View from property
Check availability

Reviews of Big Rock Motel

2.5 out of 5
Big Rock Motel
1020 S Island Hwy, Campbell River, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 119 out of 360 reviews" "
Rating 8 - Good. 179 out of 360 reviews" "
Rating 6 - Okay. 46 out of 360 reviews" "
Rating 4 - Poor. 10 out of 360 reviews" "
Rating 2 - Terrible. 6 out of 360 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gordon James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and helpful.
Stayed 3 nights in Apr 2024
Response from Big Rock Mote Management on Apr 29, 2024
Thank you!

10/10 Excellent

Melanie, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location
Stayed 3 nights in Apr 2024
Response from Big Rock Motel Management on Apr 23, 2024
Thank you for your review!

4/10 Poor

Garnet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property based on the positive reviews. What I found was disappointing. Not terrible, but not the super clean establishment that some reviewers sited. I stayed in two different rooms and both were the same. Bathroom floors looked like they had been damp mopped, and all the little bits of grunge were piled up in the corners. Dozens of dirty hand prints on the inside of the front door. It hadn't been wiped for months (or years). Certainly not close to "clean".
Stayed 2 nights in Mar 2024
Response from Big Rock Motel Management on Mar 27, 2024
Sorry that you did not enjoy the stay with us. We will make sure our cleaning is better. Thank you for your review.

10/10 Excellent

Zuzana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. We just got in, in the dark, but motel seems to be near harbour and water.
Stayed 1 night in Mar 2024
Response from Big Rock Motel Management on Mar 26, 2024
Thank you!

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Friendly and helpful staff. Very clean.
Stayed 1 night in Mar 2024
Response from Big Rock Motel Management on Mar 11, 2024
Thank you!

6/10 Okay

Mickey

Travelled with partner
You get what you pay for; internet poor works for a little then kicks in and out a real pain, room was clean but bathroom looked dirty not inviting at all.
Stayed 5 nights in Feb 2024
Response from Big Rock Motel Management on Mar 6, 2024
Thank you for your review

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Big Rock Motel Management on Mar 1, 2024
Thank you!

8/10 Good

Verna

Travelled with partner
Liked: Staff & service
The location was terrific, with a great view of the strait of Georgia, and convenient to everything. I love being able to park right outside the door to the unit. A bit of sprucing up in the bathroom is required. Very good value for the price.
Stayed 3 nights in Feb 2024
Response from Big Rock Mote Management on Feb 19, 2024
Thank you for your review!

8/10 Good

Lisa

Travelled with family
The room was clean and spacious. Good location and friendly staff. The price was right. It is a good place for a quick overnight trip.
Stayed 1 night in Feb 2024
Response from Big Rock Motel on Feb 19, 2024
Thank you for staying with us. Have a safe trip

10/10 Excellent

Jaden

Stayed 2 nights in Jan 2024
Response from Big Rock Motel Management on Feb 2, 2024
Thank you for your review!

10/10 Excellent

corinne

Business traveller
Liked: Staff & service
My travel plans changed and Big Rock was very helpful and kind to me.
Stayed 1 night in Nov 2023
Response from Big rock motel on Nov 27, 2023
Thank you for the review

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed here many times happy with every thing
Stayed 1 night in Oct 2023
Response from Big Rock Motel Management on Oct 30, 2023
Thank you for the review!

6/10 Okay

Jon Aaron

Stayed 2 nights in Oct 2023
Response from Big Rock Mote Management on Oct 10, 2023
Thank you for your review.

10/10 Excellent

Ed

Stayed 1 night in Oct 2023
Response from Big Rock Motel Management on Oct 27, 2023
Thank you for your review!

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
It is a convenient and quiet place for an overnight stay. Across the road is a nice walkway along the oceanfront with great views
Stayed 1 night in Sep 2023
Response from Big Rock Motel Management on Oct 6, 2023
Thank you for your review!

8/10 Good

Maureen

Liked: Cleanliness, staff & service
Quiet clean basic room
Stayed 2 nights in Sep 2023
Response from Big rock motel on Sep 25, 2023
Thank you for staying with us

8/10 Good

Robert, Calgary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Filled the need of a room
Stayed 3 nights in Jun 2023
Response from Big Rock Motel Management on Sep 21, 2023
Thank you for the review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 2 nights in Sep 2023
Response from Big Rock Motel Management on Sep 18, 2023
Thank you for the review!

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location
Stayed 2 nights in Sep 2023
Response from Big Rock Motel Management on Sep 11, 2023
Thank you for your review!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience store next door, great coffee across the road. Easy parking. Across from the beach and a big ass rock.
Stayed 1 night in Aug 2023
Response from Big Rock Motel Management on Sep 6, 2023
Thank you for your review!

8/10 Good

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. No issues.
Stayed 1 night in Sep 2023
Response from Big Rock Motel Management on Sep 3, 2023
Thank you for your review.

8/10 Good

Nesta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very pleasant and accommodating. I will stay there again
Stayed 1 night in Aug 2023
Response from Big Rock Motel Management on Aug 26, 2023
Thank you for your review!

10/10 Excellent

Dwain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great freindly staff! Easy access. The beds could use updating. Otherwise a great place, i will be back!
Stayed 1 night in Aug 2023
Response from Big Rock Motel Management on Aug 25, 2023
Thank you for your review! Glad you enjoyed your stay with us.

