2300 North 1st Street (Highway 83), Carrizo Springs, TX
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 24 out of 86 reviews" "
10 - Excellent
24
Rating 8 - Good. 30 out of 86 reviews" "
8 - Good
30
Rating 6 - Okay. 12 out of 86 reviews" "
6 - Okay
12
Rating 4 - Poor. 12 out of 86 reviews" "
4 - Poor
12
Rating 2 - Terrible. 8 out of 86 reviews" "
2 - Terrible
8
7.6/10
Cleanliness
7.8/10
Staff & service
5.8/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
4/10 Poor
Jered
Travelled with family, Business traveller, Travelled with partner
There was no A/C in our first room or the one we were they moved us moved to. There was a frdge full of spoiled food, and we had to clean it out ourselves.We had to transfer rooms twice. We finally had A/C in the last room but the water never got hot for our showers. Definitely not quality for the insane price. Very disappointed. The staff didnt seem to know much about the place either.
Our stay was very good. I especcially want to commend the front desk. We had a couple of unusual requests and he came through with flyong colors! We'll never stay any place else!!
Liz
Stayed 2 nights in Jan 2023
Response from Uday on Feb 13, 2023
Thankyou, hope we srve you better next time
6/10 Okay
Isaac, HOUSTON
Business traveller
Oct 4, 2022
Disliked: Cleanliness, amenities
Was expensive but not value for money. It is functional for a short one night stay at best. They don't even have Coffee in the Lobby for morning times. Basic amenities in room are updated and functional. Had Bedsheets with holes and looked yellowish. Front desk staff don't have to behave like they are doing Guests a favor. Be courteous please. High demand for rooms doesn't mean you cant care about your guests.
Isaac
Stayed 1 night in Sep 2022
Response from Uday on Oct 25, 2022
Hello Isaac,we thank-you for your review, we hope we can serve you better next time.
The front desk attendant was courteous and the property appeared nice and clean. However, the air conditioning in our room DID NOT WORK!! It was hot in our room. We were in town to attend a funeral and other family members also rented rooms at the Texan Inn and also had the same problem. I had to go to the Walmart across the street and buy fans to make it more bearable in our room. To top things off, the ice machine was broken as well! Very disappointing for a place that charges $200 a night!!
Definitely worth the price. Other hotels in the area over priced.
Paul
Stayed 4 nights in Sep 2020
Response from Kumar on Oct 19, 2020
Dear Paul - Thank you very much for staying at our hotel and for giving your feedback. We really appreciate your business. We are looking forward to welcoming your back when you are in the town.
Property looked clean and tidy. Room was not as clean as we would have liked. Toilet wabbled. Toilet would not flush. Due to party cups and condom in toilet tank. Dirty hand prints on walls. Bath tub cracked. Room was musty smelling and dusty
Thank God the beds were clean and tidy.
Why would a non-smoking room come with an ash tray. Been years since I seen that. Dryer was broken. Last time I stayed here no breakfast the person was missing and no backup. Looks like the breakfast has gone down hill. Corn flakes, waffles, juice, coffee. Used to be way better. Disappointed.
I always stay here, newly renovated rooms look great. Staff was very helpful.
Rosa
Stayed 1 night in Aug 2019
Response from Brain P on Aug 15, 2019
Thank you for your review. Great to hear your overall experience of your stay was good. Thank you for staying with us and for ranking us so highly. Please feel free to contact us for any assistance you might require.
4/10 Poor
Verified traveller
Aug 13, 2019
Liked: Cleanliness
They tried to charge more than agreed price. I was lucky I remember approximate value. Working fridge was great.
The air conditioner did not work, the refrigerator did not work, the lamps did not work, the T V did not work. It was 10 p.m. so we had no choice but to stay there in a hot room. The milk we purchased for our morning coffee and cereal was no good since the fridge didn't work. We didn't realize that till 9 a.m. the next day. We will not stay at all next time.
Alicia
Stayed 1 night in Jul 2019
Response from Brian P on Aug 13, 2019
First and foremost, I want to thank you for taking the time to tell us about your experience. I am disappointed to hear about your time with us. Our manager will call you and try to resolve this matter. We apologize for the inconvenience.
8/10 Good
Verified traveller
Jul 6, 2019
Verified traveller
Stayed 2 nights in Jul 2019
Response from Brian P on Aug 13, 2019
Thank you again for staying with us and pleased our staff provided you with a 5-Star experience. We hope to see you again soon!
The place is ok, but seems a bit dirty on the out side.
Breezeway was dirty, trash, and dark. The lights were turned on eventually. I was totally disappointed that the swimming pool was out of order.
Verified traveller
Stayed 2 nights in Jun 2019
Response from Brain P on Aug 13, 2019
Thank you for taking out the time to review us. During your stay, the weather was windy for 2 days. That's why we have the pool was closed. We apologize for the inconvenience.
The room didn't smell very good. The mirror in the bathroom had a big crack in it. The bathroom was not very clean. Human hair in places and just not cleaned to a quality sanitary level.
Rick
Stayed 1 night in Apr 2019
Response from Brian on Apr 20, 2019
We apologize for the inconvenience you had during your stay. Our housekeeping department has been notified about the issue and we will make sure that this never happens again as we keep cleanliness our top priority.
The hotel is clean and comfortable. The room has a comfortable bed, I was able to work using the WiFi, the bathroom was well stocked and clean. The outside doors have three factor locks and the courtyard appeared clean available. There is a reasonably good steakhouse 50 feet away and a pretty good local Texmex place within walking distance as well.
We needed a room at last minute due to car trouble. Room was fair but needed some attention. Carpet is pretty stained, room needs good deodorizer. Having family memebers work in the oilfield we realize that much of the hotel's business is that industry, but still, the hotel can do a better job.
This was a very nice place. We were just passing through, so we had only one night. The only
drawback to this hotel was the breakfast was a little weak. They did have bread/toaster, waffles, cream cheese, coffee and??? Maybe a piece of fruit would have been nice, a yogurt or an egg - exceptional.
Wesley
6/10 Okay
Verified traveller
Apr 4, 2018
Liked: Cleanliness
Competitive price, clean facility, as expected.
Competitive price, clean facility, as expected for the price. Thanks!