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Reviews of Manoir de la Poterie & Spa

4 out of 5
Manoir de la Poterie & Spa
Chemin Paul Ruel, Cricqueboeuf, Calvados

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 241 reviews" "
Rating 8 - Good. 96 out of 241 reviews" "
Rating 6 - Okay. 22 out of 241 reviews" "
Rating 4 - Poor. 7 out of 241 reviews" "
Rating 2 - Terrible. 1 out of 241 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Spa was great. Breakfast was very expensive (41 euros for an adult and child)
Stayed 2 nights in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcellent place to stay
The staff are efficient and friendly at all times. The room was very comfortable with a view of the sea. The grounds are beautiful and the pool and spa are very good. I will stay there again!!
Stayed 1 night in Sep 2020
Response from L Crosnier on Nov 10, 2020
Dear Customer, Thank you very much for your positive opinion. we are happy to know your satisfaction after your stay. See you soon.

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Patty, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very very nice and clean. Staff was attentive. Food is amazing. Bathtub with only a hand held shower and no shower curtain was a little awkward though. Love the traditional styling with whimsical decorative touches. I didn’t get a chance to use the spa as it was only a one day stay. Overall, loved it and would go back.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It was pretty and rooms were large but very inconsistent. In a party of 5 couples all booked in executive rooms, there was a massive disparity in the standard of the rooms, yet all charged at the same rate. Also, the set menu was a reasonable price ( avoid a la carte) but the wine list was outrageous. The cheapest bottle of rose was £44. It was nice but not that good. The same wine costs about 8euros elsewhere. The mark up is ridiculous.
Stayed 2 nights in Sep 2019

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
France 14 day trip
Lovely place nice location room very comfortable with a sea view. Comfortable lounge area. Overall very clean, well worth the money. We had to leave early to get to ferry so unable to sample the breakfast. One criticism the two small beers 14 ur. Seems strange throughout France exellance prices for accommodation but expensive drinks I'm sure that if they dropped the prices on drinks like weatherspoons they would triple their sales.
Stayed 1 night in Jun 2019

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Restaurant
This is a well appointed and well run hotel near to the sea and the delights of Honfleur. Excellent breakfast and restaurant and well stocked bar. Our room was spacious and comfortable though rather cold. There is a pleasant pool and the hotel is set in pleasant grounds.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
- Expected full spa facilities but disappointed. Non existent Wifi signal. + Staff very helpful and friendly
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normandy stay
A relaxing stay in a quiet location of Normandy & I enjoyed the views and felt welcomed in the hotel.

10/10 Excellent

Carol, Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the French countryside.
Wonderful hotel experience with pool and spa, great food, charming surroundings and exceptional service.

8/10 Good

Tony, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel - but rooms need improving
I stayed 3 nights with my elderly father in 2 rooms. Generally it was an extremely welcoming and friendly hotel - but disappointing to find really small and inadequate TVs in the room (screen not much bigger than a large tablet). And when my father was given a small kettle to make tea/coffee in his room (he wakes in the night and wants a drink) I was told that the kettle should be returned after the first night as this is only provided in rooms designated as 'luxury rooms'. After I made it clear that this was not acceptable it was thankfully retained in his room for 3 nights. Small points - but somewhat disappointing for what should be a very high standard hotel.

8/10 Good

Oliver, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel on the Normandie coast.
The main reason to stay in this hotel is the short walk to a private Normandie beach where you can climb on and venture inside WWII bunkers. The hotels SPA, indoor pool and breakfast are also wonderful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel for a quiet break, well equipped, comfortable bedrooms with pleasant lounge/bar. Good spa facilities with decent sized indoor pool, but unfortunately you have to go outside to get to it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff

10/10 Excellent

anthony, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel, property, spa but not for the...
...person who wants to stay "in town" in Honfleur. The property is magnificent, clean, with every amenity, but a 15 minute drive from Honfleur itself. A great place for a few days stay for relaxation and the spa services, but I was looking fro a place closer to Honfleur - not a good choice if you are, too. That said, when we return next year (for more than a night) we will probably stay here again!

