Capitol Site - Parking included - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 45 reviews CA $29 CA $36 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=46099941&PinnedHotelID=46099941&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/121000000/120430000/120428700/120428659/f4369084.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mariners Court Hotel Cebu Downtown Cebu - Parking included - Free WiFi - Restaurant - Air conditioning 7.4 Good 3 reviews CA $39 CA $48 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=120428659&PinnedHotelID=120428659&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=6092144&PinnedHotelID=6092144&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6092144,15878310,7173820,16195342,13250516) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: PHP 130 for adults and PHP 130 for children - A coffee shop/cafe - A restaurant ### Restaurants on site - Q Cafe ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Housekeeping (daily) - Wedding services ### Business services - 1,873 square feet of conference space - Business center ### More - 4 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Room service ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PHP 750 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: PHP 500 per night We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately PHP 130 for adults and PHP 130 for children - Airport shuttle fee: PHP 800 per vehicle (one-way) - Rollaway bed fee: PHP 750 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### Property is also known as Golden Valley Cebu Golden Valley Hotel Golden Valley Hotel Cebu Hotel Golden Valley Golden Valley Hotel Cebu Island/Cebu City Golden Valley Hotel Hotel Golden Valley Hotel Cebu City Golden Valley Hotel Hotel Cebu City ## Frequently asked questions ### Is Golden Valley Hotel pet-friendly? ### How much does it cost to stay at Golden Valley Hotel? ### How much is parking? ### What time is check-in at Golden Valley Hotel? ### What time is check-out at Golden Valley Hotel? ### Does Golden Valley Hotel provide a shuttle to the airport? ### Where is Golden Valley Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Golden Valley Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.6 Location ### 7.4 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 9 8 - Good 9 6 - Okay 15 4 - Poor 6 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Esther Aug 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Neat place to stay. Very friendly staff. Preglo very nice and courteous. Place nice and clean. ##### Esther Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Amparo Jul 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are amazing ##### Amparo Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Earl Sep 16, 2024 Liked: Staff & service older hotel ##### Earl Stayed 1 night in Sep 2024 ### 8/10 Good #### Kodama Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 斜め向かいにセブ大学があり人通りの多く良い環境でしたが部屋割りの関係か外が見えなかくて天候がわからなっただけが残念でした。 ##### Kodama Stayed 1 night in Sep 2025 ### 6/10 Okay #### Verified traveller Jan 5, 2020 Liked: Cleanliness, staff & service No Wi-Fi that’s reliable I cannot use my cellphone for the whole 4 days stay ##### Verified traveller Stayed 3 nights in Jan 2020 ### 8/10 Good #### Verified traveller Nov 25, 2019 Liked: Staff & service, amenities, property conditions & facilities Good ambience and very accomodating staff... ##### Verified traveller Stayed 2 nights in Nov 2019 ### 4/10 Poor #### Lionel Sep 3, 2019 Disliked: Property conditions & facilities, room comfort Slightly shabby and dated hotel amenities Internet not setup for apple devices Uncomfortable beds ##### Lionel Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is well maintain .its clean from my room to the lobby and to the restaurant everything is excellent for me the stuff are very helpful .see you next time Golden Valley Inn ##### Verified traveller Stayed 4 nights in Aug 2019 ### 4/10 Poor #### Verified traveller Jul 26, 2019 Disliked: Cleanliness 要自己要開水,及吹風機 ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### Detlef Jun 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Kleines, gut geführtes Hotel im Zentrum von Cebu City. Hab mich wohl gefühlt. ##### Detlef Stayed 2 nights in Jun 2019 ### 8/10 Good #### Kenneth Jun 22, 2019 Liked: Cleanliness, staff & service #### OK hotel at OK price Internet was terrible. Hotel is a little worn. Service was very good. Location is so-so ##### Kenneth Stayed 5 nights in Jun 2019 ### 6/10 Okay #### Heike May 18, 2019 Disliked: Cleanliness, property conditions & facilities #### Hatte schon bessere Zeiten erlebt 2 Übernachtungen im Golden Valley gehabt ...als Zwischenstop genutzt ...aber sehr in die Jahre gekommen ..war mit Sicherheit das letzte mal dort... ##### Heike Stayed 2 nights in May 2019 ### 4/10 Poor #### Robert Sep 30, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Old hotel in old part of city. This hotel is old. Rooms are old. Many things need to be fixed. A little difficult to find. Located in old part of cebu city. Difficult to go out and travel outside of hotel. Lots of traffic. Can be a headache! However, area around hotel is safe. ##### Robert Stayed 3 nights in Sep 2018 ### 6/10 Okay #### Robert Sep 19, 2018 Disliked: Cleanliness, property conditions & facilities #### Old hotel in old part of cebu city. This hotel is a little difficult to find. On a side street. Safe, but, not too accessible by car. Old hotel with restaurant. Not many dishes to choose from. Walking distance to malls and street vendors. However, area not clean, lots of traffic and people. Roads are bad with no sidewalks to use. Going out can be a hassle and annoying. 