5/5 Excellent
Maria, Boca Raton
Travelled with family
Dec. 23, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021
Sofitel Legend Santa Clara Cartagena
Photo gallery for Sofitel Legend Santa Clara Cartagena
Overview of Sofitel Legend Santa Clara Cartagena
UNESCO Sustainable Travel Pledge
Sofitel Legend Santa Clara Cartagena
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
Explore the area
- India Catalina Monument6 min walk
- Clock Tower8 min walk
- Casa del Marques de Premio Real10 min walk
- Cartagena (CTG-Rafael Nunez Intl.)9 min drive
Choose dates to view prices
About this area
Cartagena
Sofitel Legend Santa Clara Cartagena is located in Cartagena Walled City, a neighborhood in Cartagena, and is in the city center and near the airport. Clock Tower and Puerta del Reloj are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Traveling with kids? Consider Naval Museum Cartagena and Caribbean Naval Museum. With scuba diving, water skiing, and windsurfing nearby, you'll find plenty of adventures in the water.
What's nearby
- Fine Arts - 1 min walk
- House of Gabriel Garcia Marquez - 2 min walk
- India Catalina Monument - 6 min walk
- Clock Tower - 8 min walk
- Casa del Marques de Premio Real - 10 min walk
Getting around
- Rafael Nunez Intl. Airport (CTG) - 9 min drive
Restaurants
- El Claustro — 1 min walk
- 1621 Restaurant — 1 min walk
- Montmartre — 2 min walk
- Agua De Mar — 2 min walk
- Anacardos — 2 min walk
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi, Wired Internet (USD 20 per night)
- Available in some public areas: Free WiFi, Wired Internet (USD 20 per night)
Parking and transportation
- Free self parking on site
- Free valet parking on site
- 24-hour roundtrip airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 24 per person
- 2 restaurants
- 1 1 poolside bar and 1 1 bar
- 24-hour room service
Things to do
- Aerobics classes
- Designer stores
- Fitness center
- Full-service spa
- Outdoor pool
- Private picnics
- Shopping
- Spa tub
- Steam room
- Wine tasting room
- Yoga classes
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- French
- Portuguese
- Spanish
Business services
- Business center
- Conference space (3531 square feet)
- Meeting rooms
Outdoors
- Garden
- Pool umbrellas
- Terrace
Spa
- Aromatherapy
- Body treatments
- Facials
- Hydrotherapy
- Massages
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Couples dining
- Designated smoking areas (fines apply)
- Romance packages available
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Down comforter
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Free toiletries
- Hair dryer
- Towels
Entertainment
- Cable/satellite channels
- Flat-screen TV
- iPod dock
Food and drink
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Separate sitting area
- Slippers
- Soundproofing
Similar properties
See similar properties
Cartagena
Cartagena Walled City
Parking included
Pool
Business-friendly
Guest rating 4.5+
Hotel resort
5 star
Policies
Check-in
Check-in from 3 PM - 3 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 200.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 24 per person (approximately)
- Fee for in-room wired Internet: USD 20 per night (rates may vary)
- Fee for wired Internet in public areas: USD 20 per night (rates may vary)
- Airport shuttle fee: USD 26 per vehicle (one way)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: USD 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.7/5
Staff & service
4.7/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Florian
Travelled with family, Travelled with family and small children
Dec. 19, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2021
5/5 Excellent
Nicholas
Dec. 19, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021
5/5 Excellent
Carlos Alberto
Travelled with partner
Dec. 14, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021
4/5 Good
Omar
Travelled with family
Nov. 28, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021