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Reviews of Quest Canberra City Walk

3.5 out of 5
Quest Canberra City Walk
240 City Walk, Canberra, ACT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 577 reviews" "
Rating 8 - Good. 166 out of 577 reviews" "
Rating 6 - Okay. 42 out of 577 reviews" "
Rating 4 - Poor. 5 out of 577 reviews" "
Rating 2 - Terrible. 7 out of 577 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with family
Liked: Amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2024
Response from Quest Canberra City Walk on May 1, 2024
Dear Cindy,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

8/10 Good

Nelly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Quest Canberra City Walk on May 1, 2024
Dear Cindy,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Quest Canberra City Walk on Apr 16, 2024
Dear Alan,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Quest City walk is right on the main shopping area of Canberra with the result that shopping is easy and available. The room was spacious and had all the facilities that one would expect. It was also quiet and comfortable.
Stayed 2 nights in Mar 2024
Response from Quest Canberra City Walk on Mar 29, 2024
Dear Warren,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Kelvin

Liked: Amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Mar 2024
Response from Quest Canberra City Walk on Mar 19, 2024
Dear Kelvin,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate you taking the time to share your feedback. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

6/10 Okay

Tina

Liked: Amenities, property conditions & facilities
Kept finding ants and gnats in the room. Shower leaked the entire time and when you did shower, water got all over the bathroom floor outside the shower (leaked from under the door). Otherwise, it was a good stay. Friendly staff and plenty of places to eat.
Stayed 3 nights in Mar 2024
Response from Quest Canberra City Walk on Mar 11, 2024
Dear Tina,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate you taking the time to share your feedback. I am pleased that you enjoyed our central location with plenty of dining options.However, I am sorry to hear you had ants in the rooms and the shower leaked. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. We hope to see you again at Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Quest Canberra City Walk on Mar 11, 2024
Thank you for your 5/5 rating.

8/10 Good

Roman

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good room. hotel was in a safe quiet area with plenty of dining options
Stayed 1 night in Jan 2024
Response from Quest Canberra City Walk on Feb 4, 2024
Dear Roman,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience and our central location. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

8/10 Good

Jenny

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and an easy walk around the CBD. Close to shops and food options. Book your parking early to avoid disappointment as there are very limited spaces. The room was spacious and the kitchenette and bathroom looked newly renovated. Only a minor nitpicky point is that Quest City Walk use a very overpoweringly strong masculine scent in their lobby and hallways.
Stayed 3 nights in Jan 2024
Response from Quest Canberra City Walk on Jan 31, 2024
Dear Jenny,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

10/10 Excellent

Elizabeth

Stayed 4 nights in Jan 2024
Response from Quest Canberra City Walk on Feb 7, 2024
Dear Elizabeth,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate your 10/10 rating.We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This apartment which provides self catering and complimentary washing/dryer facilities is ideally located in centre of Canberra City. Short walk to bus to access War Memorial, Parliament House and Mint. Major shopping centre across the road and many dining options available close by. Very clean with comfortable bed.
Stayed 2 nights in Jan 2024
Response from Quest Canberra City Walk on Jan 10, 2024
Dear Helen,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience, facilities & location. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so neat and clean
Stayed 1 night in Jan 2024
Response from Quest Canberra City Walk on Jan 10, 2024
Dear Tiffany,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

8/10 Good

Canapathipillai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good environment
Stayed 2 nights in Dec 2023
Response from Quest Canberra City Walk on Jan 8, 2024
Dear Canapathipillai,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

10/10 Excellent

Duanguang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in Dec 2023
Response from Quest Canberra City Walk on Jan 8, 2024
Dear ,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to our team.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

8/10 Good

Rhea

Travelled with family
Liked: Cleanliness, property conditions & facilities
No free parking
Stayed 1 night in Jan 2024
Response from Quest Canberra City Walk on Jan 5, 2024
Dear Rhea,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

10/10 Excellent

Suraj

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Quest Canberra City Walk on Jan 5, 2024
Dear ,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate you taking the time to share your feedback. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

10/10 Excellent

Pattra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Quest Canberra City Walk on Jan 5, 2024
Dear Pattra,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate you taking the time to share your feedback. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

8/10 Good

Gregory

Stayed 2 nights in Dec 2023
Response from Quest Canberra City Walk on Feb 7, 2024
Thank you for choosing to stay at Quest Canberra City Walk. We appreciate your 4/5 rating.We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

10/10 Excellent

Julee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Quest Canberra City Walk on Jan 5, 2024
Dear Julee,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate you taking the time to share your feedback. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment, balconies for people watching in the mall below, awesome location
Stayed 1 night in Dec 2023
Response from Quest on Dec 28, 2023
Dear Kristy,Thank you for the lovely feedback. We hope to see you again soon/Warm Regards,Quest City Walk

8/10 Good

Grace F Kiew

Liked: Cleanliness, room comfort
Seems like it was recently renovated. Very nice n cozy.
Stayed 1 night in Dec 2023
Response from Quest on Dec 28, 2023
Dear Grace,Thank you for the lovely feedback. We hope to see you again soon/Warm Regards,Quest City Walk

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Neat, tidy and clean rooms. Easy walking distance to shopping and dining facilities. Tight / small car parking underneath.
Stayed 2 nights in Dec 2023
Response from Quest on Dec 28, 2023
Dear Jennifer,Thank you for the lovely feedback. We hope to see you again soon/Warm Regards,Quest City Walk