7-11 right next to hotel, for me, was the best thing about this hotel. Will never stay here again. Too much trouble. ##### Robert Stayed 1 night in Sep 2018 ### 6/10 Okay #### Verified traveller Jun 26, 2018 Disliked: Property conditions & facilities #### Good for one night Listing say complimentary breakfast, but there was no breakfast included. WIFI was non existent, and the TV had no connection or channels available. ##### Verified traveller Stayed 1 night in Jun 2018 ### 4/10 Poor #### Verified traveller May 30, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort \-The card to open the door does not working so we have to wait in front of the door for someone to fix it; - room was smelly; - Towels have a strong smell of clorine; - During the check-in they told us that we have to pay for the breakfast and after they saw my booking mail with Expedia they said that actually the breakfast is free. And like it was not enough, in the morning I've foud out that they have only philippino breakfast for free. If you want american breakfast, they have, but you have to pay. I think that Expedia should provide all this information at the moment of booking. Instead sayning " free breakfast included" , they ahould say " philippino breakfast for free ; american breakfast available surcharge)" . ##### Verified traveller Stayed 1 night in May 2018 ### 10/10 Excellent #### john, biliran philippines May 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice small friendly hotel its a good hotel good service everything clean close to most businesses and stores.good value for money ##### john Stayed 1 night in May 2018 ### 8/10 Good #### Cecille May 18, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business trip in Cebu First time stay in Golden Valley & service was quite good. Room was clean & comfortable but bed may need to be replaced soon. Restaurant offered several food choices. Good for business travellers as area is centrally located. ##### Cecille Stayed 3 nights in May 2018 ### 2/10 Terrible #### Clare, Arizona, U.S.A. Aug 14, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible experience! Very bad customer service!!! The check in time is 2:00 PM but we waited almost 2 hours because the hotel staff said, "the room is not ready" & their reason is they are busy! :( We booked the hotel 1 week ahead of time & it was fully paid yet the room is not ready. We booked a family room with 3 single beds but they put us on a studio type with only 1 bed. We requested another bed but they charged us per night for that request. The hotel staff promised us to be transferred to a family room on the second day as what we booked but it did not happen until we check out. We check out & we transferred to another big hotel. Upon check out, they let us pay for second bed plus the buffet breakfast in which we booked a family room with breakfast included already. Horrible!!! Plus they let us pay the little leftover foods we bring in the hotel from outside, really??? This is horrible!!! We called many, many times, long distance call & the hotel staff hang us up for a long time, passing the call from person to person. When we call for just asking a simple question, you will talk to 3-4 different people until your question be answered. When we call the reservation, they confirmed its ok, everything will be fine, we don't need to pay additional for the second bed, we don't need to pay for the buffet breakfast because its already included in the amount we fully paid online when we book the family room. ##### Clare ### 6/10 Okay #### Verified traveller Jul 16, 2016 Liked: Cleanliness, staff & service #### Probably don't stay here Great customer service, old run down hotel in ghetto neighborhood with bad food in cafe. Convenient though for us traveling through and staff was so nice! ##### Verified traveller ### 6/10 Okay #### Jai May 9, 2016 Liked: Cleanliness, staff & service #### Close to mango sqare and night life Access to plenty of clubs and restaurants central Cebu city ##### Jai ### 10/10 Excellent #### Jai, Manila Apr 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Centre of the city. The hotel is 45min from Lapu-Lapu Mactan International Airport. It's very near to almost everywhere. All the tourist spot in Cebu, even the newest SM Seaside, Cebu South Bus terminal, Larsian, Crown Ragency Hote (Where you can do Sky Walking) and the likes! :) almost most of the spots is near the hotel,very accessible! :) They also serve free breakfast too! If you are just looking for a budget hotel, this is for you! Across the street there is Jolibee and all the means of transportation is at the end of the street. The staff is also approachable and hospitable. It's like you're second home in Cebu. ##### Jai ### 8/10 Good #### Robert, Polska Mar 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dobry Dobry hotel w centrum z dosc smacznym sniadaniem i szybkim wifi za przystepne pieniadze. Za niewielka doplata mozliwosc wyboru innego sniadaniem spoza standardowych zestawow. ##### Robert ### 8/10 Good #### Verified traveller Jan 20, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great customer service. Very good customer service. ##### Verified traveller ### 6/10 Okay #### xim2jp, Tokyo Oct 7, 2015 Disliked: Cleanliness, room comfort #### バスターミナルに近い中間地点としてなら バスターミナルに近くて格安なところということでこのホテルに宿泊しました。 価格通りだと思います。部屋は清潔ですが、建物が古いのでとくに評価がプラスになるようなことはありませんでした。 ##### xim2jp