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Reviews of Delta Hotels by Marriott Calgary Airport In-Terminal

3 out of 5
Delta Hotels by Marriott Calgary Airport In-Terminal
2001 Airport Rd NE, Calgary, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Bruce L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit pricey and the signage in airport confusing. The rooms are very well appointed.
Stayed 1 night in Apr 2024
Response from Manager on Duty on Apr 23, 2024
Thank you for the kind review. We look forward to welcoming you back to our hotel.

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Front Office Team on Apr 21, 2024
Dear Kenneth,Thank you for taking the time to post a review and for giving us an excellent rating. We hope that you enjoyed your stay with us and we look forward to welcoming you back!Kind Regards,Front Office Team

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very efficient. The place was very clean and the bed very comfortable.
Stayed 1 night in Apr 2024
Response from Front Office Team on Apr 20, 2024
Dear Patrick,Thank you for acknowledging the exceptional service provided by our team. We pride ourselves on our team’s dedication in elevating the guest experience and we're glad that we were able to meet your expectations. Thank you again for choosing to stay with us and we look forward to welcoming you back on your next visit to Calgary.Kind Regards,Front Office Team

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to and check in was fast.
Stayed 1 night in Apr 2024
Response from Manager on duty on Apr 20, 2024
Thank you for the kind review. We look forward to welcoming you back to our hotel.

6/10 Okay

Lana

Liked: Cleanliness, property conditions & facilities
I don't like that I am a Marriott member but because I didn't book directly....which was much more expensive they won't give me my points. I still chose this hotel instead of others. This doesn't encourage me to opt for thd Marriott properties if I am booking through expedia.
Stayed 1 night in Apr 2024
Response from Manager on duty on Apr 19, 2024
Thank you for the review. Marriott and Expedia have separate rewards programs hence each having its own advantages.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Manager on duty on Apr 19, 2024
Thank you for the kind review, we look forward to welcoming you back to our hotel.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent for what i needed it for, also the food there was outstanding
Stayed 1 night in Apr 2024
Response from Thank you for the great feedback. We look forward on Apr 16, 2024
Thank you for the great feedback. We look forward to welcoming you back to our hotel.

8/10 Good

CHEON, COQUITLAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't love the tip options for a quick pick sandwich, but the cleanliness and easy airport access were great! ✈️ #travel #airportlife
Stayed 1 night in Apr 2024
Response from Manager on duty on Apr 16, 2024
Thank you for your feedback. The tip is optional and is not mandatory. We look forward to welcoming you back to our hotel.

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to the airport. It was a quiet safe place to stay - being that close to the airport, I did not hear anything in my room.
Stayed 1 night in Apr 2024
Response from Front Office Team on Apr 15, 2024
Dear Janet,It’s wonderful to hear that our location was very convenient during your travel to Calgary. Being located right at the airport is something our guests often appreciate and we’re glad that we were able to provide an efficient and hassle-free experience for you. Thank you again for choosing to stay with us and we look forward to welcoming you back on your next visit to Calgary.Kind Regards,Front Office Team

10/10 Excellent

Bret

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for early flights out of Calgary. Staff were incredibly helpful and friendly.
Stayed 1 night in Apr 2024
Response from Front Office Team on Apr 15, 2024
Dear Bret,We appreciate you taking the time to share your feedback. Thank you for acknowledging the exceptional service provided by our team. We pride ourselves on our team’s dedication in elevating the guest experience and we're glad that we were able to meet your expectations. Thank you for also highlighting our hotel’s convenient location right next to the airport. We’re glad that it made your travel experience seamless and efficient. We hope to be your choice of stay whenever you’re traveling to Calgary.Kind Regards,Front Office Team

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close for a quick overnighter.
Stayed 1 night in Apr 2024
Response from Manager on duty on Apr 14, 2024
Thank you for your review, we look forward to welcoming you back to our hotel.

8/10 Good

CHEON, COQUITLAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and the staffs were friendly and professional. 👍 #GreatService #FriendlyStaff
Stayed 1 night in Apr 2024
Response from Front Office Team on Apr 9, 2024
Dear Cheon,Thank you for acknowledging the exceptional service provided by our team. We pride ourselves on our team’s dedication in elevating the guest experience and we're glad that you had a comfortable stay. We hope to be your choice of stay whenever you’re traveling to Calgary.Kind Regards,Front Office Team

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located across from the terminals. This can easily be missed as if you fail to get the memo you'll arrive into the airport and look to the left, but the hotel is actually on the right across the street. Overall, the hotel is a great option slightly cheaper than the Marriott within the terminal, main drawback is its across the street and you might have to walk outside for a few minutes and the hotel resto with the Marriott is better, otherwise everything else is great! would stay again.
Stayed 1 night in Apr 2024
Response from Manager on duty on Apr 8, 2024
Thank you for your kind review, we look forward to welcoming you back to our hotel.

