Sunset Mountain Inn and Spa

Photo gallery for Sunset Mountain Inn and Spa

Primary image
Waterslide
Indoor pool
Indoor spa tub
Individually decorated, individually furnished, desk, iron/ironing board

Overview of Sunset Mountain Inn and Spa

Sunset Mountain Inn and Spa

2.5 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
104-1151 Sidney Street, Canmore, AB, T1W 3G1

Explore the area

  • Popular LocationCanmore Museum and Geoscience Centre13 min walk
  • Popular LocationYamnuska Mountain Adventures17 min walk
  • Popular LocationCanmore Golf and Curling Club3 min drive
  • AirportBanff, AB (YBA)16 min drive

Choose dates to view prices

About this area

Canmore

Located in Canmore, Sunset Mountain Inn and Spa is in the city center and in the mountains. Banff National Park and Tunnel Mountain reflect the area's natural beauty and area attractions include Cross Zee Ranch and Banff Park Museum. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing.

What's nearby

  • Canmore Museum and Geoscience Centre - 13 min walk
  • Yamnuska Mountain Adventures - 17 min walk
  • Canmore Golf and Curling Club - 3 min drive
  • Cross Zee Ranch - 5 min drive
  • Silvertip Golf Course - 5 min drive

Getting around

  • Banff Station - 23 min drive
  • Calgary International Airport (YYC) - 75 min drive

About this property

Sunset Mountain Inn and Spa

Family-friendly hotel with full-service spa and fitness center
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a spa tub, and massage/treatment rooms.
Sunset Mountain Inn and Spa offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Parlour Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Food and drink

  • 1 restaurant

Restaurants on site

  • The Grande Kitchen & Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Foosball table
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Spa tub

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 5:00 PM - 10 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Sunset Mountain Inn Canmore
Sunset Mountain Inn
Sunset Mountain Canmore
Sunset Mountain Spa Canmore
Sunset Mountain Inn and Spa Hotel
Sunset Mountain Inn and Spa Canmore
Sunset Mountain Inn and Spa Hotel Canmore

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 144 out of 486 reviews
5 - Excellent 30%
Rating 4 - Good. 171 out of 486 reviews
4 - Good 35%
Rating 3 - Okay. 95 out of 486 reviews
3 - Okay 20%
Rating 2 - Poor. 45 out of 486 reviews
2 - Poor 9%
Rating 1 - Terrible. 31 out of 486 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are short staffed but did a great job accomodating us
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, decently priced considering what else is around. Though the check in and out times were somewhat out there. 5pm in and 10am out? I assume that’s because of staff shortages due to the rising cost of living in the Canmore area. Also a $50 fee if you forget to put the towels in the tub seems a bit aggressive. Everything else went well, Room had a living room, kitchenette and was overall fairly clean. Front counter staff was super friendly
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Spacious with fridge and microwave. Not like the ordinary hotels. Quite complicated shared parking and location of the room with codes that you have to use.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, rooms were clean. No carpet on floors which made the room feel that much more cleaner. Bedding and bed was comfortable.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was it wasn’t dark enough in the room from the curtains. Everything else was amazing.
Stayed 3 nights in Jun 2022