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Reviews of Comfort Inn & Suites

3 out of 5
Comfort Inn & Suites
1351 Shoppers Row, Campbell River, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 513 out of 730 reviews" "
Rating 8 - Good. 184 out of 730 reviews" "
Rating 6 - Okay. 21 out of 730 reviews" "
Rating 4 - Poor. 6 out of 730 reviews" "
Rating 2 - Terrible. 6 out of 730 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The queen beds are more like a big twin bed. Very comfortable, but not much room for two adults in one
Stayed 1 night in May 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, everything that we needed was within walking distance, and we had easy parking. We would stay here again.
Stayed 2 nights in May 2024
Response from Raghav Verma on May 22, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

10/10 Excellent

Cary

Liked: Property conditions & facilities
Great room.
Stayed 2 nights in May 2024
Response from Raghav Verma on May 22, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the beds.
Stayed 1 night in May 2024
Response from Raghav Verma on May 22, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Raghav Verma on May 18, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the bed and pillows. Also pool and hot tub. Ohhh and the waffle machine
Stayed 1 night in May 2024
Response from Raghav Verma on May 16, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here when ever I come to Campbell River (try too anyway) always clean and friendly staff. Nice to have the breakfast back...
Stayed 2 nights in May 2024
Response from Raghav Verma on May 9, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Raghav Verma on May 6, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Raghav Verma on May 6, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with great service. Parking was easy. Everything in walking distance.
Stayed 2 nights in Apr 2024
Response from Raghav Verma on May 6, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

10/10 Excellent

Harm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and comfortable rooms. Clean and quiet. Nice breakfast.
Stayed 3 nights in Apr 2024
Response from Raghav Verma on Apr 26, 2024
Thanks for choosing Comfort Inn & Suites for your stay. We appreciate you feedback!

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service
Bright room at front
Stayed 2 nights in Apr 2024
Response from Raghav Verma on Apr 23, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure. Great breakfast, comfortable room and friendly staff. Highly recommended
Stayed 1 night in Apr 2024
Response from Raghav Verma on Apr 23, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

Jackie

Had a great stay
Stayed 1 night in Apr 2024
Response from Raghav Verma on Apr 16, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

Gary and Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always trust the comfort Inn for a good place to stay
Stayed 1 night in Apr 2024
Response from Raghav Verma on Apr 13, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new, large rooms, recommend.
Stayed 1 night in Mar 2024
Response from Raghav Verma on Apr 11, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

Desiree

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2024
Response from Raghav Verma on Apr 9, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently on business. Always a pleasure. Great breakfast and the staff is friendly. No complaints whatsoever
Stayed 3 nights in Apr 2024
Response from Raghav Verma on Apr 6, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Raghav Verma on Apr 6, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

8/10 Good

Mojdeh, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service
Gym could be better. Gym equipment would need maintenance.
Stayed 2 nights in Mar 2024

8/10 Good

DDExp

Travelled with family
Liked: Staff & service
Beautiful wood accents. Staff was caring and helpful. Hot tub was hot. Needs more staff. Experience was "ok", but also the most expensive choice - so wished it was better. Uncontrollable things were loud, splashing, spitting children making using hot tub unappealing until after 10pm and concerns about safety of vehicle in sketchy part of town. Everything was ok - but for the price, should have been better.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot great sunrise!
Stayed 1 night in Mar 2024
Response from Raghav Verma on Apr 4, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

8/10 Good

Shane

Great
Stayed 1 night in Mar 2024
Response from Raghav Verma on Apr 4, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to homeless shelters on the street, open use of drugs on the grounds around the hotel, and risk to car parked in the hotel parking lot, which we had to move to keep it in view of our room, making for a less than restful night.
Stayed 1 night in Mar 2024
Response from Raghav Verma on Mar 27, 2024
Thanks for staying with us. We appreciate your feedback and apologies for the inconvenience regarding homeless situation. City and all businesses around are trying to resolve this problem.

10/10 Excellent

Shih-Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Raghav Verma on Mar 27, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome foyer area. Relaxed atmosphere
Stayed 2 nights in Mar 2024
Response from Raghav Verma on Mar 25, 2024
Thanks for choosing our property for your stay in Campbell River. We appreciate your feedback!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very inviting and pleasant!!
Stayed 1 night in Mar 2024
Response from Raghav Verma on Mar 21, 2024
Thanks for choosing our property for your stay in Campbell River. We appreciate your feedback!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safor at front desk - excellent customer service ; went above and beyond ; attentive
Stayed 1 night in Mar 2024
Response from Raghav Verma on Mar 20, 2024
Thanks for choosing our property for your stay in Campbell River. We appreciate your feedback!