8/10 Good

Jesse

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Only stayed overnight so cant fully give 5 stars but the staff were very pleasent and the accommodations were comfortable and well kept
Stayed 1 night in Apr 2024
Response from Front Office Team on Apr 8, 2024
Dear Jesse,Thank you for acknowledging the exceptional service provided by our team. We pride ourselves on our team’s dedication in elevating the guest experience and we’re also thrilled to hear that your stay with us was very comfortable. We aim to deliver excellence in every aspect of our service and your feedback is valuable in ensuring that we are able to meet the expectations of our guests. We hope to be your choice of stay whenever you’re traveling to Calgary.Kind Regards,Front Office Team

10/10 Excellent

Benjamin

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Front Office Team on Apr 8, 2024
Dear Benjamin,Dear Judith,Thank you for taking the time to post a review and for giving us an excellent rating. We hope that you enjoyed your stay with us and we look forward to welcoming you back!Kind Regards,Front Office Team

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Team on Apr 8, 2024
Dear Kathleen,Thank you for taking the time to post a review and for giving us an excellent rating. We hope that you enjoyed your stay with us and we look forward to welcoming you back!Kind Regards,Front Office Team

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and friendly staff, it made our stay a wonderful experience
Stayed 1 night in Apr 2024
Response from Manager on duty on Apr 5, 2024
Thank you for the kind review, we look forward to welcoming you back to our hotel.

10/10 Excellent

Balakrishnan

Stayed 1 night in Mar 2024
Response from Front Office on Apr 16, 2024
Thank you for your feedback. On behalf of the entire Calgary Airport Marriott In-Terminal team, we thank you for choosing us and providing feedback regarding your recent stay with us. We look forward to welcoming you back with us again. Have an excellent day ahead. Regards,Shahdaab

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience is wonderful. There are 2 Marriott hotels at the airport which was confusing. However, they share the same parking facility so when we valet parked, we easily transferred the ticket to the other Marriott where we were staying. Super friendly and accommodating staff!
Stayed 1 night in Mar 2024
Response from Front Office on Mar 26, 2024
Thank you for your feedback. On behalf of the entire Calgary Airport Marriott In-Terminal team, we thank you for choosing us and providing feedback regarding your recent stay with us. We look forward to welcoming you back with us again. Have an excellent day ahead. Regards,Shahdaab

8/10 Good

soojung

Stayed 1 night in Mar 2024
Response from Front Office on Apr 13, 2024
Thank you for your feedback. On behalf of the entire Calgary Airport Marriott In-Terminal team, we thank you for choosing us and providing feedback regarding your recent stay with us. We look forward to welcoming you back with us again. Have an excellent day ahead. Regards,Shahdaab

6/10 Okay

Tristan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Front Office Team on Mar 25, 2024
Dear Tristan,Thank you for taking the time to give us a review. Is there anything else we could have done better to improve your rating? We hope to welcome you again in your future travels. Kind Regards,Front Office Team

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
super close to airport, good restaurant.
Stayed 1 night in Mar 2024
Response from Manager on duty on Mar 18, 2024
Thank you for your review. We look forward to welcoming you back to our hotel.

10/10 Excellent

Hugo, Henderson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient location specially if you are arriving on a late flight. Will stay again.
Stayed 1 night in Mar 2024
Response from Front Office Team on Mar 17, 2024
Dear Hugo,It’s wonderful to hear that our location was very convenient during your travel to Calgary. Being located right at the airport is something our guests often appreciate and we’re glad that we were able to provide an efficient and hassle-free experience for you. We look forward to your stay with us.Kind Regards,Front Office Team

10/10 Excellent

soojung

Stayed 1 night in Mar 2024
Response from Manager on duty on Apr 4, 2024
Thank you for the kind review, we look forward to welcoming you back to our hotel.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities
This should be noted that this is the Marriott that is not directly in the terminal- it is a short walk to the terminal.
Stayed 1 night in Mar 2024
Response from Front Office Team on Mar 12, 2024
Dear Michelle,Thank you for taking the time to share your thoughts regarding your recent stay with us. Being located right at the airport is something our guests often appreciate because of the convenient location. The skywalk at the mezzanine level connects our hotel to the airport which makes the airport very accessible to our guests. Our goal is to offer convenience and comfort to all our guests, making their travels as seamless as possible. Thank you again for choosing to stay with us and we look forward to welcoming you back on your next visit to Calgary.Kind Regards,Front Office Team

