Carnegie Mellon University Tours and Activities

The property was located in a good area for what we where there for. The staff was friendly and made sure we were taken care of. Our check-in time was 3pm we arrived around 4pm. Upon entering the property it was clean and smelled amazing. Once we made it to our room it wasn't clean the bedding was still on from the previous guest, microwave was dirty as well as the floor had a sticky substance on it which means it hadn't been mopped, the TV in the bedroom did not work. We called the property immediately left a message and they called us right back. They apologized and had a young man who spoke no English (which made it hard to communicate) he apologized again and finished cleaning the apartment and changed the bedding. Once he finished the property called back and offered a discount which we still haven't received. I will suggest that the owners of this property do a deep clean. A fresh coat of paint or even wiping the walls down would work as well as changing the shower curtains. I don't think we will come back here.

So clean! A beautiful house and an amazing breakfast! Staff were wonderful. Short walk to shops and restaurants. Highly recommended.