2 outdoor pools, open 8:00 AM to 9:00 PM, sun loungers

Reviews of Casablanca Hotel

4.5 out of 5
Casablanca Hotel
50 Calle Don Fructuoso Almonte, Cabrera, María Trinidad Sánchez

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 37 reviews" "
Rating 8 - Good. 8 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Glendalis

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casablanca is paradise. Pictures do not do it justice. So clean, so peaceful, so attentive. So much love put in to this hotel. Found our forever stay whenever we visit Cabrera. It is absolutely an experience. Thank you Elena for being the absolute best.
Stayed 4 nights in May 2024

4/10 Poor

Ruby

Travelled with family
Disliked: Staff & service
No TV no room service no working internet no staff
Stayed 3 nights in Mar 2024

8/10 Good

Lissette

Travelled with family and small children
Liked: Cleanliness, amenities
The Hotel was very nice and clean however there is no reception area and the staff was a bit confused.There is no menu for the breakfast, you have no clue what are real prices.overall the place is peaceful and secure.
Stayed 1 night in Mar 2024

10/10 Excellent

Juan Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Mar 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just a beautiful and calm place. A place to go to relax and recharge. Totally recommend it. We’ll definitely be back and stay in the penthouse.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place! I will definitely be coming back
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good

10/10 Excellent

Ian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great
Stayed 1 night in Mar 2024

8/10 Good

Carlos

Stayed 2 nights in Feb 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Danid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing i didnt like was they dont have blackout curtains so at night the lights from outside was way to bright. Other than that its a really nice peaceful place.
Stayed 1 night in Feb 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quiet beautifull place with a very good view of the town, forest and sea. The road to acces is a bit rough so take care and drive slow.
Stayed 2 nights in Jan 2024
Response from Casablanca / Elena on Feb 4, 2024
Thank you David for your feedback. I wanted to inform you that there are 2 entrances to the property. The old entry has a sign indicating to continue to the next entry. The new entrance is only a year old.It has a new black gate with an entry code, built to ensure the safety of all guests.Sincerely, Elena Linares

10/10 Excellent

S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views. Very comfortable and luxurious, and still surprisingly affordable. Excellent value for money. Beautiful outside area: a firepit, 2 pools, a gazebo, flowers everywhere, arches, lots of little lights, etc. The birds glide around nearby as it is so high up. Horses roam in the grounds below the pool and restaurant. You feel very close to nature. Despite being high up, it is actually conveniently close to town. The owner, Elena, puts her heart and soul into everything and everyone here, and she treated us like dear friends. She has even more plans for this place. Right now you can ask ahead for meals, but in the future there should be a constantly functioning restaurant. The employees are very respectful and hard working, as is Elena. Some employees were currently in training when we went, and were still learning to maintain a high standard of cleaning. So hopefully next time I can change that aspect to 5 stars too. Any issues that came up were immediately resolved. Excellent communication with the host. In summary, definitely to be recommended!
Stayed 4 nights in Jan 2024
Response from Casablanca / Management / Elena on Feb 4, 2024
WOW!! Thank you so much for your beautiful feedback on your experience at Casablanca.This is what we are striving for.I hope to meet you on your next visit to Cabrera. Sincerely, Elena Linares and the team

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vista, sitio muy tranquilo, cama cómoda y un tremendo aire
Stayed 1 night in Jan 2024

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very clean and taken care of ,attention to the client is 100 percent and the owner is very friendly and helpful
Stayed 1 night in Jan 2024
Response from Casablanca / Management / Elena on Feb 4, 2024
Rene!! You are so sweet to make time to give your feedback on your visit to Casablanca. I sincerely appreciate it.Elena

8/10 Good

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo lugar para ir en pareja o en familia. Esta céntrico y muy lindo. Vendremos pronto con amigos.
Stayed 1 night in Jan 2024

10/10 Excellent

Wilfredo

Stayed 1 night in Dec 2023

6/10 Okay

Carlos, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mejorar las habitaciones aunque limpias no tienen TV ni neverita y hay que salir a comer fuera y todo queda lejos
Stayed 1 night in Mar 2024

10/10 Excellent

Floriseyda

Travelled with family
Tal cual las fotografías, un lugar super bonito y tranquilo :)
Stayed 2 nights in Mar 2024

8/10 Good

Mishael

Stayed 1 night in Mar 2024

6/10 Okay

Jose

Stayed 1 night in Mar 2024

6/10 Okay

Rosanny

Liked: Property conditions & facilities
Disliked: Staff & service
El lugar es hermosos y en la habitación muy limpia pero no tiene una nevera dentro de la habitación, la piscina estaba un poco sucia y el servicio no muy pobre tiene q pagar 10 dólares yo lo doy 4 por el servicio que fue terrible pero el lugar hermoso

6/10 Okay

Jhoissy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une halte à Cabrera
Super hôtel. Beaucoup de charme. Un endroit magnifique, avec une vue époustouflante sur la mer. 2 piscines, des belles terrasses, des fleurs partout. Enfin un vrai petit paradis, une vrai surprise.
Stayed 1 night in Feb 2024

6/10 Okay

Raidirys

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
La propiedad es bonita y acogedora pero no hay ni agua de tomar el abanico de la habitación no prendía el aire hay q usarlo obligatoriamente en 16 por hay no control . Las área común había pupu de ratón
Stayed 1 night in Jan 2024
Response from Casablanca / Elena on Feb 4, 2024
Dear Raidrys, My sincere apology for your poor experience during your stay with us. I remember your phone call at 11:30 PM on the day of your arrival.The property manager usually shows all guests the water station near their room upon arrival during regular check-in hours of 3- 10 PM. On the other note of poop finding in the connam area. (Please note that experts state that mice and lizard findings are almost identical) I find this very alarming since the property is treated twice a month by a professional to ensure the highest sanitation and clean environment. I will personally address this matter with my management team. Thank you for your feedback, Sincerely, Elena Linares

6/10 Okay

LUIS, Brooklyn

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Reiner

Travelled with partner
Diese Unterkunft könnte ein Highlight sein wenn etwas mehr geboten würde zum Beispiel Restaurant Bar und etwas Unterhaltung Trotzdem das schönste Hotel was ich je in der Dominikanischen Republik außerhalb eines Resorts gesehen habe Das Personal immer freundlich und hilfsbereit Gracias Gabriel
Stayed 2 nights in Dec 2023
Response from Casablanca on Jan 6, 2024
Thank you for your feedback. I am currently working on establishing the restaurant and bar. My priority is training the staff and offering quality at the restaurant.. sincerely, Elena Linares