2/10 Terrible
Emanuele
Business traveller
Oct 31, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dismal
Dismal!!
The pictures from the website looked great, unfortunately, the reality was far from perfect.
In reception, the render on the ceiling was falling off which raised alarm bells.
Unfortunately, it was all downhill from there, here comes the list:
1, Bed sheets had holes in them, they looked warn or chewed.
2, The skirtings had come off the walls
3, Paint was peeling from the balcony and pool area
4, The bar was not available no reason was given
5, My safe gave a suspicious error code and would not open
6, Carpets were stained and dirty
7, The walls in the corridors had holes in them like they had been rammed or punched
8, All lights were off during the day, and we had to use my phone light to navigate the corridors.
9, Not as important but there was what looked like a bottle of wee outside my balcony on the grass verge, it looked like it had been thrown out of a window.
The worst thing was you did not feel like you could bring these issues up with the staff as when we tried to ask some questions they laughed and shrugged a lot!
Yea…. Please do not stay here!!
Emanuele
Stayed 3 nights in Oct 2023