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Reviews of Hôtel de la Plage

Hôtel de la Plage
693 Digue Gaston Berthe, Calais, Pas-de-Calais

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 426 reviews" "
Rating 8 - Good. 174 out of 426 reviews" "
Rating 6 - Okay. 99 out of 426 reviews" "
Rating 4 - Poor. 47 out of 426 reviews" "
Rating 2 - Terrible. 35 out of 426 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid.
Sink blocked, wifi poor, poor cleanliness despite the Hotel being half empty. Breakfast buffet ok. Checked out after one night - couldn't bear to stay longer.
Stayed 3 nights in Nov 2020

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
This hotel is excellent value for money. We only stayed one night to catch an early ferry the next day, but the place had lots of touches in the rooms to make our stay really comfortable and I would be happy to stay here for longer.
Stayed 1 night in Aug 2020

2/10 Terrible

reza, gembloux

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the quality of food was so low. rooms were dirty.
Stayed 1 night in Jun 2020

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Having stayed several times in this Hotel we knew that it was comfortable and had an excellent restaurant. However one of our main reasons for selecting the establishment and paying more was the views from the Hotel. Unfortunately the entire seafront is being redeveloped and the outlook is one of Mud Piles, Contractors fencing and Machinery. The promenade is a builders yard and not a pleasant area for a stroll.
Stayed 1 night in Mar 2020

8/10 Good

Nusrat

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here several times and will continue to do so in the future. The staff are very friendly and professional. The rooms are beginning to look a bit tired and in need of repainting - hopefully not the horrible dark blue again! Unfortunately this stay was spoiled by unruly children running and screaming in the corridor until 11 pm. Good location for the ferry and they accept dogs. Car park in need of resurfacing.
Stayed 1 night in Jan 2020

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Decor needs improvement. Big comfy bed, very little space around it.
Stayed 1 night in Jan 2020

10/10 Excellent

Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight shopping trip
very good budget price hotel,we had a very warm welcome and made to feel that our custom was valued,would definitely stay again,we only wish we had eaten in the restaurant as the food looked very good
Stayed 1 night in Dec 2019

8/10 Good

Irene

Liked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean and tidy. toilet needed fixing and the shower needed fixing to the wall.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Been going here for 13 years but sorry never again. It’s gone down the pan. Arrogant management. No hot water in evenings to shower. Poor menu. Damp in rooms. Shame as used to be really good
Stayed 1 night in Nov 2019

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before I start the bar/waiting did an excellent job and this review is not about them. Firstly we booked to stay at Hotel de la Plage. When we arrived we were told we were next door at Hotel de la Golf. One word a dump! After complaining we were moved to le Plage. After a long journey you want a shower right? Not here as no hot water at night! Asked why to be told only available in morning! We made a cup of tea in our room and when we went down stairs to ask for a couple of extra t bags we were refused and told there is enough t bags in room and if we want more tea then we would have to buy from resturant! Asked for additional blanket for bed and you would have thought we were asking for gold! After much moaning by the “ Manager” he relented and gave us one. Now for dinner. We ordered our meals. My wife ordered scallops for her main which when they came were cold. Sent it back and told new ones would be cooked. Well second plate came and not only under cooked but even colder than last plate. We said don’t bother and cancel my wife’s meal. Well bill came and we were charged for the cold food! We asked the waitress who was very embarrassed and said the manager had said we were to pay. We spoke to the manager who had a very arrogant manner who said the food was not cold and demanded we pay. He tried to say we didn’t know how scallops were cooked but we do as we have eaten in many fine restaurants! After a heated conversation he would only give us a poultry 10% discount!
Stayed 1 night in Nov 2019

8/10 Good

William

Stayed 1 night in Oct 2019

6/10 Okay

Raphael

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Lourena

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ideal for 1 or 2 nights stop over. very close to the tunnel and close to town centre. the property could do with a makeover in the bedrooms as they have painted the tiles over and it has not worked and was bubbled up. the evening meal was very good
Stayed 1 night in Oct 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
This is a budget hotel-you get what you pay for.Staff are nice, breakfast is good. Room was cramped , bed was small, but all OK for one night.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Jean

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service
Nice enough hotel but starting to look and feel a bit dated. A little bit more effort and maintenance and this could be a great place to stay. Small things like duvets rather than blankets on the beds, china cups rather than plastic would make a difference.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Good location. Good food. Good staff and customer service. Not a nice smell entering the room. Had to open the back door.. No rubbish bin in the room No stir stick or spoon Only one electric socket for the whole room
Stayed 1 night in Apr 2019

