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Reviews of Quality Inn Burlington near Hwy 34

2.5 out of 5
Quality Inn Burlington near Hwy 34
3051 Kirkwood St, Burlington, IA

Reviews

7.4

Good

Rating 10 - Excellent. 86 out of 312 reviews" "
Rating 8 - Good. 115 out of 312 reviews" "
Rating 6 - Okay. 58 out of 312 reviews" "
Rating 4 - Poor. 30 out of 312 reviews" "
Rating 2 - Terrible. 23 out of 312 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to book quickly on expedia.
Stayed 1 night in May 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in May 2024

10/10 Excellent

Marcus

Liked: Amenities, property conditions & facilities
The staff was amazing.
Stayed 3 nights in May 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in May 2024

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took the AC unit some time to cool the room down but after that everything was fine
Stayed 1 night in May 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in May 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sketchy area. Run down. Poorly remodeled. Caulk is not a substitute for grout. The bed frame was some type of metal sheeting that banged with movements. But it was clean and no bugs. Staff was nice. Mostly empty so was quiet. Served its purpose for the night.
Stayed 1 night in May 2024

6/10 Okay

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean and economical- just what I was looking for, for the night.
Stayed 1 night in Apr 2024

2/10 Terrible

Shane

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrific experience and terrible customer service.
There was an early check in fee of $20. Who the h*ll charges a fee for check in before 3pm?? Odor in the room and overall hotel. Broken down cars in parking lot. Low water pressure in shower. Creaky bed. Horrific breakfast. No wonder the hotel was empty.
Stayed 1 night in Feb 2024

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nice hotel is for a reasonable price. The check-in is easy and the staff is very friendly. Room and the surounding are clean. The room seems having recent remodeling and the moden furniture and the styling is in a good taste. The breakfast is OK. I'd stay there next time.
Stayed 1 night in Feb 2024

6/10 Okay

Justin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was cheap and we weren’t there very long but will find somewhere else next time.
Stayed 1 night in Jan 2024

4/10 Poor

Alexandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mediocre breakfast, don’t bother with the gym
Our stay was ok. They gave us a room toward the back that reaped of smoke. Thankfully they gave us a different room that was batter. The breakfast was downright awful. The eggs were previously frozen and the biscuits were hard. Coffee was not good. It took the front desk lady about 20 minutes to find the right key to open the workout room. Then when I got in there, the treadmill only went 1 mph, incline didn’t work. Another machine didn’t even turn on and all the buttons were broken on it. The stair stepper only had one incline. The weights were the only other thing in there. I left after about 5 minutes, pointless. It was snowing outside, so I couldn’t go for a run outside.
Stayed 2 nights in Jan 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place, woul stay here again
Stayed 1 night in Dec 2023

4/10 Poor

Garrett

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lane

Liked: Staff & service, amenities, property conditions & facilities
Everything was fine except for the big 6x4 inch spot of mold above the shower head in the bathroom. You’d figure someone would take care of that when cleaning the bathroom.
Stayed 3 nights in Nov 2023

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
It exceeded expectations. Clean, good smelling hotel room that was spacious. I definitely got my bang for my buck! Decent hotel food in the morning.
Stayed 1 night in Nov 2023

4/10 Poor

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Richard

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023

2/10 Terrible

Chris

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Jason

Stayed 2 nights in Oct 2023

8/10 Good

Leandra

Travelled with family
Liked: Cleanliness, staff & service
This was decent for the price. We could hear snoring through the walls...so very thin and seemingly no insulation or sound proofing. Every time a door opened and closed nearby, it was very loud. However, very clean, very kind owners / staff. I would absolutely stay again.
Stayed 7 nights in Oct 2023

8/10 Good

Scott

Stayed 1 night in Oct 2023

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

6/10 Okay

Bill

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great staff! Rooms are not very sound proof.
Stayed 1 night in Sep 2023

8/10 Good

Cynthia L

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a basic hotel. Great for a night on the road.
Stayed 1 night in Sep 2023

6/10 Okay

Derek

Decent place if youre just looking to crash for a night or two.
Stayed 2 nights in Sep 2023

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
The hotel was adequate and that's it typical hotel that's been fairly rundown with not much maintenance.
Stayed 1 night in Aug 2023

6/10 Okay

John E

Travelled with pets
Disliked: Amenities
Pet Friendly is the best I can say about this place
Stayed 1 night in Aug 2023

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room needed trim work and the drain was full of hair. The wall was bubbled under the paint. The light above the sink would not turn on at times. The floor in the dining area was sticky. The eggs were shaped like pancakes (weird). I thought my room was $81 per night and was charged $95 per night for 2 nights.
Stayed 2 nights in Aug 2023

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience!
We reserved a two night stay to get some work done at our daughter’s house, when we returned to the motel the room was extremely warm. We thought maybe the A/C would catch up but it never did and aside from that the shower had a very weak stream . The next day we had a discussion with the manager on duty to see about moving to a new room and we also had a discussion with the management about some sort of compensation. We were told that we had cost the motel a lot of money because we asked for a new room. I was under the impression that I booked a room with a working A/C and shower and clean. I also told her that we lost a lot of sleep because of the conditions. Well after considerable trouble we were given a new room on a different floor with no elevator to help with moving our stuff and there was urine and toilet tissue in the toilet. We were never compensated for the first night. Terrible experience don’t bother staying there.
Stayed 2 nights in Jul 2023

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Family Reunion
The bed was so uncomfortable it was horrible
Stayed 1 night in Jul 2023

2/10 Terrible

Adam

Travelled with group
Liked: Staff & service
Absolutely the worst beds iv ever slept on in a hotel they hard as a rock and bathroom tub very nasty and room smelt like stale cigarettes

6/10 Okay

Shane

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
restaurants not open, call before heading out
Was nice, we looked in the binder in the room for a place to eat. The place we picked happened to be closed and did not look like they have been open for some time. Outdated information in the binder.
Stayed 1 night in Jul 2023

4/10 Poor

Kathleen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This quality inn is in serious need of repairs and updates. Holes in walls, wallpaper torn or missing, doors delaminated
Stayed 1 night in Jul 2023

8/10 Good

vanessa, Perryton

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it because we spend the day at the water park next door so it was super convenient just to walk over. Facility was clean, neat and organized. We enjoy our stay at a super economic cost.
Stayed 1 night in Jun 2023

8/10 Good

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Staff person was very friendly and helpful
Stayed 1 night in Jun 2023

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness
Mold on bathroom walls, faucet broke, air barely works, beds make noise like metal sheets, remote won’t hardly work, Can’t believe I paid $165 for such a crappy room. Rate is a -10 out of 5
Stayed 1 night in Jun 2023

6/10 Okay

Amanda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location
Stayed 4 nights in May 2023

8/10 Good

Brian

Stayed 1 night in May 2023

6/10 Okay

Btett

Travelled with family
Disliked: Staff & service, property conditions & facilities
It was good but still a lot of stuff in the hallway. They didn’t have breakfast ready early enough for us because we had to leave at 6:50am. So we weren’t able to get breakfast which they opened at 7am.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Just meh
The front desk folks were super friendly and helpful. When we got to the room, it was obvious there was a recent remodel done on ours. Lots of holes in the walls, window was open and curtains were ripped, bed was noisy due to the base being made out of tin. All of that considered, it fit our needs for the weekend and was pretty clean.
Stayed 2 nights in Apr 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Clean no complaints
Stayed 2 nights in Apr 2023

6/10 Okay

Randy

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023