8/10 Good

DAS, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Country Stop-Over
We made late reservations to stop here on the way from Normandy to Paris. Many of the places we had previously considered were booked, but we couldn't have been more pleased with this hotel and location. The room was large as was the bathroom and the room was well appointed. I will say that the shower/tub was a Jacuzzi type tub with no shower wall and a wand, so you have to be careful to not make a mess while showering. I don't know if the other rooms were similar. I would also say that there is a rather large step to get in and out of the shower. There is no air-conditioning, but being in Normandy, I don't know if you need it. It was very comfortable with the windows open. The grounds were lovely and there was a very nice bar and a very nice outdoor courtyard. The restaurant is small, so if you want to eat dinner there, you have to let them know in advance. We were a five minute plus so drive from Honfluer. In summary, I would say that we were very pleased and would have been so if we had stopped for a couple of days as a romantic stay.

8/10 Good

Clerc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Waiting for Dinner
Overall, very good, but we had booked a table for dinner for 8pm, arrived in the bar at 7.55, but did not receive a drink for at least 10 minutes, or a menu for 45 - 50 minutes, and were not taken to our table until after 9pm. This, I think, is unacceptable. If one books for 8pm, that means one wants to order at 8pm, or very soon after, and eat soon after that. Although the food was ok, not outstanding, the experience had been spoilt for us. The staff were very friendly and approachable, and the hotel is beautiful and very peacefully situated with lovely grounds.
Response from Ludovic Crosnier on Sep 13, 2014
Sir, Thank you for your interest in the Manoir de la Poterie & Spa and thank you for your comment. We apologize for the waiting you had during your dinner. The compliments to our staff have been sent. Waiting to receive you at the Manoir de la Poterie & Spa greetings

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not what you see
The room was NOT appropriate for 3 people. The breakfast was incredibly expensive so we did not have it. We were charged for it, 3 people for 2 days 126 euro ! It was of course taken off the final bill. Read the final bill very carefully.

4/10 Poor

Luis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Too much money for what you get
We expected a table for dinner but we were turned down because "it was full already" The reception personal spoke very limited english,too difficult ti communicate,very simple rooms with no amenities whatsoever except a very small hand soap and a small bottle of shampoo,one oh my worst experiences in the las 5 years.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful spot and very nice hotel. Dinner was extremely slow over 2 1/2 hours.

6/10 Okay

I Raby

Liked: Cleanliness, staff & service, room comfort
Close to the seine estuary
My wife and I booked to stay here for two nights on our way back from Brittany to break the journey up and enjoy a couple of relaxing days enjoying the spa and facilities. Unfortunately, the spa was owned seperately to the hotel and we were asked to pay an extra charge per four hour 'session' to use the spa facilities which included the pool. The hotel should not be allowed to promote and advertise itself as a 'Hotel & Spa' when it clearly is not. The breakfast continental breakfast was extortionately priced..

8/10 Good

Verified traveller

Disliked: Cleanliness

8/10 Good

Richard, Douglas, Isle of Man

Liked: Cleanliness, property conditions & facilities, room comfort
Old world charm but beware high food & drink costs
Character and location of hotel very good but our stay was let down by overpriced food and (especially) drinks. Breakfast at Euros 21 each was not sampled. Also not sampled was the swimming pool at Euros 20 per day per couple. Service for dinner was also very slow.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An attractive hotel with its own on-site parking
A well run hotel, providing spacious and comfortable accommodation. Free parking on-site and a hotel restaurant. Located between Honfleur and Deauville, providing the opportunity for sight-seeing and also local cafés/ restaurants. Note that this is a spa hotel, so that any extra facilities (e.g. use of the swimming pool or spa facilities) involve an extra charge.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
A little disappointed
Food and drink seemed expensive. Did not expect to be asked for 25E to use the pool. However we are very grateful to have had a wallet including cash that we left in the room returned very efficiently.

8/10 Good

Nancy, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa Hotel
Nicely situated and high quality hotel. The swimming pool is not free for hotel guests, you have to pay to use it (€25 for a couple) as it is part of the spa. Definitely a spa focused hotel. Can't comment on food as restaurant was full on the night we were there. It was a comfortable and friendly hotel and very good overall, but if you're not interested in the spa then you may not want too long a stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch rooms at reasonable rates
I was pleasantly surprised at the 5 star quality at this hotel. The staff is friendly and very helpful. I would definitely go out of my way to stay here!

8/10 Good

SLC

Liked: Cleanliness, property conditions & facilities
so quiet!
Stayed at this location to use as a center to explore surrounding area of Normandy region of France and it was very quiet and relaxing. Staff was accomadating and concerned for our comfort. Didn't use spa so no comment there. Only complaint was mattress was lumpy and uncomfortable. Diiningroom was a bit stiff and formal but food was good. Room was large by French standards.

