Nuvo Hotel & Suites

Photo gallery for Nuvo Hotel & Suites

Primary image
Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished
Premium bedding, individually decorated, individually furnished

Overview of Nuvo Hotel & Suites

Nuvo Hotel & Suites

3.0 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C
  • Contactless check-out
827 12th Avenue SW, Calgary, AB, T2R OJ1

Explore the area

  • Popular Location17 Avenue SW6 min walk
  • Popular LocationCORE Shopping Centre13 min walk
  • Popular LocationCalgary Tower19 min walk
  • AirportCalgary, AB (YYC-Calgary Intl.)24 min drive

Choose dates to view prices

About this area


Nuvo Hotel & Suites is located in Downtown Calgary, a neighborhood in Calgary, and is near a train station. Stephen Avenue and TELUS Spark are cultural highlights, and some of the area's landmarks include Calgary Chinese Cultural Centre and Fort Calgary Historic Park. Check out an event or a game at Stampede Park, and consider making time for Calgary Zoo, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's central location.

What's nearby

  • 17 Avenue SW - 6 min walk
  • Sitting Eagle Statue - 11 min walk
  • CORE Shopping Centre - 13 min walk
  • Calgary Tower - 19 min walk
  • GRAND - 3 min drive

Getting around

  • 8th Street SW Station - 8 min walk
  • Calgary University Station - 15 min drive
  • Calgary International Airport (YYC) - 24 min drive


  • Bumpy's Cafe - 2 min walk
  • Bonterra Trattoria - 2 min walk
  • Posto Pizzeria - 3 min walk
  • Kawa - 3 min walk
  • Holy Grill - 3 min walk

About this property

Nuvo Hotel & Suites

3-star boutique hotel in the heart of Downtown Calgary
A free breakfast buffet, a roundtrip airport shuttle, and a grocery/convenience store are just a few of the amenities provided at Nuvo Hotel & Suites. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
Additional perks include:
  • Self parking (surcharge), a 24-hour front desk, and a TV in the lobby
  • Express check-out, free newspapers, and concierge services
  • Multilingual staff, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the overall value and central location
Room features
All 32 individually furnished rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like separate dining areas and bathrobes. Guest reviews highly rate the spacious rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Rainfall showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Separate dining areas, kitchens, and refrigerators


Chinese (Mandarin), English, French, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area


  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower


  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop


  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Similar properties

See similar properties



Check-in from 3 PM - midnight
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 25 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 10 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Hotel Nuvo
Nuvo Hotel
Nuvo Hotel Suites
Nuvo Hotel Suites Calgary
Nuvo Suites Calgary
Nuvo Hotel Calgary
Nuvo Hotel Suites
Nuvo Hotel & Suites Hotel
Nuvo Hotel & Suites Calgary
Nuvo Hotel & Suites Hotel Calgary

Frequently asked questions

Is Nuvo Hotel & Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per pet, per night.

How much is parking at Nuvo Hotel & Suites?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Nuvo Hotel & Suites?

Check-in is from 3 PM - midnight.

What time is check-out at Nuvo Hotel & Suites?

Check-out is at 11 AM. Late check-out is available for CAD 25 (subject to availability).

Does Nuvo Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Nuvo Hotel & Suites located?

Located in Downtown Calgary, this boutique hotel is 0.3 mi (0.5 km) from 17 Avenue SW and within 3 mi (5 km) of Stampede Park and Calgary Zoo. Central Memorial Park and Stephen Avenue are also within 15 minutes. 8th Street SW Station is 8 minutes by foot and 7th Street SW Station is 10 minutes.

Can I cancel my reservation for free at Nuvo Hotel & Suites and receive a full refund?

Yes, Nuvo Hotel & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Nuvo Hotel & Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 251 out of 907 reviews
5 - Excellent 28%
Rating 4 - Good. 360 out of 907 reviews
4 - Good 40%
Rating 3 - Okay. 176 out of 907 reviews
3 - Okay 19%
Rating 2 - Poor. 71 out of 907 reviews
2 - Poor 8%
Rating 1 - Terrible. 49 out of 907 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

4/5 Good

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, convenient location, clean rooms and pleasant staff. The only drawback we found were that the walls were quite thin so noise from other rooms was audible with our door closed.
Stayed 3 nights in Dec 2021

4/5 Good

Liked: Cleanliness
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2021

1/5 Terrible

Travelled with family
Booked very last minute, late at night, due to a family emergency requiring a stay in Calgary. Got to the hotel and the door was locked to the building with a phone number to contact for check-in. Called multiple times with no response and was forced to book somewhere else - was then refused a refund for this issue. This was absolutely unacceptable and would recommend avoiding this location due to poor communication alone.
Stayed 1 night in Nov 2021

3/5 Okay

Stayed 4 nights in Oct 2021

1/5 Terrible

Liked: Room comfort
Disliked: Cleanliness
Never again......Disgust
This is a horrible place to stay, very gross rooms as we found left over clothing and other personal belongings. Toilet backed up in our room and our neighbors, Staff kept our damage deposit for smoking even though we went outside and disposed of our cigarettes in a can due to no ashtrays.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Great spot. Unless WIFI.
Stayed 1 night in Nov 2021

3/5 Okay

Liked: Property conditions & facilities
Disliked: Amenities
Very quiet and room is dark; great for sleeping. Access to streaming TV. Full kitchen looked newer. Beds are comfortable. Maintainance is lacking in room 402. All facets are loose, water damage in bathroom, stains on walls, bathroom fan turns on but doesn't do anything, Airconditioner filter is very dirty, Bathroom sink drawers are dirty (inside and out) kitchen island looks like it will fall over (screws not put in properly).
Stayed 2 nights in Nov 2021

1/5 Terrible

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE! IT IS UNSAFE! We went to book in and was advised we could park on the street as it was a weekend. We were leary as there was an altercation in the lobby with them trying to remove someone and 2 others standing in the doorway. There was another just outside as well loitering. It was obvious they were all impaired and on drugs with their behaviour. While trying to decide what we wanted to do a man opened the passenger door and tried to oull me out, I was able to get the door closed and as my husband tried to pull away he opened the back door where my dog was. My husband had to run around and try to get the door closed. I started honking the horn and my husband was able to shove him away, close the door and run around to drive away. When we reported this to reception as we wanted our money back due to our safety concerns. He was adamant we return. After voicing our concerns yet again he was extremely rude and ended up hanging up on me. We tried to speak with him again and was met with rudeness and aggressive language. We attempted to call the next day to speak with someone else and were again greeted with rudeness, refusal to refund the money and hung up on us despite us trying to explain we just wanted to voice our concerns. We were advised afterwards that was increase in homelessness in the area and this has been an ongoing issue. We were never at point advised of this.
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness
Stayed 1 night in Nov 2021