8/10 Good

Michael

Stayed 1 night in Aug 2023
Response from Big Rock Motel Management on Aug 25, 2023
Thank you for your review.

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it's close to everything and the staff are very friendly
Stayed 5 nights in Aug 2023
Response from Big Rock Motel Management on Aug 16, 2023
Thank you for your review! Glad you enjoyed your stays with us!

6/10 Okay

carole j

The wi-fi didn't work, towels were so thin i had to use 2 for my shower.
Stayed 1 night in Aug 2023
Response from Big Rock Motel Management on Aug 15, 2023
Thank you for your review.

8/10 Good

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay, clean and staff were friendly. Main road out front was a little noisy but not too bad.
Stayed 1 night in Aug 2023
Response from Big Rock Motel Management on Aug 14, 2023
Thank you for your review!

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
awesome little motel near the water
Stayed 2 nights in Aug 2023
Response from Big rock motel on Aug 19, 2023
Thank you for staying with us

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the view! Room was comfortable
Stayed 1 night in Aug 2023
Response from Big Rock Motel Management on Aug 13, 2023
Thank you for your review!

8/10 Good

KATHRYN, Surrey

Travelled with partner
Liked: Amenities
.
Stayed 1 night in Aug 2023
Response from Big Rock Motel Management on Aug 11, 2023
Thank you for your review!

6/10 Okay

Anisa

Stayed 2 nights in Aug 2023
Response from Big Rock Motel Management on Aug 28, 2023
Thank you for your review.

10/10 Excellent

JACQUELINE

Stayed 1 night in Aug 2023
Response from Big Rock Motel Management on Aug 23, 2023
Thank you for your review!

8/10 Good

Len

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property that needs a few very minor touchups inside the rooms but was spotlessly clean. Air conditioning would be a plus. The manager was pleasant and helpful. I will stay here again.
Stayed 2 nights in Jul 2023
Response from Big Rock Motel Management on Aug 1, 2023
Thank you for your review! Glad you enjoyed your stays with us!

10/10 Excellent

Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept
Stayed 2 nights in Jul 2023
Response from Big Rock Motel Management on Aug 1, 2023
Thank you for your review!

8/10 Good

sylvia

Stayed 3 nights in Jul 2023
Response from Big Rock Motel Management on Aug 18, 2023
Thank you for your review.

10/10 Excellent

Hanif

Stayed 1 night in Jul 2023
Response from Big Rock Motel Management on Aug 18, 2023
Thank you for your review. Glad you enjoyed your stay with us!

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully updated. Very clean. Wonderful staff!!
Stayed 1 night in Jul 2023
Response from Big Rock Motel Management on Jul 21, 2023
Thank you for your review! Glad you enjoyed your stay with us!

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Big Rock Motel on Jul 20, 2023
Thank you for staying with us

10/10 Excellent

Barbara, Victoria

Stayed 1 night in Jul 2023
Response from Big Rock Motel Management on Aug 1, 2023
Thank you for your review!

8/10 Good

Clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always coming back
Such a beautiful territory to drop in on. Will always enjoy coming back. Friendly service.
Stayed 2 nights in Jul 2023
Response from Big Rock Motel Management on Jul 4, 2023
Thank you for your review.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean, good service at check in, beautiful view would stay again
Stayed 2 nights in Jun 2023
Response from Big Rock Motel Management on Jul 3, 2023
Thank you for your review!

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service
Shower curtain rod was falling off, when I asked staff to fix they used masking tape to try to hold it up. Didn’t work. Floor was sticky in some spots.
Stayed 1 night in Jun 2023
Response from Big rock motel on Jul 2, 2023
Thank you for staying with us, what we did was just a temporary fix at that moment. And we apologize for the sticky spots and will pass this on to our cleaning team to ensure better result.

10/10 Excellent

Richard

Stayed 1 night in Jun 2023
Response from Big rock motel on Jul 2, 2023
Thank you for staying with us

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Big Rock Motel Management on Jun 28, 2023
Thank you for your review!

8/10 Good

Jim

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Big Rock Motel on Jun 21, 2023
Thank you for staying with us.

8/10 Good

Richelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large, clean and quiet, for being on a major road. Check in was easy. Coffee pot and fridge in our room. Beds were comfortable. My only complaint would be the floor. We were on ground floor and it was a bit uneven.
Stayed 1 night in Jun 2023
Response from Big Rock Motel Management on Jun 19, 2023
Thank you for your review.

10/10 Excellent

Lesa

Staff are wonderful, the room is very clean, bed was a bit hard for someone that is used to a pillow top mattress
Stayed 1 night in Jun 2023
Response from Big Rock Motel Management on Jun 18, 2023
Thank you for you review! Glad you enjoyed your stay with us!

8/10 Good

Marianne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Clean overall. Quiet once traffic dies down. The only negative was we couldn’t close the window due to the portable air conditioner…so early traffic noise
Stayed 1 night in Jun 2023
Response from Big Rock Motel Management on Jun 14, 2023
Thank you for your review.

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were prompt, very friendly and courteous. Room was clean and tidy
Stayed 3 nights in Jun 2023
Response from Big Rock Motel on Jun 12, 2023
Thank you for staying with us. Safe trip back

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jun 2023
Response from Big Rock Motel Management on Jun 12, 2023
Thank you for your review. Glad you enjoyed your stay with us!