Exterior
Check availability

Reviews of Holiday Inn Express Hotel & Suites Butte, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Butte, an IHG Hotel
2609 Harrison Ave, Butte, MT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 369 out of 564 reviews" "
Rating 8 - Good. 142 out of 564 reviews" "
Rating 6 - Okay. 30 out of 564 reviews" "
Rating 4 - Poor. 12 out of 564 reviews" "
Rating 2 - Terrible. 11 out of 564 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

phillip, lamoille

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

nola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in May 2024

10/10 Excellent

Ron or Susanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable. Close to pizza delivery which was nice due to snow storm. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Shawn, Missoula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean property with friendly staff. No safety concerns. Very nice breakfast with attentive staff.
Stayed 1 night in May 2024

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed for the night, clean comfortable. Staff was welcoming and very friendly. Best breakfast buffet compared to the other 9 stays in other places on our trip. Definitely would recommend and would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Wilson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman checking us in was super fruendly and accommodating
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dee

Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for a stay in Butte. Staff and facilities were all you could need.
Stayed 2 nights in Apr 2024
Response from Quincy Bourne-General Manager on Apr 22, 2024
It is great to hear that you had an excellent stay with us and that everything was just as expected. Thanks for the great feedback, come back soon!

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked for what we needed
Stayed 1 night in Apr 2024

10/10 Excellent

Katie Marie

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The breakfast was AMAZING! And the gentleman taking care of the food was so helpful! He went above and beyond to get pancake batter for my son… super amazing!
Stayed 1 night in Apr 2024
Response from Quincy Bourne-General Manager on Apr 22, 2024
Your wonderful feedback is so important to us and we appreciate you taking the time to let us know. We will be sure to share with the staff members and let them know how much you appreciated their help!

8/10 Good

Jami

Stayed 1 night in Mar 2024

10/10 Excellent

Friedhelm

Liked: Staff & service, property conditions & facilities
I liked it
Stayed 1 night in Apr 2024
Response from Quincy Bourne-General Manager on Apr 22, 2024
Thanks for letting us know about your stay. Come back soon!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Room and breakfast were wonderful
Stayed 1 night in Mar 2024
Response from Quincy Bourne-General Manager on Apr 22, 2024
We are so glad to hear that everything about you stay went so wonderfully. Thanks for staying!

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient from the highway.
Stayed 1 night in Mar 2024
Response from Quincy Bourne-General Manager on Apr 22, 2024
Glad to hear we were a convenient stopping point for you and hope to see you again soon!

10/10 Excellent

Brian, St Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Great amenities and a new building
Stayed 1 night in Mar 2024
Response from Quincy Bourne-General Manager on Apr 22, 2024
Thanks for the great review! Come back soon.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good sized suite. Staff very friendly. Shower had great water pressure.
Stayed 1 night in Mar 2024
Response from Quincy Bourne-General Manager on Apr 22, 2024
It is a pleasure to hear that everything was clean and comfortable for you in your room and that the staff was friendly and welcoming. Thanks for staying, we hope to see you again soon!

10/10 Excellent

Jennifer

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Greg, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like a new building, well maintained. Staff are friendly and accommodating.
Stayed 1 night in Mar 2024
Response from Quincy Bourne-General Manager on Mar 19, 2024
We are so happy to hear that you enjoyed your stay with us and that the staff was friendly and accommodating. Thanks for staying, we hope to see you again soon!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2024

6/10 Okay

DelRay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel...but the beds are really hard ( didn't get much sleep )and the hot tub was not working w/algae growing in it.
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tina

Stayed 1 night in Dec 2023

10/10 Excellent

Laurie

Business traveller
Stayed 1 night in Dec 2023

8/10 Good

Alvin

Stayed 1 night in Dec 2023

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and friendly staff
Great hotel, very clean and service was great! Continental breakfast had great choices. Definitely recommend this hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice stay
Stayed 1 night in Dec 2023

10/10 Excellent

Camry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Harry

Stayed 1 night in Dec 2023

10/10 Excellent

Micharl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Derwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Wen Hui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room !The staff is very friendly! You got gas station and grocery store cross the street
Stayed 1 night in Oct 2023

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities
Terrible
Stayed 1 night in Oct 2023

4/10 Poor

Cathy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
We were on a golf vacation and stayed at the hotel for three nights. We enjoyed the breakfast and would like to complement the man in charge. I asked the front desk for more hangers and received them with no problem. The downfalls are that the hot tub was closed and the beds were hard and not comfortable. We booked and paid for our stay online and noticed that our credit card was charged again. The charges are being reversed but it could take a few days. We were told that a new employee made the error.
Stayed 3 nights in Sep 2023

10/10 Excellent

ANDREA, Puyallup

Travelled with partner
Great location very clean and in great condition
Stayed 1 night in Sep 2023

10/10 Excellent

Randi, somers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zak was on the front desk and was very personable and kind.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I have stayed in Butte, even though have passed through many times. It is a big enough city to offer good dining options and other things you might need. This hotel is well run, and in a very convenient location for an overnight stay and I assume longer. No refrigerator, though, and that is a bummer, I usually have on at other Holiday Inn Express I stayed at. Also, I wish IHG would honor my member # even though I book through Expedia. That seems broken. But, overall, recommend this location.
Stayed 1 night in Sep 2023

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was on the fourth floor and had trouble with the internet. The front desk employee told me to come to the 1st floor to connect. That still didn't work and I was told to call their IT department. Very frustrating as I was on a work trip and needed connection. It seemed to be something that frequently happens. The location was walking distance to shopping and food, but there is no microwave or refrigerator in the rooms.
Stayed 4 nights in Sep 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Lindsay

Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and the bed very comfortable. Loved the Keurig in the room and K cups! Staff is very knowledgeable and friendly.
Stayed 1 night in Sep 2023

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Sep 2023

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
I would stay here again. Very clean and breakfast was great!! Front desk personal were very friendly and helpful.
Stayed 1 night in Aug 2023
Response from Quincy Bourne- General Manager on Sep 5, 2023
We are glad that you enjoyed your stay and that everything was clean and comfortable for you in the room. It is always a pleasure to hear that our guests enjoyed our wonderful breakfast offerings and appreciate you letting us know. Thanks for staying, come back soon!

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good but the hot tub.
All was great. The only complaint would be the hot tub wasn’t even bath water warm. After traveling all day we wanted to take a hot soak and it was chilly.
Stayed 1 night in Sep 2023
Response from Quincy Bourne- General Manager on Sep 5, 2023
We are glad to hear that you enjoyed your stay and appreciate you taking the time to provide feedback. Thanks for staying, we hope to see you again soon!

10/10 Excellent

Kliss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023