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Reviews

4.7/5 Exceptional
470 reviews
Great location, Beautiful hotel, Highly recommend

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Fine Arts
    1 min walk
  • Popular Location
    Las Bovedas
    3 min walk
  • Popular Location
    University of Cartagena
    5 min walk
  • Airport
    Cartagena (CTG-Rafael Nunez Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Room (Butler Service)

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Superior Room, Balcony, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room, Balcony, Pool View

    Room Amenities

    • Sleeps 3
    More details
  • Classic Room, View (Interior view)

    Room Amenities

    • Sleeps 2
    More details
  • Suite (Duplex, Colonial Area, Butler Service)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite, Terrace, Sea View (Amaral Suite)

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Suite, Terrace (Grau Suite)

    Room Amenities

    • Sleeps 3
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 3
    More details
  • Suite, Sea View (Legend Suite)

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Suite, Terrace (Spa Suite)

    Room Amenities

    • Sleeps 3
    More details

About this area

Cartagena

Located in Cartagena's Cartagena Walled City neighbourhood, Sofitel Legend Santa Clara Cartagena is in the city centre and near the airport. Those looking for an activity can check out Port of Cartagena, while everyone can enjoy the natural beauty of Bocagrande Beach and Castillo Grande Beach. Travelling with kids? Consider Cartagena Fishing Club, or check out an event or a game at Estadio De Softbol De Chiquinquira.

Popular Location

What's nearby

  • Fine Arts - 1 min walk
  • Las Bovedas - 3 min walk
  • University of Cartagena - 5 min walk
  • San Pedro - 9 min walk
  • Puerta del Reloj - 10 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 9 min drive

Restaurants

  • Where to eat
  • El Claustro – Serves breakfast, lunch and dinner.
  • 1621 Restaurant – Serves lunch and dinner.

About this property

Sofitel Legend Santa Clara Cartagena

Family-friendly Cartagena resort in Cartagena Walled City, near San Pedro
2 restaurants, a full-service spa and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. All 123 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and iPod docking stations are standard, as are flat-screen TVs with digital channels.
Sofitel Legend Santa Clara Cartagena offers 123 forms of air-conditioned accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (USD 20 per night)
Available in some public areas: Free WiFi, Wired Internet (USD 20 per night)

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 24 per person
2 restaurants
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Outdoor pool
Shopping
Hot tub
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Portuguese
Spanish

Business services

Business centre
Meeting rooms
Conference space (3531 square feet)

Outdoors

Garden
Pool umbrellas
Terrace

Spa

Aromatherapy
Body treatments
Facials
Hydrotherapy
Massages
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Down comforter
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hairdryer

Entertainment

TV/satellite channels
flat-screen TV
iPod dock

Food and drink

Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Slippers

Policies

Check-in

Check-in between 3 PM - 3 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 200.0 per night.

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Fee for in-room wired Internet: USD 20 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 26 per vehicle (one way)
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Sofitel Legend Santa Clara Cartagena Resort
  • Sofitel Legend Santa Clara Resort
  • Sofitel Legend Santa Clara
4.7

Exceptional

5 - Excellent
369
4 - Good
70
3 - Okay
21
2 - Mediocre
8
1 - Poor
2
4.8
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best Hotel to Stay in Cartagena, great location and great service

Stayed 4 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

This was a great hotel Staff was super friendly breakfasr was great and lovation was fantastic Would go again

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was wonderful and hotel is in a great location!

Stayed 5 nights in Jan. 2020

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