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"Wonderful experiences "

"A clean comfortable hotel with excellent breakfast "

"The hotel is really well located for the local beaches, shops and restaurants. Staff are all helpful (the activity organiser works especially hard) and the property is kept in good condition and clean. The pools are also great for young children. The only negative is as other guests have said, there is no sound proofing in the rooms and so you can easily hear your noisy neighbours, the bins being collected or the evening entertainment (wherever your room may be), although the entertainment does stop reasonably early. Definitely the best hotel we have stayed in Cala D’Or and so would recommend "

"I have no complaints at all regarding the grounds of this hotel or the facilities available. The room was quite small and tired but adequate for a short break away. Swimming pools and grounds were lovely, can’t comment on food etc as we dined out each day after choosing the room only option. Location is fantastic, lovely beach a few minutes walk away and not to much further is the marina and a steady walk into the centre of Cala D’Or. Plenty of nice bars, restaurants and shops near the hotel so the location was fantastic. The only thing that let this stay down was check-in, we arrived in the evening having pre-paid the room in full. I understand there may be a delay in Hotels.com giving this information but I had a full receipt of this available yet was being told I had to re-pay the full balance. After about half an hour wait in reception I was asked to log in to my bank account to show proof of payment and was eventually given the key card. On arrival at the room the key cards didn’t work so had to return to reception again and then on entering the room received a call from reception again questioning payment. The key cards were an issue the entire stay, it appears the battery was going on the lock, it could take over 5 minutes repeatedly putting the key cards in for it to open. These things happen and that didn’t bother me but what did is when we asked for maintenance to look at it after trying to get in for 15 minutes and the rudeness we encountered from him. "