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Reviews

13 reviews

Amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air Conditioning

Map

What's nearby

  • Popular Location
    CORE Shopping Centre
    6 min walk
  • Popular Location
    Calgary Tower
    14 min walk
  • Popular Location
    Calgary Telus Convention Centre
    15 min walk
  • Airport
    Calgary, AB (YYC-Calgary Intl.)
    19 min drive

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Book online or call:

1-866-500-4938
  • 2 bedroom City view : 618 5 AVE SW, Calgary T2P 3S2

    Room Amenities

    • 624 sq ft
    • 1 bathroom
    • City view
    • Sleeps 4
    More details
  • Condo 2 Bedroom: 618 5 AVE SW, Calgary T2P 3S2

    Room Amenities

    • 624 sq ft
    • 1 bathroom
    • City view
    • Sleeps 4
    More details
  • 2 Bedroom Penthouse: 1033 15 AVE SW, Calgary T2R 0S5

    Room Amenities

    • 2002 sq ft
    • 1 bathroom
    • City view
    • Sleeps 6
    More details
  • 1 Bedroom condo Private bathroom: 119 19 ST NW, Calgary T2N 2H8"

    Room Amenities

    • 520 sq ft
    • 1 bathroom
    • City view
    • Sleeps 2
    More details
  • 1 Bedroom Comfort condo: 325 3 ST DE, Calgary T2G 5R1

    Room Amenities

    • 520 sq ft
    • 1 bathroom
    • City view
    • Sleeps 2
    More details

About this area

Calgary

Located in Calgary, Newtel Suites is in the city centre. 17 Avenue SW and Chinook Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Calgary Tower and Calgary Zoo. Looking to enjoy an event or a game? See what's going on at Stampede Park or Scotiabank Saddledome.

Popular Location

What's nearby

  • CORE Shopping Centre - 6 min walk
  • Calgary Tower - 14 min walk
  • Calgary Telus Convention Centre - 15 min walk
  • Olympic Plaza - 16 min walk
  • Bow Valley College - 17 min walk

Getting around

  • Calgary University Station - 13 min drive
  • 6th Street SW Station - 4 min walk
  • Calgary, AB (YYC-Calgary Intl.) - 19 min drive

About this property

Newtel Suites

3-star Calgary condo in Downtown Calgary, near Calgary Tower
This condo features an outdoor pool, express check-in and express check-out. WiFi in public areas is free. Each condo features complimentary wireless Internet access and a balcony, plus a kitchen with a fridge and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include a coffee/tea maker and a flat-screen TV.
Newtel Suites offers 6 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, microwaves and separate dining areas.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the condo include an outdoor pool.

Property amenities

Pool/Spa

Outdoor pool

Internet

Free WiFi

Parking and transport

Discounted parking nearby

Kitchen

Fridge (full size)
Microwave
Coffee/tea maker

Bedrooms

Rollaway/extra beds: CAD 30.00 per stay

Bathrooms

Free toiletries

Living spaces

Dining room
Sitting area

Entertainment

Flat-screen TV

Outdoor areas

Balcony or patio

Work spaces

Desk

Comfort

Air conditioning

Pets

No pets allowed

Services and conveniences

Iron/ironing board

Location highlights

In the city centre

General

6 rooms
6 buildings

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • There is no front desk at this property. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.00 per stay.
  • Cots (infant beds) are not available.

Property payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 400.00 per stay
  • Cleaning fee: CAD 50.0 per accommodation, per stay (varies based on the length of stay and the unit size).

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)
  • Cleaning/housekeeping/linen fee: CAD 60 every 7 days, varies per unit size
  • Rollaway bed fee: CAD 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
1.6

Guest rating

5 - Excellent
0
4 - Good
0
3 - Okay
3
2 - Mediocre
2
1 - Poor
8
2.3
Cleanliness
1.5
Service and Staff
2.0
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Still owes me $830 from two years ago. No key for check in, doesn't pick up the phone and doesn't answer emails. NOT a hotel.

Stayed 2 nights in Jul. 2017

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spam... don't even try to book

We couldn't get in to the suites. We were waiting two hours outside of the building. Hotel.com provided with two phone numbers we could call to reach the owner of the Newtel Suites but any of them worked. We had to book another hotel.

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam.

Fraudulent hotel. Expedia check in procedures mention having to contact this hotel in advance for check in. Left 4 voice mails with no response and even expedia on two occasions with me on the phone could not reach them. If you look at the online reviews, several mention the same problem. How come expedia even still offers this????? I ended up paying for the hotel for two nights and both my colleagues were without a room. Expedia did NOTHING to help me and won’t even refund me. Since when is it acceptable to charge for a hotel, not offer the room, not offer an alternative and then say “sorry sir it’s a non refundable hotel” so we cannot do anything about it. ibe tried now unsuccessfully 3 times with Expedia for resolution and absolutely nothing has been done about it. Shame on you, Expedia.

Stayed 2 nights in Mar. 2018

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM- THE HOTEL IS NOT EVEN OPEN.

DO NOT STAY HERE. Do everything you can to avoid Newtel Suites/Fastlane Suites. I had booked this hotel WELL in advance. The day before check in, I read some bad reviews.. so I decide to call & email the hotel to re-confirm. After approx 6 phone calls with no answer, and two emails with no answer, an HOUR before check in we finally receive a response saying the hotel is no longer open. We had been sitting in the car for two hours waiting for a response at this point. We lost the $500 fee we paid, and were stuck with no hotel for the next 4 days. They did not contact us prior to let us know we needed to book a new hotel. AVOID THIS HOTEL AT ALL COSTS. This issue caused a lot of stress, tears, and an additional $500 had to be spent on a new hotel. 4 weeks & a Visa Fraud Dispute later we finally received our money back. Not worth the headache!!! I'd give 0 stars if possible.

Stayed 3 nights in Oct. 2017

1/5

  • Disliked: Staff & service

SCAM

First of all when i booked this hotel I booked the Penthouse Suite (booked in April), a week before i was going to check in (early July) they sent me the instructions and it was for a completely different unit then what i booked. They told me there is nothing they could do and it was Expedia error, i lucky found PROOF that I did indeed book the penthouse, I decided to keep my reservation as is as it was stampede weekend and NO hotels were available unless you wanted to pay $400/night. LUCKILY there was a "cancellation" with the penthouse so we ended up getting it. It was about plus 30 the weekend we were there, no AC as indicated just a few fans, i tried to call the office to see how to get the AC working or if they indeed had it, left VM never got a call back that weekend. Needless to say we basically melted and made it VERY uncomfortable to sleep. Now about the $400 "DEPOSIT" they say they "have" to charge it and will reimburse you 29 days or something after check out - first of all what kind of hotel charges your card instead of taking a pre-auth ANYWAYS they charged me the $400. End of July rolls around no refund to my card, called the office DAILY, SENT EMAILS, LEFT VOICEMAILS and did anyone call me back ..... NOPE!!! this place is a complete JOKE - i had too call my credit card and dispute - OCTOBER NOW !! and i just got my 400 bucks back. SO end of the day was a nice place to stay but defiantly NOT worth the headache - Hopefully you guys can improve your services.

Stayed 2 nights in Jul. 2017

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