6/10 Okay

DIANA, Broadstone

Liked: Cleanliness
Stop over
Ok for a stop over
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Crappy beds
The hotel was not what we were booked into , The beds were hard and very uncomfortable . On entry to the room was totally unacceptably freezing cold , Walls had been patched with plaster and not repainted . We seemed to be an inconvenience to the staff who were all over the contingent of French Police staying there
Stayed 2 nights in Jan 2019

4/10 Poor

MeriLou, Edinburgh

Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled really bad. The bed linen were old and torn in places.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The food was good and so was the location, however the cleanliness and the general state of the room left a lot to be desired.
Stayed 1 night in Nov 2018

8/10 Good

Colleague, UK

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
The bar and restaurant are the best part of the hotel
Stayed 1 night in Oct 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service
Excellent stopover
Excellent brasserie and functional rooms. Great location for a first or last night in France.
Stayed 1 night in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stopover.
Functional rooms friendly staff. The best part is the restaurant with good food at reasonable prices and great staff.
Stayed 1 night in Aug 2018

8/10 Good

Norma, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good for beach and restaurants.
We booked two rooms for the family and were quite disappointed that the rooms were not next door to each other. When we stayed previously we had connecting rooms but this was not available this time. The rooms are basic but fit for purpose and clean. We would stay there again definitely.
Stayed 1 night in May 2018

10/10 Excellent

Fiona, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay
We have stayed here twice. You will not get better value for money. The room is hyper clean and has all you need the bed us really comfy and the bathroom is well appointed. The staff are friendly and professional. The Brasserie serves excellent food at reasonable prices and the manager was engaging, professional and amusing. Breakfast was very good. We will continue to use the hotel .... It's perfect for anyone crossing the channel.
Stayed 1 night in Apr 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service

10/10 Excellent

LIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liam
Good overall experience
Stayed 1 night in Mar 2018

6/10 Okay

David

Disliked: Room comfort
Noisy
Reasonable value and location but very noisy.
Stayed 1 night in Feb 2018

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Budget hotel next time I’ll pay a bit more,most uncomfortable bed I’ve ever tried to sleep on.food in restaurant not bad but it was freezing in there everybody sat eating with coats on ! !

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good value stopover
Decor my greatest but good value bistro and cheap 1 night stopover
Stayed 1 night in Jan 2018

4/10 Poor

Michelle

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty toilet
The panel for flushing the toilet has chocolate color stain on it, I wiped off with wet paper easily that means the house keeping did not do the job well. I didn’t take a photo because the first reaction was trying to clean it. But I did take a photo of the toilet seat!
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing trip
The hotel is divided into two buildings. Repeatedly I end up in the other building. It has been refurbished in a very cheap way and the pain job is poor. Additionally there is not sufficient heating or bed linen for winter. Not impressed and not to return. I have been to hotel several times and it appears to deteriorate each time. Not again
Stayed 1 night in Jan 2018

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly
Great for a stopover for travelling to & from France & the U.K. Dog friendly too, even in the restaurant. We will use again.
Stayed 1 night in Dec 2017

4/10 Poor

Alan , Birmingham

Disliked: Cleanliness, property conditions & facilities, room comfort
Moved us next door
On arrival we were craftfully asked if we were wanting breakfast and then paid up front for the room. Once we'd paid that's when he stuck the crippler in that we were staying next door at the hotel golf. When queried why, he said it was because they'd got so many police booked in there was no room in the hotel la plage. We have stayed here a few times before and booked the plage , not the golf. The golf is a hostel, not a hotel. Albeit thy are in the throes of spending some money on it, it seems half hearted. The food is excellent and bar and restaurant service is very friendly and professional.
Stayed 1 night in Nov 2017

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am happy
This is the second time we have stayed here and although the rooms are basic the hotel is good and the price is good. Restaurant is superb and the staff are friendly and attentive. Looking forward to our next visit already.
Stayed 1 night in Nov 2017

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Bob, Cumbria

Liked: Staff & service
Disliked: Property conditions & facilities
great for a stopover
friendly staff especially in the restaurant. Good food at good prices Easy parking
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ideal location for Eurotunnel and ferries situated opposite the beach. Good restaurant
Stayed 1 night in Sep 2017