10/10 Excellent

Petra

Liked: Property conditions & facilities
Airport
Stayed 1 night in Mar 2024
Response from Front Office on Mar 9, 2024
Thank you for your feedback. On behalf of the entire Calgary Airport Marriott In-Terminal team, we thank you for choosing us and providing feedback regarding your recent stay with us. We look forward to welcoming you back with us again. Have an excellent day ahead. Regards,Shahdaab

10/10 Excellent

Steven

Stayed 1 night in Mar 2024
Response from Front Office Team on Mar 10, 2024
Dear Steven,Thank you for taking the time to post a review and for giving us an excellent rating. We hope that you enjoyed your stay with us and we look forward to welcoming you back!Kind Regards,Front Office Team

10/10 Excellent

Eryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Room was beautiful, bed comfy and we ate at the restaurant downstairs and that was great too! Easy access to airport and great service.
Stayed 1 night in Mar 2024
Response from Front Office on Mar 7, 2024
Thank you for your feedback. On behalf of the entire Calgary Airport Marriott In-Terminal team, we thank you for choosing us and providing feedback regarding your recent stay with us. We look forward to welcoming you back with us again. Have an excellent day ahead. Regards,Shahdaab

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Duty on Mar 8, 2024
Thank you for the kind review. We look forward to welcoming you back to our hotel.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
So nice to get a good nights sleep then a 2 minute walk to check in for the flight.
Stayed 1 night in Mar 2024
Response from Front Office Team on Mar 6, 2024
Dear Martin,Thank you for highlighting our hotel’s convenient location right next to the airport. We’re glad that it made your travel experience seamless and efficient. We hope to be your choice of stay whenever you’re traveling to Calgary.Kind Regards,Front Office Team

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice space!
Stayed 2 nights in Dec 2023
Response from Front Office Team on Mar 4, 2024
Dear Dillon,We’re thrilled to hear that you enjoyed your stay. We aim to deliver excellence in every aspect of our service and your feedback is valuable in ensuring that we are able to meet the expectations of our guests. We look forward to welcoming you back.Kind Regards,Front Office Team

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
No heat in room. No water pressure in shower. No or slow response from staff to above issues
Stayed 1 night in Mar 2024
Response from Front Office Team on Mar 4, 2024
Dear Ms. Conroy,Thank you for sharing your experience with us. We regret to hear that your room did not meet your expectations. Your comfort is our top priority and we apologize for the inconvenience. We checked with the front desk team and they have received a complaint in the afternoon regarding the temperature of your room only on the next day. We hope that you would inform us immediately regarding any issue that needs our attention so that we can resolve it and ensure a more comfortable stay for you. Our engineering team has also confirmed that there were no issues found with the water pressure in the shower. We value your feedback and are committed to addressing any issues to improve our guest experience. We hope that you would give us another chance to make your experience better the nest time that you visit us.Kind Regards,Front Office Team

10/10 Excellent

XiangBo

Stayed 1 night in Mar 2024
Response from Front Office on Mar 22, 2024
Thank you for your feedback. On behalf of the entire Calgary Airport Marriott In-Terminal team, we thank you for choosing us and providing feedback regarding your recent stay with us. We look forward to welcoming you back with us again. Have an excellent day ahead. Regards,Shahdaab

8/10 Good

Lesley, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When flying out early this is the convenient way to stay. A little pricey both rooms and restaurant but bed is heavenly and the food along with the service was incredible.
Stayed 1 night in Feb 2024
Response from Manager on Duty on Feb 28, 2024
It is really encouraging to our team to be given such an incredible score. Especially when it comes from those who matter the most – you, our guest! We have shared your feedback with our leadership team so that we can provide a better experience. We look forward to welcoming you back to our hotel.