8/10 Good

Melissa, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Raghav Verma on Mar 20, 2024
Thanks for choosing our property for your stay in Campbell River. We appreciate your feedback!

8/10 Good

David

Travelled with partner
Liked: Amenities
Rooms were clean and staff was friendly.
Stayed 2 nights in Mar 2024
Response from Raghav Verma on Mar 15, 2024
Thanks for choosing our property for your stay in Campbell River. We appreciate your feedback!

10/10 Excellent

Paula

Stayed 1 night in Mar 2024
Response from Raghav Verma on Mar 27, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here frequently for business. The best breakfast around. Staff is always pleasant and the building is always clean and well maintained. My first choice in Campbell River
Stayed 1 night in Mar 2024
Response from Raghav Verma on Mar 7, 2024
Thanks for choosing our property for your stay in Campbell River. We appreciate your feedback!

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Feb 2024
Response from Raghav Verma on Mar 6, 2024
Thanks for choosing Comfort Inn & Suites for your stay in Campbell River. We appreciate your feedback!

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Raghav Verma on Mar 5, 2024
Thanks for choosing our property for your stay. We appreciate your feedback!

4/10 Poor

Natalie

Stayed 1 night in Feb 2024
Response from Raghav Verma on Mar 24, 2024
Thanks for staying with us. We appreciate your feedback and apologies for the inconvenience regarding the noise complaint due to hockey teams staying. We hope that you will give us another chance to exceed your expectations.

10/10 Excellent

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay. Consistently to our satisfaction
Stayed 1 night in Feb 2024
Response from Raghav Verma on Mar 2, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

ROBIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet rooms
Stayed 2 nights in Feb 2024
Response from Raghav Verma on Feb 27, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business travellers
Stayed 1 night in Feb 2024
Response from Raghav Verma on Feb 27, 2024
Thanks for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

Frank

Travelled with family
Delighted that when the hotel could not offer us a cot, they were able to upgrade us to a room with more beds. Thank you! Breakfast had a lot of options.
Stayed 1 night in Feb 2024
Response from Raghav Verma on Feb 27, 2024
Thanks Frank for choosing our property for your stay in Campbell river. We appreciate your feedback!

10/10 Excellent

ROBIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good location
Stayed 2 nights in Feb 2024
Response from Raghav Verma on Feb 20, 2024
hanks for choosing our property for your stay. We appreciate your feedback!

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay pool was good hot tub nice and hot. room clean bed comfortable and quiet
Stayed 2 nights in Feb 2024
Response from Raghav Verma on Feb 16, 2024
Thanks for choosing our property for your stay. We appreciate your feedback!

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No concerns, was a 1 night business trip, bed was relatively comfy and wifi was enough for work
Stayed 1 night in Feb 2024
Response from Raghav Verma on Feb 16, 2024
Thanks for choosing our property for your stay. We appreciate your feedback!

6/10 Okay

Corey

Stayed 1 night in Feb 2024
Response from Raghav Verma on Mar 20, 2024
Thanks for choosing our property for your stay in Campbell River. We appreciate your feedback!

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth and quick. Room was nice.
Stayed 1 night in Feb 2024
Response from Raghav Verma on Feb 5, 2024
Thank you for choosing Comfort Inn & Suites for your stay. We appreciate your feedback!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the pool and close to everything and breakfast is good, staff are friendly
Response from Raghav Verma on Feb 1, 2024
Thank you for choosing Comfort Inn & Suites for your stay. We appreciate your feedback!

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendly staff... thank you so much...
Stayed 3 nights in Jan 2024
Response from Raghav Verma on Feb 1, 2024
Thank you for choosing Comfort Inn & Suites for your stay. We appreciate your feedback!

10/10 Excellent

amit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay with family. The heated pool and hot tub was awesome. Safe, clean and presentable.
Stayed 3 nights in Jan 2024
Response from Raghav Verma on Feb 1, 2024
Thank you for choosing Comfort Inn & Suites for your stay. We appreciate your feedback!

8/10 Good

Chelsey

Stayed 2 nights in Jan 2024
Response from Raghav Verma on Feb 1, 2024
Thank you for choosing Comfort Inn & Suites for your stay. We appreciate your feedback!

4/10 Poor

Chelsey

Stayed 2 nights in Jan 2024
Response from Raghav Verma on Feb 1, 2024
Thank you for choosing Comfort Inn & Suites for your stay. We appreciate your feedback!

8/10 Good

Doreen

Travelled with partner
Liked: Amenities
Noice from upstairs reported and got instant correction!! Liked the complimentary hot drink machine in the lobby.
Stayed 1 night in Jan 2024
Response from Raghav Verma on Feb 1, 2024
Thank you for choosing Comfort Inn & Suites for your stay. We appreciate your feedback!