10/10 Excellent

Susanne, Derby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all must see sights
This hotel is so beautiful, and such a lovely setting, got a good deal from Hotel.com. very comfortable and the staff are lovely and very helpful. We would definitely stay there again.

8/10 Good

John, Bucks, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Visit
Very comfotable hotel. High quality furnishings. Peaceful location. Plenty of parking. Book early if you want to eat in the restaurant though. Knowing that it books up early I emailed to try and reserve a table the day before we arrived but that wasn't soon enough.

10/10 Excellent

Margret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cadre très agreable. Chambres magnifiques. Mais voiture indispensable.
Stayed 2 nights in Apr 2024

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
TRES BIEN
Stayed 1 night in Sep 2023
Response from Manoir de la Poterie on Oct 9, 2023
Bonjour Luc,Nous vous remercions de votre retour et sommes ravis de lire votre satisfaction. A bientôt.

8/10 Good

Martine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Très bien pour se reposer après une journée de travail. Dommage que le restaurant était fermé.
Stayed 1 night in Sep 2023
Response from Le Manoir de la Poterie on Oct 9, 2023
Bonjour Martine,Nous sommes ravis que votre séjour se soit déroulé à la hauteur de vos attentes. Effectivement, comme indiqué sur notre descriptif et notre site internet, notre restaurant est fermé les mardis et mercredis.A bientôt.

10/10 Excellent

Rémi

Stayed 1 night in Aug 2023
Response from Le Manoir de la poterie on Sep 5, 2023
Cher Rémi,Nous vous remercions pour votre belle note à la suite de votre séjour. Au plaisir de vous recevoir prochainement.

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, amenities
Très bi n
Stayed 1 night in Aug 2023
Response from Le Manoir de la Poterie on Sep 5, 2023
Merci Isabelle pour cette superbe note. Nous sommes heureux de vous avoir fait vivre un moment agréable. Au plaisir de vous revoir.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manoir avec beaucoup de charme, accueil familial Merci
Stayed 1 night in Jul 2023
Response from Le Manoir de la Poterie on Jul 19, 2023
Merci Eric de votre retour positif et votre superbe notation. Nous sommes ravis que votre séjour ce soit déroulé à la hauteur de vos attentes. A bientôt

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Le Manoir de la Poterie on Jul 19, 2023
Merci Amine de votre note! Nous sommes ravis de lire votre satisfaction. A bientôt.

10/10 Excellent

Franck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Le Manoir de la Poterie on Jul 19, 2023
Merci Franck de votre retour d'expérience si positif. Au plaisir de vous revoir lors d'un prochain séjour.

8/10 Good

Johnny, Bézu Saint Eloi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement magnifique avec son très joli jardin, chambre spacieuse. Le personnel est très accueillant et aux petits soins. Le seul petit bémol, le sauna était en panne, cela peut arriver mais nous aurions souhaité être au courant avant notre arrivé.
Stayed 1 night in Apr 2023

10/10 Excellent

Mounir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique tout simplement
Tout simplement fantastique. Personnels au Top .
Stayed 1 night in Jan 2023
Response from Manoir de la Poterie on Mar 31, 2023
Cher Mounir,Merci infiniment de votre avis. Au grand plaisir de vous accueillir de nouveau prochainement.

10/10 Excellent

Nicolas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

jean-claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en amoureux
Stayed 1 night in Dec 2022

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon compromis
Rapport qualité prix RAS comme toujours. Je regrette que sur la resa en ligne Ne soit pas stipulé que le parking est payant .. Car obligatoire dans le secteur pour se garer.
Stayed 1 night in Oct 2022
Response from Manoir de la Poterie on Dec 5, 2022
Cher Laurent,Nous vous remercions de votre avis. En revanche nous ne comprenons pas votre commentaire sur le tarif du parking... le notre est privé et totalement gratuit? Certainement une confusion avec un autre établissement.Au plaisir de vous revoir prochainement.

10/10 Excellent

Carole

Stayed 1 night in Oct 2022
Response from Manoir de la Poterie on Dec 5, 2022
Merci Carole pour votre note. Nous sommes ravis que votre séjour se soit déroulé comme vous l'espériez.Au plaisir de vous revoir.

10/10 Excellent

Charlotte

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, room comfort
Quel plaisir…!!!!!
Ce fut un séjour mémorable 👍👍👍👍 calme, reposant avec restaurant délicieux et personnel au petit soin….. on reviendra pour sur 😁😁 Si il faut trouver un petit point négatif, eau piscine un peu froide..!!!!
Stayed 3 nights in Aug 2022