10/10 Excellent

Michael, Lucasville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager On Duty on Feb 29, 2024
Thank you for the kind review. We look forward to welcoming you back to our hotel.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice rooms. Appreciated the hydration station
Stayed 1 night in Feb 2024
Response from Front Office Team on Feb 25, 2024
Dear Ms. Shannon,Thank you for taking the time to write a review. We’re pleased to hear that you enjoyed your stay and loved our hydration station. Our goal is to offer convenience and comfort to all our guests, making their travels as seamless as possible. Thank you again for choosing to stay with us and we look forward to welcoming you back on your next visit to Calgary.Kind Regards,Front Office Team

10/10 Excellent

Shelley, Cochrane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right at YYC
Stayed 1 night in Feb 2024
Response from manager on duty on Feb 22, 2024
Thank you for the kind review. We look forward to your arrival in the near future.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Duty on Feb 22, 2024
Thank you for the kind review. We look forward to your arrival in the near future.

8/10 Good

Chevy

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was great about this place, except for the in-house restaurant. We were told by the lovely front desk lady that the cutoff for ordering food was 11:30pm. We arrived shortly before 11:20pm, and the server there seated us and before he could take our order an older man with a shaved/bald head told him not to serve anymore food. I can understand wanting to close up early, but isn’t that the point of the cutoff time at 11:30? So, after hours of flights, we had to resort to leaving the hotel and finding a convenience store. All in all, hotel was great, but it was pretty disappointing to be denied service.
Stayed 1 night in Feb 2024
Response from Front Office Team on Feb 19, 2024
Dear Chevy,Thank you for taking the time to write a review. We sincerely apologize for the inconvenience and we regret to hear that your experience at our restaurant did not meet your expectations. We value your feedback and we will definitely share this with our Food and Beverage team to ensure that this does not happen again. Thank you for bringing this to our attention and we will continuously strive to provide a better experience for all our guests.Kind Regards,Front Office Team

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel.
Stayed 1 night in Feb 2024
Response from Manager on Duty on Feb 14, 2024
Thank you for your kind response. We look forward to welcoming you back to our hotel.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy, clean, quiet, great restaurant
Stayed 1 night in Feb 2024
Response from Front Office Team on Feb 13, 2024
Dear Mark, Thank you for choosing to stay with us at the Delta Calgary Airport In-Terminal Hotel and for your wonderful feedback! Kind Regards,Front Office Team

10/10 Excellent

Darren

Stayed 1 night in Feb 2024
Response from Manager on duty on Mar 21, 2024
Thank you for your kind review. We look forward to welcoming you back to our hotel.

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Totally crap place.
Stayed 1 night in Feb 2024
Response from Manager on duty on Feb 4, 2024
Thank you for your feedback. We are sorry that you feel this way about your stay. We pride ourselves in providing excellent service. Please let me know if we can assist further.

10/10 Excellent

Delea

Liked: Cleanliness
Perfect
Stayed 1 night in Jan 2024
Response from Manager on Duty on Feb 3, 2024
Thank you for the kind review, we look forward to welcoming you back to our hotel.

10/10 Excellent

Mary, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking location to airport, not even a minute walk from hotel to get to departure gates. Very convenient.
Stayed 1 night in Jan 2024
Response from Manager on Duty on Feb 3, 2024
Dear Mary,It is really encouraging to our team to be given such an incredible score. Especially when it comes from those who matter the most – you, our guest! We have shared your feedback with our leadership team so that we can provide a better experience. We look forward to welcoming you back to our hotel.Kind regards,Manager on Duty

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Manager on Duty on Feb 3, 2024
Thank you for the kind review, we look forward to welcoming you back to our hotel.

10/10 Excellent

duan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Feb 2024
Response from Manager on Duty on Feb 3, 2024
Dear duan,It is really encouraging to our team to be given such an incredible score. Especially when it comes from those who matter the most – you, our guest! We have shared your feedback with our leadership team so that we can provide a better experience. We look forward to welcoming you back to our hotel.Kind regards,Manager on Duty

10/10 Excellent

ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice rooms
Stayed 1 night in Jan 2024
Response from Lisa Neid on Feb 1, 2024
Dear Ryan, Thank you so much for your 5 out of 5 review. We really appreciate your spending your time and hard-earned money at this hotel. We are thrilled you enjoyed your stay at the Delta Calgary Airport In-Terminal. Please come back and visit us again. Warm Regards, The Front Office Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay. So convenient for early morning flights.
Stayed 2 nights in Jan 2024
Response from Front Office Team on Jan 28, 2024
Dear Valuable Guest,Thank you for taking the time to post a review. We hope that you enjoyed your stay with us and we look forward to welcoming you back!Kind Regards,Front Office Team

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Office Team on Jan 28, 2024
Dear David,Thank you for taking the time to give us an excellent rating. We take pride in delivering exceptional service and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back!Kind Regards,Front Office Team