10/10 Excellent

Mirela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic service from the staff who were very polite. Check in and check out was very fast.
Stayed 1 night in Dec 2023
Response from Quest Canberra City Walk on Dec 8, 2023
Dear Mirela,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great property will stay here again
Stayed 1 night in Oct 2023
Response from Quest Canberra City Walk on Nov 3, 2023
Dear Tanya,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Huiju

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Ok for budget trip
Good location
Stayed 1 night in Oct 2023
Response from Quest Canberra City Walk on Oct 27, 2023
Thank you for providing feedback about your stay at Quest Canberra City Walk. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

8/10 Good

Neville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The underground parking is user unfriendly, the condition of the walls speaks volumes for this criticism, should be complimentary with the accommodation
Stayed 2 nights in Sep 2023
Response from Quest Canberra City Walk on Oct 27, 2023
Dear Neville,Thank you for providing feedback about your stay at Quest Canberra City Walk. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Quiet, clean and central.
Stayed 1 night in Sep 2023
Response from Quest Canberra City Walk on Sep 26, 2023
Dear Scott,Thank you for providing feedback about your stay at Quest Canberra City Walk. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Wendy

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2023

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was very well presented. Only downside we were told there would be parking, but arrived to have to pay for the pleasure.
Stayed 1 night in Aug 2023
Response from Quest Canberra City Walk on Aug 24, 2023
Dear Luke,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed our city location. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Can't fault the Quest at all, very impressed with the place. But walking into the place I tripped on the uneven foot path and twisted my foot, with the suken down tiles which would be a council matter
Stayed 1 night in Aug 2023
Response from Quest Canberra City Walk on Aug 24, 2023
Dear Kerry,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience and hope your foot is getting better.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Dr Donald

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So close to the cbd and shops and food; front desk very helpful and provided excellent advice on cheaper parking options, bed very comfy and the shower was first rate.
Stayed 1 night in Aug 2023
Response from Quest Canberra City Walk on Aug 12, 2023
Dear Dr Donald,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Jo-Anne

Stayed 1 night in Aug 2023
Response from Quest Canberra City Walk on Sep 26, 2023
Dear Jo-Anne,Thank you for providing a 5 star rating following your stay at Quest Canberra City Walk. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Sanjiya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The studio rooms are pleasant and tidy and come equipped with ample kitchenette supplies such as a small kitchen, induction oven, fridge, and microwave. The street view from the window is also quite lovely. It's a short walk to the city and shopping centres, but the only issue is parking. You'll have to find street parking or pay for a nearby parking ticket. We ended up parking about 10 minutes away from the hotel, which was quite chilly to walk to. Overall, it was a lovely stay.
Stayed 1 night in Jul 2023
Response from Quest Canberra City Walk on Aug 5, 2023
Dear Sanjiya,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Dimitri

Liked: Cleanliness
Stayed 2 nights in Jul 2023
Response from Quest Canberra City Walk on Aug 12, 2023
Thank you for your rating.

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Quest Canberra City Walk on Jul 30, 2023
Dear Rosemary,Thank you for providing feedback about your stay at Quest Canberra City Walk. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Ero

Stayed 2 nights in Jul 2023
Response from Quest Canberra City Walk on Jul 30, 2023
Dear Ero,Thank you for providing feedback about your stay at Quest Canberra City Walk. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Merissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only downfall was not being aware that you needed to arrange to park onsite in addition to booking room.
Stayed 2 nights in Jul 2023
Response from Quest Canberra City Walk on Jul 30, 2023
Dear Merissa,Thank you for choosing to stay at Quest Canberra City Walk. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind RegardsQuest Canberra City Walk

6/10 Okay

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Response from Quest Canberra City Walk on Jul 30, 2023
Dear Matthew,Thank you for providing feedback about your stay at Quest Canberra City Walk. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

wayne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Quest Canberra City Walk on Jul 12, 2023
Dear Wayne,Thank you for providing feedback about your stay at Quest Canberra City Walk. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Meagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Walk out front door and Canberra Centre is steps away.Staff very friendly. Would stay again for sure.
Stayed 1 night in Jun 2023
Response from Quest Canberra City Walk on Jun 11, 2023
Dear Meagan,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience and our central location. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Sandile

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place close to mall as well as other shops
Stayed 4 nights in May 2023
Response from Quest Canberra City Walk on Jun 11, 2023
Dear Sandile,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience and our city location. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious apartment with everyth8ng you need
Stayed 3 nights in May 2023
Response from Quest Canberra City Walk on Jun 11, 2023
Dear Janrt,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

K

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2023
Response from Quest Canberra City Walk on Jun 1, 2023
Dear K,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed our city location.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Quest Canberra City Walk on Jun 1, 2023
Dear ,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, good location, quiet.
Stayed 3 nights in May 2023
Response from Quest Canberra City Walk on Jun 1, 2023
Dear Nicholas,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the apartment and our city locationWe look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Sondra

Stayed 2 nights in May 2023
Response from Quest Canberra City Walk on Jul 12, 2023
Dear Sondra,Thank you for providing feedback about your stay at Quest Canberra City Walk. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We would like to thank the General Manager who upgraded our room when he found out why we had come to Canberra. He could not do enough for us.
Stayed 3 nights in May 2023
Response from Quest Canberra City Walk on Jun 1, 2023
Dear Harry,Thank you for providing feedback about your stay at Quest Canberra City Walk. I’m thrilled that you enjoyed the experience and the upgrade. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk

10/10 Excellent

Ben

Liked: Cleanliness, amenities
Stayed 2 nights in May 2023
Response from Quest Canberra City Walk on Jun 1, 2023
Dear Ben,Thank you for providing feedback about your stay at Quest Canberra City Walk. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Quest Canberra City Walk